The Copy Result Is Not What Was Expected - Fuji Xerox ApeosPort-V C3320 Administrator's Manual

14 Problem Solving

The Copy Result is Not What was Expected

If the copy result is not what was expected, identify the symptom in the following table to
perform the remedy.
The copy is dirty.
The copy is too
dark or light.
The color of the
document and of
the copy differ.
The copy is
slightly
misaligned.
14
Part of the image
is missing on the
copy.
396
Symptom Cause
The document glass or the
document cover is soiled.
The document is a
transparent type such as a
transparency film.
The document is colored,
rough, or a blueprint.
The document is glossy
printing paper.
The copy density is set to
[Darken] or [Lighten].
The document density is too
light.
The setting for [Original Type]
is inappropriate for the
document.
Is the color calibration
incorrect?
The document type selected
is not suitable.
The image quality selected is
unsuitable for the document.
Paper is misaligned in the
tray.
The paper is damp.
Folded or wrinkled paper is
included in the tray.
The document is pasted or
folded.
Remedy
Clean the document glass or the document
cover.
Refer to "Cleaning the Scanner" (P.64).
If the document is transparent, dirt on the
document cover may be copied. Place a white
sheet of paper on top of the document when
copying.
The paper's background color is copied.
Adjust the copy density or image quality, or
specify [Suppress Background].
Glossy printing paper easily sticks to the
document glass, and shadows are sometimes
copied, soiling the image. Place a
transparency film under the document when
copying.
Adjust the copy density.
Refer to "3 Copy" > "Image Quality" in the User Guide.
Adjust the copy density.
Refer to "3 Copy" in the User Guide.
Copy black text. If the printout is too light,
select [Text] for [Original Type].
Refer to "3 Copy"> "Image Quality" in the User Guide.
Execute auto calibration.
Refer to "Executing Calibration" (P.74).
Set the suitable value for [Original Type].
Refer to "3 Copy"> "Image Quality" > "Original Type
(Selecting the Document Type)" in the User Guide.
Copy black text. If the printout is too light,
select [Text] for [Original Type].
Refer to "3 Copy"> "Image Quality" in the User Guide.
Align the paper edges, and adjust them to
the tray's top corners to reload the paper.
Refer to "Loading Paper" (P.43).
If the paper is damp, the copy image may be
partially missing or unclear. Replace the
paper with new one.
Refer to "Loading Paper" (P.43).
Remove the unsuitable paper or replace all of
the paper with new one.
Refer to "Loading Paper" (P.43).
The pasted or folded section may not be
laying flat on the document glass. Place a
stack of white sheets on top of the document
to flatten the document against the
document glass.