Softkey Assignment; Nn10300-021 02.03 Standard 7 March; Carrier Voip; Nortel Ip Phone 1110 User Guide (Cicm - Nortel 1110 User Manual

88 Call Services
Logically, some features are available only when the terminal is active,
such as Mute. Other features, like Call Forwarding, are available only
when the terminal is idle. You cannot change the profile that is associated
with a feature.
To realize the greatest benefit from softkey assignments, you can assign
two features to a single softkey. However, you can only assign two
features to the same key as long as one has a Hide when idle profile and
the other is Hide when active. You cannot assign two features to the same
key if one feature has a Never hide profile.
Possible combinations of features assigned to softkeys are:
•
•
•
•

Softkey assignment

The Centrex features assigned to you by the administrator, are always
available through the Call Services menu. You do not have to assign a
feature to a softkey to be able to use the feature.
The first time you log onto the IP Phone, the available Centrex features are
automatically assigned to the softkeys. The default softkey assignment is
set by the administrator. The method for this provisioning is based on the
numerical order of the feature keys on the core.
For example, if you transfer from an IP Phone 2004 to an IP Phone 1110
for the first time, the Call Service features that were provisioned on feature
keys 2, 3, and 4 on the 2004, are assigned to softkeys 2, 3, and 4 based
on the feature profile of each feature.
Key 1 on the CS2000 is reserved for the primary directory number (DN), or
the associated Directory Number feature.
After you log on the first time and the default key assignments are made,
you can change the assignments to suit your own needs. Changing
the feature to softkey association does not create new functionality, but
instead changes the key on which the feature is available.
The table, Example 1: Default softkey assignment, is an example of
Centrex features and default softkey assignments.
Copyright © 2007, 2008 Nortel Networks
.
Three Idle features and three Active features
One Never Hide feature, two Idle features, and two Active features
Two Never Hide features, one Idle feature, and one Active features
Three Never Hide features

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Nortel IP Phone 1110 User Guide (CICM)

NN10300-021 02.03 Standard
7 March 2008