Tones Heard Through Handset Or Headset - Avaya definity Operation Manual

Understanding the console layout
Tones heard through handset or
headset
When you operate the console, you hear tones through the handset or headset that
can indicate progress or status of a call, or identify types of incoming calls.
Table 5 describes the tones available on your console.
Table 5. Ringing and tones descriptions
Tone name
Ringback
Special
Ringback
Busy
Fast Busy
Confirmation
Coverage
Dial
Intercept
Reorder
24 DEFINITY ECS Console Operations
Pitch Frequency
Low 15 times a
minute
Low Single
Low 60 times a
minute
Low 120 times a
minute
n/a Three short
bursts
n/a One short
burst
Low Continuous
steady tone
On-Off, Siren-type
high and
"Dee-Do"
low
Low 120 times a
minute
Meaning
A transferred call comes back to the
console.
Calls are waiting to be answered.
The called extension is busy.
A caller dialed an incorrect number
or called a phone that cannot be
called.
The operation requested (activated or
deactivated) is accepted.
A call to one extension rings at a
different extension.
A phone is ready to use.
A caller dialed a number incorrectly
or called a phone that cannot be
called.
All trunks within a particular trunk
group are busy or that a requested
feature is not available.
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