AT&T E3813B User Manual
AT&T E3813B User Manual

AT&T E3813B User Manual

5.8 ghz cordless telephone/ answering system with caller id/ call waiting
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User's manual
E6012B/E6013B/E6014B/E3813B
5.8 GHz cordless telephone/
answering system with caller ID/
call waiting
TONE
MUTE
REDIAL
DELETE
PAUSE

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Summary of Contents for AT&T E3813B

  • Page 1 User’s manual E6012B/E6013B/E6014B/E3813B 5.8 GHz cordless telephone/ answering system with caller ID/ call waiting TONE MUTE REDIAL DELETE PAUSE...
  • Page 2 Congratulations on purchasing your new AT&T product. Before using this AT&T product, please read the Important safety instructions on pages 57 to 59 of this manual Please thoroughly read the user’s manual for all the feature operation and troubleshooting information you need to install and operate your new AT&T product.
  • Page 3 You must install and STOP! See page 6 charge the battery before for easy instructions. using the telephone. For customer service or product information, please visit our website at www.telephones.att.com or call 1 (800) 222-3111. In Canada dial 1 (866) 288-4268. NOTE: Your product may be shipped with a protective sticker covering the handset or base display, remove it before use.
  • Page 4: Table Of Contents

    User’s manual E6012B/E6013B/E6014B/ E3813B 5.8 GHz cordless telephone/ answering system with TONE REDIAL MUTE PAUSE DELETE caller ID/call waiting Table of contents Getting started To review the call log ....34 Quick reference guide ......2 Answering system operation Parts checklist ........4 Answering system operation..
  • Page 5: Getting Started

    Getting started Quick reference guide CENTER Handset RIGHT LEFT Press to display caller ID information (page 34). DOWN PHONE/FLASH MENU/SELECT Press to make or Press to display the menu. Once answer a call. During in a menu, press to select an item or save an entry or setting.
  • Page 6 Getting started Quick reference guide Telephone base VOICEMAIL CHARGE On when the cordless handset is Flashes when you have properly positioned to charge in new voice mail. This service the telephone base. is provided by your local telephone company, (dif- IN USE ferent from the answering On when handset is in use, the...
  • Page 7: Parts Checklist

    Getting started Parts checklist Save your sales receipt and original packaging in case it is necessary to ship your telephone for warranty service. Check to make sure the telephone package includes the following. The model number of your phone can be found on the label located on the bottom of the telephone base.
  • Page 8: Telephone Base And Charger Installation

    Getting started Telephone base and charger installation 1. Plug one end of the telephone line 2. Plug the small end of the larger power adapter into cord into the telephone jack at the the power jack at the bottom of the telephone base. bottom of the telephone base 3.
  • Page 9: Battery Installation & Charging

    Getting started Battery installation & charging After battery installation, the battery may have enough charge to allow for some calls. For best performance, place the handset(s) in the telephone base or charger(s) and allow to charge for 16 hours before use. You can keep the battery charged by returning the handsets to the telephone base or chargers after each use.
  • Page 10: Installation Options

    Getting started Installation options NOTE: The mounting bracket must be used for both tabletop use and wall mounting positions. Wall mount Tabletop mount Telephone outlet mounting plate with mounting Wall mounting studs The telephone base comes with the bracket mounted for tabletop use. If wall-mounting is desired, replace the telephone outlet mounting plate with one equipped with mounting studs from your local hardware store.
  • Page 11 Getting started Installation options 3. To attach the bracket for wall mounting, insert the tabs of the bracket into slots on the telephone base, then press the other bracket tabs into slots as shown on the right. 4. Plug the power adapter into an electrical outlet not controlled by a wall switch.
  • Page 12: Belt Clip & Optional Headset

    Getting started Belt clip & optional headset Install belt clip as shown below if desired. Snap belt clip into notches To release belt clip, pull and unlock on both sides one flap from the notch first before of handset. detaching the whole belt clip from handset.
  • Page 13: Telephone Operation

    Telephone operation Handset operation Making and answering calls To answer an incoming call, press PHONE/ Elapsed FLASH time SPEAKER or any dial pad key (0-9, * or #). To make a call, press PHONE/ SPEAKER, PHONE 00:00:30 FLASH then dial a number. Press to hang up.
  • Page 14 Telephone operation Handset operation Last number redial REDIAL After pressing PHONE , press REDIAL/ /FLASH PAUSE to display and dial the most recently called number 555-1234 (up to 32 digits). Last five number redial PHONE , press REDIAL/ Before pressing /FLASH PAUSE to display the most recently called numbers (up to...
  • Page 15: Basic Operation

    Telephone operation Basic operation Handset locator If you misplace the handset(s), press HANDSET LOCATOR at the telephone base. This starts the paging tone at the handset(s) for 60 seconds to help you locate the handset(s). To stop the pag- ing tone, press PHONE SPEAKER /FLASH,...
  • Page 16: Options While On Calls

    Telephone operation Options while on calls Volume control Press VOLUME on the side of the handset to adjust the listening volume on the handset. Each press of the button increases or decreases the volume. When changing the volume level, the new setting is automatically saved.
  • Page 17 Telephone operation Options while on calls Mute Press MUTE to silence the microphone. /DELETE When mute is on, MUTED will show on the handset screen. You will be able to hear the caller, but the caller will not be able to hear you until you press MUTE/ again and resume speaking.
  • Page 18 Telephone operation Options while on calls Directory While on a call, press DIR then to review the directory. After 30 seconds, the handset will exit the directory and return to the call timer Press to Press to screen display automatically without pressing review the review any keys.
  • Page 19: Intercom

    Telephone operation Intercom Use the intercom feature for conversations between handsets. 1. Press INT. The screen of the originating handset will show INTERCOM TO:. TONE TONE MUTE REDIAL MUTE REDIAL DELETE PAUSE DELETE PAUSE 2. Enter the handset number of the destination handset.
  • Page 20: Intercom Call Transfer

    Telephone operation Intercom call transfer Use the intercom feature to transfer an external call from one handset to another. 1. During a conversation with an external caller, press INT. The external call is automatically TONE TONE MUTE REDIAL MUTE REDIAL placed on hold and TRANSFER TO: is displayed DELETE PAUSE...
  • Page 21: Settings

    Telephone operation Settings In the SETTINGS menu, you can change the lan- guage, dial type, and clock setting. You can also DIRECTORY clear the voice mail indication. 1. Press MENU/ in idle mode to enter the SELECT TONE MUTE REDIAL feature menu.
  • Page 22: Clock Setting

    Telephone operation Settings Clock setting If you subscribe to caller ID service provided by DIRECTORY your local telephone company, the time will auto- matically be set by an incoming call. In this menu, you can choose to set the time dis- SETTINGS played on the handset screen.
  • Page 23: Clear Voice Mail Indication

    Telephone operation Settings Clear voice mail indication DIRECTORY If you subscribe to voice mail services provided by your local telephone company, the VOICEMAIL light on the telephone base will flash and NEW VOICE MAIL and the icon will appear on all SETTINGS handset screens when you have new voice mail.
  • Page 24: Sounds

    Telephone operation Sounds In the SOUNDS menu, you can choose one of ten ringer melodies, and turn the key tone on or off. NOTE: Press OFF/CLEAR to cancel an operation, back up to the previous menu, or exit the menu display. Press and hold OFF/CLEAR to return to the idle mode.
  • Page 25: Display

    Telephone operation Display In the DISPLAY menu, you can select an image to be displayed as wallpaper. You can also adjust the contrast to one of five levels to suit different lighting conditions. NOTE: Press OFF/CLEAR to cancel an operation, back up to the previous menu, or exit the menu display.
  • Page 26 Telephone operation Display Contrast DIRECTORY To adjust the screen contrast on the handset: 1. Press MENU/ in idle mode to enter the SELECT feature menu. DISPLAY 2. Use the and/or keys to highlight DISPLAY, then press /SELECT to enter the MENU DISPLAY menu.
  • Page 27: Ringer Volume

    Telephone operation Ringer volume In this menu, you can set the ringer volume level DIRECTORY (1-6), or turn the ringer off (0). When the ringer is turned off, the will appear on the handset screen. RINGER VOLUME NOTE: Press OFF/CLEAR to cancel an operation, back up to the previous menu, or exit the menu display.
  • Page 28: Directory

    Directory Directory Shared directory DIRECTORY The directory is stored in the telephone base, and Pat Williams is shared by all handsets. Changes made to the 5551234 directory on any one handset will be applied to all. NOTE: Only one handset can review the directory or call- er ID log at a time.
  • Page 29: New Directory Entries

    Directory New directory entries To create and store a new directory entry DIRECTORY 1. Press MENU/ in idle mode to enter the SELECT feature menu. 2. Press /SELECT again to enter the MENU DIRECTORY menu. DIRECTORY REVIEW 3. Press to highlight STORE. STORE 4.
  • Page 30 Directory New directory entries 7. Enter the name when prompted. DIRECTORY • Use the dial pad to enter a name (up to ENTER NAME Pat Williams 16 characters). Each time a key is pressed, the character on that key will be displayed. Additional key presses will produce other characters on that key.
  • Page 31: Directory Search

    Directory Directory search To browse through the directory 1. Press DIR in idle mode to display the first list- ing in the directory. DIRECTORY EMPTY will be displayed if there are no directory entries. DIRECTORY Andrew TONE 2. Press to browse through the directory. 5556789 MUTE REDIAL...
  • Page 32 Directory Directory search To search by name 1. Press DIR in idle mode to display the first list- ing in the directory. DIRECTORY EMPTY will be displayed if there are no directory entries. 2. When a name entry is displayed, press a dial NOTE: pad keys (2-9) to start a quick name search.
  • Page 33: To Dial, Delete Or Change Entries

    Directory To dial, delete or change entries To dial, delete or change a directory entry (name and number), the entry must be displayed on the hand- set. Use directory search (page 28-29) to display an entry. To dial a displayed number When a directory entry is displayed, press PHONE SPEAKER to dial the displayed...
  • Page 34: Caller Id Operation

    Caller ID operation Caller ID operation Caller ID with call waiting This product can be used with regular caller ID service, or this product’s other features can be used without subscribing to either caller ID or combined caller ID with call waiting service. There are fees for caller ID services, and they may not CHRISTINE SMITH be available in all areas.
  • Page 35 Caller ID operation Caller ID operation Shared caller ID log The caller ID log is stored in the telephone base, and is shared by all handsets. Changes made on any handset will apply to all. CHRISTINE SMITH NOTE: Only one handset can review the directory or call 908-555-0100 log at a time.
  • Page 36 Caller ID operation Caller ID operation Memory match Names of callers will be displayed only if the information is provided by your local telephone company. If the incoming telephone number exactly match- es a telephone number in your directory, the Chris 908-555-0100 name that appears on the screen will match the...
  • Page 37: To Review The Call Log

    Caller ID operation To review the call log CALL LOG Pat Williams To review the call log 555-1234 NOV 23 10:31AM Press CID to review the call log. The call log dis- plays the caller ID entries in reverse chronological CALL LOG order.
  • Page 38: Answering System Operation

    Answering system operation Answering system operation Message capacity The answering system can record up to 99 mes- sages, depending on the length of each mes- sage. Individual messages can be up to four min- utes, and the total recording time is 14 minutes. Message counter Messages will remain available for replay until Number of messages stored...
  • Page 39: Day & Time Announcements

    Answering system operation Day & time announcements To set day & time Before playing each message, the answering sys- tem announces the day and time the message was received. Before using the answering system, follow the Press CLOCK steps on the left to set the year, time and day, so messages are dated correctly.
  • Page 40: Outgoing Announcements

    Answering system operation Outgoing announcements Elapsed Outgoing announcements are the messages callers hear recording when calls are answered by the answering system. time (sec- onds). The telephone is pre-set with an announcement. If the telephone is set up to record messages, it answers calls with “Hello.
  • Page 41: Changing Feature Options

    Answering system operation Changing feature options You can change how the answering system operates. Press SETUP repeatedly to listen to each feature. When SKIP or the desired feature is announced, press REPEAT to change the setting. Press SETUP to con- firm your selection and move to the next menu option or press STOP to confirm your selection and...
  • Page 42: Message Playback

    Answering system operation Number of messages stored (or during playback, message Message playback number currently playing). Press PLAY to listen to messages. The /STOP system announces the number of messages, then begins playback. If there are new messages, only the new messages (oldest first) will be played.
  • Page 43: Recording & Playing Memos

    Answering system operation Recording & playing memos Elapsed Memos are messages you record yourself. They recording are saved, played back and deleted exactly like time in seconds. incoming messages. You can record a memo as a reminder to yourself, or leave a message for someone else if other members of your household are using the same answering system.
  • Page 44: Message Counter Displays

    Answering system operation Message counter displays Message counter The message counter usually displays the total number of memos and incoming messages. See the list below for explanations of other displays in this counter. Message counter displays No messages. 0 (flashing) The clock needs to be set (page 36).
  • Page 45: Answering System Mode

    Answering system operation Answering system mode The answering system is factory programmed to answer and record callers’ messages. If you choose to turn the answering system off, it will not answer calls and record incoming messages. ANSWER ON To turn the answering system off Press until the system ANSWER ON until “Calls will not be Press...
  • Page 46: Remote Access

    Answering system operation Dial your telephone number from any touch- Remote access tone telephone. A two-digit security code is required to access your When the system answers, answering system from any touch-tone telephone. enter the two-digit remote access code (19 unless you This code is programmed as 19 at the factory;...
  • Page 47: Lights & Tones

    Appendix Screen icons, indicator lights & tones Screen icons & alert tones Screen icons This handset or an extension telephone is in use. The handset speakerphone is in use. HANDSET 1 The handset headset is in use. 6 MISSED CALLS Microphone is muted.
  • Page 48 Appendix Handset display screen messages Screen display messages PHONE The handset is in use. ENDED You have just ended a call. CALL LOG EMPTY You are accessing an empty call log. DIRECTORY EMPTY You are accessing an empty direc- tory. LIST FULL You are saving to a full directory.
  • Page 49: Handset Display Screen Messages

    Appendix Handset display screen messages Screen display messages CHARGING A handset with a low battery has been placed in the telephone base or charger. UNABLE TO CALL Failed intercom or conference call TRY AGAIN (there are already two handsets being used). NOT AVAILABLE Another handset is using the direc- AT THIS TIME...
  • Page 50: Handsets

    Appendix Adding and registering handsets Your telephone can accommodate up to four cordless handsets. You can add new handsets (E598-1 or E598-2, sold separately) to the E6012B/E6013B/ E3813B anytime, but each handset must be registered with the telephone base before use. Each handset must be registered separately. The handsets provided with your E6012B are pre-registered as handsets 1 and 2.
  • Page 51: Replacing A Handset

    Appendix Replacing a handset It may be necessary to de-register your handsets if: You have the maximum number of registered handsets (four) and need to replace a handset. -OR- You wish to change the designated handset number of your registered hand- sets.
  • Page 52: Troubleshooting

    Appendix Troubleshooting If you have difficulty with your telephone, please try the suggestions below. For Customer Service, visit our website at www.telephones.att.com, or call 1 (800) 222-3111. In Canada dial 1 (866) 288-4268. My telephone • Make sure the battery pack is installed and charged does not work correctly (see page 6).
  • Page 53 Appendix Troubleshooting CHARGE light is off in this Troubleshooting section. • It may be necessary to purchase a new battery. Please refer to the Batteries section of this user’s manual. • The telephone might be malfunctioning. Please refer to the Warranty section of this user’s manual for further instruction.
  • Page 54 Appendix Troubleshooting • The cordless handset may be too far from the telephone base. Move it closer to the telephone base. • There may be too many extension telephones on the tel- ephone line to allow all of them to ring simultaneously. Try unplugging some of them.
  • Page 55 Appendix Troubleshooting I cannot dial out. • First, try all the above suggestions. • Make sure there is a dial tone before dialing. It is nor- mal if the cordless handset takes a second or two to synchronize with the telephone before producing a dial tone.
  • Page 56 Appendix Troubleshooting • Microwave ovens operate on the same frequency as your telephone. It is normal to experience static on your tel- ephone while the microwave oven is operating. Do not install this telephone in the same outlet or near a micro- wave oven.
  • Page 57 Appendix Troubleshooting My caller ID • Caller ID is a subscription service. You must subscribe to features are not this service from your local telephone company for this working prop- feature to work on your telephone. erly. • The caller may not be calling from an area which sup- ports caller ID.
  • Page 58 Appendix Troubleshooting The answering • Make sure the answering system is on. When the system does not answering system is on, the red light on the ANSWER ON key should be lit. answer after the correct number of • If toll saver is activated, the number of rings changes to rings two when there are new messages stored (page 38).
  • Page 59 Appendix Troubleshooting The messages on • Press VOLUME on the telephone base to increase or the system are decrease the speaker volume. very difficult to hear The answering • Make sure your remote access code is correct (page 43). system does not •...
  • Page 60: Important Safety Instructions

    Appendix Important safety instructions This symbol is to alert you to important operating or servicing instructions that may appear in this user’s manual. Always follow basic safety precautions when using this product to reduce the risk of injury, fire, or electric shock. Safety information •...
  • Page 61 Appendix Important safety instructions Especially about cordless telephones • Privacy: The same features that make a cordless phone convenient cre- ate some limitations. Telephone calls are transmitted between the base and the handset by radio waves, so there is a possibility that your cordless phone conversations could be intercepted by radio receiving equipment within range of the cordless handset.
  • Page 62: Save These Instructions

    Appendix Important safety instructions ™ The RBRC Seal means that the manufacturer is voluntarily participating in an industry program to collect and recycle Nickel-metal rechargeable batteries when taken out of service within the United States. These batteries may be taken to a participating local retailer of replacement batteries or recycling center.
  • Page 63: Fcc Part 68 And Acta

    Appendix FCC Part 68 and ACTA This equipment complies with Part 68 of the FCC rules and with technical requirements adopted by the Administrative Council for Terminal Attachments (ACTA). The label on the back or bottom of this equipment contains, among other things, a product identifier in the format US: AAAEQ##TXXXX.
  • Page 64 Appendix FCC Part 68 and ACTA If this product is equipped with a corded or cordless handset, it is hearing aid compatible. If this product has memory dialing locations, you may choose to store emer- gency telephone numbers (e.g., police, fire, medical) in these locations. If you do store or test emergency numbers, please: •...
  • Page 65: Fcc Part 15

    Appendix FCC Part 15 This equipment has been tested and found to comply with the requirements for a Class B digital device under Part 15 of the Federal Communications Commission (FCC) rules. These requirements are intended to provide reasonable protection against harmful interference in a residential installation.
  • Page 66: Limited Warranty

    Appendix Limited warranty The AT&T brand is used under license - any repair, replacement or warranty service, and all questions about this product should be directed to: In the United States of America, visit www.telephones.att or call 1 (800) 222-3111. In Canada dial 1 (866) 288-4268.
  • Page 67 Appendix Limited warranty 4. What is not covered by this limited warranty? This limited warranty does not cover: • PRODUCT that has been subjected to misuse, accident, shipping or other physical damage, improper installation, abnormal operation or handling, neglect, inundation, fire, water, or other liquid intrusion; or •...
  • Page 68 Appendix Limited warranty 6. What must you return with the PRODUCT to get warranty service? You must: a. Return the entire original package and contents including the PRODUCT to the service location along with a description of the malfunction or dif- ficulty;...
  • Page 69: Technical Specifications

    Appendix Technical specifications RF frequency band 2400 MHz — 2483.5 MHz (handset to telephone base) RF frequency band 5725 MHz — 5850 MHz (telephone base to handset) Channels Operating temperature 32°F — 122°F 0°C — 50°C Telephone base voltage 96 — 130 Vrms (AC voltage, 60Hz) Telephone base voltage 9VDC @600mA...
  • Page 70: Index

    Appendix Index AC adapter, 5 Intercom, 16 Incoming call log, 34 Adding new handsets, 47 Incoming calls, answering, 10 Alert tones, 44 Indicator lights, 44 Answering calls, 10 Answering system, 35-43 Installation options, 7 Battery charging, 6 Last number redial, 11 Battery installation, 6 Low battery, 6 Belt clip, 9...
  • Page 71: Remote Access Wallet Card

    Appendix Remote access wallet card Use the wallet card below to help you remember commands to control your answering system from any touch tone telephone. Cut along dotted line. Call your phone number, then enter your two-digit access code (preset to 19). Action Remote command Play all messages ....
  • Page 72 www.telephones.att.com © 2007 Advanced American Telephones. All rights reserved. AT&T and the AT&T logo are trademarks of AT&T Knowledge Ventures, licensed to Advanced American Telephones. Printed in China. Issue 5 AT&T 05/07. 91-001097-010-100...

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E6012bE6013bE6014b

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