AT&T E5901, E5902B, E5903B, E5911, E5912B, E5913B, E5914B, E5921, E5922B, E5923B, E5924B, E6001, E6002B, E6012B, E6013B, E6014B, E381 User Manual page 48

Appendix
Troubleshooting
CONNECTING...
displays on my
cordless handset
The batteries will
not hold a charge
• Ensure that the telephone base is powered up.
• Place the cordless handset in telephone base for one
minute to allow the cordless handset and telephone
base to resynchronize channels.
• Move the cordless handset closer to the telephone
base. You might have moved out of range.
• If the cordless handset is in its telephone base and
the charging light does not come on, refer to The
charge light is off in this troubleshooting guide.
• Reset the telephone base. Unplug the unit's electri-
cal power. Wait for 15 seconds then plug it back in.
Allow up to one minute for the cordless handset and
telephone base to reset.
• Other electronic products can cause interference
with your cordless phone. Try installing your phone
as far away from these types of electronic devices as
possible: wireless routers, radios, radio towers, page
towers, cell phones, intercoms, room monitors, tel-
evisions, personal computers, kitchen appliances and
cordless phones.
• Charge the battery in the cordless handset for at
least 16 hours. For optimum daily performance, return
the cordless handset to its telephone base when not
in use.
• You may need to purchase a new battery, please
refer to the Battery section of this user's manual.
• Your phone might be malfunctioning. Please refer to
the Limited warranty section of this user's manual
for further instruction.
• If the cordless handset is in its telephone base and
the charging light does not come on, refer to The
charge light is off in this troubleshooting guide.
45