AT&T E5921 User Manual
5.8 ghz cordless telephone/answering system with caller id/call waiting
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Also See for E5921:
- Quick start manual (6 pages) ,
- User manual (69 pages) ,
- User manual (67 pages)
Related Manuals for AT&T E5921
Summary of Contents for AT&T E5921
- Page 1 User’s manual E5921/E5922B/E5923B/E5924B 5.8 GHz cordless telephone/ answering system with caller ID/ call waiting...
- Page 2 1 (800) 222-3111. In Canada dial 1 (866) 288-4268. Model #: E5921/E5922B/E5923B/E5924B Product name: 5.8GHz cordless telephone/answering system Serial #: (found on the bottom of the telephone base) Purchase date:...
- Page 3 (model E598-1 or E598-2, sold separately) anytime, but each must be registered with the telephone base before use. The handset provided with your E5921 is automatically registered as handset 1. Additional handsets will be assigned numbers in the order they are registered (handset 2, handset 3, or handset 4).
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Page 4: Table Of Contents
User’s manual E5921/E5922B/E5923B/E5924B 5.8 GHz cordless telephone/ answering system with caller ID/ call waiting Table of contents Getting started Answering system operation Quick reference guide ......2 Answering system operation..37 Parts checklist ........4 Day & time announcements ..38 Telephone base installation ...5 Outgoing announcement .... -
Page 5: Getting Started
Getting started CENTER Quick reference guide LEFT RIGHT Cordless handset DOWN MENU/SELECT /SELECT SELECT Press to display the menu. Press to display caller ID infor- When in the menu, press to mation (page 36). select an item or save an entry or setting. - Page 6 Getting started Quick reference guide Telephone base MUTE While on a call, press to mute microphone; press again to resume (page 15). VOLUME Press to adjust speakerphone listen- ing volume (page 15). FLASH During a call, press to receive an incoming call if call waiting is acti- vated (page 15).
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Page 7: Parts Checklist
ID/ call waiting call waiting User's manual Quick start guide Cordless handset(s) Telephone base with mounting (1 for E5921) bracket installed (2 for E5922B) (3 for E5923B) (4 for E5924B) Battery compartment Battery for cordless Charger for cordless... -
Page 8: Telephone Base Installation
Getting started Telephone base installation Choose a central location close to a telephone jack and a power outlet not connected to a wall switch. The telephone base can be placed on a flat sur- face or mounted on a standard wall plate. For optimum range and better reception, place the telephone base in a high and open location. -
Page 9: Telephone Base And Charger Installation
Getting started Telephone base and charger installation Plug one end of the Plug the small telephone line cord end of the larger into the telephone jack power adapter into at the bottom of the the power jack at telephone base. the bottom of the telephone base. -
Page 10: Battery Installation & Charging
Getting started Battery installation & charging After installing the battery, it may have enough charge to allow some calls. For best performance, place each handset in the telephone base or a charger and allow to charge for 16 hours before use. You can keep the batteries charged by returning the handsets to the telephone base or chargers after each use. -
Page 11: Installation Options
Getting started Installation options NOTE: The mounting bracket must be used for both tabletop use and wall mounting. Tabletop mount Wall mount Telephone outlet mounting plate with mounting studs Wall mounting The telephone base comes with the bracket mounted for tabletop use. If wall- mounting is desired, replace the telephone outlet mounting plate with one equipped with mounting studs from your local hardware store. -
Page 12: Tabletop Mounting
Getting started Installation options 3. To attach the bracket for wall mounting, insert the tabs of the bracket into slots on the telephone base, then press the other bracket tabs into slots as shown on the right. 4. Plug the power adapter into an electrical outlet not controlled by a wall switch. -
Page 13: Belt Clip & Optional Headset
Getting started Belt clip & optional headset Install belt clip as shown below if desired. Snap belt clip into notches on both sides of handset. To release belt clip from hand- set, press on both flaps of the clip (as shown). Pull and unlock one flap from the notch first before detaching the whole belt clip from handset. -
Page 14: Telephone Operation
Telephone operation Basic handset operation Making and answering calls Elapsed time To answer an incoming call, press PHONE/ FLASH PHONE 00:00:30 SPEAKER or any dial pad key (0-9, * or #). To make a call, press PHONE/ SPEAKER, FLASH then dial a number. Press OFF/ to hang up. -
Page 15: Basic Telephone Base Operation
Telephone operation Basic telephone base operation Making and answering calls SPEAKER, or To answer an incoming call, press any dial pad key (0-9, * or #). To make a call, press SPEAKER, then dial a number. Press SPEAKER again to hang up. Last number redial Speakerphone When the telephone base is idle, pressing REDIAL/... -
Page 16: Options While On Calls
Telephone operation Options while on calls Volume control Press VOLUME keys on the side of the handset Press to to adjust listening volume. Each press of the but- adjust the ton increases or decreases the volume. listening volume When you change the volume level, the new set- ting is saved. - Page 17 Telephone operation Options while on calls Temporary tone dialing If you only have dial pulse (rotary), you can tempo- rarily switch to touch tone dialing during a call by pressing . This can be useful if it is necessary to Press to send tone signals access answering systems or long switch...
- Page 18 Telephone operation Options while on calls Volume control Press VOLUME keys on the telephone base to adjust listening volume. Each press of the button increases or decreases the volume. Mute When you change the volume level, the new set- ting is saved. Volume Call waiting Flash...
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Page 19: Intercom Calls
Telephone operation Intercom calls Intercom calls Use the intercom feature for conversations between handsets and telephone base. • To initiate an intercom call by handset, press the INT, the screen will display INTERCOM TO. Enter the handset number of the destination handset (1-4 or 0 for the telephone base). -
Page 20: Intercom Call Transfer
Telephone operation Intercom call transfer An external call can be transferred between the following parties: • From one handset to another handset (if you have more than one handset). • From a handset to the telephone base. • From the telephone base to a handset. Intercom call transfer During a conversation, you can transfer the call to another handset or to the telephone base. - Page 21 Telephone operation Intercom call transfer NOTES: • You can switch between the intercom call and the outside call by pressing INT on the originating handset. The display will change between INTERCOM and OUTSIDE to indicate which party is active. • You can end the intercom call and return to the external call by pressing PHONE/ on the originating handset.
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Page 22: Handset Settings
Telephone operation Handset settings Using the feature menu, you can change settings to customize how the telephone works. 1. Press MENU/ in idle mode to enter the SELECT feature menu. 2. Use up or down NavKey to scroll to the feature to be changed. When scrolling through the menu, the top menu item is always highlighted with a >... -
Page 23: Ringer Volume
Telephone operation Handset settings Ringer volume Using this menu, you can set a ring volume level > DIRECTORY (1-6), or turn the ringer off (0). When the ringer CALL LOG is turned off, the will appear on the handset screen. To adjust the RINGER VOLUME: >... -
Page 24: Ringer Tone
Telephone operation Handset settings Ringer tone This feature allows you to choose one of 10 ringer > DIRECTORY tones. CALL LOG To choose a ringer tone: 1. Press MENU/ in idle mode to enter the SELECT feature menu. > RINGER TONE 2. -
Page 25: Language
Telephone operation Handset settings Language In this menu, you can select the language used in all > DIRECTORY screen displays. CALL LOG To select a language: 1. Press MENU/ in idle mode to enter the SELECT > KEY TONE feature menu. LANGUAGE 2. -
Page 26: Clr Voice Mail
Telephone operation Handset settings Clear voice mail indication If you subscribe to voice mail services provided > DIRECTORY by your local telephone company, the VOICEMAIL CALL LOG light on the telephone base will flash and NEW VOICE MAIL and the icon will appear on all handset screens when you have new voice mail. -
Page 27: Dial Type
Telephone operation Handset settings Dial type Using this function, you can choose TONE or PULSE > DIRECTORY (rotary) dialing. The factory default setting is TONE. CALL LOG Change this to PULSE only if you do not have touch-tone dialing service. 1. -
Page 28: Base Settings
Telephone operation Base settings Ringer volume You can set the telephone base ringer volume level to HI, LOW or OFF. When the telephone base is idle, move the RINGER button on the right side of the telephone base to select the one you prefer. NOTE: The ringer volume level also determines the ringer volume for intercom calls (page 16). -
Page 29: Directory
Directory Directory Pat Williams Shared directory 555-1234 The directory is stored in the telephone base, and is shared by all handsets. Changes made to the directory on any one handset will be applied in all. Memory capacity The directory can store up to 50 entries. Each entry can contain a number up to 32 digits, and a name up to 16 letters. -
Page 30: New Directory Entries
Directory New directory entries To create and store a new directory entry 1. Press MENU/ in idle mode to enter the SELECT feature menu. > DIRECTORY CALL LOG 2. Press /SELECT again to enter the MENU DIRECTORY when it is highlighted with a > symbol. - Page 31 Directory New directory entries 7. Enter the name when prompted. • Use the dial pad to enter a name (up to ENTER NAME 16 characters). Each time a key is pressed, Pat Williams_ the character on that key will be displayed. Additional key presses will produce other characters on that key.
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Page 32: Directory Search
Directory Directory search To browse through the directory 1. Press DIR in idle mode to display the first list- ing in the directory. DIRECTORY EMPTY will be displayed if there are no directory entries. Andrew 2. Press up or down NavKey to browse 5556789 through the directory. - Page 33 Directory Directory search For example, if you have name entries Jennifer, Jessie, Kevin and Linda in your directory: • If you press 5 (JKL) once, you will see Jennifer. • If you press 5 (JKL) twice, you will see Jessie. •...
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Page 34: To Dial, Delete Or Change Entries
Caller ID To dial, delete or change entries To dial a displayed number Press DIR on the handset to display the first listing in the directory. Use up or down NavKey to browse through the directory, or search to find a Andrew 555-6789 specific entry. - Page 35 Caller ID To dial, delete or change entries To change an entry Press DIR on the handset to display the first listing in the directory. Use up or down NavKey Andrew to browse through the directory, or search to find 555-6789 a specific entry.
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Page 36: Caller Id Operation
Caller ID Caller ID operation Information about caller ID with call waiting This product has a caller ID function with call waiting feature which works with service from your local CHRISTINE SMITH telephone company. 908-555-0100 Caller ID with call waiting lets you see the name and 10:01 11/23 telephone number of the caller before answering the... -
Page 37: Shared Caller Id Log
Caller ID Caller ID operation Shared caller ID log The caller ID log is stored in the telephone base, CHRISTINE SMITH 908-555-0100 and is shared by all handsets. Changes made at any one handset will be reflected in all handsets. 10:01 11/23 NOTE: Only one handset can review the caller ID log or... -
Page 38: Memory Match
Caller ID Caller ID operation Memory match Names of callers will be displayed only if the Chris 908-555-0100 information is provided by your local telephone company. 10:01 11/23 If the incoming telephone number exactly matches a telephone number in your directory, the name that appears on the screen will match the corre- sponding name in your directory. -
Page 39: To Review The Call Log
Caller ID To review the call log HANDSET 1 6 MISSED CALLS To review the call log Press CID to review the call log. The call log dis- plays the caller ID entries in reverse chronological order starting with the most recent call. Press up or down NavKey to scroll through the list as shown on the left. -
Page 40: Answering System Operation
Answering system operation Answering system operation Message capacity The answering system can record up to 95 mes- sages, depending on the length of each message. Individual messages can be up to four minutes, and the total maximum recording time is 14 min- utes. -
Page 41: Day & Time Announcements
Answering system operation Day & time announcements To set day & time Before playing each message, the answering sys- tem announces the day and time the message was received. Before using the answering system, follow the CLOCK steps on the left to set the day, time and year, so messages are dated correctly. -
Page 42: Outgoing Announcement
Answering system operation Outgoing announcements Outgoing announcements are the messages call- ers hear when calls are answered by the answer- ing system. The telephone is pre-set with an announcement. Press to stop Elapsed recording. If the telephone is set up to record messages, it recording time answers calls with “Hello. -
Page 43: Changing Feature Options
Answering system operation Changing feature options Menu features can be changed to program how the answering system operates. Press SETUP repeatedly to listen to each feature. When the SKIP or desired feature is announced, press REPEAT to change the setting. Press SETUP to confirm your selection and move to the next menu STOP to confirm your selec- option or press... -
Page 44: Message Playback
Answering system operation Number of messages stored Message playback (or during playback, message number currently playing). PLAY/ Press to listen to messages. The STOP system announces the number of messages, then begins playback. If there are new messages, only the new messages will be played back (oldest first). -
Page 45: Recording & Playing Memos
Answering system operation Recording & playing memos Memos are messages you record yourself. They are saved, played back and deleted exactly like incoming messages. You can record a memo as a reminder to yourself, or leave a message for other Press to stop members of your household using the answering recording. -
Page 46: Message Counter Displays
Answering system operation Message counter displays The message counter usually displays the total number of memos and incoming messages. See the list below for explanations of other displays in this counter. Message counter Message counter displays No messages. 1-95 Number of messages/memos, or mes- sage number currently playing (flashes when there are new messages). -
Page 47: Answering System Mode
Directory Answering system mode The answering system is factory turned on to answer and record. You can turn the answering system off, but if you do so, the answering system will not answer calls and record incoming messages. To turn the answering system off ANSWER ON ANSWER Press... -
Page 48: Remote Access
Answering system operation Remote access A two digit security code is required to access your answering system from any touch-tone tele- Dial your telephone num- phone. This code is programmed as ; see page ber from any touch-tone telephone. 40 to change it. When system answers, e n t e r t h e t w o d i g i t Play all messages... -
Page 49: Appendix
Appendix Screen icons, indicator lights & tones Screen icons & alert tones Screen icons Speakerphone is in use. New voice mail messages have been received. HANDSET 1 Ringer off. 25 MISSED CALLS Microphone is muted. MUTE Missed and un-reviewed calls. 10:22 11/23 Battery charging (animated display). -
Page 50: Handset Display Screen Messages
Appendix Handset display screen messages Screen display messages PHONE The handset is in use. ENDED A call just ended. CALL LOG EMPTY You are accessing an empty call log. You are accessing an empty directory. DIRECTORY EMPTY LIST FULL You are saving to a full directory. MUTED The call is on mute. -
Page 51: Screen Display Messages
Appendix Handset display screen messages Screen display messages A handset with a low battery has been CHARGING placed in the telephone base or charger. UNABLE TO CALL Failed intercom or conference call (there TRY AGAIN are already two handsets being used). The call switches from being on mute to MICROPHONE ON normal call. -
Page 52: Adding And Replacing Handsets
E5923B anytime, but each handset must be registered with the same tel- ephone base before use. Each handset must be registered separately. The handset provided with your E5921 is automatically registered as handset 1. Additional handsets will be assigned numbers in the order they are registered (handset 2, handset 3, or handset 4). -
Page 53: Replacing A Handset
Appendix Replacing a handset You may need to de-register your handsets if: You have the maximum number of registered handsets (four) and need to replace a handset. -OR- You wish to change the designated handset number of your registered hand- sets. -
Page 54: Troubleshooting
Appendix Troubleshooting If you have difficulty with your phone, please try the suggestions below. For Customer Service, visit our website at www.telephones.att.com, or call 1 (800) 222-3111. In Canada dial 1 (866) 288-4268. • Make sure the power cord is securely plugged in. My phone doesn’t work •... - Page 55 Appendix Troubleshooting • Eliminate any background noise. Noise from a television, radio or other appliances may cause the phone to not dial out properly. If you cannot eliminate the background noise, first try muting the cordless handset before dial- ing, or dialing from another room in your home with less background noise.
- Page 56 Appendix Troubleshooting The batteries • Charge the battery in the cordless handset for at least will not hold 16 hours. For optimum daily performance, return the a charge cordless handset to its base when not in use. • You may need to purchase a new battery, please refer to the Battery section of this user’s manual.
- Page 57 Appendix Troubleshooting • Relocate your phone to a higher location. The phone will likely have better reception when not installed in a low area. • If the other phones in your home are having the same prob- lem, the problem is in your wiring or local service. Contact your local telephone company (charges may apply).
- Page 58 Appendix Troubleshooting • Test a working phone at the phone jack. If another phone has the same problem, the problem is the phone jack. Contact your local telephone company (charges may apply). • Other electronic products can cause interference with your cordless phone.
- Page 59 Appendix Troubleshooting The charge • Clean the cordless handset and telephone base charging contacts each month using a pencil eraser or cloth. light is off • Make sure the power and line cords are plugged in cor- rectly and securely. •...
- Page 60 Appendix Troubleshooting Incomplete • If a caller leaves a very long message, part of it may be lost when the system disconnects the call after four minutes. messages • If the caller pauses for more than seven seconds, the sys- tem stops recording and disconnects the call.
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Page 61: Important Safety Instructions
Appendix Important safety instructions This symbol is to alert you to important operating or servicing instructions that may appear in this user’s manual. Always follow basic safety precautions when using this prod- uct to reduce the risk of injury, fire, or electric shock. Safety information •... - Page 62 Appendix Important safety instructions Especially About Cordless Telephones • Privacy: The same features that make a cordless phone convenient create some limitations. Telephone calls are transmitted between the telephone base and handset by radio waves, so there is a possibility that your cord- less phone conversations could be intercepted by radio receiving equip- ment within range of the cordless handset.
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Page 63: Save These Instructions
Appendix Important safety instructions Precautions for users of implanted cardiac pacemakers Cardiac pacemakers (applies only to 900 MHz digital cordless telephones): Wireless Technology Research, LLC (WTR), an independent research entity, led a multidisciplinary evaluation of the interference between portable wireless telephones and implanted cardiac pacemakers. -
Page 64: Fcc Part 68 And Acta
Appendix FCC Part 68 and ACTA This equipment complies with Part 68 of the FCC rules and with technical requirements adopted by the Administrative Council for Terminal Attachments (ACTA). The label on the back or bottom of this equipment contains, among other things, a product identifier in the format US: AAAEQ##TXXXX. -
Page 65: Fcc Part 15
Appendix FCC Part 15 This equipment has been tested and found to comply with the requirements for a Class B digital device under Part 15 of the Federal Communications Commission (FCC) rules. These requirements are intended to provide reasonable protection against harmful interference in a residential installation. -
Page 66: Limited Warranty
Appendix Limited warranty The AT&T brand is used under license - any repair, replacement or warranty service, and all questions about this product should be directed to: In the United States of America, visit www.telephones.att.com or call 1(800) 222- visit www.telephones.att.com or call 1(800) 222- or call 1(800) 222- 3111. - Page 67 Appendix Limited warranty · PRODUCT that has been subjected to misuse, accident, shipping or other physical damage, improper installation, abnormal operation or handling, neglect, inundation, fire, water, or other liquid intrusion; or · PRODUCT that has been damaged due to repair, alteration, or modification by anyone other than an authorized service representative of the manufac- turer;...
- Page 68 Appendix Limited warranty 6. What must you return with the PRODUCT to get warranty service? You must: a. Return the entire original package and contents including the PRODUCT to the service location along with a description of the malfunction or difficulty; and b.
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Page 69: Technical Specifications
Appendix Technical specifications RF frequency band 2400 MHz — 2483.5 MHz (handset to base) RF frequency band 5725 MHz — 5850 MHz (base to handset) Channels Operating temperature 32°F — 122°F 0°C — 50°C Telephone base voltage 96 — 130 Vrms (AC voltage, 60Hz) Telephone base voltage DC 9V @600mA... -
Page 70: Index
Appendix Index AC adapter, 6 Intercom, 16 Adding new handsets, 49 Incoming call log, 33 Alert tones, 46 Incoming calls, answering, 11 Answering calls, 11 Indicator lights, 46 Answering system, 37-45 Last number redial, 14 Low battery, 7 Battery charging, 7 Battery installation, 7 Belt clip, 10 Making calls, 11... -
Page 71: Remote Access Wallet Card
Turn system off/on ....0 End remote access call ..8 (or hang up) 5.8 GHz corded/cordless telephone/answering system E5921/E5922B/E5923B/E5924B Copyright © 2007 Advanced American Telephones. All rights reserved. AT&T and the AT&T logo are trademarks of AT&T Knowledge Ventures, licensed to Advanced American Telephones. Printed in China. - Page 72 www.telephones.att.com Copyright © 2007 Advanced American Telephones. All rights reserved. AT&T and the AT&T logo are trademarks of AT&T Knowledge Ventures, licensed to Advanced American Telephones. Printed in China. Issue 3 AT&T 04/07 91-001076-020-100...