Forward Lync Calls To A Contact; Forward Calls To Voicemail; Simultaneously Ring A Group Of Contacts; Forward Calls To Delegates - Polycom VVX 101 User Manual

Polycom VVX Business Media Phones User Guide
Note: Forward to Voicemail option not available when voicemail is disabled
The Forward to Voicemail option is available only when voicemail is enabled. If voicemail is disabled
on your phone, you cannot select the Forward to Voicemail option.

Forward Lync Calls to a Contact

You can set up your phone to forward all your Lync calls to one of your Lync contacts.
To forward all Lync calls to a contact:
1 Select Forward > Forward to a Contact.
2 Enter a contact's number.
A scrolling message showing that you have forwarded all incoming calls to your contact is displayed
on your phone.

Forward Calls to Voicemail

When you are signed into Lync on your phone, you have the option to forward Lync calls to your voicemail.
To forward all Lync calls to voicemail:
» Select Forward > Forward to Voicemail.
All incoming calls are sent directly to your voicemail.

Simultaneously Ring a Group of Contacts

You can choose to simultaneously ring a group of Lync contacts when you receive incoming calls.
To simultaneously ring a group of contacts for incoming calls:
1 In the Lync client, click Settings icon
2 Select Simultaneously Ring > My Team-Call Group.
3 In the Call Forwarding – My Team-Call Group dialog box, click Add.
4 In the Choose a Team-Call Group Member dialog box, select the contacts you want to add and
click Ok.
The contacts you add as group members are displayed in the Call Forwarding – Team-Call Group
dialog box.
5 Click the Ring your team-call group after this many seconds drop-down menu to determine
when your contacts' phones ring.
Simultaneous ringing is enabled for all assigned team-call members. If your line receives an incoming
call, everyone in the team-call group phones ring.

Forward Calls to Delegates

If you have delegates assigned to your line, you can forward all incoming calls directly to your delegates.
See the section Using Lync Boss-Admin
Polycom, Inc.
and select
Tools > Call Forwarding Settings.
for more information on delegates.
72