North Star DIMENSION Service Manual page 77

TROUBLESHOOTING
(cont.) Application Installation Problems
Symptom Explanation Solution
(continued)
Parts of the Colors are
screen ( fields being used
of (by the
information) program)
do not which do not
appear. appear on the
monochrome
video display.
If the workstation hangs after the sign on banner, but
before the DOS command prompt, after initially
rebooting an installed application, suspect a foreign
ANSI. SYS or other tinkering with the CONFIG.SYS file.
Some programs provide their own ANSI . SYS file, and
these may not run properly on the DIMENSION. If
this happens , you must somehow enter the boot
partition and fix it. Refer to the section on boot
problems for ideas about accomplishing this.
1. Install a monochrome , rather than a color, driver.
2. If the program does not permit a choice, look for
"color" or "paint" commands that you may use to
change field colors, and if possible set up a
startup file to set them automatically.
DIMENSION Service Manual 2-31