Manage Calls; Managing Calls On Vvx 101, 201, 300/310, 400/410, 500, And 600 Phones; Display Calls From The Lines Screen - Polycom VVX 101 User Manual

Polycom VVX Business Media Phones User Guide

Manage Calls

You can manage a call by holding, resuming, or transferring the call, or you can initiate a conference. When
you have more than three held calls on a line, you can press the left and right arrow keys to display the
remaining held calls.
To manage calls:
1 Tap the line with the held calls.
The first held call on the line is automatically resumed.
2 Tap or use the right arrow key to view additional held calls.
3 Tap a held call.
4 Do one of the following:
 Tap Hold or press the Hold key to place an active call on hold.
 Tap Resume or press the Hold key.
 Tap End Call to end a call with a contact. You can end active calls only, so resume the held call
first before ending it.
 Tap Transfer to send the call to another contact.
 Tap Conference to initiate a conference call.
Managing Calls on VVX 101, 201, 300/310, 400/410, 500, and 600
Phones
On VVX 101, 201, 300/310, 400/410, 500, and 600 phones, you can see the number of calls for each line
from the Lines screen, as shown next. On all VVX phones, a green light on the line key indicates a line with
an active call, and a red light indicates a line with one or more held calls.
Multiple Calls on phone lines on the Lines screen

Display Calls from the Lines Screen

You can display the calls for each line from the Lines screen.
To display all the calls for a particular line from the Lines screen:
» Do one of the following:
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