AT&T E5911 User Manual
5.8 ghz cordless telephone/ answering system with caller id/ call waiting
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Also See for E5911:
- Quick start manual (6 pages) ,
- User manual (69 pages) ,
- Quick start manual (6 pages)
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Summary of Contents for AT&T E5911
- Page 1 User’s manual E5911/E5912B/E5913B/E5914B 5.8 GHz cordless telephone/ answering system with caller ID/ call waiting TONE MUTE REDIAL DELETE PAUSE...
- Page 2 1 (800) 222-3111. In Canada dial 1 (866) 288-4268. Model #: E5911/E5912B/E5913B/E5914B Product name: 5.8GHz cordless telephone/answering system Serial #: (found on the bottom of the telephone base) Purchase date:...
- Page 3 (model E598-1 or E598-2, sold separately) at any time, but each must be registered with the telephone base before use. The handset provided with your E5911 is automatically registered as handset 1. Additional handsets will be assigned numbers in the order they are registered (handset 2, handset 3, or handset 4).
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Page 4: Table Of Contents
User’s manual E5911/E5912B/E5913B/E5914B 5.8 GHz cordless telephone/ answering system with caller ID/ TONE call waiting MUTE REDIAL DELETE PAUSE Table of contents Getting started Answering system operation Quick reference guide ......2 Answering system operation..33 Parts checklist ........4 Day & time announcement ..34 Telephone base installation ...5... -
Page 5: Getting Started
Getting started Quick reference guide Cordless handset CENTER LEFT RIGHT Press to display caller ID DOWN information (page 32). MENU/SELECT Press to display the menu. Once in the menu, press to select an PHONE/FLASH item or save an entry or set- ting. -
Page 6: Telephone Base
Getting started Quick reference guide Telephone base CHARGE On when the cordless handset is properly positioned to charge in VOICEMAIL the telephone base. Flashes when you have IN USE new voice mail. This service On when handset is in use, the is provided by your local answering system is answering an telephone company, (dif-... -
Page 7: Parts Checklist
REDIAL DELETE PAUSE Telephone base with User's manual Quick start guide Cordless handset mounting bracket (1 for E5911) installed (2 for E5912B) (3 for E5913B) (4 for E5914B) Charger for cordless handset Battery for cordless handset Battery compartment cover (1 for E5912B) -
Page 8: Telephone Base Installation
Getting started Telephone base installation Choose a central location close to a telephone jack and a power outlet not connected to a wall switch. The telephone base can be placed on a flat sur- face or mounted on a standard wall plate. For optimum range and better reception, place the telephone base in a high and open location. -
Page 9: Telephone Line Cord
Getting started Telephone base installation Plug the small end of the larger Plug one end of the power adapter into the power jack telephone line cord at the bottom of the telephone into the telephone jack base. at the bottom of the telephone base. -
Page 10: Battery Installation & Charging
Getting started Battery installation & charging After battery installation, the battery may have enough charge to allow for some calls. For best performance, place the handset(s) in the telephone base or charger(s) and allow to charge for 16 hours before use. You can keep the battery charged by returning the handsets to the telephone base or chargers after each use. -
Page 11: Installation Options
Getting started Installation options NOTE: The mounting bracket must be used for both tabletop use and wall mounting positions. Tabletop mount Wall mount Telephone outlet mounting plate with mounting studs Wall mounting The telephone base comes with the bracket mounted for tabletop use. If wall- mounting is desired, a telephone outlet wall mounting plate with mounting studs is required. -
Page 12: Tabletop Mounting
Getting started Installation options 3. To attach the bracket for wall mounting, insert the tabs of the bracket into slots on the telephone base, then press the other bracket tabs into slots as shown on the right. 4. Plug the power adapter into an electrical out- let not controlled by a wall switch. -
Page 13: Belt Clip & Optional Headset
Getting started Belt clip & optional headset Install belt clip as shown below if desired. Snap belt clip into notches To release belt clip, pull and unlock on both sides one flap from the notch first before of handset. detaching the whole belt clip from handset. -
Page 14: Telephone Operation
Telephone operation Handset operation Making and answering calls To answer an incoming call, press PHONE /FLASH Elapsed SPEAKER or any dial pad key (0-9, * or #). To time make a call, press PHONE SPEAKER, /FLASH PHONE ������3� then dial a number. Press to hang up. -
Page 15: Handset Locator
Telephone operation Handset operation Handset locator HANDSET If you misplace the handset(s), press LOCATOR at the telephone base. This starts the pag- ing tone at the handset(s) for 60 seconds to help you TONE locate the handset(s). To stop the paging tone, press MUTE REDIAL DELETE... -
Page 16: Options While On Calls
Telephone operation Options while on calls Volume control Press the VOLUME keys on the side of the handset to adjust listening volume. Each press of the button increases or decreases the volume. Press to adjust the When you change the volume level, the new setting listening is saved. - Page 17 Telephone operation Options while on calls Mute Press MUTE to silence the microphone. When /DELETE mute is on, MUTED will display on the handset screen. You will be able to hear the caller, but your caller will not be able to hear you until you press MUTE again and resume speaking.
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Page 18: Caller Id Log
Telephone operation Options while on calls Last number redial While on a call, you can press REDIAL /PAUSE review the most recently called number. To return to your call, press REDIAL . If you don't press /PAUSE Press to Press to REDIAL within two seconds, the most recently review the... -
Page 19: Intercom
Telephone operation Intercom Use the intercom feature for conversation between handsets. 1. Press INT. The screen of the originating handset will show INTERCOM TO:. TONE TONE MUTE REDIAL MUTE REDIAL DELETE PAUSE DELETE PAUSE 2. Enter the handset number of the destination hand- set. -
Page 20: Intercom Call Transfer
Telephone operation Intercom call transfer Use the intercom feature to transfer an external call from one handset to another. 1. During a conversation with an external call, press The external call is automatically placed on hold and TRANSFER TO: : is displayed on the TONE TONE MUTE... -
Page 21: Handset Settings
Telephone operation Handset settings Using the feature menu, you can change settings to customize how the telephone works. 1. Press MENU/ in idle mode to enter the SELECT feature menu. 2. Use the up or down NavKey to scroll to the feature to be changed. When scrolling through the menu, the top menu item is always highlighted with a >... -
Page 22: Directory
Telephone operation Handset settings Ringer tone This feature allows you to choose one of 10 ringer > DIRECTORY tones. CALL LOG To choose a ringer tone: 1. Press MENU/ in idle mode to enter the SELECT feature menu. > RINGER TONE KEY TONE 2. -
Page 23: Directory
Telephone operation Handset settings Language In this menu, you can select the language used in all > DIRECTORY screen displays. CALL LOG To select a language: 1. Press MENU/ in idle mode to enter the SELECT > feature menu. LANGUAGE CLR VOICE MAIL 2. -
Page 24: Directory
Telephone operation Handset settings Clear voice mail indication If you subscribe to voice mail services provided > DIRECTORY by your local telephone company, the VOICEMAIL CALL LOG light on the telephone base will flash and NEW VOICE MAIL and the icon will appear on all handset screens when you have new voice mail. - Page 25 Telephone operation Handset settings Dial type > DIRECTORY Using this function, you can choose TONE or PULSE CALL LOG (rotary) dialing. The factory default setting is TONE. Change this to PULSE only if you do not have touch-tone dialing service. 1.
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Page 26: Directory
Directory Directory Pat Williams Shared directory 555-1234 The directory is stored in the telephone base, and is shared by all handsets. Changes made to the directory on any one handset will apply to all. NOTE: Only one handset can review the directory or call- er ID log at a time. -
Page 27: New Directory Entries
Directory New directory entries To create and store a new directory entry 1. Press MENU/ in idle mode to enter the SELECT feature menu. > DIRECTORY CALL LOG /SELECT again to enter the 2. Press MENU DIRECTORY when it is highlighted with a > symbol. - Page 28 Directory New directory entries 7. Enter the name when prompted. ENTER NAME • Use the dial pad to enter a name (up to Pat Williams_ 16 characters). Each time a key is pressed, the character on that key will be displayed. Additional key presses will produce other characters on that key.
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Page 29: Directory Search
Directory Directory search To browse through the directory 1. Press DIR in idle mode to display the first list- ing in the directory. DIRECTORY EMPTY will be displayed if there are no directory entries. Andrew 5556789 2. Press to browse through the directory. TONE Entries will be displayed alphabetically by the MUTE... - Page 30 Directory Directory search To search by name 1. Press DIR in idle mode to display the first list- ing in the directory. DIRECTORY EMPTY will be displayed if there are no directory entries. 2. When a name entry is displayed, press a dial NOTE: pad keys (2-9) to start a quick name search.
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Page 31: To Dial, Delete Or Change Entries
Directory To dial, delete or change entries To dial, delete or change a directory entry (name and number), the entry must be displayed on the hand- set. Use directory search (pages 26-27) to display an entry. To dial a displayed number When a directory entry is displayed, press PHONE SPEAKER to dial the displayed... -
Page 32: Caller Id Operation
Caller ID operation Caller ID operation Information about caller ID with call waiting This product has a caller ID function with call waiting feature which works with service from your local CHRISTINE SMITH 9�8-555-�1�� telephone company. 1���1 11/23 Caller ID with call waiting lets you see the name and telephone number of the caller before answering the telephone, even while on another call. -
Page 33: Shared Caller Id Log
Caller ID operation Caller ID operation Shared caller ID log CHRISTINE SMITH The caller ID log is stored in the telephone base, 9�8-555-�1�� and is shared by all handsets. Changes made at any one handset will be reflected in all. 1���1 11/23 NOTE: Only one handset can review the caller ID log or... -
Page 34: Memory Match
Caller ID operation Caller ID operation Memory match Names of callers will be displayed only if the Chris 9�8-555-�1�� information is provided by your local telephone company. 1���1 11/23 If the incoming telephone number exactly matches a telephone number in your directory, the name that appears on the screen will match the corre- sponding name in your directory. -
Page 35: To Review The Call Log
Caller ID operation HANDSET 1 To review the call log 6 MISSED CALLS To review the call log Press CID to review the call log. The call log dis- plays the caller ID entries in reverse chronological order starting with the most recent call. Press the Pat Williams up or down NavKey to scroll through the... -
Page 36: Answering System Operation
Answering system operation Answering system operation Message capacity The answering system can record up to 99 messages, depending on the length of each message. Individual messages can be up to four minutes long, and total maximum recording time is 14 minutes and 40 seconds. -
Page 37: Day & Time Announcement
Answering system operation Day & time announcement To set day & time Before playing each message, the answering system announces the day and time the message was received. Before using the answering system, follow the steps at left to set the year, time and day, so messages are Press CLOCK dated correctly. -
Page 38: Outgoing Announcements
Answering system operation Outgoing announcements Outgoing announcement are the messages callers hear Elapsed recording when calls are answered by the answering system. time (sec- onds). The telephone is pre-set with an outgoing announce- ment. If the telephone is set up to record messages, it answers calls with “Hello. -
Page 39: Changing Feature Options
Answering system operation Changing feature options You can change how the answering system operates. Press SETUP repeatedly to hear each feature. When you hear the feature you want to modify press SKIP or REPEAT to change the setting. Press SETUP to confirm your selection and move to the next menu option or press STOP to confirm your selection and exit the PLAY/... -
Page 40: Message Playback
Answering system operation Number of messages stored Message playback (or during playback, message number currently playing). Press PLAY to hear messages. The system /STOP announces the number of messages, then begins playback. If you have new messages, you will hear only the new messages (oldest first). -
Page 41: Recording & Playing Memos
Answering system operation Recording & playing memos Memos are messages you record yourself. They Elapsed recording are saved, played back and deleted exactly like time (sec- incoming messages. You can record a memo as onds). a reminder to yourself, or leave a message for someone else if other members of your household are using the answering system. -
Page 42: Message Counter Displays
Answering system operation Message counter displays The message counter usually displays the total Message counter number of memos and incoming messages. See the list below for explanations of other displays in this counter. Message counter displays � No messages. � (flashing) The clock needs to be set. -
Page 43: Answering System Mode
Answering system operation Answering system mode The answering system is factory turned on to answer and record. You can turn the answering system off, but if you do so, the answering system will not answer calls and record incoming messages. To turn the answering system off ANSWER ON Press... -
Page 44: Remote Access
Answering system operation Dial your telephone number Remote access from any touch-tone telephone. A two digit security code is required to access your When system answers, enter answering system from any touch-tone telephone. two digit remote access The code is 19 by default; see page 36 to change it. code (19 unless you have changed it). -
Page 45: Lights & Tones
Appendix Screen icons, indicator lights & tones Screen icons & alert tones Screen icons Speakerphone is in use. New voice mail messages have been received. Ringer off. HANDSET 1 Microphone is muted. 25 MISSED CALLS Missed and un-reviewed calls. MUTE Battery charging (animated display). - Page 46 Appendix Handset display screen messages Screen display messages PHONE The handset is in use. ENDED You have just ended a call. CALL LOG EMPTY You are accessing an empty call log. DIRECTORY EMPTY You are accessing an empty directory. LIST FULL You are saving to a full directory.
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Page 47: Handset Display Screen Messages
Appendix Handset display screen messages Screen display messages A handset with a low battery has CHARGING been placed in the telephone base or charger. UNABLE TO CALL Failed intercom or conference call (there are already two handsets TRY AGAIN being used). NOT AVAILABLE Someone else is already using the directory or call log when you try... -
Page 48: Adding And Registering
Your telephone can accommodate up to four cordless handsets. You can add new handsets (E598-1 or E598-2, sold separately) to the E5911/E5912B or E5913B at any time, but each handset must be registered with the telephone base before use. Each handset must be registered separately The handset provided with your E5911 is automatically registered as handset 1. -
Page 49: Replacing A Handset
Appendix Replacing a handset You may need to de-register your handsets if: You have the maximum number of registered handsets (four) and need to replace a handset. -OR- You wish to change the designated handset number of your registered handsets. You must first de-register ALL the handsets, and then re-register ALL the handsets you wish to use. -
Page 50: Troubleshooting
Appendix Troubleshooting If you have difficulty with your phone, please try the suggestions below. For Customer Service, visit our website at www.telephones.att.com or call 1 (800) 222-3111. In Canada dial 1 (866) 288-4268. • Make sure the power cord is securely plugged in. My phone doesn’t work •... - Page 51 Appendix Troubleshooting • Make sure your phone is set to the correct dial mode for the type of service that you have (pulse or touch tone). Refer to the Telephone operation section of this user’s manual (page 22) to set the dial mode. •...
- Page 52 Appendix Troubleshooting • If the cordless handset is in its base and the charge light does not come on, refer to the charge light is off section in this Troubleshooting guide. • Reset the telephone base. Unplug the unit’s electrical power.
- Page 53 Appendix Troubleshooting c. Selecting channels 4 through 10 for your router (refer to your router’s user manual for more information). • Other electronic products can cause interference to your cordless phone. Try installing your phone as far away from the following electronic devices as possible: wireless routers, radios, radio towers, pager towers, cell phones, intercoms, room monitors, televisions, personal comput- ers, kitchen appliances and other cordless phones.
- Page 54 Appendix Troubleshooting My cordless • Make sure that the ringer is not turned off. Refer to the handset does section(s) on ringer selection in this user’s manual. not ring when I • Make sure the telephone line cord is plugged securely into receive a call the telephone base and the telephone jack.
- Page 55 Appendix Troubleshooting My calls fade out • Other electronic products can cause interference with your or cut in and out cordless phone. Try installing your phone as far away from the while I’m using my following electronic devices as possible: wireless routers, radios, cordless handset radio towers, pager towers, cell phones, intercoms, room moni- tors, televisions, personal computers, kitchen appliances and...
- Page 56 Appendix Troubleshooting System does not • Make sure you subscribe to caller ID with call waiting fea- receive caller ID tures services provided by your local telephone company. Caller ID features will work only if both you and the caller or system does not display call- are in areas offering caller ID service, and if both telephone...
- Page 57 Appendix Troubleshooting • If the memory is full or the system is off, the system will answer after 10 rings. • You need to reset the answering system clock (see page 34). “Time and day not set” prompts • Make sure to enter your remote access code correctly (see System does not page 41).
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Page 58: Important Safety Instructions
Appendix Important safety instructions This symbol is to alert you to important operating or servicing instructions that may appear in this user’s manual. Always follow basic safety precautions when using this product to reduce the risk of injury, fire, or electric shock. Safety information •... - Page 59 Appendix Important safety instructions Especially About Cordless Telephones • Privacy: The same features that make a cordless phone convenient create some limitations. Telephone calls are transmitted between the telephone base and the handset by radio waves, so there is a possibility that your cordless phone conversations could be intercepted by radio receiving equipment within range of the cordless handset.
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Page 60: Save These Instructions
Appendix Important safety instructions ™ The RBRC Seal means that the manufacturer is voluntarily participating in an industry program to collect and recycle Nickel-metal rechargeable batteries when taken out of service within the United States. These batteries may be taken to a participating local retailer of replacement batteries or recycling center. -
Page 61: Fcc Part 68 And Acta
Appendix FCC Part 68 and ACTA This equipment complies with Part 68 of the FCC rules and with technical require- ments adopted by the Administrative Council for Terminal Attachments (ACTA). The label on the back or bottom of this equipment contains, among other things, a product identifier in the format US: AAAEQ##TXXXX. - Page 62 Appendix FCC Part 68 and ACTA If this product is equipped with a corded or cordless handset, it is hearing aid compatible. If this product has memory dialing locations, you may choose to store emergency telephone numbers (e.g., police, fire, medical) in these locations. If you do store or test emergency numbers, please: •...
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Page 63: Fcc Part 15
Appendix FCC Part 15 This equipment has been tested and found to comply with the requirements for a Class B digital device under Part 15 of the Federal Communications Commission (FCC) rules. These requirements are intended to provide reasonable protection against harmful interference in a residential installation. -
Page 64: Limited Warranty
Appendix Limited warranty The AT&T brand is used under license - any repair, replacement or warranty service, and all questions about this product should be directed to: In the United States of America, visit www.telephones.att.com or call 1 (800) 222-3111. In Canada dial 1 (866) 288-4268. - Page 65 Appendix Limited warranty 4. What is not covered by this limited warranty? This limited warranty does not cover: • PRODUCT that has been subjected to misuse, accident, shipping or other physical damage, improper installation, abnormal operation or handling, neglect, inundation, fire, water, or other liquid intrusion; or •...
- Page 66 Appendix Limited warranty 6. What must you return with the PRODUCT to get warranty service? You must: a. Return the entire original package and contents including the PRODUCT to the service location along with a description of the malfunction or dif- ficulty;...
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Page 67: Technical Specifications
Appendix Technical specifications RF frequency band 2400 MHz — 2483.5 MHz (handset to telephone base) RF frequency band 5725 MHz — 5850 MHz (telephone base to handset) Channels Operating temperature 32°F — 122°F 0°C — 50°C Telephone base voltage 96 — 130 Vrms (AC voltage, 60Hz) Telephone base voltage 9VDC @600mA... -
Page 68: Index
Appendix Index AC adapter, 6 Intercom, 16 Adding new handsets, 45 Incoming call log, 32 Alert tones, 42 Incoming calls, answering, 11 Answering calls, 11 Indicator lights, 42 Answering system, 33-41 Installation options, 8 Battery charging, 7 Last number redial, 11 Battery installation, 7 Low battery, 7 Belt clip, 10... -
Page 69: Remote Access Wallet Card
End remote access call ..(or hang up) 5.8 GHz cordless telephone/answering system E5911/E5912B/E5913B/E5914B © 2007 Advanced American Telephones. All rights reserved. AT&T and the AT&T logo are trademarks of AT&T Knowledge Ventures, licensed to Advanced American Telephones. Printed in China. - Page 70 www.telephones.att.com © 2007 Advanced American Telephones. All rights reserved. AT&T and the AT&T logo are trademarks of AT&T Knowledge Ventures, licensed to Advanced American Telephones. Printed in China. Issue 5 AT&T 05/07. 91-001099-010-100...