Speeding Up The Console; Using Auto Start; Speed Dialing - Avaya definity Operation Manual

Using the features

Speeding up the console

Your system manager can program features described in this section to save time
in a fast-paced environment. Features in this section reduce the number of buttons
you must press to complete an operation.

Using Auto Start

You can initiate a calling procedure by pressing any button on your dial keypad
without pressing the
Example
Phone calls to Widgets, Inc. exceed 300 per day. Pat scrambles constantly to meet
the demands of incoming calls. The system manager, Kelly Ratliffe, programs
Auto Start to save Pat precious seconds.
Feature name
Auto Start
Procedures
Your system manager programs this feature into your console to occur
automatically.

Speed dialing

With speed dialing, you can dial a frequently-used number by entering a code or
pressing a button. You can use it to:
Place local, long-distance, or international calls
Activate features
Access computer equipment at another location
Example
Pat orders office supplies for the executive offices. She purchases all Widget, Inc.
supplies from the same vendor. So, Pat asks the system manager Kelly Ratliffe to
add the vendor's number to the abbreviated dialing list. Kelly programs the new
number and gives Pat the code assigned to the vendor's number. Now, Pat dials
*12 every time she wants to call the office supply vendor.
34 DEFINITY ECS Console Operations
button.
START