Using Genband's Multiple Appearance Directory Number - Single Call Appearance; Placing A Call; Answering Calls - Polycom VVX 101 User Manual

Polycom VVX Business Media Phones User Guide
This feature is not supported on VVX 101, 201, and 1500 phones. Check with your system administrator to
find out if this feature is available on your phone.
You can barge in on a call using one of the following modes:
● Normal (audio and video calls): Initiates a conference call with you and the contacts currently in the
call.
● Whisper (audio-only): Enables you to barge in on audio calls only to talk to a contact in the call
without the far-end hearing your audio. This mode is not available for video calls.
● Listen (audio-only): Enables you to barge into audio calls only and listen to the other parties'
conversation without anyone hearing your audio. This mode is not available for video calls.
To barge-in on a call:
1 During an active call, select Barge In.
2 On the Barge In screen, select a mode.
If enabled, a tone plays when you barge into a call using any of the modes.
Using GENBAND's Multiple Appearance Directory
Number - Single Call Appearance
When your phone is registered with the GENBAND server, you can use the Multiple Appearance Directory
Number – Single Call Appearance (MADN-SCA) feature to share a single line with other contacts as a
member of a Multiple Appearance Directory Number (MADN) group. System administrators assign
members to MADN groups, which can have a maximum of 32 members. Check with your system
administrator to find out if this feature is available on your phone.
Any MADN group member can place, answer, hold, resume, or barge in on a call on a shared line.
Additionally, all group members can view the status of a call on the shared line on their phones.
This section includes information and instructions on using the following MADN-SCA functions:

Placing a Call

●

Answering Calls

●
Barge In on an Active Call
●
Resume Held Calls
●
Enabling Privacy
●
Placing a Call
Any MADN member can place a call on the shared line. When a member places a call on the shared line,
the other members are notified with a steady red LED light on the line key of the members' phones.
Only one call at a time can be active on the shared line. If a call is placed to the shared line with an active
call in place, the incoming call is sent to voicemail.
Answering Calls
Any incoming call to the shared line rings on all group members' phones simultaneously, the call is displayed
on all members' screens, and a green LED light flashes on the line's line key.
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