Repairing The Allegro 2 - Juniper Allegro 2 Owner's Manual

Parts that are excessively worn are not covered under all
warranty plans. These may include, but are not limited to,
the keyboard elastomer and switch matrix, hand straps,
touchscreens, and connector modules.
Warranty Information
Warranty information for the Allegro 2 Rugged Handheld
is located on our website at
Juniper-Systems/support/Warranty. You can evaluate and
order warranty extensions, check warranty status, and view
warranty terms and conditions.

Repairing the Allegro 2

!
CAUTION: Do not attempt to repair the Allegro 2 yourself.
This action voids the warranty.
Information about repairs, upgrades, and evaluations is
located on our website at
Juniper-Systems/support/Repairs. You can locate a repair
center, submit a repair order, check repair status, view terms
and conditions, get shipping instructions, and view lead
times.
Before returning a unit, please get permission by submitting
a repair order from our website and waiting for confirmation
or by contacting a repair center directly. Be prepared to
provide the following information:
Product serial number (inside the battery compartment;
„
also found in System Information screen as described on
the following page)
Your name
„
Name and shipping address of company/university/
„
agency
Best contact method (phone, fax, email, cell/mobile)
„
Clear, highly-detailed description of the repair or
„
upgrade
Credit card/ purchase order number and billing address
„
(for a repair or upgrade that is not covered by the
standard warranty or an extended warranty policy)
http://www.junipersys.com/
http://www.junipersys.com/
Appendix B Warranty and Repair Information
109