Fuji Xerox DocuCentre-II C3000 Network Administrator's Manual

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DocuCentre-II C3000
Network Administrator Guide

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Summary of Contents for Fuji Xerox DocuCentre-II C3000

  • Page 1 DocuCentre-II C3000 Network Administrator Guide...
  • Page 2 The data saved in the hard disk of the machine may be lost if there is any problem in the hard disk. Fuji Xerox is not responsible for any direct and indirect damages arising from or caused by such data loss.
  • Page 3: Table Of Contents

    Table of Contents Table of Contents Table of Contents ....................1 Before Using the Machine ................7 Preface ......................8 Using This Guide....................9 Related Information Sources ................ 9 Organization of this Guide ................10 Conventions....................11 Product Overview..................13 Machine Components ..................
  • Page 4 Installation When Using NetWare..............39 Preparations....................40 Installation Procedure ..................40 Installation Overview .................. 40 Configuration on the Machine..............41 Configuration on the Computer ..............42 Installation When Using Microsoft Network (SMB)........43 Preparations....................44 Installation Procedure ..................44 Installation Overview .................. 44 Configuration on the Machine..............
  • Page 5 Table of Contents E-mail......................71 SMTP......................75 POP3 ......................76 HTTP ......................77 WebDAV ..................... 78 Bonjour ....................... 79 10 E-mail......................81 E-mail Overview ....................82 Preparations ....................83 Installation Procedure..................85 Installation Overview................... 85 Enabling Port and Setting TCP/IP .............. 85 Configuring E-mail Environment ..............
  • Page 6 Preparations....................114 System Requirements for the Machine ............ 114 Installation Procedure ................... 115 Installation Overview ................115 Enabling the Port and Setting TCP/IP ............115 Configuring the E-mail Environment............116 Testing iFax ....................120 13 Security ......................121 Security Service Overview ................122 Communication Security Service..............
  • Page 7 Table of Contents Scanner Features..................151 Troubleshooting ..................151 Notes and Restrictions................151 E-Mail Features ..................... 153 Troubleshooting ..................153 Internet/Intranet Connection................154 Troubleshooting ..................154 Notes and Restrictions................156 Index ........................157...
  • Page 9: Before Using The Machine

    1 Before Using the Machine This chapter describes how to use this guide. Preface ......................8 Using This Guide ..................9...
  • Page 10: Preface

    1 Before Using the Machine Preface Thank you for selecting the Fuji Xerox DocuCentre-II C3000 (hereafter referred to as "the machine"). This guide describes a number of configuration procedures for using this machine on a network. This guide assumes that the operator has a basic knowledge of the operating environment of the personal computer in use, networking environments, and how to operate a personal computer.
  • Page 11: Using This Guide

    Guides for Optional Accessories Optional accessories are also available for the machine. User Guides are provided with the optional accessories exclusively for the DocuCentre-II C3000. These User Guides are referred to as "guides for optional accessories". Guides for optional accessories are provided in two forms, as printed or as On-line Help.
  • Page 12: Organization Of This Guide

    1 Before Using the Machine Organization of this Guide This guide consists of the following chapters. 1 Before Using the Machine Describes the organization of this guide. 2 Product Overview Describes basic information such as identifying the major components, how to switch the machine on and off, and how to use the touch screen.
  • Page 13: Conventions

    Using This Guide Conventions In this document, “Computer” refers to a personal computer or workstation. The following icons are used in this guide. Important Indicates important information that you should read. Note Indicates additional information on operations or features. The following conventions are used in this guide: "...
  • Page 15: Product Overview

    2 Product Overview This chapter describes the names of each component, features and tools, switching on and off of the machine, cable connections, and the operation of the touch screen. Machine Components.................14 Overview of Features..................18 Tools ......................22 Power On / Off ....................24 Interface Cables..................26 Control Panel ....................27 Internal Fonts....................29...
  • Page 16: Machine Components

    2 Product Overview Machine Components This section describes the main components and functions of DocuCentre-II C3000 (hereafter referred to as "the machine"). Component Function Document cover Holds the document down. Document glass Originals are loaded here. Control panel Consists of operation buttons, LED indicators and a touch screen.
  • Page 17 Machine Components Tandem Tray Module + B Finisher Component Function B Finisher (optional) Allows you to staple printed or copied documents. Finisher top cover button Pressed to open the upper cover of the finisher when clearing paper jams. Finisher tray Stapled documents are delivered.
  • Page 18 2 Product Overview A Finisher Component Function Finisher top cover Open this cover when clearing paper jams. Front cover Open this cover when replacing the staple cartridge or clearing staple jams. Staple cartridge Contains staples. Center tray Holds printed or copied documents. The A Finisher is optional.
  • Page 19 Machine Components LINE4 LINE2 LINE1 Component Function USB 2.0 interface Connected to a USB cable. connector (optional) 10BASE-T / 100BASE-TX Connected to a network cable. connector <RESET> button Automatically turns the power off when detecting current leakage. Telephone Line Connectors Name on the Name on the Function...
  • Page 20: Overview Of Features

    2 Product Overview Overview of Features The following features are provided in a network environment. Print CentreWare Internet Services Scan E-mail iFax Print This section describes the environment where the machine is able to provide print services. This machine can be used as a local printer by directly connecting to a computer, or as a network printer when connecting to a network.
  • Page 21: Centreware Internet Services

    Overview of Features Supported Operating Systems Local Connection connection Network connection method Port Ether Port NetWare 9100 Talk TCP/ TCP/ IPX/ TCP/ TCP/ TCP/ Apple Protocol BEUI Talk Windows 95 *1, 2, 8 Windows 98 *1, 2 Windows Me Windows NT Windows 2000 Windows XP...
  • Page 22: Scan

    2 Product Overview Tab name Main function Status Displaying the machine status Displaying the status of the paper trays, output trays and consumables such as toners. Linking to the copyright screen. Displaying a list of jobs and job history, and deleting jobs. Print/Scan Printing Printing files stored in client computers.
  • Page 23: E-Mail

    Overview of Features Job Flow Scanning Scanning is performed according to a job flow. Note • This feature is only available for ApeosPort-II C4300/C3300/C2200. E-mail The following E-mail services are available: Note • This feature does not appear for some models. An optional package is necessary. For details, contact our Customer Support Center.
  • Page 24: Tools

    2 Product Overview Tools The following tools are provided with this machine. Configurable items vary by the tools. Control Panel The control panel is located at the center on top of the machine. It consists of operation buttons, LED indicators and a touch screen. The touch screen is located at the center of the control panel.
  • Page 25 Tools The relation of the tools and their configurable items are as follows: Note that the description in this manual is focused on the configuration from the control panel. CentreWare Tools in the ApeosWare Item Control Panel Internet Driver CD Kit EasyAdmin Services Enabling a port...
  • Page 26: Power On / Off

    2 Product Overview Power On / Off Turn on the power before operating the machine. The machine is ready for operation within 42 seconds after the power is turned on. The time may vary depending on the machine configuration. Turn the machine off at the end of the day or when it is not in use for a long period of time.
  • Page 27: Powering Off

    Power On / Off Powering Off The procedure for turning the power off is as follows. Important • Turning off the power of the machine may cause loss of data being processed. Before turning the power off, make sure that all copy or print jobs have completely finished.
  • Page 28: Interface Cables

    2 Product Overview Interface Cables When connecting the machine directly to a computer, use USB interface. When connecting to a network, use the Ethernet interface. Using the USB Interface The USB interface (optional) supports USB 2.0. This section describes the installation procedure for the USB interface. Confirm that the machine is off.
  • Page 29: Control Panel

    Control Panel Control Panel The following describes the names and functions of components on the control panel. Note • When an optional large color control panel is installed, the position and shape of the control panel differs. For details, refer to "Large Color Control Panel" under "Chapter 16 Large Control Panel"...
  • Page 30 2 Product Overview Component Function <Clear All> button Returns the statuses of all displayed services to their default values. The machine will be reset to this state after it is turned on. In this manual, this button is indicated as the <Clear All> button. <Interrupt>...
  • Page 31: Internal Fonts

    Internal Fonts Internal Fonts The following fonts are available as standard. Refer to the manual in the PostScript Driver Library CD-ROM for the PostScript fonts. Stroke fonts • European Stroke fonts (for PCL5 and HP-GL/2) Outline Euro- HP-GL/2 Roman fonts pean Sans Serif Arial...
  • Page 32 2 Product Overview PCL5 Muyngio Graphic Gothic Kungso R- Gothic Saemmul Muyngio T-Myungio Gothic T-Gothic R- Gothic TR-Gothic Graphic T-Graphic Kungso T-Kungso Saemmul T-Saemmul PCL5 ShuSong PCL5 ShuSong ESC/P-K...
  • Page 33: Installation When Using Usb Port

    3 Installation When Using USB Port This chapter describes how to install the machine when using a USB interface. Preparations ....................32 Installation Procedure .................32...
  • Page 34: Preparations

    3 Installation When Using USB Port Preparations Prepare the following items to install the machine when using a USB interface. USB cable CD-ROM of the Driver CD Kit (provided with the machine) USB 2.0 kit (optional) PostScript 3 Kit (optional: when using Macintosh) Installation Procedure Installation Overview The machine can be connected directly to a computer using a USB cable.
  • Page 35: Configuration On The Computer

    Installation Procedure Configure the following items as necessary. Print Mode Configure the print language on the machine to match the received data. Enable when receiving a job using PJL commands. The PJL commands are independent of any print languages. A print language used in the next data can be set independently of the current print language.
  • Page 37: Installation When Using Tcp/Ip (Lpd/Port 9100)

    4 Installation When Using TCP/ IP (LPD/Port 9100) This chapter describes how to install the machine when using a TCP/IP (LPD/ Port 9100) protocol. Preparations ....................36 Installation Procedure .................36...
  • Page 38: Preparations

    4 Installation When Using TCP/IP (LPD/Port 9100) Preparations Prepare the following items to install the machine when using a TCP/IP (LPD/Port 9100) protocol. TCP/IP network environment CD-ROM of the Driver CD Kit (provided with the machine) PostScript 3 Kit (optional: when using Macintosh) Installation Procedure Installation Overview The machine can be connected to a computer using a TCP/IP (LPD/Port 9100)
  • Page 39 Installation Procedure Set an IP address. If an IP address is already set, this step is not necessary. Also, in an environment with DHCP or BOOTP, configure the way to obtain an IP address. Either the address cannot be obtained automatically or manual configuration is preferred, configure an IP address, a subnet mask, and a gateway address.
  • Page 40: Configuration On The Computer

    4 Installation When Using TCP/IP (LPD/Port 9100) Configuration on the Computer The following describes the configuration procedure for the computer. In order to print from the machine, the computer needs to have a print driver installed. For information on the supported operating systems, refer to "Supported Operating Systems" (P.19). For information on the driver installation procedure, refer to the manual contained in the CD-ROM of the Driver CD Kit.
  • Page 41: Installation When Using Netware

    5 Installation When Using NetWare This chapter describes how to use the machine when using a NetWare network. Preparations ....................40 Installation Procedure .................40...
  • Page 42: Preparations

    5 Installation When Using NetWare Preparations Prepare the following items to install the machine when using a NetWare network. NetWare server TCP/IP or IPX/SPX network environment CD-ROM of the Driver CD Kit (provided with the machine) Installation Procedure Installation Overview The machine supports a PServer mode both for the NetWare Directory Service and Bindery Service.
  • Page 43: Configuration On The Machine

    Installation Procedure Configuration on the Machine The following describes the configuration procedure to connect the machine to a NetWare network. Note • The configuration can also be performed using CentreWare Internet Services or IP Address Setting Tool included in the CD-ROM of the Driver CD Kit. For information on how to use CentreWare Internet Services, refer to "Using CentreWare Internet Services"...
  • Page 44: Configuration On The Computer

    5 Installation When Using NetWare 3) Select [Port Settings]. 4) Select [LPD] and then select [Change Settings]. 5) Select [Port Status] and select [Change Settings]. 6) Select [Enabled] then select [Save]. 7) Select [Close] repeatedly until the [Network Settings] screen is displayed. Set an IP address.
  • Page 45: Installation When Using Microsoft Network (Smb)

    6 Installation When Using Microsoft Network (SMB) This chapter describes how to install the machine when using a Microsoft Network (SMB). Preparations ....................44 Installation Procedure .................44...
  • Page 46: Preparations

    6 Installation When Using Microsoft Network (SMB) Preparations Prepare the following items to use the machine when using a Microsoft Network (SMB). TCP/IP or NetBEUI network environment CD-ROM of the Driver CD Kit (provided with the machine) Installation Procedure Installation Overview The machine can be connected to computers using Microsoft Networks (SMB).
  • Page 47: Configuration On The Computer

    Installation Procedure Set an IP address. If an IP address is already set, this step is not necessary. Also, in an environment with DHCP or BOOTP, configure the way to obtain an IP address. Either the address cannot be obtained automatically or manual configuration is preferred, configure an IP address, a subnet mask, and a gateway address.
  • Page 49: Installation When Using Internet Printing Protocol (Ipp)

    7 Installation When Using Internet Printing Protocol (IPP) This chapter describes how to install the machine when using an Internet Printing Protocol (IPP). Preparations ....................48 Installation Procedure .................48...
  • Page 50: Preparations

    7 Installation When Using Internet Printing Protocol (IPP) Preparations Prepare the following items to install the machine when using a Internet Printing Protocol (IPP). TCP/IP network environment CD-ROM of the Driver CD Kit (provided with the machine) Installation Procedure Installation Overview The machine can be connected to computers using IPP.
  • Page 51: Configuration On The Computer

    Installation Procedure Set an IP address. If an IP address is already set, this step is not necessary. Also, in an environment with DHCP or BOOTP, configure the way to obtain an IP address. Either the address cannot be obtained automatically or manual configuration is preferred, configure an IP address, a subnet mask, and a gateway address.
  • Page 53: Installation When Using Ethertalk

    8 Installation When Using EtherTalk This chapter describes how to install the machine when using an EtherTalk network. Preparations ....................52 Installation Procedure .................52...
  • Page 54: Preparations

    8 Installation When Using EtherTalk Preparations Prepare the following items to install the machine when using EtherTalk interface. EtherTalk network environment PostScript 3 Kit (optional) Installation Procedure Installation Overview The machine can be connected to computers using an EtherTalk network. The following is the procedure to use EtherTalk.
  • Page 55: Configuration On The Computer

    Installation Procedure After the machine is restarted, print out [Settings List] to confirm that the EtherTalk port is enabled. For information on how to print a settings list, refer to "Print Report/List" under "Chapter 12 Machine Status" in the User Guide. Configure other EtherTalk settings as necessary.
  • Page 57: Using Centreware Internet Services

    9 Using CentreWare Internet Services This chapter describes how to use CentreWare Internet Services. Preparations ....................56 Installation Procedure .................56 Network Setting Items (Port/Protocol) for CentreWare Internet Services ...59...
  • Page 58: Preparations

    9 Using CentreWare Internet Services Preparations Prepare the following items to use CentreWare Internet Services. Computer supporting the TCP/IP protocol Configuration on the machine - IP address - Subnet mask Refer to "Problem Solving" (P.133) when any troubles occur during the configuration. Installation Procedure Installation Overview CentreWare Internet Services provides services such as displaying the status of the...
  • Page 59 Installation Procedure 6) Select [Enabled] then select [Save]. 7) Select [Close] repeatedly until the [Network Settings] screen is displayed. Set an IP address. If an IP address is already set, this step is not necessary. Also, in an environment with DHCP or BOOTP, configure the way to obtain an IP address.
  • Page 60: Confirmation Of The Configuration

    9 Using CentreWare Internet Services Confirmation of the Configuration Connect to CentreWare Internet Services from a computer. Start a web browser. Enter the machine's IP address or the Internet address to the address entry column on the web browser, and press the <Enter> key. Example of the IP address entry (when the machine's IP address is 192.168.1.1) http://192.168.1.1/ Example of the Internet address entry (when the machine's Internet address is...
  • Page 61: Network Setting Items (Port/Protocol) For Centreware Internet Services

    Network Setting Items (Port/Protocol) for CentreWare Internet Services Network Setting Items (Port/Protocol) for CentreWare Internet Services CentreWare Internet Services enable you to alter various settings on the machine from a computer. Note • Confirm that the port in use is enabled in [Start Port] of the [Properties] tab, if an item that you want to set is not displayed.
  • Page 62: Ethernet

    9 Using CentreWare Internet Services Ethernet This section describes the settings for the Ethernet interface. Start a web browser. Enter the machine’s IP address or the Internet address to the address entry column on the web browser, and press the <Enter> key. Example of the IP address entry http://192.168.1.1/ Example of the Internet address entry...
  • Page 63: Usb

    Network Setting Items (Port/Protocol) for CentreWare Internet Services This section describes the settings for the USB interface. Start a web browser. Enter the machine's IP address or the Internet address to the address entry column on the web browser, and press the <Enter> key. Example of the IP address entry http://192.168.1.1/ Example of the Internet address entry...
  • Page 64: Ethertalk

    9 Using CentreWare Internet Services EtherTalk This section describes the settings for EtherTalk. Note • EtherTalk can be set only when an optional PostScript 3 Kit is installed. Start a web browser. Enter the machine's IP address or the Internet address to the address entry column on the web browser, and press the <Enter>...
  • Page 65: Smb

    Network Setting Items (Port/Protocol) for CentreWare Internet Services This section describes the settings for SMB. Start a web browser. Enter the machine's IP address or the Internet address to the address entry column on the web browser, and press the <Enter> key. Example of the IP address entry http://192.168.1.1/ Example of the Internet address entry...
  • Page 66: Netware

    9 Using CentreWare Internet Services Note • The default user ID is “11111” and password is “x-admin”. 3) The right frame on the web browser will change to the machine reboot display. 4) Click [Reboot]. The machine will reboot and the setting value will be reflected. NetWare This section describes the settings for NetWare.
  • Page 67: Tcp/Ip

    Network Setting Items (Port/Protocol) for CentreWare Internet Services Select the [Enable] check box to enable the [TBCP Filter]. Note • The TBCP filter is set only when an optional PostScript 3 Kit is installed. Set the [Tree Name]. Note • The tree name is set only when used in the Directory Service. Set the [Context Name].
  • Page 68 9 Using CentreWare Internet Services Click [+] on the left of [Protocol Settings] to display the items in the folder. Click [TCP/IP]. Set [Host Name]. Select how to obtain an IP address from the [Get IP Address] pull-down menu. Set [IP Address]. Note •...
  • Page 69: Lpd

    Network Setting Items (Port/Protocol) for CentreWare Internet Services Note • The default user ID is “11111” and the default password is “x-admin”. 2) The right frame on the web browser will change to the machine reboot display. 3) Click [Reboot]. The machine will reboot and the setting value will be reflected. This section describes the settings for LPD.
  • Page 70: Snmp

    9 Using CentreWare Internet Services SNMP This section describes the settings for SNMP. Note • When managing the machine using a software such as the CentreWare, enable the SNMP port. Start a web browser. Enter the machine's IP address or the Internet address to the address entry column on the browser, and press the <Enter>...
  • Page 71 Network Setting Items (Port/Protocol) for CentreWare Internet Services This section describes the settings for the IPP port. Start a web browser. Enter the machine's IP address or the Internet address to the address entry column on the browser, and press the <Enter> key. Example of the IP address entry http://192.168.1.1/ Example of the Internet address entry...
  • Page 72: Port 9100

    9 Using CentreWare Internet Services Port 9100 This section describes the settings for the Port 9100 port. Note • Enable the Port 9100 port when using HP-UX. Start a web browser. Enter the machine's IP address or the Internet address to the address entry column on the browser, and press the <Enter>...
  • Page 73: E-Mail

    Network Setting Items (Port/Protocol) for CentreWare Internet Services E-mail Enabling the Ports This section describes the procedure to enable the ports that are used for the E-mail and iFax features. Start a web browser. Enter the machine's IP address or the Internet address to the address entry column on the browser, and press the <Enter>...
  • Page 74: Setting Items

    9 Using CentreWare Internet Services Setting Items This section describes the setting items for the E-mail and iFax features. Note • Click [Help] at the top right of the CentreWare Internet Services screen for details on the setting items.
  • Page 75 Network Setting Items (Port/Protocol) for CentreWare Internet Services Start a web browser. Enter the machine's IP address or the Internet address to the address entry column on the browser, and press the <Enter> key. Example of the IP address entry http://192.168.1.1/ Example of the Internet address entry http://myhost.example.com/...
  • Page 76 9 Using CentreWare Internet Services Note • Set this item when using the E-mail, iFax, Mail Notice, or Job Completion Notice feature. Set the POP3 server. Refer to "POP3" (P.76) for the setting details. Note • Set this item when using the E-mail Printing or iFax feature and [POP3] is specified for [Receiving Protocol].
  • Page 77: Smtp

    Network Setting Items (Port/Protocol) for CentreWare Internet Services SMTP This section describes the SMTP server settings. Note • Set this item when using the E-mail, iFAX, Mail Notice, or Job Completion Notice feature. Start a web browser. Enter the machine's IP address or the Internet address to the address entry column on the browser, and press the <Enter>...
  • Page 78: Pop3

    9 Using CentreWare Internet Services 1) Click the [Apply New Settings]. A screen to enter the user name and password will be displayed. 2) Enter the System Administrator user ID and password into [User Name] and [Password], and click [OK]. Note •...
  • Page 79: Http

    Network Setting Items (Port/Protocol) for CentreWare Internet Services Enter [POP User Password]. Set [POP3 Server Check Interval]. Reflect the values as the machine's setting values. 1) Click the [Apply New Settings]. A screen to enter the user name and password will be displayed.
  • Page 80: Webdav

    9 Using CentreWare Internet Services Reflect the values as the machine's setting values. 1) Click the [Apply New Settings]. A screen to enter the user name and password will be displayed. 2) Enter the System Administrator user ID and password into [User Name] and [Password], and click [OK].
  • Page 81: Bonjour

    Network Setting Items (Port/Protocol) for CentreWare Internet Services 2) Enter the System Administrator user ID and password into [User Name] and [Password], and click [OK]. Note • The default user ID is “11111” and the default password is “x-admin”. 3) The right frame on the web browser will change to the machine reboot display. 4) Click [Reboot].
  • Page 82 9 Using CentreWare Internet Services Reflect the values as the machine's setting values. 1) Click the [Apply New Settings]. A screen to enter the user name and password will be displayed. 2) Enter the System Administrator user ID and password into [User Name] and [Password], and click [OK].
  • Page 83: 10 E-Mail

    10 E-mail This chapter describes the configuration to utilize the services using E-mail on the machine. E-mail Overview..................82 Preparations ....................83 Installation Procedure .................85...
  • Page 84: E-Mail Overview

    10 E-mail E-mail Overview The machine is capable of exchanging E-mails. The following features are available by exchanging E-mails. E-mail iFax E-mail Printing Mail Notice Job Completion Notice E-mail Scanned documents can be converted into an electronic format and transmitted via E- mail.
  • Page 85: Preparations

    Preparations Preparations The following items are required in order to use the E-mail feature. iFAX E-mail iFax E-mail Direct Mail Com- Item Description Print- Notice pletion Notice SMTP POP3 SMTP POP3 SMTP The TCP/IP address for the TCP/IP machine. address TCP/IP is used for e-mail.
  • Page 86 10 E-mail Registering E-mail account A mail account for the machine needs to be registered to a mail server. Note • Information on mail account registration, contact your System Administrator. Configuring E-mail Environment Enable the port and configure the machine E-mail address, TCP/IP environment, and E-mail server from the machine.
  • Page 87: Installation Procedure

    Installation Procedure Installation Procedure Installation Overview This section describes the configuration procedure to use the E-mail feature on the machine. The following two steps are necessary to use the E-mail feature. Enabling port and setting TCP/IP Set the machine to be able to use TCP/IP. Configuring E-mail Environment Set the items for E-mail on the machine.
  • Page 88: Configuring E-Mail Environment

    10 E-mail 2) Select [TCP/IP - Get IP Address] and then select [Change Settings]. 3) Select one from [DHCP], [BOOTP], [RARP], [DHCP/Autonet] or [Manual] and then select [Save]. If you select anything other than [Manual], proceed to Step 4. Note •...
  • Page 89 Installation Procedure 7) Set a host name and a domain name as above. 8) Select [Close]. If [SMTP] has been selected for the [Mail Receiving Protocol] Aliases cannot be configured. A user can decide an account name (the left side of the @ mark).
  • Page 90 10 E-mail Enter a value in the range from 1 to 65535. Note • Do not use the numbers of any other ports. [POP3 Server Check Interval] Set the interval for checking the e-mail on the POP3 server. [POP3 Server Login Name] Enter the name to login to the POP3 server.
  • Page 91 Installation Procedure Configure the domain restriction. 1) Select [Domain Filter] and set the following items. Domain filtering Select one from [Off], [Enter Permitted Domain Names], or [Enter Rejected Domain Names]. [Domain 1] - [Domain 50] Specify up to 50 domains if either [Enter Permitted Domain Name] or [Enter Rejected Domain Name] has been selected for [Domain Filter].
  • Page 93: 11 Using Scan Service

    11 Using Scan Service This chapter describes the configuration to utilize the scan services on the machine. Scan Service Overview................92 Configuration of E-mail ................93 Configuration of Scan to Mailbox..............99 Configuration of Network Scanning (Job Template Scanning) ....104 Configuration of Scan to FTP/SMB............107 Configuration of the Job Flow ..............110...
  • Page 94: Scan Service Overview

    11 Using Scan Service Scan Service Overview The machine is capable of scan services. The following functions are available by using the scan services. E-mail Scan to Mailbox Network Scanning (Job Template Scanning) Scan to FTP/SMB Job Flow Scanning Note •...
  • Page 95: Configuration Of E-Mail

    Configuration of E-mail Configuration of E-mail Preparations Prepare the following to use the E-mail feature on the machine. Registering E-mail account An E-mail account for the machine needs to be registered to a mail server. Note • Information on mail account registration, contact your system administrator. Installation Overview This section describes the configuration procedure to use E-mail on the machine.
  • Page 96: Configuring E-Mail Environment

    11 Using Scan Service Set an IP address. If an IP address is already set, this step is not necessary. Also, in an environment with DHCP or BOOTP, configure the way to obtain an IP address. Either the address cannot be obtained automatically or manual configuration is preferred, configure an IP address, a subnet mask, and a gateway address.
  • Page 97 Configuration of E-mail Set an E-mail address, host name, and domain name. 1) Select [System Settings]. 2) Select [Network Settings]. 3) Select [Machine E-mail Address/Host Name]. 4) Select [E-mail Address] and then select [Change Settings]. 5) Enter an E-mail address using the keyboard displayed. 6) Select [Save].
  • Page 98 11 Using Scan Service [POP3 Server IP Address] Enter an IP address if [By IP Address] has been selected for [POP3 Server Setup]. Note • Enter the address in the format “xxx.xxx.xxx.xxx”. The "xxx" should be a numeric value in the range from 0 to 255.
  • Page 99 Configuration of E-mail [SMTP AUTH Login Name] Set this item if [SMTP AUTH] has been selected for [E-mail Send Authentication]. [SMTP AUTH Password] Set this item if [SMTP AUTH] has been selected for [E-mail Send Authentication]. Enter the same password twice in the [New Password] and [Re-enter Password]. If you do not set the password, leave it blank and select [Save].
  • Page 100 11 Using Scan Service Select [Close] repeatedly until the [System Settings] screen is displayed. Select [Exit]. After the machine is restarted, print a settings list to confirm that each item is configured. For information on how to print a settings list, refer to "Print Report/List" under "Chapter 12 Machine Status"...
  • Page 101: Configuration Of Scan To Mailbox

    Enabling Port and Setting TCP/IP When using Network Scanner Utility2 (Scan Driver and Mailbox Viewer2) provided by Fuji Xerox, enable a salutation port and configure an IP address. When using an application supporting a WebDAV protocol provided by Fuji Xerox such as CentreWare EasyOperator, enable a WebDAV port and an Internet service (HTTP) port, and configure an IP address.
  • Page 102 5) Select [Port Status] and select [Change Settings]. 6) Select [Enabled] then select [Save]. 7) Select [Close] repeatedly until the [Network Settings] screen is displayed. When using an application supporting a WebDAV protocol provided by Fuji Xerox such as CentreWare EasyOperator 1) Select [System Settings].
  • Page 103: Registering A Mailbox

    Configuration of Scan to Mailbox Registering a Mailbox The following describes the procedure to register a mailbox for storing scanned documents. Documents stored in a mailbox can be imported into a computer using a scan driver, CentreWare Internet Services or CentreWare EasyOperator. For information on how to import documents, refer to "Importing Scanned Data"...
  • Page 104 11 Using Scan Service Set the Check Password setting. When applying access restriction 1) Select [On]. 2) Enter a password using numeric values (0 through 9). Up to 20 digits are allowed for the password. 3) Select an item from [Target Operation], and select [Save].The [Mailbox XXX - Create/Delete] screen appears.
  • Page 105 Configuration of Scan to Mailbox Delete Documents with Expiry Date When an [Document Expiry Date] is set in [Stored Document Settings] under [System Settings], expired documents are deleted at the specified time. For information on the Document Expiry Date, refer to “Stored Document Settings” under "Chapter 10 System Settings"...
  • Page 106: Configuration Of Network Scanning (Job Template Scanning)

    11 Using Scan Service Configuration of Network Scanning (Job Template Scanning) Preparations The following software (optional) is required to use the job template scan feature on the machine. CentreWare Scan Service Installation Overview This section describes the configuration procedure to use the job template scan function on the machine.
  • Page 107: Configuring The Snmp Port

    Configuration of Network Scanning (Job Template Scanning) Set an IP address. If an IP address is already set, this step is not necessary. Also, in an environment with DHCP or BOOTP, configure the way to obtain an IP address. Either the address cannot be obtained automatically or manual configuration is preferred, configure an IP address, a subnet mask, and a gateway address.
  • Page 108: Configuration On A Computer

    11 Using Scan Service Select the [UDP] check box under [SNMP]. Reflect the values as the machine's setting values. 1) Click the [Apply New Settings]. 2) Enter the System Administrator user ID and password into [User Name] and [Password], and click [OK]. Note •...
  • Page 109: Configuration Of Scan To Ftp/Smb

    Configuration of Scan to FTP/SMB Configuration of Scan to FTP/SMB Preparations Prepare the following to use the Scan to FTP/SMB feature. Using with FTP When using with FTP transmission, one of the following FTP servers and an account to FTP servers (login name and password) are required. Microsoft Windows Server 2003 FTP service of Microsoft Internet Information Server 6.0 Microsoft Windows NT Server 4.0, Microsoft Windows 2000 Server, Microsoft...
  • Page 110: Enabling Port And Setting Tcp/Ip

    11 Using Scan Service Enabling Port and Setting TCP/IP In order to use Scan to FTP/SMB, enable a port (SMB or FTP client) and set the IP address. The procedure for setting the machine is as follows. Note • The configuration can also be performed using CentreWare Internet Services. For information on how to use CentreWare Internet Services, refer to "Using CentreWare Internet Services"...
  • Page 111: Configuration On The Computer

    Configuration of Scan to FTP/SMB 6) Select [Save]. 7) Configure [TCP/IP - Subnet Mask] and [TCP/IP - Gateway Address] as the above. Note • Enter the address in the format “xxx.xxx.xxx.xxx”. The "xxx" should be a numeric value in the range from 0 to 255.
  • Page 112: Configuration Of The Job Flow

    11 Using Scan Service Configuration of the Job Flow Installation Overview This section describes the configuration procedure to use the job flow scanning on the machine. The following is the procedure to use the job flow scanning. Enabling Port and Setting TCP/IP Enable the SOAP port, Internet Service (HTTP) port, and SNMP port, and set IP addresses on the machine.
  • Page 113: Configuring The Snmp Port

    Configuration of the Job Flow 4) Select [Close] repeatedly until the [Port Settings] screen is displayed. 5) Enable the Internet service (HTTP) port as above. 6) Select [Close] repeatedly until the [Network Settings] screen is displayed. Set an IP address. If an IP address is already set, this step is not necessary.
  • Page 114: Configuration On The Computer

    11 Using Scan Service Example of the Internet address entry http://myhost.example.com/ Note • When specifying a port number, add “:” and a port number to the end of the Internet address. Click the [Properties] tab. Click [Start Port]. Select the [UDP] check box under [SNMP]. Reflect the values as the machine's setting values.
  • Page 115: 12 Using The Ifax Service

    12 Using the iFax Service This chapter describes how to use the Internet fax (iFax) service on the machine. iFax Overview ...................114 Preparations .....................114 Installation Procedure ................115...
  • Page 116: Ifax Overview

    12 Using the iFax Service iFax Overview When the fax feature is enabled and equipped with an optional Internet Fax kit, the machine can transmit scanned data as an e-mail attachment using either corporate networks or the Internet, unlike conventional fax machines which utilize public phone lines.
  • Page 117: Installation Procedure

    Installation Procedure Installation Procedure Installation Overview This section describes the configuration procedure to use the iFax feature on the machine. The following is the procedure to use the iFax feature. Enabling the port and Setting TCP/IP Enable the ports which are used for the iFax feature, and set an IP address of the machine.
  • Page 118: Configuring The E-Mail Environment

    12 Using the iFax Service 3) Select one from [DHCP], [BOOTP], [RARP], [DHCP/Autonet] or [Manual] and then select [Save]. If you select anything other than [Manual], proceed to Step 4. Note • When using a DHCP server, also configure the WINS (Windows Internet Name Service) server.
  • Page 119 Installation Procedure If [SMTP] has been selected for the [Mail Receiving Protocol] Aliases cannot be configured. A user can decide an account name (the left side of the @ mark). An address (the right side of the@ mark) is a combination of a host name and a domain name.
  • Page 120 12 Using the iFax Service [POP3 Server Check Interval] Set the interval for checking E-mail on the POP3 server. [POP3 Server Login Name] Enter the name to login to the POP3 server. [POP3 Server Password] Enter the same password twice in the [New Password] and [Re-enter Password]. If you do not set the password, leave it blank and select [Save].
  • Page 121 Installation Procedure Domain filtering Select one from [Off], [Enter Permitted Domain Names], or [Enter Rejected Domain Names]. [Domain 1] - [Domain 50] Specify up to 50 domains if either [Enter Permitted Domain Name] or [Enter Rejected Domain Name] has been selected for [Domain Filter]. 2) Select [Close] repeatedly until the [Network Settings] screen is displayed.
  • Page 122: Testing Ifax

    12 Using the iFax Service Testing iFax Send from the Machine to a Computer Test the iFax transmission from the machine. Select [Fax/Internet Fax] on the [All Services] screen to display the [Fax/Internet Fax] screen. Select [iFax/Fax] several times to display "iFax" at the destination address column. Enter a destination address.
  • Page 123: 13 Security

    13 Security This chapter describes the configuration to utilize the security services on the machine. Security Service Overview................122 Configuration of HTTP Communication Encryption ........123 Configuration of E-mail Encryption/Digital Signature........126 Configuration of Scan File Signature (PDF/DocuWorks Signature) ..130...
  • Page 124: Security Service Overview

    13 Security Security Service Overview Communication Security Service The communication data between the machine and computers on a network can be encrypted. For information on how to encrypt data, refer to the CentreWare Internet Services online help. Encryption of the HTTP Communication from a Client to the Machine (SSL/TLS Server) The SOAP port, Internet service (HTTP) port, IPP port, and WebDAV port use the HTTP server of the machine.
  • Page 125: Configuration Of Http Communication Encryption

    Configuration of HTTP Communication Encryption Configuration of HTTP Communication Encryption Installation Overview The following is the procedure for HTTP Communication Encryption. Configuration on the Machine Configure a certificate to the machine. No certificate is imported on the machine in the default settings. Import certificates for a SSL server as needed. The following is the methods to set a certificate.
  • Page 126: Configuration On A Computer

    13 Security Start a web browser. Enter the machine’s IP address or the Internet address to the address entry column on the web browser, and press the <Enter> key. Example of the IP address entry http://192.168.1.1/ Example of the Internet address entry http://myhost.example.com/ Note •...
  • Page 127 Configuration of HTTP Communication Encryption When encrypting the IPP communication (Internet printing), enter an address beginning with "https" instead of "http" as the URL of a printer that is selected from [Add Printer]. For detail information on the settings, refer to the manual in the CD-ROM of the Driver CD Kit. No settings are needed to use the SOAP port and WebDAV port.
  • Page 128: Configuration Of E-Mail Encryption/Digital Signature

    13 Security Configuration of E-mail Encryption/Digital Signature Installation Overview The following is the procedure for E-mail Encryption/Digital Signature. Configuration on the Machine Configure a certificate to the machine. No certificate is imported on the machine in the default settings. Configuration on a Computer Prepare a certificate that is suitable for E-mail Encryption/Digital Signature.
  • Page 129 Configuration of E-mail Encryption/Digital Signature Refresh the web browser. Click [+] on the left of [PKI Settings (Public Key)] to display the items in the folder. Configure the certificate. 1) Click [Certificate Management]. 2) Select [Local Device] for [Category], [S/MIME] for [Certificate Purpose], and then click the [Display the List] button.
  • Page 130: Configuration On A Computer

    13 Security Certificate Auto Store Select whether to automatically store the certificate when receiving E-mail with a S/ MIME certificate sent from an address registered in the address book. Receive untrusted e-mail Set whether to receive untrusted E-mail or not. Receive Untrusted iFAX Set whether to receive untrusted iFAX or not.
  • Page 131 Configuration of E-mail Encryption/Digital Signature Sending S/MIME encrypted e-mail by E-mail printing from a computer to the machine It is necessary to register a S/MIME certificate of the machine on the computer. There are two methods to set a S/MIME certificate of the machine to the computer: Sending e-mail with S/MIME digital signature from the machine to the computer To send e-mail with a S/MIME digital signature from the machine, configure to attach digital signature when sending E-mail in the [Digital Signature - Outgoing E-mail]...
  • Page 132: Configuration Of Scan File Signature (Pdf/Docuworks Signature)

    13 Security Configuration of Scan File Signature (PDF/DocuWorks Signature) Installation Overview The following is the procedure for Scan File Signature (PDF Signature/DocuWorks Signature). Configuration on the Machine Register a certificate to the machine. No certificate is imported on the machine in the default settings. Configuration on a Computer Prepare for verification of a PDF signature or DocuWorks signature of ApeosPort.
  • Page 133: Configuration On A Computer

    Configuration of Scan File Signature (PDF/DocuWorks Signature) 4) Click the [Import] button. When a screen to enter the user name and password appears, enter the System Administrator user ID and password into [User Name] and [Password], and then click [OK]. Note •...
  • Page 135: 14 Problem Solving

    14 Problem Solving This chapter describes how to troubleshoot network related problems, and important notes and restrictions. SMB ......................134 NetWare....................138 TCP/IP ......................142 EtherTalk ....................146 Bonjour .....................148 CentreWare Internet Services ..............149 Scanner Features ..................151 E-Mail Features ..................153 Internet/Intranet Connection ..............154...
  • Page 136: Smb

    14 Problem Solving This section describes the troubleshooting, and notes and restrictions when using SMB. Troubleshooting The possible causes, check points, and remedies for problems when using SMB are as follows. When you cannot communicate with the printer Cause Check point Remedy The computer and the While [Search for Other...
  • Page 137: Notes And Restrictions

    Cause Check point Remedy Number of connections to the Confirm if the machine is Wait for a while and retry machine exceeded the processing simultaneous printing. maximum connections processing requests (print allowed. requests, status queries, etc.) from multiple computers. (A write error dialog should be displayed to indicate that no more remote computers can...
  • Page 138: Switching Off The Power

    14 Problem Solving Adjust the receiving buffer [SMB (Spool)] size according to usage. When the receiving buffer [SMB (Spool)] size is smaller than the transmitted data, the machine may not be able to receive the data. Configuration on a Computer IP addresses are managed throughout the system as a whole.
  • Page 139 Note • Canceling print jobs or forcing the machine to print the remaining jobs in the receiving buffer can be operated from the control panel on the machine. For information on the operation, refer to “Job Status" in Chapter 11 of the User Guide. When the machine is off-line.
  • Page 140: Netware

    14 Problem Solving NetWare The possible causes, check points, and remedies for problems when using NetWare are as follows. When you cannot print Cause Check point Remedy Network equipment (hubs, etc.) Check the network equipment to Set the machine's frame type to are not supporting automatic see if the data link indicator of the same type as the connected...
  • Page 141 NetWare Cause Check point Remedy Print data format and the print If the computer is running on environment settings on the Windows, set it not to output computer do not match. <Ctrl>-D. The number of print queues set Use NWADMIN from a computer Re-transmit the print data to the for the machine exceeds the to check the machine's...
  • Page 142: When "Switch The Machine Off" Is Displayed

    14 Problem Solving Cause Check point Remedy The directory tree name is not Print out the [System Settings Set the tree name. configured. List] to confirm if the tree name is specified. The context is not set. Print out the [System Settings Set the context.
  • Page 143: When No Notification Is Received

    NetWare When no notification is received The possible causes, check points and remedies when no notification is received on the computer which instructed a print job are as follows. When the printing problems are not notified Cause Check point Remedy The user is not listed on the print Use PCONSOLE from a Add the user or a group name...
  • Page 144: Tcp/Ip

    14 Problem Solving TCP/IP This section describes the troubleshooting, and notes and restrictions when using TCP/ Troubleshooting The possible causes, check points, and remedies for problems when using TCP/IP (LPD) are as follows. When using Windows 95, Windows 98, or Windows Me Cause Status display / Check point / Remedy The machine is connected to...
  • Page 145 TCP/IP When using Windows NT 4.0, Windows 2000, Windows XP, or Windows Server 2003 When you cannot print Cause Check point Remedy The IP address is incorrect. Request your network Set a correct IP address on administrator to check the the machine.
  • Page 146: Notes And Restrictions

    14 Problem Solving When using MacOS X 10.2 When you cannot print Cause Check point Remedy The LPD port is not Confirm if the LPD port is Enable the LPD port when functioning. enabled. printing with a printer detected by Bonjour. Notes and Restrictions The following are the notes and restrictions for using TCP/IP (LPD).
  • Page 147 TCP/IP When the [lpd (Spool)] is set to [Off] All print data spooled in the machine receiving buffer, including the data which is being printed is erased. The print data will not be found when the machine is powered on again. However, if the power was switched off immediately after a computer instructed a print job, the job may remain on the computer.
  • Page 148: Ethertalk

    14 Problem Solving EtherTalk This section describes the troubleshooting, and notes and restrictions when using EtherTalk. Troubleshooting The possible causes, check points, and remedies for problems when using EtherTalk are as follows. Cause Check point Remedy Documents are printed by a If a printer that is assigned the A printer that is assigned the printer that is not selected.
  • Page 149 EtherTalk Names of 32 characters Change the last character of the printer name to a number. If the same printer name with the last character changed has still existed on the network, increase the changed number by 1. If the printer name has been changed, when browsing [Protocol Settings] on the [Properties] tab of CentreWare Internet Services, the previous printer name set before the change is displayed.
  • Page 150: Bonjour

    14 Problem Solving Bonjour This section describes the notes and restrictions when using Bonjour. Notes and Restrictions The following are the notes and restrictions for using Bonjour. Supported Environment for Bonjour Bonjour is available on Printer Setup Tool (Print Center, Printer Setup Utility) of MacOS X 10.2 or later, or Macintosh computers that use Safari.
  • Page 151: Centreware Internet Services

    CentreWare Internet Services CentreWare Internet Services Troubleshooting The possible causes, check points, and remedies for problems when using CentreWare Internet Services. Symptom Remedy Cannot connect to Is the machine working properly? CentreWare Internet Check if the machine is powered on. Services Is Internet service (HTTP) port activated? Print out the [System Settings List] to confirm.
  • Page 152 14 Problem Solving Symptom Remedy Cannot enter Chinese No Chinese characters can be entered in fields displayed characters with "∗". Cannot delete jobs. Wait for a while and click the [Refresh] button.
  • Page 153: Scanner Features

    Scanner Features Scanner Features This section describes the troubleshooting, and notes and restrictions when using the scanner features. Troubleshooting The possible causes, check points, and remedies for problems when using the scanner features. When SMB transmission to Windows Server 2003 fails Cause Check point Remedy...
  • Page 154 14 Problem Solving When [Delete/Save Documents] is set to [Delete], only one client can access any given document. The document which is being saved or imported by a client cannot be seen by other clients. In both cases, documents can be added to a mailbox while it is accessed. When documents are retrieved from CentreWare Internet Services, the documents will not be deleted regardless of the setting of [Delete Documents After Retrieval].
  • Page 155: E-Mail Features

    E-Mail Features E-Mail Features Troubleshooting This section describes causes and recommended remedies for errors that may occur while using the mail notice service, the E-mail printing, iFax, and the E-mail feature. Symptom Remedy Cannot receive E-mail (E- Is the E-mail address for the machine configured? mail printing, iFax) Is [E-mail Receive] set to [Enabled]? Are IP addresses for the SMTP server and POP3 server (if...
  • Page 156: Internet/Intranet Connection

    14 Problem Solving Internet/Intranet Connection This section describes the troubleshooting, and notes and restrictions when connecting to the Internet or intranet. Troubleshooting The possible causes, check points, and remedies for problems when connecting to the Internet or intranet. When connection to the Internet/Intranet fails Cause Remedy The authentication feature...
  • Page 157 No certificate to use the iFlow The iFlow services cannot be used without a certificate. services is registered. Obtain the certificate of the corresponding product issued by Fuji Xerox, and register it to the product. When connection to a desired Web server fails Cause Remedy...
  • Page 158: Notes And Restrictions

    14 Problem Solving Notes and Restrictions The following are the notes and restrictions when connecting to the Internet or intranet. Internet/Intranet Connection Depending on Web servers connected, server applications used, or types of the proxy server or firewall, connection to the Internet or intranet may fails. To connect to the Internet or intranet using server application, proxy, or firewall provided by third parties, the following requirements must be satisfied: Supporting Windows2000, Windows XP, or Windows Server 2003...
  • Page 159: Index

    Index Index Numerics Domain Filtering-Receive ........74 Domain Name ............ 73 100BASE-TX ............40 domain name ............. 86 10BASE-T ............40 Dynamic DNS Update ........73 10BASE-T / 100BASE-TX connector ....17 E-mail ........21 Active Mode ............64 E-mail Address ..........116 Add Port Number ..........69 E-mail address ...........
  • Page 160 Job Flow Scanning ..........92 <Job in Memory> indicator .........27 Receive E-Mail ..........115 <Job Status> button ...........27 receiving E-mail ..........71 Job Template Scanning ......92 Receiving Protocol ..........73 receiving protocol .........87 registering a mailbox ........23 Language ............64 <RESET>...
  • Page 161 Index USB 2.0 interface connector .......17 USB interface ............32 USB port .............32 using the Ethernet interface ........26 using the parallel interface ........26 using the USB interface ........26 web browser ............56 WebDAV ............100 WebDAV port ............78 Windows 2000 ............19 Windows 95 ............19 Windows 98 ............19 Windows Me ............19 Windows NT 4.0 ..........19...
  • Page 163 DocuCentre-II C3000 Network Administrator Guide ME3663E2-1 Manual Group April 2006 Human Interface Design Development © Fuji Xerox Co., Ltd. Copyright 2006 by Fuji Xerox Co., Ltd.

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