16 - Troubleshooting - Tascam HS-4000 Owner's Manual

16 – Troubleshooting
If the operation of this unit becomes irregular, please check the following things before requesting repair.
If the following measures do not resolve the problem, contact the store where you purchased the device or a TEAC Repair Center.
Power does not turn on.
• Confirm that the power plug, for example, is connected
completely.
Media is not recognized.
• Confirm that the CF card is securely inserted into the CF
slot.
• Pause recording or playback.
The unit controls do not function.
• Is the panel lock function ON?
Playback is not possible.
• Confirm that the file is compatible with the unit, which
supports sampling frequencies of 44.1, 47.952, 48, 48.048,
88.2 and 96 kHz (47.952/48.048: 48 kHz±0.1% pull-up/
down) and bit rates of 16 and 24.
• Confirm that the sampling frequencies of the project and
the audio file are the same.
There is no sound.
• Check the monitoring system connections and the amplifier
volume setting.
• On the MONITOR MIXER page of the MIXER SETUP screen,
check that the monitor level settings (level knob settings)
are not all the way down.
• When using a TASCAM RC-HS32PD remote controller (sold
separately), confirm that the fader is not lowered.
• If you cannot hear the input signal, arm the recording and
turn input monitoring ON.
• If you cannot hear the playback sound, turn input
monitoring OFF.
• Check the online function and online playback mode
settings.
• Check the MIXER SETUP screen SETUP tab to see if the
Monitor Mute by Online item is set to ON. If it is set to ON,
monitoring signals will be muted when online.
Recording is not possible.
• Reconfirm connections.
• Adjust the recording levels.
• If the CF card does not have enough capacity, erase
unneeded data and increase the amount of open space or
change the CF card.
• If the maximum number of recordable takes or the
maximum take number has been reached, change the
recording session.
• If the total number of items in the folder, including files and
subfolders, is too large, change the recording session.
Setting changes are not remembered.
• This unit backs up settings whenever the CF card selection
is changed, a project, session or take is loaded, and
playback or recording occurs.
After startup, if none of these actions is conducted, settings
might not be backed up even if they are changed.
I hear noise.
• Confirm that none of the cables have problems.
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TASCAM HS-4000
The touch panel does not work properly.
• Do not use commercially-available protective film for LCD
screens on the touch panel.
• Confirm that the panel lock function is not engaged and
locking the display.
I cannot create a new project.
• Confirm that a project with the same name does not
already exist.
• If the amount of space remaining on the CF card is too
small, a new project cannot be created. Erase unnecessary
data and then try again.