Genband's Multiple Appearance Directory Number - Single Call Appearance; Placing A Madn Call; Answering A Madn Call; Barge In On An Active Call - Polycom VVX 101 Series User Manual

GENBAND's Multiple Appearance Directory Number -
Single Call Appearance
When your phone is registered with the GENBAND server, you can use the Multiple Appearance Directory
Number - Single Call Appearance (MADN-SCA) feature to share a single line with other contacts as a
member of a Multiple Appearance Directory Number (MADN) group. System administrators assign
members to MADN groups, which can have a maximum of 32 members. Check with your system
administrator to find out if this feature is available on your phone.
Any MADN group member can place, answer, hold, resume, or barge in on a call on a shared line.
Additionally, all group members can view the status of a call on the shared line on their phones.

Placing a MADN Call

Any MADN member can place a call on the shared line. When a member places a call on the shared line,
the other members are notified with a steady red LED light on the line key of the members' phones.
Only one call at a time can be active on the shared line. If a call is placed to the shared line with an active
call in place, the incoming call is sent to voicemail.

Answering a MADN Call

Any incoming call to the shared line rings on all group members' phones simultaneously, the call is displayed
on all members' screens, and a green LED light flashes on the line's line key.
Any MADN member can respond to an incoming call to the shared line. When a MADN member answers
an incoming call, the LED indicator on the line key for all phones changes to a steady red light to indicate
the call was answered. Members can also view the status of a call on the shared line by pressing and
holding the corresponding line key for one second. The call's status and the Barge In soft key display for
five seconds.
If bridging is disabled and privacy is enabled for the shared line, you cannot barge in on active calls
answered by other MADN members.

Barge In on an Active Call

After a call is answered, any group member can barge in on the active call on a public shared line, which
becomes a bridge call—a call between two or more MADN members and another party. Ask your system
administrator about the maximum number of participants allowed on a bridge call.
T
ASK
1 Press and hold the corresponding line key for the shared line for one second.
2 Select the Barge In soft key and lift the handset.
A bridge tone plays notifying the other call participants that you are barging in on the call.

Leave a Bridge Call

Any member in a bridge call can leave the call, and the call remains active.
After you leave a bridge call, you can rejoin by pressing the Barge In soft key again.
Polycom, Inc.
Shared Lines
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