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AT&T Syn248 SB35031 Quick Start Manual

AT&T Syn248 SB35031 Quick Start Manual

Deskset
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Quick Start Guide
AT&T SB35031 Deskset

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Summary of Contents for AT&T Syn248 SB35031

  • Page 1 ® Quick Start Guide AT&T SB35031 Deskset...
  • Page 2 Deskset Overview This page identifies and describes the main display and key groups for the Syn248® SB35031 Deskset. For additional information, see the User’s Guide, available from www.telephones.att.com/smb New Message Indicator Lights when you have new messages. Line Keys Liquid Crystal Display (LCD) Access active calls and held Displays information for using calls, and start new calls.
  • Page 3 Hard Keys Navigation Moves the cursor up/down/ left/right on the display. Shows additional menu items Dial Pad Select and soft key labels. Selects a highlighted Cancel screen item. Cancels the most recent operation and returns to Menu previous function. Accesses the Headset Deskset menu.
  • Page 4: Status Display

    Idle Screen The Idle screen appears when the Deskset has power and no activity. Status Display DND ON – Do Not Disturb is on Time and Date < 5 Min – Voicemail nearly full VMFull – Voicemail full Extension Number/Name ANS ON –...
  • Page 5 Line Keys & Indicators Line keys, their LEDs, and the icons on the display next to them reflect call status. For active, ringing and held calls, the screen shows a name and number next to a key during call activity. As you use the Line keys to select different calls, the appropriate soft keys appear.
  • Page 6: Status Description

    Call Status Icons The Deskset displays icons that show call status and complement the LED status indications. Icon Status Description Icon Status Description Available Indicates an available line. Your Ringing Indicates an incoming call. system administrator can replace these icons with line names. Intercom Indicates an available Intercom Silenced...
  • Page 7 Soft Keys Four context-sensitive keys provide functions indicated by labels on the screen. Soft keys such as indicate that there are more than four soft key functions available. The numbers indicate the current page and total pages. For example, indicates that you are on page one of two.
  • Page 8 Making a Call You can make a call from the Deskset using predialing, live dialing or from a list. To predial, use the dial pad to enter a phone number and then go off hook. To live dial, go off hook, then dial a number. To make a call when viewing a list of numbers such as the Directory, Call Log, Redial or Messages lists, highlight the number and then press Call...
  • Page 9 Answering a Call To answer a call: Lift the corded handset, press the soft key, (SPEAKER), (HEADSET), or the flashing Line or Intercom key. The active call screen appears. www.telephones.att.com/smb See the User’s Guide at for additional information on this feature. To ignore a call: Press .
  • Page 10 Transferring a Call To transfer a call: 1. From the active call screen, press . The active call is put on hold. 2. Dial a number or access an entry from the Directory, Call Log, Extension list, or Messages list and press  .
  • Page 11 Creating a Conference Call The Deskset can conference two calls to create a three-party conference call. Only one conference can exist at a time at a Deskset. To create a conference call: 1. Establish the first call, Call A. You may establish Call A through direct dialing, from the Extension list, Call Log, Redial list, Directory, Quick Dial or by taking a held call off hold.
  • Page 12 Paging You can page all extensions, or, if the System Administrator has created them, you can page groups of other extensions (Paging Zones). To page extensions: 1. Press . The Paging Zones screen appears. The screen shows the page options available at your Deskset: an All Extensions option, and any Paging Zones that the System Administrator has created.
  • Page 13 Accessing Voicemail To display the New Message list, from the Idle screen, press SELECT. To Messages view the entire message list, press (MESSAGES). You will be prompted Graham Bell 10:17a 305-555-0134 Feb 23 to enter your password, if you have created one. Private 8:05 a The table shows the soft key labels that appear when you view the...
  • Page 14 Accessing the Call Log The Call Log provides available name and number information for the last 50 calls received. To view the Call Log, press (CALL LOG). If the caller left a message, indicated by tape icon, you may play the message 305-555-0134 from the Call Log list or from Call Log details.
  • Page 15 Directory The Directory consists of other Deskset extension numbers, your own Personal entries, and System entries that only the system administrator can add and edit. You can add up to 50 Personal entries to your Deskset Directory. Within the Directory, you can press a dial-pad key to see the first name that starts with the first letter on that key.
  • Page 16 Using the Directory To create a new Directory entry: 1. To display the Directory list, press (DIRECTORY). 2. Press . The Personal Entry screen appears. 3. Fill in the First Name, Last Name and Phone # using the dial-pad keys. 4.
  • Page 17: Deskset Menu

    Deskset Menu You can use the Deskset menus to set up many Deskset features. Access the main menu by pressing (MENU), and then select options by scrolling down to an option and pressing SELECT, or by pressing the dial-pad key with that option number.
  • Page 18 Dial Pad Entry Dial pad data entry allows you to use the dial pad to enter alphabetical characters into a text field. Press a dial pad key repeatedly to display first the upper case letters for that key, then the digit, and then the lower case letters for that key in sequence. Pressing the key further will repeat the sequence.
  • Page 19 NOTE: For customer service or product information, visit our website at www.telephones.att.com/smb 1 (888) 386-2006 or call 1 (888) 469-2005 In Canada, call © 2013 Advanced American Telephones. All Rights Reserved. AT&T and the AT&T logo are trademarks of AT&T Intellectual Property licensed to Advanced American Telephones, San Antonio, TX 78219.