Support Information - Cisco WAP551 Administration Manual

Administration

Support Information

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Support Information
Cisco Small Business WAP551 and WAP561 Wireless-N Access Point
Clear Use TFTP to download the captured file.
Click Download. A confirmation window appears.
Click OK. A dialog box displays that enables you to choose a network location to save the file.
The Support Information page enables you to download a text file that contains detailed
configuration information about the AP. The file includes software and hardware version
information, MAC and IP addresses, the administrative and operational status of features,
user-configured settings, traffic statistics, and more. You can provide the text file to technical
support personnel to assist them in troubleshooting problems.
To show the Support Information page, select Administration > Support Information in the
navigation pane.
Support Information
Click Download to generate the file based on current system settings. After a short pause, a
window appears to enable you to save the file to your computer.
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