2.12 LAN Troubleshooting
2.12 LAN Troubleshooting
To check if the computer's LAN is malfunctioning or not, follow the troubleshooting
procedures below as instructed.
Procedure 1:
Procedure 2:
Procedure 1
Diagnostic Test Program Execution Check
Execute LAN test in the LAN/Modem/Bluetooth/IEEE1394 test program. Refer to Chapter 3
Tests and Diagnostics for more information on how to perform the test program.
If any error is detected by the test, go to Procedure 2.
Procedure 2
Connector Check and Replacement Check
The LAN function is embedded on system board. If LAN malfunctions, its connection is
defective or LAN cable and system board may be faulty.
Check 1
Make sure LAN cable is firmly connected to LAN jack. If the problem still
occurs, perform Check 2.
Check 2
LAN cable may be faulty. Replace it with a new one. If the problem still occurs,
perform Check 3.
Check 3
Make sure LAN harness is firmly connected to the connector CN4100. If the
problem still occurs, perform Check 4.
Check 4
LAN harness may be faulty. Replace it with a new one. If the problem still occurs,
perform Check 5.
Check 5
System board may be faulty. Replace it with a new one following the instruction
in Chapter 4.
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Diagnostic Test Program Execution Check
Connector Check and Replacement Check
2 Troubleshooting Procedures
PORTEGE M300 Maintenance Manual (960-504)