Holding Or Passing Calls; Pass Scap Calls - Polycom VVX 101 User Manual

Polycom VVX Business Media Phones User Guide
To make a call public:
» During an active call, select Share.
The call is now public, the Private soft key is displayed, and other group members can bridge into the
call.
Make Calls Private
After you make a call public and allow group members to bridge into the call, you can make the call private
to prevent more group members from bridging into the call.
To make a call private:
» During an active bridge call, select Private.
The call is now private and other group members cannot bridge into the call.

Holding or Passing Calls

You can choose to hold or pass a call on the shared SCAP line. When you place a call on hold, the call is
held on your phone, only you can view the held status of the call, and only you can resume the call. See the
section Holding and Resuming Calls
Passing a call enables other group members to resume the call on the shared line.

Pass SCAP Calls

When you pass a call, you enable SCAP group members to view the held status of the call and resume the
call. You cannot pass active bridge calls on the shared line.
To pass a SCAP call:
» During an active call, select Pass.
The call is placed on hold, and all members on the shared line can view and resume the passed call.
Resume Passed SCAP Calls
Any group member can resume a passed call on the shared line. When an active call is passed on the
shared line, all group members are notified of the call's new status by a flashing red LED light on the line
key on all members' phones, if enabled by your system administrator.
To resume a passed call on the shared line:
» Do one of the following:
 Select the corresponding line key and lift the handset.
 Press and hold the corresponding line key and select Resume.
When a passed call is resumed by another group member, the other group members are notified of the call's
new status with a steady red LED light on the line key on the members' phone.
Polycom, Inc.
for more information on holding and resuming calls.
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