Calling A Monitored Extension Whose Busy Status Is Tracked; Group Pickup - Avaya H175 User Manual

Call management
The Collaboration Station displays the Busy Indicator information on the Monitored Extensions
screen in the Busy Indicator group. Each Busy Indicator has a separate row and includes the
following information:
• Image of the contact associated with the monitored station
• Status of the monitored station
• The Call button
The Busy Indicator does not provide incoming call indication and neither provides the Pickup
button.
Related links
Call management on page 64

Calling a monitored extension whose busy status is tracked

Calling a monitored extension whose busy status is tracked
Procedure
1. Go to the Monitored Extensions screen.
2. Tap Call of the monitored extension to which you want to make a call.
Related links
Busy Indicator on page 97

Group Pickup

You can be a part of a call pickup group and answer calls for other members in the call pickup
group.
If your administrator configured Directed Call Pickup for your Collaboration Station, you can answer
a call for a specific station.
If your administrator configured Extended Call Pickup for your Collaboration Station, you can answer
a call for stations belonging to another pickup group.
The Collaboration Station displays the Group Pickup information on the Monitored Extensions
screen under the Group Pickup feature type. Each Group Pickup has a separate row and includes
the following information:
• An icon for the Group Pickup feature
• Status of the group
• Action button
Related links
Call management on page 64
April 2016 Using Avaya H175 Video Collaboration Station
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