Symbol PDT 8000 Product Reference Manual page 311

Table 13-1. Troubleshooting Your Terminal (continued)
Problem
Terminal doesn't recognize
my handwriting.
Tapping the screen buttons
or icons does not activate
the corresponding feature.
A message appears stating
that your terminal memory
is full.
Beamed data does not
transmit.
Cause
Character strokes
written incorrectly with
the stylus.
Character strokes
written on the wrong part
of the LCD screen.
Lowercase and
uppercase letters, and
numbers written on the
wrong parts of the LCD
screen.
LCD screen not aligned
correctly.
The system is hung.
Too many files stored on
the terminal.
Too many applications
installed on the terminal.
Terminals too close
together or too far apart.
Insufficient room
lighting.
Maintenance and Troubleshooting
Solution
If you're using the Block Recognizer input
method, characters must be written a
certain way. See Appendix A, Block
Recognizer Characters
about how to write character strokes.
If you're using the Block Recognizer or
Letter Recognizer input method, make the
character strokes in the lower character
entry area on the screen — not on the
display part of the screen.
Ensure you are writing letters and numbers
in the appropriate section of the writing
area.
Align the screen. Tap Start - Settings -
System tab - Screen icon, or hold down the
Shift key and press the 2 key.
Soft reset the system. To perform a soft
reset, see Resetting Your Terminal
2-34.
Delete unused memos and records. You
can save these records on your computer.
If you have installed additional applications
on your terminal, remove them to recover
memory. Tap Start - Settings - System tab -
Remove Programs icon and select the
unused program. Tap Remove.
Confirm that the terminals are at least 5
inches and at most 39 inches apart. Also
ensure that there is a clear path between the
two devices.
Adjust the room lighting or move to a
different location.
for information
on page
13-7