Polycom Soundpoint 500 IP Phone Manuals

Manuals and User Guides for Polycom Soundpoint 500 IP Phone. We have 1 Polycom Soundpoint 500 IP Phone manual available for free PDF download: User Manual

Polycom Soundpoint 500 User Manual

Polycom Soundpoint 500 User Manual (132 pages)

Polycom Phone User Guide 400, 500

Brand: Polycom | Category: IP Phone | Size: 1 MB

Table of Contents

Table of Contents
2
Chapter 1 Your Polycom Telephone

8
- Introduction
  8
  - Accessing Phone Features
    8
  - In this Manual
    8
- Telephone Description
  8
- Polycom Telephone Features Table
  10
- Moving Your Telephone
  11
Chapter 2 Basic Phone Features

14
- Adjusting the Volume
  14
- Answering a Call
  14
  - Using the Phone
    14
- Answering a Second Call (Call Waiting)
  15
- Hanging up
  15
- Dial Tone and Ringer Patterns
  16
- Making an External Call
  16
  - Using the Handset
    16
  - Using the Speakerphone
    17
  - Using the Phone Keypad
    17
- Making an Internal Call
  17
- Using a Headset
  17
- Using the Speakerphone
  18
Chapter 3 Pressone Telephone Features

20
- Feature Activation Digit
  20
- Abbreviated Dial
  20
- Anonymous Call Rejection
  23
  - Enabling Anonymous Call Rejection
    23
  - Disabling Anonymous Call Rejection
    23
- Authorization Code Calling
  23
- Billing Codes
  24
  - Using the Phone
    24
  - Using Star Codes
    24
- Blind Transfer
  25
- Call Back Queuing
  25
- Call Block (Selective Call Rejection)
  26
- Call Forward (All Calls)
  30
  - Enabling Call Forward (All)
    30
    
    Using the Phone
    30
    
    Using Star Codes
    31
  - Disabling Call Forward (All)
    31
    
    Using the Phone
    31
- Call Forward (Busy)
  31
  - Enabling Call Forward (Busy)
    32
  - Disabling Call Forward (Busy)
    32
- Call Forward (no Answer)
  32
  - Enabling Call Forward (no Answer)
    32
  - Disabling Call Forward (no Answer)
    33
- Call Pickup
  33
  - Directed Call Pickup
    33
    
    Using the Phone
    33
    
    Using Star Codes
    33
  - Group Call Pickup
    34
    
    Using the Phone
    34
    
    Using Star Codes
    34
- Call Return
  34
- Call Trace
  35
- Call Waiting
  35
  - Answering the Second Call
    36
  - Switching between Held Calls
    36
- Call Waiting with Caller ID
  36
- Call Waiting with ID Manager
  36
- Caller ID Block
  37
- Conference
  37
  - Conference Call Tips
    38
- Dial Tone and Ringer Patterns
  38
- Direct Extension Assignment
  39
- Do Not Disturb
  41
  - Tips for Using Do Not Disturb
    41
  - Enabling/Disabling Do Not Disturb
    41
    
    Using the Phone
    41
    
    Using Star Codes
    41
- Group Speed Dial
  42
- Hold
  42
- Hold-On Queuing
  42
- Hunt Groups
  43
- Intercom
  43
- Meet-Me Conference
  44
- Multiline Call Park
  51
  - Parking a Call
    51
  - Retrieving a Parked Call
    51
- Music on Hold
  52
- Mute
  52
- Night
  52
- On-Hook Dialing
  54
- One-Touch Transfer
  55
- Permanent Caller ID Block Release
  56
- Phone Configurator
  56
- Priority Call
  58
- Queue/Acd (Automatic Call Distribution)
  62
- Redial
  63
  - Using the Phone
    63
  - Using Star Codes
    63
- Release
  63
- Remote Access to Call Forwarding
  64
  - Setting or Changing Remote Forwarding
    64
  - Canceling Remote Forwarding
    65
- Remote Phone
  65
- Selective Call Forward
  67
- Speaker
  72
- Speed Dial
  72
- Star Codes
  74
- Transfer
  75
Chapter 4 Voice Mail Features

78
- Menus and Commands
  79
- Accessing Your Voice Mail
  83
- Using Controls While Playing Messages
  86
- Composing Messages before Sending
  87
  - Compose and Send a Message
    87
- Marking a Message as Urgent
  88
- Changing Your Password
  88
- Skipping the Mail Menu to Hear Messages
  88
- Returning to the Auto Attendant or Operator
  89
- Zeroing out to a Custom Operator
  89
- Replaying a Message
  90
- Saving a Message
  90
- Skipping to the Next Message
  91
- Deleting a Message
  91
- Forwarding a Message to Another Mailbox
  91
- Replying to a Message
  92
- Dialing Back a Caller
  92
- Sending a Message Directly to an Extension
  93
- Recording Personalized Mailbox Greetings
  93
- Listening to Your Greetings
  94
- Receiving Pager Notification
  94
  - What You Receive on Your Pager/Cell Phone
    95
- Managing Distribution Groups
  95
  - Available Options
    96
  - Creating a New Group
    96
  - Editing or Modifying a Group
    97
    
    List All Members
    98
    
    Add a Member
    98
    
    Delete a Member
    98
    
    Play the Name of the Group
    99
    
    Change the Name of the Group
    99
  - Deleting a Group
    100
  - Listening to a List of Distribution Groups
    100
- Exiting the Voice Mail System
  101
Chapter 5 Set up Outlook for TAPI

102

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