North Star DIMENSION Service Manual page 71

TROUBLESHOOTING
(cont.) Printer Problems
Symptom Explanation
The printer The program
spaces down a being run,
quarter line possibly a
instead of a word
full line with processor, is
each line placing the
feed .
printer in
this mode and
doesn't reset
it. MultiMate
does this with
the Diablo
630.
Spooled files Two things
tend to get can cause this
lost. Either to occur.
they never
print at all, Refer to the
or they are "Solutions"
not printed column and
until decide which
something instance
else is
applies.
spooled.
Solution
Test this theory by turning the printer off/on; then
print from DOS ( e.g., DIR>PRN ). If it prints , you have
proven the theory. You'll have to determine the reset
code for the printer and transmit this code after using
the program . Refer to your printer manual.
o Never sign off right after spooling a file. Wait until
the spool pause timeout has occurred. Normally this
pause is short (the default is five seconds), but if it
has been set to a longer interval for some reason,
you may have to wait quite a long while.
o Under DOS, if you're printing many files and the
print list for a single printer contains more than 30
files, the 31st spooled file doesn't show up in the
print queue and it won't be printed. The file does
remains in the spooler, however. When the queue is
flushed and another (32nd file) is spooled, the 31st
file appears in the queue and is printed.
o Under NetWare, the spooler size is dynamic. Lost
files may indicate the absence of room in the SYS:
volume or the maximum number of directory entries
has been exceeded.
DIMENSION Service Manual 2-25