Pc/Deskset Interaction - AT&T SB67020 User Manual

Synapse SB67020 Deskset User's Guide

PC/Deskset Interaction

Internet connection or access to the local network on your computer does not work after installing
the Deskset.
Probable Cause
The Ethernet cords are not
installed correctly.
Your PC is slower after connecting it to the LAN through the Deskset.
Probable Cause
A computer connected
through the Deskset will be
limited to 100 Mbits/s.
Your PC, which is connected to the LAN through the Deskset, briefly loses its network connection.
Probable Cause
For PCs connected to the
LAN through Desksets,
disruption to the Deskset
operation affects the PC. For
example, when the Deskset
restarts (possibly due to a
software upgrade) the
connection to the LAN is
temporarily lost.
Troubleshooting
Corrective Action
Check that the Ethernet cord from the computer

is plugged into the Deskset port labeled
second Ethernet cord should be plugged into the
Ethernet port on the Deskset marked
the other end plugged into your LAN.
Corrective Action
Use separate Ethernet connections for the

Deskset and the computer so that the computer
can take advantage of the network's greater
bandwidth.
Corrective Action
If the PC is connected to the LAN through the

Deskset, your system administrator should avoid
updating software or restoring Deskset settings
when you are using the workstation.
If the PC is connected to the Deskset, and if the

PC is connected to an Uninterruptible Power
Supply (UPS), plug the Deskset into a UPS.
Use separate Ethernet connections for the

Deskset and the computer.
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