Juniper Field PC Owner's Manual
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Juniper Field PC Owner's Manual

Juniper Field PC Owner's Manual

Juniper systems ultra-rugged handheld computer owner's manual
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  • Page 2 ® The Bluetooth word mark is owned by the Bluetooth SIG, Inc. and any use of such marks by Juniper Systems, Inc. is under license. Acrobat and Reader are registered trademarks of Adobe Systems Incorporated in the United States and/or other countries.

  • Page 3: Table Of Contents

    Powering Off, Suspending, Resetting, and Restoring Factory Defaults Using the stylus Using the Touchscreen PC Card Installation Micro SD Card Installation Programs and Settings Understanding the Today Screen Entering Information Recognizing Status Icons Recognizing Soft Keys Performing Common tasks on the Field PC Contents ...
  • Page 4 Drivers and Profiles ® Supported Bluetooth® Profiles Wi-Fi Connections Wi-Fi Connections Care and Maintenance Caring for Your Field PC Disposing of the Field PC and Battery Pack Service Information Repairing the Field PC Preparing for a Service Center Call Product Specifications and Warnings Product Specifications Battery Warnings...

  • Page 5: Getting Started

    Getting Started 6  The Anatomy of the Field PC 7  Getting Started...

  • Page 6: The Anatomy Of The Field Pc

    The Field PC is a rugged handheld computer designed for data collection from multiple environments. Equipped with Windows Mobile 6 it features a wide variety of applications software and accessories. The Anatomy of the Field PC The picture below shows some of the important features of the Field PC.

  • Page 7: Getting Started

    NiMH battery pack before using. To do this, complete the following steps: 1. Push up on the sliding latches on the sides of the Field PC to open the battery compartment door. 2. Place the NiMH battery pack in the left side of the battery compartment, push down, and slide it all the way to the right.
  • Page 8 If the latches are not securely in place the unit is no longer water tight. Note: Do not turn on the Field PC yet. 4. Plug the AC wall charger that came with the Field PC into the wall socket. 5. Remove the rubber protector from the Field PC’s external power input jack.
  • Page 9 6. Plug the wall charger into the Field PC power jack located at the top of the case. The Charge Settings screen opens requesting you set the charge percentage. Select Enter percentage and capacity, set the battery charge to 10%, and leave the battery capacity at 4000.
  • Page 10   Field PC Owner’s Manual...

  • Page 11: Battery And Power

    Battery and Power 12  Battery Settings Screen 14  Charging the Battery Pack 16  USB/Power Dock 1  Using Vehicle Power...

  • Page 12: Battery Settings Screen

    The charge of the battery pack is fully drained while in  the Field PC, and the unit is then plugged into an AC wall charger or USB/Power Dock and turns on. Note: To access the Charge Settings screen, you can either tap the battery icon or go to Start >...
  • Page 13  Enter percentage and capacity  Use Same Battery if the Field PC was turned off and back on or if the battery was taken out and re-inserted without being recharged, this option uses the information the unit already has for the battery setting.

  • Page 14: Charging The Battery Pack

    The capacity is the amount of energy a fully charged battery can supply in milliamp-hours (mAh). The battery capacity of the factory Field PC battery pack is 4000 so the default setting for the battery capacity is 4000. If you are using a different battery pack, check its mAh rating commonly listed on the battery label.
  • Page 15 The Field PC NiMH battery pack is charged most efficiently at temperatures ranging between 10° to 20° C (50° to 68° F) when the AC power adapter is used. The Field PC battery pack does not charge outside of the range 0° to 40° C (32° to 104° F).

  • Page 16: Usb/Power Dock

    Please recycle used alkaline batteries in a responsible way. USB/Power Dock The USB/Power Dock charges the Field PC, and allows you to transfer and synchronize files between the Field PC and a desktop computer. The Power Dock is ordered separately.
  • Page 17 Power Supply The Power Dock uses the AC wall adapter that comes with the Field PC. Plug the Field PC power adapter into the dock, in the back on the right, and then into the wall. 12V DC jack 12V DC jack...

  • Page 18: Using Vehicle Power

    USB Communication The Power Dock also provides a USB connection from the Field PC to the desktop computer. The red LED indicator turns on when the USB connection between the Field PC and desktop computer is active. Using Vehicle Power Vehicle Mode should be used when the Field PC is connected to a vehicle power supply.

  • Page 19: Communicating With A

    Communicating with a Desktop Computer 20  Communicating with a Desktop Computer...

  • Page 20: Communicating With A Desktop Computer

    The Field PC can connect to a desktop computer using either ActiveSync (for computers with Windows 2000 and ® ® Windows XP), or Windows Mobile Device Center (for ® ® computers with Windows Vista™). Communicating with a Desktop Computer Install ActiveSync® on a Desktop Computer (Windows® 2000 and  Windows® XP) Note: If you have Windows Vista™, see Install Windows Mobile...
  • Page 21 Once Windows Mobile® Device Center has been installed, create a connection at any time by plugging one end of a USB cable into the computer and the other end into the Field PC. Windows Mobile® Device Center automatically opens. Follow the steps on the screen.
  • Page 22   Field PC Owner’s Manual...
  • Page 23 Using the Hardware 24  Using the Hardware 26  Powering Off, Suspending, Resetting, and Restoring Factory Defaults 2  Using the Stylus 2  Using the Touchscreen 30  PC Card Installation 30  Micro SD Card Installation...

  • Page 24: Using The Hardware Using The Hardware

    Using the touchscreen  Using the PC card slot  Using the Micro SD card slot  Using the Hardware Keyboard Features Pictured below is a diagram of the Field PC keyboard. Home Left soft key Menu Backlight Right soft key Contrast/Brightness dim Contrast/Brightness bright...
  • Page 25 BLUE keys. Once the BLUE shift key is released, the keyboard reverts back to the standard mode. Communication Ports The Field PC has the following communication ports located at the top of the case: 9 pin serial port ...

  • Page 26: Powering Off, Suspending, Resetting, And Restoring Factory Defaults

    1. Save all open files and close any running programs. 2. Press and hold the Power button until the Power Button menu appears. Note: The Field PC cannot be powered off while it is plugged into the wall charger.  ...
  • Page 27 Some battery power is used during suspend. We recommend suspending your device if you plan to turn it off for less than two weeks as long as the Field PC is attached to wall charger every night and weekend.

  • Page 28: Using The Stylus

    CAUTION: Restoring the Field PC to its original factory state permanently erases data saved on the Field PC, any software you installed, and any changes you made to the Field PC (including settings changes). To perform a clean boot, which restores everything but the “storage”...

  • Page 29: Using The Touchscreen

    Using the Touchscreen This section explains how to protect, calibrate, and disable the touchscreen. Protecting the Touchscreen The touchscreen is sealed to protect your device against water and dust. To protect your touchscreen, we recommend that you apply a touchscreen protector. Calibrating the Touchscreen If the touchscreen is not responding accurately to stylus taps, try calibrating the touchscreen manually using the following steps: 1.

  • Page 30: Pc Card Installation

    PC Card Installation A PC card can be used to expand the memory and peripheral capabilities of the Field PC. The PC card slot is also capable of taking an SD or CF card with an adapter. To install a card complete the following steps: 1.
  • Page 31 3. Slide Micro SD card door to the right to open. 4. Slide Micro SD card into the door with the connectors facing down and outward. CAUTION: Do not place Micro SD card directly into board connector or the card reader and the card may be damaged. 5.
  • Page 32   Field PC Owner’s Manual...

  • Page 33: Programs And Settings

    Programs and Settings 34  Understanding the Today screen 35  Entering Information 37  Recognizing Status Icons 3  Recognizing Soft Keys 40  Performing Common Tasks on the Field PC 43  Using On-Device Help 44  Backing up Data 4  Connecting to a Desktop Computer 4  Information for Software Developers...

  • Page 34: Understanding The Today Screen

    The Field PC uses the Windows Mobile 6 operating system. ® This chapter explains how to use Windows Mobile ® Understanding the Today Screen The Today screen is the default screen you see when your device powers on. From the Today screen you can view or select Today’s date...

  • Page 35: Entering Information

    Using the Start Menu The Start menu is the main access point to all programs in Windows Mobile . It allows you to access files, programs, or ® system settings. To access the Start menu, tap the Start menu icon in the top left corner of your screen or press the Start menu button on the keypad.
  • Page 36 Enter text using Block Recognizer. This utility recognizes letters from single strokes. Use Transcriber, a program that allows you to enter data using cursive, print, or mixed handwriting. Note: For more details about using each input method, go to Start > Settings > Input and choose the input method from the Input window. When you are ready to enter text, you can switch from the default input method (keyboard) by following these steps: 1.

  • Page 37: Recognizing Status Icons

    Recognizing Status Icons Status icons show the status of operations on the Field PC. Status icons and their functions are listed in the following chart.   Icon  Name  Function Charge indicator Tells you when the     device is charging. Speaker Tap to control volume.

  • Page 38: Recognizing Soft Keys

    Recognizing Soft Keys  These context-sensitive keys appear as words, buttons, or tabs on the menu bar. Tap on these keys to perform actions or open menus. Here you see soft keys on the Today screen. Dimming or Turning Off the Backlight Dimming or turning off the display backlight saves battery power when the device is running on a battery pack.
  • Page 39 3. If you selected the first checkbox, choose the length of time before the backlight turns off. Adjusting the Contrast and Brightness The mono screen on the Field PC unit has the option to control the contrast. The color screen on the Field PC has the option to control the brightness.

  • Page 40: Performing Common Tasks On The Field Pc

    Performing Common tasks on the Field PC Creating a Name for the Field PC We recommend creating a name for the Field PC so external devices like desktop computers or devices that use Bluetooth ® wireless technology can differentiate between devices. The Field PC is shipped with a name “FieldPCxxxxxxx” with xxxxxxx being the serial number.
  • Page 41 Exploring Files To explore files stored on the Field PC, follow these steps: 1. Tap Start > Programs > File Explorer. The File Explorer window appears. 2. If the drive you want does not already appear, tap on the drop-down menu in the top left to select it.
  • Page 42 Viewing Memory Allocation for Programs To see how much memory is available for programs and storage on the Field PC, go to the applications manager by either clicking the icon at the top or pressing the shortcut key. Tap the Main tab.  ...

  • Page 43: Using On-Device Help

    Available memory for storage and programs screen appears. Using On-Device Help You can access electronic help files on your Field PC from each screen. Windows Mobile provides help information that is ® context-sensitive; the help information that appears on the help screen is directly related to what you are doing on the device.

  • Page 44: Backing Up Data

    SD or PC card. Backing Up to a Desktop Computer To copy files from your Field PC to a desktop computer, follow these steps: ®...
  • Page 45 4. Select the files on the Field PC you want to copy. 5. Copy the files by choosing Edit > Copy or by right-clicking and choosing Copy. 6. Paste the files onto the desktop computer. Using Windows Mobile® Device Center (Windows Vista™) 1. If you have Windows Vista™, re-establish a Windows Mobile Device Center connection.
  • Page 46 4. Select the files on the Field PC you want to copy. 5. Copy the files by choosing Edit > Copy or by right-clicking and choosing Copy. 6. Paste the files onto the desktop computer. Copying Data To copy data from one directory to another (this includes to and from cards), follow these steps: 1.
  • Page 47 3. Highlight the files you want to copy and tap on Menu in the lower right. 4. Tap the stylus on the Edit option. 5.  Choose Copy from the sub menu. 6. Select the file directory you wish to copy to. 7.

  • Page 48: Connecting To A Desktop Computer

    ® Device Center connection. 1. Plug the USB host (full sized A) into available port on the desktop computer. 2. Plug the other end, USB client (mini B) into the Field PC. Windows Mobile Device Center will automatically open. ®...

  • Page 49: Bluetooth Wireless Communications

    Bluetooth Wireless ® Communications 50  Bluetooth® Drivers and Profiles 56  Supported Bluetooth® Profiles...

  • Page 50: Bluetooth ® Drivers And Profiles

    > Connections tab > Bluetooth > Mode tab. Make the Field PC Discoverable to another Device To allow other devices that use Bluetooth wireless technology to detect the Field PC and communicate with it, you must make your device discoverable or establish a partnership with the other device.
  • Page 51 3. Select the Turn on Bluetooth checkbox, and then select the checkbox to Make this device discoverable to other devices. Create a Bluetooth Partnership A partnership is created between the Field PC and another device that uses Bluetooth wireless technology to help exchange information securely. Follow the steps below to create a partnership: 1.
  • Page 52 If the device has not already been assigned a passkey but requires one, enter an alphanumeric passkey on the Field PC between 1 and 16 characters. Tap Next. Note: If you are unsure whether your device requires a passkey and whether one has already been assigned to your Bluetooth device, see the user documentation that came with the Bluetooth device.
  • Page 53 6. Enter the same passkey on the Bluetooth device if required. 7. In the Partnership Settings screen on the Field PC, you can assign a new name to the Bluetooth device in the Display Name option. 8. Select the service you want to use from the Services box, then tap Finish.
  • Page 54 Set up an Outgoing Bluetooth COM Port Use this option if you want to assign the virtual COM port as an Outgoing COM port (i.e., you want to use the Field PC to initiate communications with another device). Follow the steps below to set up an outgoing Bluetooth COM port.
  • Page 55 An example follows. Suppose you are using a Bluetooth-enabled GPS receiver with the device and a navigation program on the Field PC. In this example, assume you have set up a virtual COM port between the Field PC and the GPS receiver and that you assigned the outgoing COM port as COM 6.

  • Page 56: Supported Bluetooth® Profiles

    Bluetooth partnerships follow. Serial Port Profile (SPP). Similar to a serial cable, this profile  acts as a liaison between two devices, such as the Field PC and a GPS receiver, using virtual ports. (These ports are described in the previous section.)  ...
  • Page 57 Follow the instructions below to communicate with a device using the Serial Port Profile. 1. On the Field PC, tap on the Wireless Manager icon to make sure Bluetooth is on and that the Field PC is discoverable. 2. In the Wireless Manager, tap Menu > Bluetooth Settings >...
  • Page 58 Bluetooth devices. You do not have to re- create a device partnership. 4. Enter the passkey on the Field PC and on the device. (See the documentation for the device for details. If there is no passkey listed for the device, tap Next, then No.) 5.
  • Page 59 Before you set up a third-party print application, you need to first discover the Bluetooth printer. To do so, follow these steps: 1. On the Field PC, make sure Bluetooth is on and that the Field PC is discoverable. 2. In the Wireless Manager, tap Menu then Bluetooth Settings.
  • Page 60 1.  Make your cell phone discoverable. (See the user documentation that came with your cell phone for instructions.) 2.  On the Field PC, tap on the Wireless Manager icon on the Today screen. 3. Tap Menu > Bluetooth Settings. 4. Select the Turn on Bluetooth checkbox.
  • Page 61 2. On the Bluetooth-enabled device, tap and hold the stylus on the filename you want to beam. A menu appears. 3. Choose Beam File. The device finds the Field PC. 4. Send data from the device to the Field PC. The Field PC receives the data. Ch 6 ...
  • Page 62 To send data from your Field PC to a Bluetooth device, follow these steps: 1. Make sure the device is discoverable. (For instructions, see the user documentation that came with your device.) 2. On the Field PC, make sure Bluetooth is on.

  • Page 63: Wi-Fi Connections

    Wi-Fi Connections 64  Wi-Fi Connections...

  • Page 64: Wi-Fi Connections

    Wi-Fi module. Not all Field PCs come with an integrated Wi-Fi module. Wi-Fi Connections When the Field PC is connected through Wi-Fi, the icon appears in the tool bar. Connecting to Wi-Fi Network When entering an access point, a window pops up on your screen asking if the network connects to the internet or a private or corporate network.
  • Page 65 2. Turning the Wi-Fi on automatically scans the area for available networks. 3. When the Field PC has completed the scan, a list of available networks and their strengths appears in Start > Settings > Connections tab > Wi-Fi Note: Click on...
  • Page 66 4. Tap on the desired network to connect. Note: If the network is password protected, a window appears for the password to be inserted. Managing Connections To adjust the Wi-Fi settings, access the Managing Connections window go to Start > Settings > Connections tab > Connections.  ...

  • Page 67: Care And Maintenance

    Care and Maintenance 6  Caring for your Field PC 73  Disposing of the Field PC Battery Pack...

  • Page 68: Caring For Your Field Pc

    Field PC, or place the unit into the USB/ Power Dock that is plugged into the AC wall charger. Note: Charging the Field PC when it is not in use helps the Field PC to avoid inaccurate battery gauging and having the battery discharge to low levels.
  • Page 69 3. Enter 10% on the Battery Settings pop up screen. 4. Tap on the Accept button to save the new setting. 5. Plug your Field PC into the external AC wall charger and charge the battery pack in your Field PC for at least 6 hours. Ch 8  Care and Maintenance ...
  • Page 70 CAUTION: Some of the available cleaning supplies/chemicals on the market will damage the case. Safe Cleaners to Use The Field PC can be cleaned safely with the following cleaners: Greased Lightening Multi-Purpose Cleaner ® ...
  • Page 71 We recommend that you use warm water, mild detergent, and a toothbrush to clean the keyboard. The Field PC remains sealed during this process. Note: Do not direct a high pressure stream of water at the keyboard to clean it.
  • Page 72 If any part of a key is caught underneath the bezel, you may not be able to turn the Field PC on or you may hear a continuous string of beeps. Cleaning the Touchscreen To clean the touchscreen of the Field PC, complete the following steps: 1. Press the BLUE shift key + TS (BkSp) key to disable the touchscreen.

  • Page 73: Disposing Of The Field Pc And Battery Pack

    If you cannot find a location, contact the manufacturer for information about disposal. The Nickel Metal Hydride battery pack for your Field PC is recyclable. Avoid placing it in the trash or municipal waste system.
  • Page 74   Field PC Owner’s Manual...

  • Page 75: Service Information

    Service Information 76  Repairing the Field PC 76  Preparing for a Service Center Call...

  • Page 76: Repairing The Field Pc

    Repairing the Field PC If the Field PC is in need of repair, call your service center for a Return Materials Authorization number (RMA). Important: Do not attempt to service the device yourself. This action voids the warranty.

  • Page 77: Product Specifications And Warnings

    Product Specifications and Warnings 7  Product Specifications 7  Battery Warnings 0  Equipment Warnings...

  • Page 78: Product Specifications

    Product Specifications Operating System Microsoft Windows Mobile ® ® Processor Intel XScale PXA270, 624 MHz ® ® Memory 128 MB RAM Primary Storage 512 MB, 1G, 2G Display Color 3.8” QVGA active matrix color TFT transflective LCD with LED backlight; 320 x 240 pixels Display Mono 4.1”...

  • Page 79: Battery Warnings

    Dispose of the battery pack properly. See the section called Disposing of your Field PC and battery packs in this manual for instructions. Do not install the battery pack backwards so that the polarity is reversed.

  • Page 80: Equipment Warnings

    Using the Field PC in extreme temperatures The Field PC operates in ranges from –4° F to 131° F (–20° C to 55° C). To help your device function properly, store the device indoors when possible.

  • Page 81: Regulatory Information

    Certifications and Regulatory Information 2  Regulatory Information 3  Limited Product Warranty...

  • Page 82: Regulatory Information

    Regulatory Information This device complies with Part 15 of the FCC Rules. Operation of this equipment is subject to the following two conditions: 1. The device may not cause harmful interference. 2. This device must accept any interference received, including interference that may cause undesired operation. Note: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC Rules.
  • Page 83 CAUTION: Changes or modifications to the Field PC that are not expressly approved by the manufacturer could void the user’s authority to operate the equipment. CAUTION: Only approved accessories may be used with this equipment. In general, all cables must be high quality, shielded, correctly terminated, and normally restricted to two meters in length.
  • Page 84 CE compliance of this device is valid only if powered with/by a CE-marked wall charger provided by the manufacturer. Compliance with these directives implies conformity to the following European Norms (in parentheses are the equivalent international standards and regulations): EN 55022 (CISPR 22)—Electromagnetic Interference ...

  • Page 85: Limited Product Warranty

    PCs shall be free from defects in materials and workmanship, under normal intended use, for a period of 12 months from the date of shipment. The Field PC can be warranted up to 5 years (including the standard warranty period) through the purchase of an extended warranty.
  • Page 86 (iv) the product has been used in environmental conditions outside of those specified for the product, the product has been subject to any modification, alteration, or change by or on behalf of customer (except and unless modified, changed or altered by JS or under direct supervision of JS), (vi) the defect or malfunction results from misuse or accident, (vii) the serial number on the product has been tampered with...
  • Page 87 JS shall, in connection with a warranted product, be limited in the maximum amount to the original purchase price. Warranty Repairs To obtain repair or service on the Field PC, contact your authorized repair center within the applicable warranty period to receive a Return Material Authorization (RMA) number.
  • Page 88 Services and Materials Provided Under Warranty Analysis of problem by service technician  Labor and materials required to fix defective parts  Functional analysis performed after repair  Repair turnaround within 10 working days of receipt unless  special circumstances exist Shipping costs to return device to customer ...

  • Page 89: Index

    Index...
  • Page 90 Index ActiveSync 20 Backing up Data 44 Creating a connection 20 Re-establishing Connection 48 Alkaline Battery Holder Install 15 Applications Manager 24, 42 Viewing Memory Allocation 42 Backing Up Data 44 To Desktop Computer 44 Backlight 24, 38 Timer 39 Battery Pack.
  • Page 91 Drivers and Profiles 50 File Transfer Profile (FTP) 57 Human Interface Device (HID) 61 Incoming COM Port 56 Internet using Dial-up Connection 60 Make Discoverable 50 Object Push Profile (OPP) 61 Outgoing COM Port 54 Passkey 52 Print 59 Serial Port Profile (SPP) 57 Virtual COM Port 53 Wireless Manager 50 Bluetooth Profiles...
  • Page 92 Data Entry 35 Block Recognizer 36 Keyboard Utility 35 Letter Recognizer 35 Transcriber 36 Display Product Specifications 78 Equipment Warnings 80 Exploring Files 41 Getting Started Disc 20 Keyboard 24 Cleaning 71 Diagram 24 Shift Keys 25 Blue 24 Orange 24 Memory 78 Micro SD Card 30 Microsoft Website 43...
  • Page 93 PC Card 30 Power Button 24, 26 Powering Off 26 Resetting the Device 27 Restoring Factory State 28 Suspending 27 Product Specifications 78 Regulatory Information 82 Repairing 76 Return Materials Authorization (RMA) 76 Return Materials Authorization. See Repairing SD Card. See PC Card Soft Keys 38 Left 24 Right 24...
  • Page 94 Temperatures Battery Charging 78 Charging Battery Pack. See also Battery Pack Extreme 80 Operating 78 Storage 78 Today Screen 34 Touch Screen 24, 29 Calibrating 29 Cleaning 72 Disabling 29 Protecting 29, 70 USB/Power Dock 16 Charging 17 LED Indicators 16 Power Supply 17 USB Communication 18 Vehicle Power 18...

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