Display Of Calling / Called Numbers; Telesecretary Service - Mitel 3000 Administrator's Manual

DISPLAY OF CALLING / CALLED NUMBERS

The Calling number, if available via ANI or Caller ID, is presented on all incoming calls. If a name is
associated with the number in the CID/ANI table the name is used. If there is no name in the CID/ANI
table and a name is associated with the number in the system speed dial list then this name is presented. If
no name is associated with the number in either the CID/ANI table or the system speed dial list, and a name
is provided from the network, then the name provided by the network is displayed.
If no caller information is available the display shows Line x where x is the number of the line the call is
received on.
Note: ANI on CAS does not provide a name. ANI / CPNIE with ISDN does provide a name.
Note: With ISDN if the Caller Number field is provided then it can be displayed regardless of the
presentation flag. TR-11087 provides this information.

TELESECRETARY SERVICE

A new programming option 'Telesecretary Service' is provided in the extension programming menu and is
programmed as follows:
•
From the Programming extension, press the PROGRAM key.
•
Press the Scroll Down key ( ) until "System Programming" is displayed.
•
Select "System Programming".
•
Enter the System Programming Password and select "Extension".
•
Press the Scroll Down key ( ) until "Telesecretary Service'" is displayed.
•
Select "Telesecretary Service'" option.
•
When Telesecretary is selected the option to turn it on and off is presented.
•
Select the 'Telesecretary On' option.
When Telesecretary is set on the display states 'Call for xxxxxx' where xxxx is the received DID / DNIS
number. If the called number has an associated name in the DID/DNIS table, the name is displayed instead
of the number.
Note: This feature does not apply to analog caller ID phones. These phones will be presented with the
caller ID information only.
133
Mitel 3000
Administrator's Manual