AT&T E5901, E5902B, E5903B, E5911, E5912B, E5913B, E5914B, E5921, E5922B, E5923B, E5924B, E6001, E6002B, E6012B, E6013B, E6014B, E381 User Manual

5.8 ghz expansion handset
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User's manual
E598-1
5.8 GHz expansion handset for
use with AT&T models E5901/
E5902B/E5903B/ E5911/
E5912B/E5913B/E5914B/
E5921/E5922B/E5923B/
E5924B/E6001/E6002B/
E6012B/E6013B/E6014B/
E3813B

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Table of Contents
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Summary of Contents for AT&T E5901, E5902B, E5903B, E5911, E5912B, E5913B, E5914B, E5921, E5922B, E5923B, E5924B, E6001, E6002B, E6012B, E6013B, E6014B, E381

  • Page 1 User’s manual E598-1 5.8 GHz expansion handset for use with AT&T models E5901/ E5902B/E5903B/ E5911/ E5912B/E5913B/E5914B/ E5921/E5922B/E5923B/ E5924B/E6001/E6002B/ E6012B/E6013B/E6014B/ E3813B...
  • Page 2 Congratulations on purchasing your new AT&T product. Before using this AT&T product, please read the Important safety instructions on pages 51 to 54 of this manual Please thoroughly read the user’s manual for all the feature operation and troubleshooting information you need to install and operate your new AT&T product.
  • Page 3: Table Of Contents

    You must charge the bat- tery and register the hand- set before use. Table of contents Quick reference guide ...1 Parts checklist ...2 Battery installation & charging ...3 Adding and registering handset ...4 Replacing a handset ...6 Belt clip & optional headset ...7 Handset operation ...8 Options while on calls ...
  • Page 4: Quick Reference Guide

    Getting started Quick reference guide For complete instructions, please refer to the manual provided with your E5901/E5902B/E5903B/E5911/E5912B/E5913B/E5914B/E5921/ E5922B/E5923B/E5924B/E6001/E6002B/E6012B/E6013B/E6014B/ E3813B telephone. If you are unable to find your manual, you may read and/or download the manual at Handset NavKeys Press to display caller ID information (page 38).
  • Page 5: Parts Checklist

    Getting started Parts checklist Save your sales receipt and original packaging in case you need to ship your telephone for warranty service. Check to make sure the telephone package includes the following: Quick start guide E598-1 5.8 GHz expansion handset for use with AT&T models E5901/E5902B/E5903B/ E5911/E5912B/E5913B/...
  • Page 6: Battery Installation & Charging

    Getting started Battery installation & charging After battery installation, the battery may have enough charge to allow you to make a short call. For best performance, place the handset in the charger or telephone base and allow it to charge for 16 hours before use. You can keep the battery charged by returning the handset to the charger or the telephone base after each use.
  • Page 7: Adding And Registering Handset

    Getting started Adding and registering handsets Before using a new E598-1 handset, you must register it with the E5901/E5902B/E5903B/E5911/E5912B/E5913B/E5914B/E5921/ E5922B/E5923B/E5924B/E6001/E6002B/E6012B/E6013B/ E6014B/E3813B telephone base (purchased separately). The E5901/ E5902B/E5903B/E5911/E5912B/E5913B/E5914B/E5921/E5922B/ E5923B/E5924B/E6012B/E6013B/E6014B/E3813B telephone can accommodate up to four cordless handsets. • The handset provided with the E5901/E5911/E5921/E6001 is automatically registered as handset 1.
  • Page 8 Getting started Adding and registering handsets PLEASE WAIT... HS X REGISTERED 12:00PM • Place the unregistered handset into the telephone base. After a few seconds PRESS HNDST LOC 4 SEC ON BASE will be shown on the screen. • Press and hold on the main telephone base until the IN USE light comes on (about four seconds), then release the button.
  • Page 9: Replacing A Handset

    Getting started Replacing a handset If you are replacing a handset on a system that has the maxi- mum number of registered handsets (four) or wish to change the assigned handset number of your registered handsets, you must first follow the below steps to de-register the handsets, then reg- ister all handsets again (page 4-5).
  • Page 10: Belt Clip & Optional Headset

    Getting started Belt clip & optional headset Install belt clip as shown below if desired. Snap belt clip into notches on both sides of handset. For hands-free telephone conversations, you can use any industry standard 2.5 mm headset (purchased separately). For best results, use an AT&T 2.5 mm headset.
  • Page 11: Handset Operation

    Elapsed time PHONE 00:00:12 Press to Press to make a end a call call TONE MUTE REDIAL DELETE PAUSE Press to turn on the speaker- phone SPEAKER 00:00:12 NOTE: If a headset is plugged into the handset, you will not be able to use the handset speakerphone.
  • Page 12: Handset Locator

    REDIAL 555-1234 TONE MUTE REDIAL DELETE PAUSE Telephone operation Handset operation Last number redial Press REDIAL /PAUSE most recently called numbers (up to 32 digits). Press repeatedly to view up to five recently called numbers. The handset will beep twice at the beginning or end of the list.
  • Page 13: Options While On Calls

    Press to adjust Press to the lis- switch tening between volume calls TONE MUTE REDIAL DELETE PAUSE TONE MUTE REDIAL DELETE PAUSE Telephone operation Options while on calls Volume control Press VOLUME keys on the side of the handset to adjust listening volume. Each press of the button increases or decreases the volume.
  • Page 14 Telephone operation Options while on calls Multiple handset use While on a call, a person on the ringing destination handset can press PHONE /FLASH the conversation. The person on either handset can press , or place the handset in /CLEAR the telephone base or charger to drop out of the call, but the call will not be terminated until all handsets hang up.
  • Page 15 Ringer silenced TONE MUTE REDIAL DELETE PAUSE Press to silence the microphone Telephone operation Options while on calls Mute Press MUTE /DELETE microphone. When mute is on, MUTED will show in the handset screen. You will be able to hear the caller, but your caller will not be able to hear you until you press MUTE again and resume speaking.
  • Page 16: Last Number Redial

    Press to Press to review review the call directory TONE MUTE REDIAL DELETE PAUSE Press to review the redial numbers Telephone operation Options while on calls Last number redial W h i l e o n a c a l l , y o u c a n p re s s REDIAL to review the most recently /PAUSE...
  • Page 17: Caller Id Log

    Telephone operation Options while on calls Caller ID log While on a call, you can press CID then to review the caller ID log. To dial the displayed number, press To clear the entry from the display, press and hold /CLEAR NOTE: While reviewing the call log on a call, storing the caller ID log number in the direc-...
  • Page 18: Intercom

    TONE TONE MUTE REDIAL MUTE REDIAL DELETE PAUSE DELETE PAUSE INTERCOM TO: Telephone operation Intercom Use the intercom feature for conversations between handsets. 1. Press INT. The screen of the originating handset will show INTERCOM TO:. 2. Enter the handset number of the destination handset.
  • Page 19 Telephone operation Intercom Handling incoming calls The telephone will beep if you receive an outside call during an intercom conversation. You can either: • Press PHONE intercom call and answer the incoming call. -OR- • Press INT or the intercom connection without answering the incoming call.
  • Page 20: Intercom Call Transfer

    TONE TONE MUTE REDIAL MUTE REDIAL DELETE PAUSE DELETE PAUSE TRANSFER TO: Telephone operation Intercom call transfer Use the intercom feature to transfer an external call from one handset to another. 1. During a conversation with an external call, press INT. The external call is automatically placed on hold and TRANSFER TO: is displayed on the screen.
  • Page 21 Telephone operation Intercom call transfer NOTES: • You can alternate between the intercom call and the outside call by pressing INT on the originating handset. The display will alternate between INTERCOM and OUTSIDE to indicate which party is active. • You can end the intercom call and return to the external call by pressing originating handset.
  • Page 22: Handset Settings

    Telephone operation Handset settings Using the feature menu, you can change settings to customize how the telephone works. To enter the settings menu: 1. Press MENU/ SELECT enter the feature menu. 2. Use the up or down NavKey, to scroll to the feature to be changed. When scrolling through the menu, the top menu item is always highlighted with a >...
  • Page 23: Ringer Volume

    > DIRECTORY CALL LOG > RINGER VOLUME RINGER TONE RINGER VOLUME Telephone operation Handset settings Ringer volume Using this menu, you can set a ring volume level (1-6), or turn the ringer off (0). When the ringer is turned off, the on the handset screen.
  • Page 24 > DIRECTORY CALL LOG > RINGER TONE KEY TONE RINGER TONE Telephone operation Handset settings Ringer tone This feature allows you to choose one of 10 ringer tones. To choose a ringer tone: 1. Press MENU/ SELECT enter the feature menu. 2.
  • Page 25 > DIRECTORY CALL LOG > KEY TONE LANGUAGE KEY TONE Telephone operation Handset settings Key tone The handset is factory programmed to beep with each key press. If you turn off the KEY TONE, there will be no beeps when keys are pressed. To turn the KEY TONE on or off: 1.
  • Page 26 > DIRECTORY CALL LOG > LANGUAGE CLR VOICE MAIL LANGUAGE ENGLISH Telephone operation Handset settings Language In this menu, you can select the language used in all screen displays. To select a language: 1. Press MENU/ SELECT enter the feature menu. 2.
  • Page 27 > DIRECTORY CALL LOG > CLR VOICE MAIL DIAL TYPE TURN INDICATOR OFF? Telephone operation Handset settings 2. Use the up or down NavKey to scroll to the CLR VOICE MAIL menu, press MENU menu when it is highlighted with a > symbol.
  • Page 28 > DIRECTORY CALL LOG > DIAL TYPE DIRECTORY DIAL TYPE TONE Telephone operation Handset settings Dial type Using this function, you can choose TONE or PULSE (rotary) dialing. The factory default setting is TONE. Change this to PULSE only if you do not have touch-tone dialing service.
  • Page 29 Telephone operation Handset settings Temporary ring silencing OFF/ Press CLEAR the telephone is ringing to silence the ringer temporarily. This will silence the ringer without disconnecting the call. The next incoming call will ring normally at the pre-set volume. NOTE: If there is more than one handset in use, all handsets ring with an incoming call except those with the volume turned off.
  • Page 30: Directory

    Pat Williams 555-1234 TONE MUTE REDIAL DELETE PAUSE Telephone operation Directory Shared directory The directory is stored in the telephone base, and is shared by all handsets. Changes made to the directory at any one handset will be reflected in all. NOTE: When one handset is offhook and another handset is in idle mode, both hand- sets can view caller ID log and directory at...
  • Page 31: New Directory Entries

    > DIRECTORY CALL LOG > REVIEW STORE > STORE REVIEW ENTER NUMBER 555-1234_ Telephone operation New directory entries To create and store a new directory entry 1. Press MENU/ SELECT enter the feature menu. /SELECT again to enter the 2. Press MENU DIRECTORY when it is highlighted with a >...
  • Page 32 ENTER NAME Williams_ Williams 555-1234 Telephone operation New directory entries NOTE: Each line can hold 16 digits, so if you enter a number longer than 16 digits, the numbers will be displayed in the following line. 7. Enter the name when prompted. •...
  • Page 33: Directory Search

    Andrew 5556789 Barbara 5559876 Telephone operation Directory search To browse through the directory 1. Press DIR in idle mode to display the first listing in the directory. DIRECTORY EMPTY will be displayed if there are no directory entries. 2. Press to browse through the directory.
  • Page 34 NOTE: Press OFF/ CLEAR anytime to exit the directory. Telephone operation Directory search 3. To see other names that start with the letters on the dial pad key, keep pressing the key. The names will be shown in alphabetical order. For example, if you have name entries Jennifer, Jessie, Kevin and Linda in your directory:...
  • Page 35: To Dial, Delete Or Change Entries

    Telephone operation To dial, delete or change entries To dial, delete or change a directory entry (name and number), the entry must be displayed on the handset. Use directory search (pages 30-31) to display an entry. To dial a displayed number When a directory entry is displayed, press PHONE SPEAKER to dial the...
  • Page 36 DIRECTORY DIRECTORY Andrew Andrew 5556789 5556789 DIRECTORY EDIT NUMBER 555-6789 DIRECTORY EDIT NAME Andy DIRECTORY Andy 5551234 Caller ID operation To dial, delete or change entries To change an entry When a directory entry is displayed: SELECT to modify the entry. 1.
  • Page 37: Caller Id

    CHRISTINE SMITH 908-555-0100 10:01 11/23 TONE MUTE REDIAL DELETE PAUSE Caller ID operation Caller ID Information about caller ID with call waiting This product has a caller ID with call waiting feature that works with service from your local telephone service provider. Caller ID with call waiting lets you see who is calling before answering the phone, even when you’re on another call.
  • Page 38 CHRISTINE SMITH 908-555-0100 10:01 11/23 TONE MUTE REDIAL DELETE PAUSE Caller ID operation Caller ID Shared caller ID log The caller ID log is stored in the telephone base, and is shared by all handsets. Changes made at any one handset will be reflected in all.
  • Page 39: Memory Match

    Chris 908-555-0100 10:01 11/23 TONE MUTE REDIAL DELETE PAUSE Caller ID operation Caller ID When the call log is full, the oldest entry is deleted to make room for new incoming call information. I f yo u a n s w e r a c a l l b efo re t h e information appears on the screen, it will not be saved in the call log.
  • Page 40 Caller ID operation Caller ID Missed calls When a handset is in idle mode and has calls that have not been reviewed, its screen will show XX MISSED CALLS. Any entries which have not been HANDSET 1 reviewed will be counted as MISSED 6 MISSED CALLS CALLS when the phone is idle.
  • Page 41: To Review The Call Log

    HANDSET 1 6 MISSED CALLS Pat Williams 555-1234 TONE MUTE REDIAL 10:31 11/23 DELETE PAUSE Chris Thompson 908-555-0100 11/23 10:21 Jeffrey Adams 555-9876 10:11 11/23 Caller ID operation To review the call log To review the call log Press CID to review the call log. The call log displays the caller ID entries in reverse chronological order.
  • Page 42 Caller ID operation To review the call log Other options • Press DELETE to delete the MUTE/ displayed entry from the call log. • Press and hold MUTE/ all entries from the call log. When asked to confirm, press to clear the call log of all entries, or press /CLEAR all call log entries intact.
  • Page 43: Screen Icons, Indicator Lights & Tones

    Appendix Screen icons, indicator lights & tones Screen icons & alert tones HANDSET 1 25 MISSED CALLS MUTE NEW 10:21 11/23 TONE MUTE REDIAL DELETE PAUSE TONE MUTE REDIAL DELETE PAUSE Screen icons Speakerphone is in use. New voice mail messages are received. Ringer off.
  • Page 44: Handset Display Screen Messages

    Appendix Handset display screen messages Screen display messages PHONE ENDED CALL LOG EMPTY DIRECTORY EMPTY You are accessing an empty direc- LIST FULL MUTED SPEAKER LOW BATTERY INCOMING CALL TONE NEW VOICE MAIL MUTE REDIAL DELETE PAUSE XX MISSED CALLS CONNECTING ...
  • Page 45: Screen Display Messages

    Appendix Handset display screen messages Screen display messages CHARGING UNABLE TO CALL TRY AGAIN NOT AVAILABLE AT THIS TIME MICROPHONE ON INTERCOM TO: TONE MUTE INTERCOM ENDED REDIAL DELETE PAUSE CALLING HANDSET X TRANSFER TO: NO SIGNAL, CALL ENDED WARNING CHECK BATTERY! A handset with a low battery has been placed in the telephone base...
  • Page 46: Troubleshooting

    Appendix Troubleshooting If you have difficulty with your phone, please try the suggestions below. For Customer Service, visit our website at 1 (800) 222-3111. or call My phone doesn’t work at all I cannot get a dial tone www.telephones.att.com In Canada dial •...
  • Page 47 Appendix Troubleshooting I cannot dial out My cordless handset isn’t performing normally • First try all the suggestions above. • Make sure you have a dial tone before dialing. The cordless handset may take a second or two to find the telephone base and produce a dial tone.
  • Page 48 Appendix Troubleshooting CONNECTING... displays on my cordless handset The batteries will not hold a charge • Ensure that the telephone base is powered up. • Place the cordless handset in telephone base for one minute to allow the cordless handset and telephone base to resynchronize channels.
  • Page 49 Appendix Troubleshooting I get noise, static, or weak signal even when I’m near the tel- ephone base • Other cordless phones and 802.11 wireless routers that are used for home computer networks both use internal radios to communicate. The radios may interfere with one another.
  • Page 50 Appendix Troubleshooting I hear other calls while using my phone I hear noise in the cordless handset, and none of the keys or buttons work My cordless handset does not ring when I receive a call • If you subscribe to DSL service and if you hear noise during conversations and/or your caller ID features are not functioning properly, install a DSL filter to the telephone line between the telephone base and...
  • Page 51 Appendix Troubleshooting My calls fade out or cut in and out while I’m using my cordless handset • Test a working phone at the phone jack. If another phone has the same problem, the problem is the phone jack. Contact your local telephone company (charges may apply).
  • Page 52 Appendix Troubleshooting The charge light is off My caller ID isn’t working System does not receive caller ID or system does not display caller ID during call waiting • Relocate your telephone base to a higher loca- tion. The phone will have better reception when not installed in a low area.
  • Page 53 Appendix Troubleshooting Common cure for electronic equipment If the unit does not seem to be responding normally, try putting the cordless handset in its telephone base. If it does not seem to respond, do the following (in the order listed): 1.
  • Page 54: Important Safety Instructions

    Appendix Important safety instructions This symbol is to alert you to important operating or servicing instructions that may appear in this user’s manual. Always follow basic safety precau - tions when using this product to reduce the risk of injury, fire, or electric shock.
  • Page 55 Appendix Important safety instructions • If this product has user-replaceable batteries, replace bat- teries only as described in your user’s manual. Do not burn or puncture batteries — they contain caustic chemicals. • If this product has a three-prong (grounding) plug or a polarized plug with one wide prong, it may not fit in non- polarized outlets.
  • Page 56 Appendix Important safety instructions • Potential TV interference: Some cordless telephones operate at frequencies that may cause interference to TVs and VCRs. To minimize or prevent such interference, do not place the telephone base of the cordless telephone near or on top of a TV or VCR.
  • Page 57: Save These Instructions

    Appendix Important safety instructions Precautions for users of implanted cardiac pacemakers Cardiac pacemakers (applies only to 900 MHz digital cordless tel- ephones): Wireless Technology Research, LLC (WTR), an independent research entity, led a multidisciplinary evaluation of the interfer- ence between portable wireless telephones and implanted cardiac pacemakers.
  • Page 58: Fcc Part 68 And Acta

    Appendix FCC Part 68 and ACTA This equipment complies with Part 68 of the FCC rules and with technical requirements adopted by the Administrative Council for Terminal Attachments (ACTA). The label on the back or bottom of this equipment contains, among other things, a product identifier in the format US: AAAEQ##TXXXX.
  • Page 59 Appendix FCC Part 68 and ACTA If this equipment is causing harm to the telephone network, the telephone company may temporarily discontinue your telephone service. The telephone company is required to notify you before interrupting service. If advance notice is not practical, you will be notified as soon as possible.
  • Page 60: Fcc Part 15

    Appendix FCC Part 15 This equipment has been tested and found to comply with the requirements for a Class B digital device under Part 15 of the Federal Communications Commission (FCC) rules. These require- ments are intended to provide reasonable protection against harmful interference in a residential installation.
  • Page 61: Limited Warranty

    Appendix Limited warranty The AT&T brand is used under license - any repair, replacement or warranty service, and all questions about this product should be directed to: In the United States of America visit our website at visit our website at www.telephones.att.com 1 (800) 222-3111.
  • Page 62 Appendix Limited warranty 3. How long is the limited warranty period? The limited warranty period for the PRODUCT extends for ONE (1) YEAR from the date of purchase. If the manufacturer repairs or replaces a materially defective PRODUCT under the terms of this limited warranty, this limited warranty also applies to repaired or replacement PRODUCT for a period of either (a) 90 days from the date the repaired or replacement PRODUCT is shipped to you or...
  • Page 63 Appendix Limited warranty • PRODUCT returned without valid proof of purchase (see item 6 below); or • Charges for installation or setup, adjustment of customer controls, and installation or repair of systems outside the unit. 5. How do you get warranty service? To obtain warranty service in the United States of America, visit www.telephones.att.com our website at...
  • Page 64 Appendix Limited warranty 6. What must you return with the PRODUCT to get warranty ser- vice? You must: a. Return the entire original package and contents including the PRODUCT to the service location along with a descrip- tion of the malfunction or difficulty; and b.
  • Page 65 Appendix Limited warranty Limitations: Implied warranties, including those of fitness for a particular purpose and merchantability (an unwritten warranty that the PRODUCT is fit for ordinary use) are limited to one year from date of purchase. Some states/provinces do not allow limi- tations on how long an implied warranty lasts, so the above limi- tation may not apply to you.
  • Page 66: Technical Specifications

    Appendix Technical specifications RF frequency band (handset to telephone RF frequency band (telephone base to handset) 5725 MHz — 5850 MHz Channels Operating tempera- ture Telephone base voltage (AC voltage, 60Hz) Handset voltage Charger voltage (AC adapter output) Replacement battery 5.8 GHz digital spread spectrum frequency hopping technology This technology digitally transmits your voice across multiple channels in both the 5.8GHz and 2.4GHz frequencies to provide enhanced range, ultimate sound clarity...
  • Page 67: Index

    Appendix Index AC adapter, 3 Alert tones, 40 Answering calls, 8 Auto off, 8 Battery charging, 3 Battery installation, 3 Belt clip, 7 Call waiting, 10 Call transfer, 17 Caller ID, 34 add entries to phone directory, 39 delete entries, 39 dial entries, 38 CID, 34 Clear voice mail indication, 23...
  • Page 68 Appendix Index Quick reference guide, 1 Receiving calls, 8 Recharging, 3 Redial, 9 Replacing a handset, 6 Ring silencing, 26 Ring tone options, 21 Ringer Volume, 10, 20 Search for names, 30 Speakerphone, 8 Switchhook flash, 10 Technical specifications, 63 Telephone operating range, 63 Troubleshooting, 43-50 Volume controls, 10...
  • Page 69 www.telephones.att.com © 2007 Advanced American Telephones. All rights reserved. AT&T and the AT&T logo are trademarks of AT&T Knowledge Ventures, licensed to Advanced American Telephones. Printed in China. Issue 4 07/07. 91-001109-010-100...

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