Toshiba SATELLITE L310 User Manual
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Toshiba SATELLITE L310 User Manual

Portable personal computer
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TOSHIBA
Satellite M300/L310
Satellite Pro M300/L310
Portable Personal Computer
User's Manual

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Summary of Contents for Toshiba SATELLITE L310

  • Page 1 TOSHIBA Satellite M300/L310 Satellite Pro M300/L310 Portable Personal Computer User's Manual...
  • Page 2 Copyright © 2008 by TOSHIBA Corporation. All rights reserved. Under the copyright laws, this manual cannot be reproduced in any form without the prior written permission of TOSHIBA. No patent liability is assumed, with respect to the use of the information contained herein.

  • Page 3: Safety Instructions

    Adobe Systems Incorporated in the United States and/or other countries. Bluetooth™ is a registered trademark owned by its proprietor and used by TOSHIBA under license. ConfigFree is a trademark of TOSHIBA Corporation. DVD MovieFactory is trademarks of the Ulead Systems. Inc. BizCard is a trademark of NewSoft Technology Corporation.

  • Page 4: When Using Your Computer

    When Using Your Computer Do not operate your portable computer for an extended period of time with the base resting directly on your body. With extended operation, heat can potentially build up in the base. Allowing sustained contact with the skin could cause discomfort or, eventually, a burn.

  • Page 5: Fcc Conditions

    Only peripherals complying with the FCC class B limits may be attached to this equipment. Operation with non-compliant peripherals or peripherals not recommended by TOSHIBA is likely to result in interference to radio and TV reception. Shielded cables must be used between the external devices and the computer’s external monitor port, USB port, serial port,...

  • Page 6: Eu Declaration Of Conformity

    BSMI notice (Taiwan only) EU Declaration of Conformity TOSHIBA declares that this product conforms to the following Standards: Supplementary Information: This product is carrying the CE-Mark in accordance with the related European Directives. Responsible for CE-Marking is TOSHIBA Europe, Hammfelddamm 8, 41460 Neuss, Germany.
  • Page 7 Modem warning notice Conformity Statement The equipment has been approved to [Council Decision 98/482/EC - "TBR 21"] for pan-European single terminal connection to the Public Switched Telephone Network (PSTN). However, due to differences between the individual PSTNs provided in different countries/regions the approval does not, of itself, give an unconditional assurance of successful operation on every PSTN network termination point.

  • Page 8: Region Selection

    Japan regulations Region selection If you are using the computer in Japan, technical regulations described in the Telecommunications Business Law require that you select the Japan region mode. It is illegal to use the modem in Japan with any other selection.
  • Page 9 FCC. In the event repairs are ever needed on your modem, they should be performed by TOSHIBA Corporation or an authorized representative of TOSHIBA Corporation.
  • Page 10 Instructions for IC CS-03 certified equipment 1. The Industry Canada label identifies certified equipment. This certification means that the equipment meets certain telecommunications network protective, operational and safety requirements as prescribed in the appropriate Terminal Equipment Technical Requirements document(s). The Department does not guarantee the equipment will operate to the user’s satisfaction.
  • Page 11 Notes for Users in Australia and New Zealand Modem warning notice for Australia Modems connected to the Australian telecoms network must have a valid Austel permit. This modem has been designed to specifically configure to ensure compliance with Austel standards when the country/region selection is set to Australia.
  • Page 12 Notes for use of this device in New Zealand ■ The grant of a Telepermit for a device in no way indicates Telecom acceptance of responsibility for the correct operation of that device under all operating conditions. In particular the higher speeds at which this modem is capable of operating depend on a specific network implementation which is only one of many ways of delivering high quality voice telephony to customers.

  • Page 13: General Conditions

    ■ When used in the Auto Answer mode, the S0 register must be set with a value of 3 or 4. This ensures: ■ a person calling your modem will hear a short burst of ringing before the modem answers. This confirms that the call has been successfully switched through the network.
  • Page 14 If the model you purchased is compliant, it is labeled with the ENERGY STAR logo on the computer and the following information applies. TOSHIBA. is a partner in the Environmental Protection Agency’s (EPA) Energy Star Program and has designed this computer to meet the latest Energy Star guidelines for energy efficiency.

  • Page 15: Optical Disc Drive Safety Instructions

    Visit http://www.energystar.gov or http://www.energystar.gov/power management for more information regarding the ENERGY STAR Program. Optical disc drive safety instructions Be sure to check the international precautions at the end of this section. Panasonic DVD Super Multi UJ-870B/870F ■ The DVD Super Multi drive employs a laser system. To ensure proper use of this product, please read this instruction manual carefully and retain for future reference.
  • Page 16 Panasonic DVD Super Multi DVR-KD08 ■ The DVD Super Multi drive employs a laser system. To ensure proper use of this product, please read this instruction manual carefully and retain for future reference. Should the unit ever require maintenance, contact an authorized service location. ■...
  • Page 17 TOSHIBA SAMSUNG STORAGE TECHNOLOGY 8x slim DVD Writable Drive TS-L632H ■ THIS DVD WRITABLE DRIVE EMPLOY A LASER SYSTEM TO ENSURE PROPER USE OF THIS PRODUCT, PLEASE READ THIS INSTRUCTION MANUAL CAREFULLY AND RETAINFOR FUTURE REFERENCE. SHOULD THE UNIT EVER REQUIRE MAINTENANCE, CONTACT AN AUTHORIZED SERVICE LOCATION-SEE SERVICE PROCEDURE.
  • Page 18 TOSHIBA HD DVD-ROM Drive SD-L802B ■ THIS DVD WRITABLE DRIVE EMPLOY A LASER SYSTEM TO ENSURE PROPER USE OF THIS PRODUCT, PLEASE READ THIS INSTRUCTION MANUAL CAREFULLY AND RETAINFOR FUTURE REFERENCE. SHOULD THE UNIT EVER REQUIRE MAINTENANCE, CONTACT AN AUTHORIZED SERVICE LOCATION-SEE SERVICE PROCEDURE.
  • Page 19 TOSHIBA HD DVD-RW Drive SD-L912A ■ THIS DVD WRITABLE DRIVE EMPLOY A LASER SYSTEM TO ENSURE PROPER USE OF THIS PRODUCT, PLEASE READ THIS INSTRUCTION MANUAL CAREFULLY AND RETAINFOR FUTURE REFERENCE. SHOULD THE UNIT EVER REQUIRE MAINTENANCE, CONTACT AN AUTHORIZED SERVICE LOCATION-SEE SERVICE PROCEDURE.
  • Page 20 International Precautions CAUTION: This appliance contains a laser system and is classified as a "CLASS 1 LASER PRODUCT." To use this model properly, read the instruction manual carefully and keep this manual for your future reference. In case of any trouble with this model, please contact your nearest "AUTHORIZED service station."...
  • Page 21 OBS! Apparaten innehåller laserkomponent som avger laserstråining överstigande gränsen för laserklass 1. VAROITUS. Suojakoteloa si saa avata. Laite sisältää laserdiodin, joka lähetää näkymätöntä silmilie vaarallista lasersäteilyä. CAUTION: USE OF CONTROLS OR ADJUSTMENTS OR PERFORMANCE OF PROCEDURES OTHER THAN THOSE SPECIFIED IN THE OWNER’S MANUAL MAY RESULT IN HAZARDOUS RADIATION EXPOSURE.

  • Page 22: Important Notice

    Dispose of used batteries according to the manufacturer’s instructions. Use only the battery pack that came with the computer or an optional battery pack. Use of wrong battery could damage your computer. TOSHIBA assumes no liability for any damage in such case. xxii User’s Manual...

  • Page 23: General Precautions

    General Precautions TOSHIBA computers are designed to optimize safety, minimize strain and withstand the rigors of portability. However, certain precautions should be observed to further reduce the risk of personal injury or damage to the computer. Be certain to read the general precautions below and to note the cautions included in the text of the manual.
  • Page 24 Heat injury ■ Avoid prolonged physical contact with the computer. If the computer is used for long periods, its surface can become very warm. While the temperature will not feel hot to the touch, if you maintain physical contact with the computer for a long time, for example if you rest the computer on your lap or if you keep your hands on the palm rest, your skin might suffer a low-heat injury.

  • Page 25: Table Of Contents

    Special features ......... 1-11 TOSHIBA Value Added Package ......1-13 Utilities and Applications.
  • Page 26 About the HD DVD ........2-10 Writable discs .
  • Page 27 TOSHIBA Disc Creator ........4-26...
  • Page 28 LAN ........... .4-37 LAN cable types .
  • Page 29 HW Setup Chapter 7 Accessing HW Setup ........7-1 HW Setup Window .
  • Page 30 TOSHIBA support........

  • Page 31: Preface

    This manual tells how to set up and begin using your TOSHIBA Satellite M300/L310, Satellite Pro M300/L310 Series computer. It also provides detailed information on configuring your computer, basic operations and care, using optional devices and troubleshooting.

  • Page 32: Conventions

    Chapter 4, Operating devices: TouchPad, Sound System, optical media drives, modem, wireless communication and LAN. It also provides tips on care of the computer, and CD/DVDs. Chapter 5, the keypad overlay and hot keys. Chapter 6, Power and Power-Up power resources and battery save modes. Chapter 7, HW Setup HW Setup program.

  • Page 33: Key Operation

    Key operation Some operations require you to simultaneously use two or more keys. We identify such operations by the key top symbols separated by a plus sign (+). For example, Ctrl + C means you must hold down Ctrl and at the same time press C.
  • Page 34 Preface xxxiv User’s Manual...

  • Page 35: Introduction

    Some of the features described in this manual may not function properly if you use an operating system that was not pre-installed by TOSHIBA. Equipment checklist Carefully unpack your computer. Save the box and packing materials for future use.

  • Page 36: Software

    TOSHIBA Supervisor Password ■ TOSHIBA Assist ■ TOSHIBA ConfigFree ■ TOSHIBA DVD PLAYER ■ TOSHIBA HD DVD PLAYER (HD DVD model only) ■ TOSHIBA FingerPrint Utility (FingerPrint support model only) ■ TOSHIBA SD Memory Utilites ■ TOSHIBA Disc Creator ■...

  • Page 37: Features

    Features Please visit your region’s web site for the configuration details of the model that you have purchased. Processor Built-in Chipset Memory Slots Main Memory Disclaimer Video RAM User’s Manual Depend on the model you purchased. Please visit your region’s website for the configuration details of the model that you have purchased.
  • Page 38 Power Battery Pack RTC Battery AC Adaptor Disks Hard disk Disclaimer 1 Gigabyte (GB) means 10 Hard disk Drive Computers in this series can be configured with a fixed optical media drive. The available optical media drives are described below. Your computer is powered by a rechargeable lithium-ion battery pack.
  • Page 39 DVD Super Multi drive (Supporting DVD±R DL) User’s Manual Some models are equipped with a full-size DVD Super Multi drive module that lets you record data to rewritable CD/DVDs as well as run either 12cm (4.72") or 8cm (3.15") CD/DVDs without using an adaptor.
  • Page 40 HD DVD-ROM Some models are equipped with a full-size HD DVDROM drive module that lets you run CD’s or DVD’s without using an adaptor. The drive reads DVD-ROM’s at a maximum 8x speed and CDROM’s at a maximum 24x speed, and HD DVD’s at a maximum 1x speed and writes CD- R’s at up to 16x speed, CD-RW’s at up to 10x speed, DVDR’s and DVD+R’s at up to 4x speed,...
  • Page 41 HD DVD-RW drive Display The computer's LCD panel supports high-resolution video graphics. The screen can be set at a wide range of viewing angles for maximum comfort and readability. User’s Manual Some models are equipped with a full-size HD DVD-R drive module that lets you run CD’s or DVD’s without using an adaptor.

  • Page 42: Pointing Device

    Display Controller and Modes section in Appendix B, and Modes for more information. TOSHIBA Vista keyboard, 86 keys or 87 keys, compatible with IBM enhanced keyboard, embedded numeric overlay, dedicated cursor control, keys. Refer to Chapter 5, Keyboard, for details.
  • Page 43 Slots ExpressCard Slot Multiple Digital Media Card Slot Multimedia Web Camera Sound System Headphone (S/P DIF) jack Microphone Jack User’s Manual The ExpressCard slot that can accommodate two standard module formats; an ExpressCard/34 module and an ExpressCard/54 module. An ExpressCard module is a small add-in card technology based on the PCI Express and Universal Serial Bus (USB) interfaces.
  • Page 44 Communications Modem Wireless LAN 1-10 The internal modem feature is not available on all models. Where present, it provides capability for data and fax communication. It supports V.90 (V.92). The speed of data transfer and fax communication depends on the analog telephone line conditions.

  • Page 45: Special Features

    Communication Switch Security Security lock slot Password Special features The following features are either unique to TOSHIBA computers or are advanced features, which make the computer more convenient to use. Hot Keys Keypad Overlay Instant Security Display Automatic Power Off User’s Manual...
  • Page 46 HDD Automatic Power Off System Automatic Sleep Mode/ Hibernation Intelligent Power Supply Battery Save Mode Panel Power On/Off Low Battery Automatic Hibernation Hibernation Sleep Mode 1-12 This feature automatically cuts off power to the hard disc drive when it is not accessed for a specified time.

  • Page 47: Toshiba Value Added Package

    *1 Click Power Options. TOSHIBA Value Added Package This section describes the TOSHIBA Component features pre-installed on the computer. TOSHIBA Power Saver TOSHIBA Zooming Utility TOSHIBA PC Diagnostic Tool TOSHIBA Flash Cards TOSHIBA Components Common Driver TOSHIBA Accessibility TOSHIBA Button Support User’s Manual...

  • Page 48: Utilities And Applications

    TOSHIBA *1 Click Power Options. 1-14 TOSHIBA Assist is a graphical user interface that provides easy access to help and services. This program lets you customize your hardware settings according to the way you work with your computer and the peripherals you use. To start...
  • Page 49 Applications, and then click Disc Creator. TOSHIBA DVD-RAM Utility has a Physical Format function and Write-Protect function to DVD-RAM. This utility is contained in the TOSHIBA Disc Creator setup module. To run TOSHIBA DVD-RAM Utility, click select All Programs, TOSHIBA, CD&DVD Applications, and then click DVD-RAM Utility.
  • Page 50 TOSHIBA ConfigFree ConfigFree is a suite of utilities to allow easy TOSHIBA Face Recognition Presto! BizCard 5 Windows Mobility Center 1-16 control of communication device and network connections. ConfigFree also allows you to find communication problems and create profiles for easy switching between location and communication networks.

  • Page 51: Options

    Two memory modules can be installed in this computer. An additional battery pack can be purchased from your TOSHIBA dealer. Use it as a spare to increase your computer operating time. If you use your computer at more than one site...
  • Page 52 Introduction 1-18 User’s Manual...

  • Page 53: Chapter 2 The Grand Tour

    Chapter 2 The Grand Tour This chapter identifies the various components of your computer. Become familiar with each component before you operate the computer. Front with the display closed The following figure shows the computer's front with its display panel in the closed position.
  • Page 54 Volume Dial Infrared Receiver Window Wireless Activity DC IN LED Power LED Battery LED Disk LED Multiple Digital Media Card Slot LED Use this dial to adjust the volume of the stereo speakers or headphones. An infrared receiver window is provided with some models.

  • Page 55: Left Side

    Left side The following figure shows the computer's left side. External Monitor Port External Monitor Port Cooling Vents HDMI i.LINK (IEEE1394a) Port ExpressCard Slot Do not block the cooling vents. Also ensure that foreign objects are kept out of the vents as items such as pins or similar objects, which can damage the computer's circuitry.

  • Page 56: Right Side

    Universal Serial Bus (USB 2.0) ports Microphone Jack Headphone (S/P DIF) Jack Right side The following figure shows the computer's right side. * The figure shows FM Antenna Jack. ODD Indicator Emergency Eject Hole Eject Button Universal Serial Bus (USB 2.0) ports Universal Serial Bus port which comply to the USB 2.0 standard, are provided.

  • Page 57: Backside

    LAN Jack Modem Jack FM Antenna Jack Security Lock Backside The following figure shows the computer's back panel. DC IN 19V Jack User’s Manual This jack lets you connect to a LAN. The adaptor has built-in support for Ethernet LAN (10 megabits per second, 10BASE-T) and Fast Ethernet LAN (100 megabits per second, 100BASE-TX).

  • Page 58: Underside

    Underside The following figure shows the underside of the computer. Make sure the display is closed before turning over your computer. Battery Pack Lock Hard Disk Cover Memory Module and Wireless LAN Cover Battery Pack Lock Battery Pack Battery Release Latch Cooling Vents Hard Disk Cover...

  • Page 59: Front With The Display Open

    Front with the display open This section shows the front of the computer with the display open. Refer to the appropriate illustration for details. To open the display, lift the front of the display. Position the display at a comfortable viewing angle. Web Camera LED* Display Screen...
  • Page 60 Pressing this button will launch an application program that allows for playing of CDs or DVDs. The application that is launched differs by model: Windows Media Player/TOSHIBA DVD PLAYER/ TOSHIBA HD DVD PLAYER. (Provided with some models) Press this button to begin playing an audio CD, a DVD movie or digital audio file.

  • Page 61: Optical Disc Drive

    Fingerprint Sensor TouchPad Control Buttons Optical Disc Drive An ATAPI interface controller is used for optical disc operation. When the computer is accessing a optical disc, an indicator on the drive glows. Region codes for DVD drive and media Optical disc drive and their associated media are manufactured according to the specifications of six marketing regions.

  • Page 62: About The Hd Dvd

    About the HD DVD This section describes the features, use of HD DVD and HD DVD Media. Summary HD DVD allows users to enjoy video, concerts and other packaged content by taking advantage of its large amount of storage space and high-quality audio and video.

  • Page 63: Writable Discs

    ■ Dolby Digital audio enhancements are only supported by Microsoft Windows or more are downsampled when output through either the built-in speakers or headphone jack. ■ This device supports AACS (Advanced Access Content System) nextgeneration copy protection technology. Renewal of the AACS key integrated into this device is required for uninterrupted enjoyment of HD DVD.

  • Page 64: Dvd Super Multi Drive (Supporting Dvd±R Dl)

    DVD Super Multi drive (Supporting DVD±R DL) The full-size DVD Super Multi drive module lets you record data to writable CD/DVDs as well as run either 12 cm (4.72") or 8 cm (3.15") CD/DVDs without using an adaptor. The read speed is slower at the centre of a disc and faster at the outer edge.

  • Page 65: Hd Dvd-Rw Drive

    HD DVD-RW drive The full-size HD DVD-RW drive module lets you record data to s as rewritable CDs as well as run either 12 cm (4.72”) HD DVD, 12 cm (4.72”) or 8 cm (3.15”) CD/DVDs without using an adaptor. The read speed is slower at the centre of a disc and faster at the outer edge.

  • Page 66: Ac Adaptor

    Use only the AC adaptor that came with the computer or an equivalent optional adaptor. Use of the wrong adaptor could damage your computer. TOSHIBA assumes no liability for any damage in such case. ■ Use only the AC Adaptor supplied with your computer or an equivalent adaptor that is compatible.

  • Page 67: Remote Controller

    Remote controller A remote controller, which is provided with some models, enables you to perform some functions of your computer from a distant location. You can use your remote controller with Media Center to play CDs, DVDs and videos, to view pictures. The remote controller helps you to control the playback of a movie through Media Center.
  • Page 68 Power Volume + Volume - DVD menu Arrows LED on/off Mute Back More information Start Rewind Play/Pause 2-16 Starts or terminate the operating system. This button functions like the power button of your computer. By default, the Sleep mode is equivalent to the power off state of your computer.

  • Page 69: Using The Remote Controller

    Fast forward Replay Stop Skip Using the remote controller Some computers include a remote control unit, which allows you to control some of your computer’s functions from a distant location. ■ The remote controller is designed specifically for this computer. ■...
  • Page 70 Even if within the effective scope as described above, the remote controller may malfunction or not work correctly in the following cases. ■ When an obstacle stands between the infrared receiver window of your computer and the remote controller. ■ When direct sunlight or strong fluorescent light strikes the infrared receiver window.

  • Page 71: Installing/Removing Batteries

    Installing/Removing batteries Be sure to install the provided CR2016 type batteries before using the remote controller. The procedures for installing and removing the batteries vary depending on the type of the remote controller. Check the type and then install or remove the batteries as instructed. Store the battery for the remote controller beyond the reach of children.

  • Page 72: Installing The Batteries

    The Grand Tour Installing the batteries 1. Open the battery cover on the back side of the remote controller. Battery Cover Opening the battery cover 2. Be sure to place the batteries with correct polarities. Press the battery down to the stopper then push it forward to fit into the battery case. Battery Stopper Inserting the batteries...

  • Page 73: Placing Slim Size Remote Controller

    Slim size remote controller 1. Open the battery cover on the back side of the remote controller. 2. Hold down the stopper and slide the battery out of battery case. 3. Insert the battery in place. Be sure to place the batteries with correct polarities.
  • Page 74 The Grand Tour 2-22 User’s Manual...

  • Page 75: Chapter 3 Getting Started

    Chapter 3 Getting Started This chapter provides basic information to get you started using your computer. It covers the following topics: Be sure also to read the Safety Instruction Manual. This guide, which is included with the computer, explains product liability. ■...

  • Page 76: Installing The Battery Pack

    Dispose of the battery as required by local ordinances or regulations. Use only batteries recommended by TOSHIBA as replacements. ■ Do not touch the latch while holding the computer. Or you may get injured by the dropped battery by unintentional release of the latch.

  • Page 77: Connecting The Ac Adaptor

    Use only the AC adaptor supplied with your computer or an equivalent adaptor that is compatible. Use of any incompatible adaptor could damage your computer. TOSHIBA assumes no liability for any damage caused by use of an incompatible adaptor. ■...

  • Page 78: Opening The Display

    2. Connect the AC adaptor's DC output plug to the DC IN 19V jack on the back of the computer. 3. Plug the power cord into a live wall outlet. Opening the display The display panel can be rotated in a wide range of angles for optimal viewing.

  • Page 79: Turning On The Power

    Turning on the power This section describes how to turn on the power. After you turn on the power for the first time, do not turn it off until you have set up the operating system. Refer to the section Press and hold the computer's power button for two or three seconds.

  • Page 80: Turning Off The Power

    Turning off the power The power can be turned off in one of the following modes: Shut down (Boot), Hibernation or Sleep Mode. Shut Down mode (Boot mode) When you turn off the power in Shut Down mode no data is saved and the computer will boot to the operating system’s main screen.
  • Page 81 ■ Before entering Sleep Mode, be sure to save your data. ■ Do not install or remove a memory module while the computer is in Sleep Mode. The computer or the module could be damaged. ■ Do not remove the battery pack while the computer is in Sleep Mode (unless the computer is connected to an AC power source).

  • Page 82: Hibernation Mode

    Sleep Mode limitations Sleep Mode will not function under the following conditions: ■ Power is turned back on immediately after shutting down. ■ Memory circuits are exposed to static electricity or electrical noise. Hibernation Mode The hibernation feature saves the contents of memory to the hard disk when the computer is turned off.

  • Page 83: Restarting The Computer

    Automatic Hibernation Mode The computer will enter Hibernation mode automatically when you press the power button or close the Display Screen. First, however, make the appropriate settings according to the steps below. 1. Open the Control Panel. 2. Open System and Maintenance and open Power Options. 3.

  • Page 84: System Recovery Options

    System Recovery Options About 1.5GB hidden partition is allocated on the hard drive for the System Recovery Options. The System Recovery Options feature will be unusable if this partition is deleted. System Recovery Options The System Recovery Options feature is installed on the hard disk when shipped from the factory.

  • Page 85: Restoring The Preinstalled Software From The Recovery Hdd

    5. Double Click the Recovery Disc Creator icon on the Windows Vista desktop, or select the application from Start menu. 6. After TOSHIBA Recovery Disc Creator starts, select the type of media and the title you wish to copy to the media then click the Create button.

  • Page 86: Restoring The Preinstalled Software From Recovery Media

    1. Load the Recovery Media in the optional optical media drive and turn off the computer's power. 2. Hold down the F12 key and turn on the power. When TOSHIBA Leading Innovation >>> appears, release the F12 key. 3. Use the upper or lower cursor key to select the CD/DVD in the display menu.

  • Page 87: Chapter 4 Operating Basics

    Chapter 4 Operating Basics This chapter gives information on basic operations including using the TouchPad, optical media drives, sound system, modem, the wireless LAN and LAN. It also provides tips on caring for your computer. Using the TouchPad To use the TouchPad, simply touch and move your finger tip across it in the direction you want the on-screen pointer to go.

  • Page 88: Using The Fingerprint Sensor

    Do not press on the TouchPad too hard or press a sharp object such as a ball point pen against the TouchPad. The TouchPad could be damaged. For some functions, you can tap the TouchPad instead of pressing a control button.

  • Page 89: How To Swipe The Finger

    How to swipe the finger Using the following steps when swiping fingers for fingerprint registration or authentication will help to minimize authentication failures: 1. Align the first joint of the finger to the center of the sensor. Lightly touch the sensor and swipe finger levelly towards you. 2.

  • Page 90: Points To Note About The Fingerprint Sensor

    Points to note about the fingerprint sensor Failure to follow these guidelines might result in (1) damage to the sensor or cause sensor failure, (2) finger recognition problems, or lower finger recognition success rate. ■ Do not scratch or poke the sensor with your nails or any hard or sharp objects.

  • Page 91: How To Delete The Fingerprint Data

    Toshiba does not guarantee that the fingerprint sensor will recognize the enrolled user or accurately screen out unauthorized users at all times. Toshiba is not liable for any failure or damage that might arise out of the use of this fingerprint recognition software or utility.

  • Page 92: Points To Note About The Fingerprint Utility

    Points to note about the fingerprint utility ■ If Windows Vista™’s file encryption function EFS (Encryption File System) is used to encrypt a file, the file cannot be further encrypted using the encryption function of this software. ■ You can back up the fingerprint data or the information registered to Password Bank.

  • Page 93: Windows Logon Via Fingerprint Authentication

    7. In case of finger injury or authentication failure, it is recommended that another fingerprint also be enrolled. The following message will be displayed: [We recommended enrolling at least two fingerprint images.] Click OK and repeat steps 3, 4, 5 and 6 with another finger.

  • Page 94: Fingerprint Single Sign-On Feature

    ■ It is necessary to register the User Password before using the fingerprint Pre-OS feature and its extended function, the fingerprint Single Sign-On feature. Please use TOSHIBA HW Setup to register the User Password. ■ If you fail fingerprint authentication more than five times, you must enter the User Password or Supervisor Password manually to start the computer.

  • Page 95: Usb Sleep And Charge Function

    TOSHIBA does not guarantee that the fingerprint utility will accurately screen out unauthorized users at all times. TOSHIBA is not liable for any failure or damage that might arise out of the use of the fingerprint software or utility.

  • Page 96: How To Enable/Disable Usb Sleep And Charge Function

    ■ The “USB Sleep and Charge function” only works for compatible ports. This function is disabled in the default setting. To enable it, you must change [Disabled] to [Enabled] in the HW setup. ■ When “USB Sleep and Charge function” is set to [Enabled] in HW Setup, USB bus power (DC5V) will be supplied to compatible ports even when the power of the computer is turned OFF.

  • Page 97: Using The Web Camera

    Using the Web Camera This section describes the bundled webcam utility, which can capture still and video images. The web camera will auto-run when Windows starts. Please unstick the protective plastic-film before using the Web Camera. * Provided with some models Using the software The web camera software is pre-configured to start when you turn on Windows Vista;...
  • Page 98 Capture Still Images Video Recording Audio Recording Function About Player Effects Properties 4-12 Capture Still Video Images Recording Effects Mute Click to see a preview of the captured image; you can also e-mail the image. Click to prepare for recording. Click again to start recording.

  • Page 99: Using The Microphone

    Settings Help Using the microphone Your computer has a built-in microphone that can be used to record monaural sounds into your applications. It can also be used to issue voice commands to applications that support such functions.(Built-in microphone is provided with some models) Since your computer has a built-in microphone and speaker, “feedback”...

  • Page 100: Loading Discs

    Operating Basics Loading discs To load a disc, follow the steps below and refer to the figures. 1. a. When the power is on, press the eject button to open the drawer slightly. Eject Button Pressing the eject button 4-14 User’s Manual...
  • Page 101 Operating Basics b. Pressing the eject button will not open the drawer when the disc drive's power is off. If the power is off, you can open the drawer by inserting a slender object (about 15 mm) such as a straightened paper clip into the eject hole just to the right of the eject button.
  • Page 102 3. Place the disc, label side up, in the drawer. When the drawer is fully opened, the edge of the computer will extend slightly over the disc tray. Therefore, you will need to turn the disc at an angle when you place it in the tray. After seating the disc, however, make sure it lies flat, as shown in the figure above.

  • Page 103: Removing Discs

    Removing discs To remove the disc, follow the steps below and refer to the figure. Do not press the eject button while the computer is accessing the disc drive. Wait for the optical media drive indicator to go out before you open the drawer.

  • Page 104: Writing Cd/Dvd/Hd Dvd With The Dvd Super Multi Drive Supporting Dvd±R Dl

    You can use the DVD Super Multi drive to write data to either CD-R/RW or DVD-R/-RW/+R/+RW/-RAM discs. The following applications for writing are preinstalled: TOSHIBA Disc Creator and TOSHIBA Direct Disc Writer. Ulead Movie factory for TOSHIBA. Important message (DVD Super Multi drive supporting DVD±R DL)

  • Page 105: Before Writing Or Rewriting

    Based on TOSHIBA's limited compatibility testing, we suggest the following manufacturers of CD-R/RW and DVD-R/+R/-RW/+RW/-RAM discs. However, in no event does TOSHIBA guarantee the operation, quality or performance of any disc. Disc quality can affect write or rewrite success rates.
  • Page 106 Write from the computer's hard disc drive to the CD/DVD/HD DVD. Do not try to write from shared devices such as a LAN server or any other network device. ■ Writing with software other than TOSHIBA Disc Creator is not recommended. 4-20 ®...

  • Page 107: When Writing Or Rewriting

    RW/-RAM or DVD+R/+RW disc. Do not use cut-and-paste. The original data will be lost if there is a write error. Disclaimer (DVD Super Multi drive supporting DVD±R DL) TOSHIBA does not bear responsibility for the following: ■ Damage to any CD-R/RW or DVD-R/-RW/+R/+RW/-RAM disc that may be caused by writing or rewriting with this product.

  • Page 108: Writing Cd/Dvd/Hd Dvds On Hd Dvd-Rw Drives

    CD-R/RW media cannot be accessed using the Create CD/DVD option in Media Center. ■ To write data to CD-R/RW media, use the TOSHIBA Disc Creator feature that is installed on your computer. When writing information to media using an optical drive, you should always ensure that you connect the AC adaptor to a live power socket.

  • Page 109: Legal Footnotes

    DVDRAM. HD DVD-R. HD DVD-R (Dual Layer) or HD DVD-RW media, however, it must be noted that disc quality can affect write or rewrite success rates. Please also be aware that in no event does TOSHIBA guarantee the operation, quality or performance of any disc.
  • Page 110 DVD+RW: MITSUBISHI KAGAKU MEDIA CO., LTD. DVD-RAM: DVD Specifications for DVD-RAM Disc for General DVD+R DL: MITSUBISHI KAGAKU MEDIA CO., LTD. DVD-R DL: MITSUBISHI KAGAKU MEDIA CO., LTD. HD DVD-R: MITSUBISHI KAGAKU MEDIA CO., LTD. HD DVD-R DL: MITSUBISHI KAGAKU MEDIA CO., LTD. HD DVD-RW: RITEK Co.
  • Page 111 ■ You may find that other computer DVD-ROM drives or other DVD players may not be able to read DVD-R, DVD-R (Dual Layer), DVD-RW, DVD+R, DVD+R (Double Layer), DVD+RW, HD DVD-R or HD DVDR (Dual Layer) discs. ■ Data written to a CD-R, DVD-R, DVD-R (Dual Layer), DVD+R, DVD+R (Double Layer), HD DVD-R or HD DVD-R (Dual Layer) discs cannot be deleted either in whole or in part.

  • Page 112: When Writing Or Rewriting

    ■ Writing with software other than TOSHIBA Disc Creator has not been confirmed, therefore operation with other software applications cannot be guaranteed. When writing or rewriting Please observe the following points while you write or rewrite data to CD-R, CD-RW, DVD-R, DVD-R (Dual Layer), DVD-RW, DVD+R, DVD+R (Double...

  • Page 113: Toshiba Disc Creator

    DVD-RW, DVD+R, DVD+R (Double Layer), DVD+RW, HD DVD-R, HD DVD-R (Dual Layer) or HD DVD-RW media. ■ Do not use the ‘Disc Backup’ function of TOSHIBA Disc Creator in order to copy DVD Video, DVD-ROM, HD DVD Video or HD DVD-ROM material that has copyright protection.

  • Page 114: When Using Ulead Dvd Moviefactory For Toshiba

    1. Insert a Labelflash disc in DVD drive. Set PRINTING SIDE surface for underside. 2. Click Ulead DVD MoiveFactory for TOSHIBA Laucher to launch DVD Moive Factory. 3. Click Print Dise Label Label Printing. Ulead Label@Once is started. 4. Click the General tab.

  • Page 115: How To Make A Dvd-Video

    How to make a DVD-Video Simplified steps for making a DVD-Video from video data captured from a DV-Camcorder: 1. Click Ulead DVD MovieFactory for TOSHIBA Launcher to launch DVD MovieFactory. 2. Insert a DVD-RW or DVD+RW disc in Burner. 3. Click Video Disc dialog box, choose DVD-Video/+VR to invoke Straight Capture to Disc Page.

  • Page 116: Important Information For Use

    Important information for use Note the following limitations when you write Video DVD: 1. Editing digital video ■ Log in with Administrator rights to use DVD MovieFactory. ■ Make sure that your computer is running on AC power when using DVD MovieFactory.

  • Page 117: Media Care

    3. About Straight to Disc ■ Not support to record on DVD-R/+R disc ■ Not support to record DVD+VR format by HDV ■ HDV support to burn DVD-Video only ■ DVD-VR format not support to add Menu 4. About recorded DVDs ■...

  • Page 118: Region Selection

    To select a region, follow the steps below. 1. Click start, point to All Programs, TOSHIBA, Networking, and click Modem Region Select. Do not use the Country/Region Select function in the Modem setup utility in the Control Panel if the function is available.

  • Page 119: Modem Selection

    Location list for region selection. A submenu appears displaying location information for telephony. Open dialog box, if the modem and Telephony Current Location region code do not match. A warning dialog box is displayed if current settings for region code and telephony location are incorrect.

  • Page 120: Disconnecting

    Do not pull on the cable or move the computer while the cable is connected. Disconnecting To disconnect the internal modem cable, follow the steps below. 1. Pinch the lever on the connector in the telephone jack and pull out the connector.

  • Page 121: Using The Fm Tuner

    Using the FM tuner The availability of this feature is depending on the model you purchased. 1. Plug the FM tuner antenna into the FM Antenna jack. Select Start Wireless communications The computer’s wireless communication function supports both Wireless LAN and Bluetooth devices. Only some models are equipped with both Wireless LAN and Bluetooth functions.

  • Page 122: Wireless Lan

    TOSHIBA strongly recommend the customer to enable the encryption function. ■ TOSHIBA is not liable for the eavesdropping of data due to the use of Wireless LAN and the damage thereof. 4-36 User’s Manual...

  • Page 123: Bluetooth Stack For Windows By Toshiba (Depends On The Model Purchased)

    Bluetooth Stack for Windows by TOSHIBA (depends on the model purchased) Please note that this software is specifically designed for the following operating systems: ■ Microsoft Detailed information regarding the use with these operating systems is listed below. Please refer also to the electronic information which is included with each software.

  • Page 124: Lan

    Indicator status LED off LED glows If you used the Task Bar to disable Wireless LAN, you will need to restart the computer to re-enable it. Alternatively, you can also follow this procedure: 1. In the Control Panel, click System and Maintenance. 2.

  • Page 125: Disconnecting Lan Cable

    3. Plug the other end of the cable into a LAN hub connector. Check with your LAN administrator before connecting to a hub. Disconnecting LAN cable To disconnect the LAN cable, follow the steps below. 1. Pinch the lever on the connector in the computer's LAN jack and pull out the connector.

  • Page 126: Moving The Computer

    Moving the computer The computer is designed for rugged durability. However, a few simple precautions taken when moving the computer will help ensure trouble-free operation. ■ Make sure all disk activity has ended before moving the computer. Check the HDD indicator on the computer. ■...

  • Page 127: Chapter 5 The Keyboard

    Chapter 5 The Keyboard The computer's keyboard layouts are compatible with a 101/102-key enhanced keyboard. By pressing some keys in combination, all the 101/ 102-key keyboard functions can be executed on the computer. The number of keys on your keyboard depends on which country/region’s keyboard layout your computer is configured with.

  • Page 128: F1 ... F12 Function Keys

    F1 ... F12 function keys The function keys (not to be confused with Fn) are the 12 keys at the top of your keyboard. These keys function differently from other keys. F1 through F12 are called function keys because they execute programmed functions when pressed.

  • Page 129: Hot Keys

    Press Fn + F11 to access the integrated keypad. When activated, the keys with gray markings on the bottom edge become numeric keypad keys. Refer to the how to operate these keys. The power on default for both settings is off. Press Fn + F12 to lock the cursor on a specific line.
  • Page 130 Number Lock: Enables or disables the Number Lock function. Scroll Lock: Enables or disables the Scroll Lock function. Zoom: Changes the display resolution. TOSHIBA Zooming Utility (reduce): Reduces the icon size on the desktop or the font size within one of the supported application windows. User’s Manual...

  • Page 131: Fn Sticky Key (Depends On The Model You Purchased)

    Adobe Reader and the icons on the desktop. Fn Sticky key (Depends on the model you purchased) You can use the TOSHIBA Accessibility Utility to make the Fn key sticky, that is, you can press it once, release it, and then press an "F number" key.

  • Page 132: Keypad Overlay

    Keypad overlay Your computer's keyboard does not have an independent numeric keypad, but its numeric keypad overlay functions like one. The keys in the centre of the keyboard with gray letters make up the numeric keypad overlay. The overlay provides the same functions as the numeric keypad on the 101/102-key enhanced keyboard described previously.

  • Page 133: Temporarily Using Normal Keyboard (Overlay On)

    Temporarily using normal keyboard (overlay on) While using the overlay, you can temporarily access the normal keyboard without turning off the overlay: 1. Hold Fn and press any other key. All keys will operate as if the overlay were off. 2.
  • Page 134 The Keyboard User’s Manual...

  • Page 135: Chapter 6 Power And Power-Up Modes

    Chapter 6 Power and Power-Up Modes The computer's power resources include the AC adaptor and internal batteries. This chapter gives details on making the most effective use of these resources including charging and changing batteries, tips for saving battery power, and power up modes. Power conditions The computer's operating capability and battery charge status are affected by the power conditions: whether an AC adaptor is connected, whether a...

  • Page 136: Power Indicators

    Table Power conditions Universal Battery charge is above low battery trigger point adaptor Battery charge is connected below low battery trigger point Battery charge is exhausted No Battery installed Power indicators As shown in the above table, the Battery. Power indicators on the system indicator alert you to the computer’s operating capability and battery charge status.

  • Page 137: Power Indicator

    Dispose of the battery as required by local ordinances or regulations. Use only batteries recommended by TOSHIBA as replacements. ■ Do not remove the battery pack while the computer is in Sleep Mode.

  • Page 138: Real Time Clock Battery

    The computer's RTC battery is a lithium ion battery and should be replaced only by your dealer or by a TOSHIBA service representative. The battery can explode if not properly replaced, used, handled or disposed of.
  • Page 139 The charge in the RTC battery is getting low or has been exhausted. You will need to set the date and time within the BIOS setup using the following steps: 1. Press F2 key - the BIOS setup screen will be displayed. 2.

  • Page 140: Care And Use Of The Battery Pack

    Care and use of the battery pack The battery pack is a vital component of portable computing. Taking proper care of it will help ensure longer operating time on battery power as well as a longer life for your battery pack. Follow the instructions in this section carefully to ensure safe operation and maximum performance.
  • Page 141 Never use the computer again until it has been checked by a TOSHIBA service provider. It might generate smoke or fire, or the battery pack might rupture. 3. Make sure the battery is securely installed in the computer before attempting to charge the battery pack.

  • Page 142: Charging The Batteries

    6. Be sure to monitor the remaining battery power. If the battery pack and real time clock battery discharge completely, Sleep Mode will not function and data in memory will be lost. Also, the computer might register an incorrect time and date. In this case, connect the AC adaptor to recharge the batteries.
  • Page 143 Time The following table shows the approximate time required to fully charge a discharged battery. Battery type Battery pack (3cell, 6cell, 9cell) RTC Battery The charging time when the computer is on is affected by ambient temperature, the temperature of the computer and how you use the computer.

  • Page 144: Monitoring Battery Capacity

    Monitoring battery capacity Remaining battery power can be monitored using the following methods. ■ Clicking the battery icon on the task bar ■ Via the Windows Mobility Center window ■ Wait at least 16 seconds after turning on the computer before trying to monitor the remaining operating time.

  • Page 145: Retaining Data With Power Off

    Retaining data with power off When you turn off your computer with fully charged batteries, the batteries retain data for the following approximate time periods. Battery pack (3cell, 6cell, 9cell) RTC battery Extending battery life To maximize the life of your battery pack: ■...

  • Page 146: Replacing The Battery Pack

    Replacing the battery pack When the battery pack reaches the end of its operating life you will need to install a new one. The life of the battery pack is generally about 500 recharges. If the Battery indicator flashes orange shortly after fully recharging the battery, the battery pack needs to be replaced.

  • Page 147: Installing The Battery Pack

    Dispose of the battery as required by local ordinances or regulations. Use only batteries recommended by TOSHIBA as replacements. ■ Do not touch the latch while holding the computer. Or you may get injured by the dropped battery by unintentional release of the latch.

  • Page 148: Power-Up Modes

    or if available Swipe your fingerprint on the sensor if you have already registered the fingerprint with the Fingerprint utility and enabled Fingerprint Power on Security. If you would not like to swipe your finger or cannot authenticate the fingerprint for some reasons, push the BkSp key to skip the fingerprint authentication screen.

  • Page 149: Chapter 7 Hw Setup

    Chapter 7 HW Setup This chapter explains how to use TOSHIBA HW Setup program to configure your computer. TOSHIBA HW Setup lets you configure settings for General, Password, Display, Boot Priority, Keyboard, LAN, and USB. Accessing HW Setup To run HW Setup, click...

  • Page 150: User Password

    Password This tab allows you to set or reset the user password for power on. User Password Lets you register a new password or un-register an existing password. Not Registered Registered Owner String This blank field is used to display a message when the password field is displayed on startup.
  • Page 151 Keyboard Wake-up on Keyboard When this feature is enabled and the computer is in Sleep Mode, you can turn on the computer by pressing any key. It is effective only for the internal keyboard and only when the computer is in Sleep Mode. Enabled Disabled USB Keyboard/Mouse/FDD Legacy Emulation...
  • Page 152 HW Setup User’s Manual...

  • Page 153: Chapter 8 Optional Devices

    Chapter 8 Optional Devices Optional devices can expand the computer's capabilities and its versatility. This chapter describes connection or installation of the following devices, which are available from your TOSHIBA dealer: Cards/memory ■ ExpressCard ■ SD (Secure Digital) / SDHC (Secure Digital High Capacity) / MMC (Multi...

  • Page 154: Expresscard Slot

    ExpressCard Slot The computer is equipped with an ExpressCard slot that can accommodate one ExpressCard. Inserting an ExpressCard One ExpressCard connector is located on the left side of the computer. The computer's hot-install feature lets you install ExpressCard while the computer's power is on.

  • Page 155: Removing An Expresscard

    Removing an ExpressCard ■ Before removing an ExpressCard, make sure that any applications or system services do not use the card. ■ Be sure to disable the ExpressCard prior to removing it. Otherwise, the system may be fatally damaged. To remove the ExpressCard, follow the steps below. 1.

  • Page 156: Sd/Sdhc/Mmc/Memory Stick / Memory Stick Pro/Xd Memory Cards

    SD/SDHC/MMC/MEMORY STICK / MEMORY STICK PRO/xD Memory cards The computer is equipped with a multiple digital media card slot that can accommodate SD/SDHC/MMC/MEMORY STICK/ MEMORY STICK PRO/ xD memory cards. These memory cards let you easily transfer data from devices, such as digital cameras and Personal Digital Assistants, which use flash-memory.

  • Page 157: Installing A Memory Card

    Installing a memory card To install a memory card: 1. Insert the memory card. 2. Press gently to ensure a firm connection. Be sure the memory card is oriented properly before you insert it. ® If Windows ■ The multiple digital media card slot only accepts one type of card at a time.

  • Page 158: Memory Card Care

    ■ Make sure the memory card indicator is out before you remove the card or turn off the computer's power. If you remove the card or turn off the power while the computer is accessing the card you may lose data or damage the card.

  • Page 159: Memory Expansion

    RAM. This section describes how to install and remove a memory module. ■ Use only memory modules approved by TOSHIBA. ■ Do not try to install or remove a memory module under the following conditions. You can damage the computer and the module. Also, data will be lost.
  • Page 160 6. Lift one side of the insulator sheet and fit the module's connectors into the computer's connectors at about a 45 degree angle. Press the module carefully to ensure a firm connection. Do not touch the connectors on the memory module or on the computer. Debris on the connectors may cause memory access problems.

  • Page 161: Removing A Memory Module

    8. Seat the cover and secure it with the screws. 9. Replace the battery pack as described in Chapter 6, Modes. 10. Turn the power on and make sure the added memory is recognized. Open System in the Control Panel and click the General tab. Points to note about memory module error If you install a memory module that is not compatible with the computer, the Power indicator will flash (on for 0.5 seconds, off for 0.5 seconds) in the...

  • Page 162: Additional Battery Pack

    6. Seat the cover and secure it with screws and replace the battery pack. Additional battery pack You can increase the portability of the computer with additional battery packs. If you’re away from an AC power source and your battery runs low, you can replace it with a freshly charged battery.

  • Page 163: External Monitor

    External monitor An external analog monitor can be connected to the external monitor port on the computer. The computer supports several video modes. Refer to Appendix B, steps below. 1. Turn the computer off. 2. Connect the monitor to the external monitor port. 3.

  • Page 164: Setting For Display Video On Hdmi

    2. Plug the other end of the HDMI cable into the HDMI out port on your computer. Setting for display video on HDMI To view video on the HDMI device, be sure to configure the following settings otherwise you may find that nothing is displayed. ■...

  • Page 165: Precautions

    There is a possibility that the original data will be damaged. There is a particular risk that some frames will be deleted in the case of digital video transfer. TOSHIBA assumes no liability for such loss of data. 2. Do not transfer data in areas where static electricity is easily generated or in areas subjected to electronic noise.

  • Page 166: Disconnecting

    Disconnecting 1. Open the Safety Remove Hardware icon on the Task Bar. 2. Point to i.LINK (IEEE1394) device and click. 3. Disconnect the cable from the computer then from the i.LINK device. Refer also to the documentation that came with your i.LINK device. Security lock Security locks enable you to anchor your computer to a desk or other heavy object to help prevent unauthorized removal of the computer.

  • Page 167: Troubleshooting

    Chapter 9 Troubleshooting TOSHIBA designed the computer for durability. However, should problems occur, following the procedures in this chapter can help to determine the cause. All readers should become familiar with this chapter. Knowing what might go wrong can help prevent problems from occurring.

  • Page 168: Preliminary Checklist

    Preliminary checklist Consider the simplest solution first. The items in this checklist are easy to fix and yet can cause what appears to be a serious problem. ■ Make sure you turn on all peripheral devices before you turn on the computer.

  • Page 169: Hardware And System Checklist

    Software Hardware Hardware and system checklist This section discusses problems caused by your computer's hardware or attached peripherals. Basic problems may occur in the following areas: ■ System start-up ■ Self test ■ Power ■ Real Time Clock ■ Keyboard ■...

  • Page 170: Self Test

    This message remains on the screen for a few seconds. If the self test is successful, the computer tries to load the operating system, depending on how the Boot Priority is set in the TOSHIBA HW Setup program. If any of the following conditions are present, the self test failed: ■...

  • Page 171: Ac Power

    AC power If you have trouble turning on the computer with the AC adaptor connected, check the Battery indicator. Refer to Chapter 6, Modes for more information. Problem AC adaptor doesn’t power the computer Battery If you suspect a problem with the battery, check the Battery indicator. For information on indicator and battery operation refer to Chapter 6, and Power-Up Problem...

  • Page 172: Disposing Of Pc And Pc Batteries

    Problem Battery doesn’t power the computer as long as expected Disposing of PC and PC batteries ■ Discard this PC in accordance with applicable laws and regulations. For further information, contact your local government. ■ This PC contains rechargeable batteries. After repeated use, the batteries will finally lose their ability to hold a charge and you will need to replace them.

  • Page 173: Real Time Clock

    ■ Reformatting the media ■ Reinstalling an operating system from the recovery CD-ROM The procedures above delete only the initial part of the data used for file management. This makes the file invisible to the operating system, but the data can still be read by specialized utilities. If you dispose of the PC, please delete all the data on its hard disk drive.

  • Page 174: Lcd Panel

    LCD panel Apparent LCD problems may be related to the computer's setup. Problem No display Problems above remain unresolved or other problems occur Hard disk drive Problem Computer does not boot from hard disk drive Slow performance Procedure Press hot keys Fn + F5 to change the display priority, to make sure it is not set for an external monitor.

  • Page 175: Recovery Discs

    Media" section in this manual. You will be directed to select "Restore Original Factory Image" from the drop-down menu. If you have not created "Recovery Media", please contact TOSHIBA support for assistance. Operating Procedure Make sure the drive's drawer is securely closed.
  • Page 176 The Grand Tour. If you have trouble writing, make sure you are observing the following precautions: Use only media recommended by TOSHIBA Do not use the mouse or keyboard during writing. Use only the software supplied with the computer for recording.

  • Page 177: Hd Dvd-Rom Drive

    HD DVD-ROM drive For more information, refer to Chapter 4, Problem You cannot access a CD/DVD/HD DVD in the drive User’s Manual Operating Procedure Make sure the drive’s drawer is securely closed. Press gently until it clicks into place. Open the drawer and make sure the CD/DVD/HD DVD is properly seated.
  • Page 178 Grand Tour. If you have trouble writing, make sure you are observing the following precautions: Use only media recommended by TOSHIBA Do not use the mouse or keyboard during writing. Use only the software supplied with the computer for recording.

  • Page 179: Hd Dvd-Rw Drive

    HD DVD-RW drive For more information, refer to Chapter 4, Problem You cannot access a CD/DVD/HD DVD in the drive User’s Manual Operating Procedure Make sure the drive’s drawer is securely closed. Press gently until it clicks into place. Open the drawer and make sure the CD/DVD/HD DVD is properly seated.
  • Page 180 The Grand If you have trouble writing, make sure you are observing the following precautions: Use only media recommended by TOSHIBA Do not use the mouse or keyboard during writing. Use only the software supplied with the computer for recording.

  • Page 181: Pointing Device

    Pointing device If you are using a USB mouse, also refer to the USB section in this chapter and to your mouse documentation. TouchPad Problem On-screen pointer does not respond to Pad operation Double-tapping does not work The mouse pointer moves too fast or too slow The response of the...

  • Page 182: Usb

    USB mouse Problem On-screen pointer does not respond to mouse operation Double-clicking does not work The mouse pointer moves too fast or too slow The mouse pointer moves erratically Also refer to your USB device’s documentation. Problem USB device does not work 9-16 Procedure...
  • Page 183 USB Sleep and Charge function Problem I cannot use the “USB Sleep and Charge function”. The battery depletes quickly even when I turned OFF the power of the computer. User’s Manual Procedure The setting of “USB Sleep and Charge function” may be [Disabled].

  • Page 184: Memory Expansion

    Problem External devices connected to the compatible ports do not work when connected to a compatible port. The “USB WakeUp function” does not work. Memory expansion Refer also to Chapter 8, memory modules. Problem The computer hangs up Make sure the memory module installed in the Sound system Refer also to documentation for your audio devices.

  • Page 185: Monitor

    Problem No sound is heard Monitor Refer also to Chapter 8, documentation. Problem Monitor does not turn No display Display error occurs Modem Problem Communication software can’t initialize modem You can hear a dial tone but can’t make a call You place a call, but a connection can’t be made...

  • Page 186: Lan

    Problem Communication is cut off unexpectedly A CONNECT display is quickly replaced by NO CARRIER Character display becomes garbled during a communication You cannot receive an incoming call Problem Cannot access LAN Wireless LAN If the following procedures do not restore LAN access, consult your LAN administrator.

  • Page 187: Fingerprint Sensor

    If problems persist, contact your dealer. Please use TOSHIBA HW Setup to register the User Password if it was not registered. Make sure you have enroll finger in windows account.

  • Page 188: Toshiba Support

    They are your best sources for current information and support. Where to write If you are still unable to solve the problem and suspect that it is hardware related, write to TOSHIBA at the nearest location listed on the below. Outside of Europe Australia TOSHIBA Australia Pty.
  • Page 189 Outside of Europe Singapore TOSHIBA Singapore Pte. Ltd. 438B Alexandra Road #06-01 Alexandra Technopark Singapore 119968 United States of America TOSHIBA America Information Systems, Inc. 9740 Irvine Boulevard Irvine, California 92618 India TOSHIBA India Pvt Ltd. PC Division 6th Floor, DR Gopal Das Bhawan...
  • Page 190 Troubleshooting 9-24 User’s Manual...

  • Page 191: Specifications

    Appendix A Specifications This appendix summarizes the computer's technical specifications. Environmental Requirements Ambient temperature 5°C to 35°C Relative humidity Altitude (from sea level) Power Requirements AC adaptor Computer Built-in Modem Network control unit (NCU) Type of NCU Type of line Type of dialling Control command Monitor function...
  • Page 192 Communication specifications Communication System Communication protocol Communication Speed Data: Full duplex Fax: Half duplex Data ITU-T-Rec V.21/V.22/V.22bis/V.32/ (Former CCITT) V.32bis/V.34/V.90/V.92 Bell 103/212A Fax: ITU-T-Rec V.17/V.29/V.27ter/V.21 ch2 (Former CCITT) Data transmission and reception 300/1200/2400/4800/7200/9600/12000/14400/ 16800/19200/21600/24000/26400/28800/31200/ 33600 bps Data reception only with V.90 28000/29333/30666/32000/33333/34666/36000/ 37333/38666/40000/41333/42666/44000/45333/ 46666/48000/49333/50666/52000/53333/54666/...
  • Page 193 Transmitting level Receiving level Input/output impedance Error correcting Data compression Power supply User’s Manual -10 dBm -10 to -40 dBm 600 ohms ±30% MNP class 4 and ITU-T V.42 MNP class 5 and ITU-T V.42bis +3.3V (supplied by computer)
  • Page 194 Specifications User’s Manual...

  • Page 195: Appendix B Display Controller And Modes

    Appendix B Display Controller and Modes Display controller The display controller interprets software commands into hardware commands that turn particular pels on or off. The controller is an advanced Video Graphics Array (VGA) that provides Super VGA (SVGA) and Extended Graphics Array (XGA) support for the internal LCD and external monitors.

  • Page 196: Video Modes

    Video modes The computer supports video modes defined in the table below. If your application offers a selection of mode numbers that do not match the numbers on the table, select a mode based on, resolution, number of colors and refresh rates. CRT Display Resolution 800x600...

  • Page 197: Appendix C Wireless Lan

    Appendix C Wireless LAN Card Specifications Form Factor Compatibility Network Operating System Media Access Protocol Data Rate The Wireless LAN feature is not available on all models. User’s Manual Mini PCI TypeIII ■ IEEE 802.11 Standard for Wireless LANs ■ Wi-Fi (Wireless Fidelity) certified by the Wi-Fi Alliance.

  • Page 198: Radio Characteristics

    Radio Characteristics Radio Characteristics of Wireless LAN Cards may vary according to: ■ Country/region where the product was purchased ■ Type of product Wireless communication is often subject to local radio regulations. Although Wireless LAN wireless networking products have been designed for operation in the license-free 2.4GHz and 5GHz band, local radio regulations may impose a number of limitations to the use of wireless communication equipment.
  • Page 199 Subject to the radio regulations that apply in the countries/regions, your Wireless LAN card may support a different set of 2.4 GHz channels. Consult your Authorized Wireless LAN or TOSHIBA Sales office for information about the radio regulations that apply in the countries/regions.
  • Page 200 Wireless LAN User’s Manual...

  • Page 201: Ac Power Cord And Connectors

    Appendix D AC Power Cord and Connectors The power cord’s AC input plug must be compatible with the various international AC power outlets and the cord must meet the standards for the country/region in which it is used. All cords must meet the following specifications: Length: Wire size:...
  • Page 202 In Europe, power cords must be VDE type, H05VVH2-F and two conductor. For the United States and Canada, plug configuration must be a 2-15P (250 V) or 1-15P (125 V) as designated in the U.S. National Electrical code handbook and the Canadian Electrical Code Part II. The following illustrations show the plug shapes for the U.S.A.
  • Page 203 Appendix E Legal Footnotes This chapter states the Legal Footnotes information applicable to TOSHIBA computers. In the text in this manual, *XX is used to show which Legal Footnotes description is related to TOSHIBA computers. Description(s) related to this computer are marked with a blue *XX in this manual.
  • Page 204 86°F) or >25°C (77°F) at high altitude (all temperature references are approximate and may vary depending on the specific computer model - please refer to your computer documentation or visit the TOSHIBA website at www.pcsupport.toshiba.com for details). CPU performance may also vary from specifications due to design configuration.

  • Page 205: Battery Life

    Published battery life numbers are achieved on select models and configurations tested by TOSHIBA at the time of publication. Recharge time varies depending on usage. Battery may not charge while computer is consuming full power.

  • Page 206: Copy Protection

    Wireless LAN The transmission speed over the wireless LAN and the distance over which wireless LAN can reach may vary depending on surrounding electromagnetic environment, obstacles, access point design and configuration, and client design and software/hardware configurations. [54Mbps is the theoretical maximum speed under the IEEE802.11 (a/b/g) standard.] The actual transmission speed will be lower than the theoretical maximum speed.
  • Page 207 Glossary The terms in this glossary cover topics related to this manual. Alternate naming is included for reference. Abbreviations AACS: advanced access content system AC: Alternating current ACPI: Advanced Configuration and Power Interface AMT: Intel Active Management Technology ASCII: American Standard Code for Information Interchange BIOS: basic input/output system bps: bits per second CD: compact disc...
  • Page 208 Glossary HDMI: high definition multimedia interface HDMI-CEC: high definition multimedia interface consumer electronics control IDE: integrated drive electronics IEEE: Institute of Electrical and Electronics Engineers IMSM: Intel Matrix Storage Manager I/O: input/output IRQ: interrupt request KB: kilobyte LAN: local area network LCD: liquid crystal display LED: light emitting diode MB: megabyte...
  • Page 209 adaptor: A device that provides a compatible connection between two units. For example, the computer’s internal display adapter receives information from the software and translates it into images on the screen. An adapter can take a number of forms, from a microprocessor to a simple connector: An intelligent adapter (one that is capable of doing some processing) may also be called a controller.
  • Page 210 buffer: The portion of the computer’s memory where data is temporarily stored. Buffers often compensate for differences in the rate of flow from one device to another. bus: An interface for transmission of signals, data or electric power. byte: The representation of a single character. A sequence of eight bits treated as a single unit;...
  • Page 211 compatibility: 1) The ability of one computer to accept and process data in the same manner as another computer without modifying the data or the media upon which it is being transferred. 2) the ability of one device to connect to or communicate with another system or component.
  • Page 212 disk drive: The device that randomly accesses information on a disk and copies it to the computer’s memory. It also writes data from memory to the disk. To accomplish these tasks, the unit physically rotates the disk at high speed past a read-write head. disk storage: Storing data on magnetic disk.
  • Page 213 escape guard time: A time before and after an escape code is sent to the modem which distinguishes between escapes that are part of the transmitted data, and escapes that are intended as a command to the modem. execute: To interpret and execute an instruction. fast infrared: An industry standard that enables cableless infrared serial data transfer at speeds of up to 4 Mbps.
  • Page 214 FN, can be used to set system parameters, such as speaker volume. HW Setup: A TOSHIBA utility that lets you set the parameters for various hardware components. icon: A small graphic image displayed on the screen or in the indicator panel.
  • Page 215 L2 cache: Memory cache installed on the motherboard to help improve processing speed. It is slower than L1 cache and faster than main memory. See also cache memory, L1 cache. LAN: A group of computers or other devices dispersed over a relatively limited area and connected by a communications link that enables any device to interact with any other on the network.
  • Page 216 non-system disk: A disk for storing programs and data that cannot be used to start the computer. Compare system disk. nonvolatile memory: Memory that is capable of permanently storing information. Turning the computer’s power off does not alter data stored in nonvolatile memory. numeric keypad overlay: A feature that allows you to use certain keys on the keyboard to perform numeric entry, or to control cursor and page movement.
  • Page 217 The electrical connection through which the computer sends and receives data to and from devices or other computers. Power Saver: A TOSHIBA utility that lets you set the parameters for various power-saving functions. program: A set of instructions a computer can execute that enables it to achieve a desired result.
  • Page 218 TFT display: A liquid crystal display (LCD) made from an array of liquid crystal cells using active-matrix technology with thin film transistor (TFT) to drive each cell. Touch Pad: A pointing device integrated into the TOSHIBA computer palm rest. USB: Universal Serial Bus. This serial interface lets you communicate with several devices connected in a chain to a single port on the computer.
  • Page 219 ® Wi-Fi : A registered trademark term of the Wi-Fi Alliance that stands for Wireless Fidelity, and is another term for the communication protocol to permit an Ethernet connection using wireless communication components. window: A portion of the screen that can display its own application, document or dialog box.
  • Page 220 Glossary Glossary-14 User’s Manual...
  • Page 221 Index AC adaptor, 1-4 additional, 1-17 connecting, 3-3 ASCII characters, 5-7 Battery charging, 6-8 extending battery life, 6-11 indicator, 6-1 location, 2-6 Monitoring capacity, 6-10 real time clock, 1-4, 6-4 safety precautions, 6-6 save mode, 1-12 types, 6-3 Battery pack, 1-4 additional, 8-10 replacing, 6-12 Cleaning the computer, 4-38...
  • Page 222 Memory expansion, 9-19 Modem, 9-20 Monitor, 9-20 overheating power down, PC card, 9-22 Pointing device, 9-15 Power, 9-4 Real Time Clock, 9-7 Self test, 9-4 Sound system, 9-19 Support from TOSHIBA, 9-23 System start-up, 9-3 USB, 9-17 Wireless LAN, 9-21 User’s Manual...
  • Page 223 ScrLock, 5-3 Sound System, 1-9, 4-30 headphone jack, 1-9 microphone jack, 1-9 mute hot keys, 5-3 TOSHIBA ConfigFree, 1-16 TOSHIBA Disc Creator, 1-15 Touch Pad, 1-8 location, 2-7 using, 4-1 USB, 1-8 Video modes, B-2 Video RAM, 1-3...
  • Page 224 Index Index-4 User’s Manual...

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