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Cisco TelePresence MX800 Dual
Replacement Guide
Contents
Introduction
Grilles and covers
Speakers and cameras
Codec and monitors
Appendix
Replacement guide
for Cisco TelePresence MX800 Dual
D15327.01 MX800 Dual Replacement Guide, MAY 2015.
www.cisco.com — Copyright © 2015 Cisco Systems, Inc. All rights reserved.
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   Summary of Contents for Cisco TelePresence MX800 Dual

  • Page 1

    Cisco TelePresence MX800 Dual Replacement Guide Contents Introduction Grilles and covers Speakers and cameras Codec and monitors Appendix Replacement guide for Cisco TelePresence MX800 Dual D15327.01 MX800 Dual Replacement Guide, MAY 2015. www.cisco.com — Copyright © 2015 Cisco Systems, Inc. All rights reserved.

  • Page 2: Table Of Contents

    Replace monitor (wall mounted) ................37 Appendix ......................45 Part numbers for spare parts ..................46 Cisco contacts ....................47 D15327.01 MX800 Dual Replacement Guide, MAY 2015. www.cisco.com — Copyright © 2015 Cisco Systems, Inc. All rights reserved.

  • Page 3: Introduction

    Cisco TelePresence MX800 Dual Replacement Guide Contents Introduction Introduction Grilles and covers Speakers and cameras Codec and monitors Appendix Introduction D15327.01 MX800 Dual Replacement Guide, MAY 2015. www.cisco.com — Copyright © 2015 Cisco Systems, Inc. All rights reserved.

  • Page 4

    These documents are available at the Cisco web site. go to http://www.cisco.com/go/mx-docs and select Maintain and Operate Guides or Install and Upgrade Guides. D15327.01 MX800 Dual Replacement Guide, MAY 2015. www.cisco.com — Copyright © 2015 Cisco Systems, Inc. All rights reserved.

  • Page 5

    The following symbols are used throughout the guide to indicate which mounting option(s) a procedure applies to. This procedure applies to the wall mount option. D15327.01 MX800 Dual Replacement Guide, MAY 2015. www.cisco.com — Copyright © 2015 Cisco Systems, Inc. All rights reserved.

  • Page 6: Grilles And Covers

    Replace speaker grille and lower grille ..............7 Replace floor stand covers ..................8 Replace side covers ....................9 Replace center top profile, camera cover and center back cover ......10 D15327.01 MX800 Dual Replacement Guide, MAY 2015. www.cisco.com — Copyright © 2015 Cisco Systems, Inc. All rights reserved.

  • Page 7: Replace Speaker Grille And Lower Grille

    Spare parts: • Speaker grille: CTS-MX800-DDC-TGR= • Lower grille for systems mounted on a stand: CTS-MX800-D-LGR= • Lower grille for wall-mounted systems: CTS-MX800-DWM-LGR= D15327.01 MX800 Dual Replacement Guide, MAY 2015. www.cisco.com — Copyright © 2015 Cisco Systems, Inc. All rights reserved.

  • Page 8: Replace Floor Stand Covers

    The left and right covers snap to the magnets when put back in place. The center cover click-fastens when put back in place. Spare part: • CTS-MX800-D-FSK= D15327.01 MX800 Dual Replacement Guide, MAY 2015. www.cisco.com — Copyright © 2015 Cisco Systems, Inc. All rights reserved.

  • Page 9: Replace Side Covers

    Pull out gently to remove the covers. Re-assembly: The covers snap to the magnets when put back in place. Spare part: • CTS-MX800-MON-SCV= D15327.01 MX800 Dual Replacement Guide, MAY 2015. www.cisco.com — Copyright © 2015 Cisco Systems, Inc. All rights reserved.

  • Page 10: Replace Center Top Profile, Camera Cover And Center Back Cover

    Step 1: Remove the center top profile The center top cover is click-fastened. Pull out gently. Spare parts: • Center back cover kit: CTS-MX800-D-CAMCV= D15327.01 MX800 Dual Replacement Guide, MAY 2015. www.cisco.com — Copyright © 2015 Cisco Systems, Inc. All rights reserved.

  • Page 11

    Replace center top profile, camera cover and center back cover (page 2 of 3) Step 2: Remove the camera cover The camera cover is fastened with magnets. Pull up gently. D15327.01 MX800 Dual Replacement Guide, MAY 2015. www.cisco.com — Copyright © 2015 Cisco Systems, Inc. All rights reserved.

  • Page 12: Re-assembly

    Tilt the back cover out at the bottom, and slide it upward. Re-assembly: In order to replace the covers, follow the steps in reversed order. D15327.01 MX800 Dual Replacement Guide, MAY 2015. www.cisco.com — Copyright © 2015 Cisco Systems, Inc. All rights reserved.

  • Page 13: Speakers And Cameras

    Speakers and cameras Speakers and cameras Codec and monitors Appendix Speakers and cameras Replace a loudspeaker .................... 14 Replace dual camera module ..................16 D15327.01 MX800 Dual Replacement Guide, MAY 2015. www.cisco.com — Copyright © 2015 Cisco Systems, Inc. All rights reserved.

  • Page 14: Replace A Loudspeaker

    Use gloves when handling the textile grille. The speaker grille is fastened with magnets. Pull out gently and lay it aside. Spare part: • CTS-MX700800-SPKR= D15327.01 MX800 Dual Replacement Guide, MAY 2015. www.cisco.com — Copyright © 2015 Cisco Systems, Inc. All rights reserved.

  • Page 15: Step 2: Remove The Loudspeaker

    PT4x10, Torx T20 Re-assembly: In order to install the new loudspeaker, follow the steps in reversed order. D15327.01 MX800 Dual Replacement Guide, MAY 2015. www.cisco.com — Copyright © 2015 Cisco Systems, Inc. All rights reserved.

  • Page 16: Replace Dual Camera Module

    The speaker grille is fastened with magnets, and the center top profile is click-fastened. Pull out the parts gently and lay them aside. Spare part: • CTS-MXCAM-D= D15327.01 MX800 Dual Replacement Guide, MAY 2015. www.cisco.com — Copyright © 2015 Cisco Systems, Inc. All rights reserved.

  • Page 17: D15327.01 Mx800 Dual Replacement Guide, May

    Pull loudspeaker 10-15 cm (4-6 inch) out. Unplug the cable from the connector on the back of the loudspeaker. PT4x10, Torx T20 D15327.01 MX800 Dual Replacement Guide, MAY 2015. www.cisco.com — Copyright © 2015 Cisco Systems, Inc. All rights reserved.

  • Page 18

    Step 3: Remove center speaker clip Remove screw. Remove speaker clip. 1 × M4x8 (pan), 1 × Speaker clip Allen key, 2.5 mm D15327.01 MX800 Dual Replacement Guide, MAY 2015. www.cisco.com — Copyright © 2015 Cisco Systems, Inc. All rights reserved.

  • Page 19

    CHAIN Only remove the cables shown here The other cables are internal to the dual camera module and should not be disconnected. D15327.01 MX800 Dual Replacement Guide, MAY 2015. www.cisco.com — Copyright © 2015 Cisco Systems, Inc. All rights reserved.

  • Page 20

    Remove 4 screws from the front. 4 × M4x8 (pan), Allen key, 2.5 mm Remove lower screws. 2 × M4x8 (pan), Allen key, 2.5 mm D15327.01 MX800 Dual Replacement Guide, MAY 2015. www.cisco.com — Copyright © 2015 Cisco Systems, Inc. All rights reserved.

  • Page 21

    Replace dual camera module (page 6 of 7) Step 6: Remove brackets Remove four screws. 4 × M4x8 (pan), Allen key 2.5 mm Remove brackets. D15327.01 MX800 Dual Replacement Guide, MAY 2015. www.cisco.com — Copyright © 2015 Cisco Systems, Inc. All rights reserved.

  • Page 22: Re-assembly

    Do not apply stress or strain to the camera module. Re-assembly: In order to install the new camera module, follow the steps in reversed order. D15327.01 MX800 Dual Replacement Guide, MAY 2015. www.cisco.com — Copyright © 2015 Cisco Systems, Inc. All rights reserved.

  • Page 23: Codec And Monitors

    Codec and monitors Replace codec ......................24 Replace PoE injector ....................28 Replace monitor (mounted on a stand) ..............30 Replace monitor (wall mounted) ................37 D15327.01 MX800 Dual Replacement Guide, MAY 2015. www.cisco.com — Copyright © 2015 Cisco Systems, Inc. All rights reserved.

  • Page 24: Replace Codec

    Step 1: Remove left side cover The side cover is fastened with magnets. Pull out gently and set aside. Spare part: • CTS-MXCODEC= D15327.01 MX800 Dual Replacement Guide, MAY 2015. www.cisco.com — Copyright © 2015 Cisco Systems, Inc. All rights reserved.

  • Page 25: D15327.01 Mx800 Dual Replacement Guide, May

    Refer to cabling details in the Cable schema and Spare part list on our web site. Go to http://www.cisco.com/go/mx-docs and select Maintain and Operate Guides. D15327.01 MX800 Dual Replacement Guide, MAY 2015. www.cisco.com — Copyright © 2015 Cisco Systems, Inc. All rights reserved.

  • Page 26

    Codec and monitors Codec and monitors Appendix Replace codec (page 3 of 4) Step 3: Unscrew fixing screws 2 × M3x8 (countersunk), Torx T10 D15327.01 MX800 Dual Replacement Guide, MAY 2015. www.cisco.com — Copyright © 2015 Cisco Systems, Inc. All rights reserved.

  • Page 27: Re-assembly

    Pull firmly to get it out. Re-assembly: In order to install the new codec, follow all the steps in reverse order. D15327.01 MX800 Dual Replacement Guide, MAY 2015. www.cisco.com — Copyright © 2015 Cisco Systems, Inc. All rights reserved.

  • Page 28: Replace Poe Injector

    Step 1: Remove right side cover The side cover is fastened with magnets. Pull out gently and set aside. Spare part: • CTS-PWR-AIR-INJ5= D15327.01 MX800 Dual Replacement Guide, MAY 2015. www.cisco.com — Copyright © 2015 Cisco Systems, Inc. All rights reserved.

  • Page 29: Re-assembly

    Ethernet and Touch 10 user interface. Torx T10 Re-assembly: In order to install the new PoE injector, follow all the steps in reverse order. D15327.01 MX800 Dual Replacement Guide, MAY 2015. www.cisco.com — Copyright © 2015 Cisco Systems, Inc. All rights reserved.

  • Page 30: Replace Monitor (mounted On A Stand)

    “Replace center top profile, camera cover and center back cover” on page 11 to page 12. Spare parts: • Left monitor: CTS-MX800-MON-L-D= • Right monitor: CTS-MX800-MON-R-D= D15327.01 MX800 Dual Replacement Guide, MAY 2015. www.cisco.com — Copyright © 2015 Cisco Systems, Inc. All rights reserved.

  • Page 31

    Cable schema and Spare part list on our web site. Go to http://www.cisco.com/go/mx-docs select Maintain and Operate Guides. Power From codec, loudspeakers and left monitor From PoE injector D15327.01 MX800 Dual Replacement Guide, MAY 2015. www.cisco.com — Copyright © 2015 Cisco Systems, Inc. All rights reserved.

  • Page 32

    (page 3 of 7) Step 5: Remove joining bracket Remove the joining bracket Pull up the lever. 5 × M6x12 (pan) from the channel. D15327.01 MX800 Dual Replacement Guide, MAY 2015. www.cisco.com — Copyright © 2015 Cisco Systems, Inc. All rights reserved.

  • Page 33

    Mount the brackets and handles on the monitor you want to replace. D15327.01 MX800 Dual Replacement Guide, MAY 2015. www.cisco.com — Copyright © 2015 Cisco Systems, Inc. All rights reserved.

  • Page 34

    Step 7: Remove monitor screws and disconnect power cable monitors. 4 × M6x12 (countersunk), Allen key, 4 mm 4 × M6x90 (countersunk), Allen key, 4 mm D15327.01 MX800 Dual Replacement Guide, MAY 2015. www.cisco.com — Copyright © 2015 Cisco Systems, Inc. All rights reserved.

  • Page 35

    Do not let go of the monitor before it is securely placed. D15327.01 MX800 Dual Replacement Guide, MAY 2015. www.cisco.com — Copyright © 2015 Cisco Systems, Inc. All rights reserved.

  • Page 36: Re-assembly

    Replace monitor (mounted on a stand) (page 7 of 7) Re-assembly: In order to install the new monitor, follow all the steps in reverse order. D15327.01 MX800 Dual Replacement Guide, MAY 2015. www.cisco.com — Copyright © 2015 Cisco Systems, Inc. All rights reserved.

  • Page 37: Replace Monitor (wall Mounted)

    “Replace center top profile, camera cover and center back cover” on page 11 to page 12. Spare parts: • Left monitor: CTS-MX800-MON-L-D= • Right monitor: CTS-MX800-MON-R-D= D15327.01 MX800 Dual Replacement Guide, MAY 2015. www.cisco.com — Copyright © 2015 Cisco Systems, Inc. All rights reserved.

  • Page 38

    (page 2 of 8) Step 4: Remove joining bracket Pull up the lever. Remove the joining bracket 5 × M6x12 (pan) from the channel. D15327.01 MX800 Dual Replacement Guide, MAY 2015. www.cisco.com — Copyright © 2015 Cisco Systems, Inc. All rights reserved.

  • Page 39

    Mount the brackets and handles on the monitor you want to replace. D15327.01 MX800 Dual Replacement Guide, MAY 2015. www.cisco.com — Copyright © 2015 Cisco Systems, Inc. All rights reserved.

  • Page 40

    1 × M6x12 (pan) The cover rests on the bottom frame on one side. Hold the cover in place while you remove the screw. D15327.01 MX800 Dual Replacement Guide, MAY 2015. www.cisco.com — Copyright © 2015 Cisco Systems, Inc. All rights reserved.

  • Page 41

    Cable schema and Spare part list on our web site. Go to http://www.cisco.com/go/mx-docs select Maintain and Operate Guides. Power From codec, loudspeakers and left monitor From PoE injector D15327.01 MX800 Dual Replacement Guide, MAY 2015. www.cisco.com — Copyright © 2015 Cisco Systems, Inc. All rights reserved.

  • Page 42

    Disconnect the power cable between the two monitors. 4 × M6x12 (countersunk), Allen key, 4 mm 4 × M6x90 (countersunk), Allen key, 4 mm D15327.01 MX800 Dual Replacement Guide, MAY 2015. www.cisco.com — Copyright © 2015 Cisco Systems, Inc. All rights reserved.

  • Page 43

    Do not let go of the monitor before it is securely placed. D15327.01 MX800 Dual Replacement Guide, MAY 2015. www.cisco.com — Copyright © 2015 Cisco Systems, Inc. All rights reserved.

  • Page 44: Re-assembly

    Replace monitor (wall mounted) (page 8 of 8) Re-assembly: In order to install the new monitor, follow all steps in reverse order. D15327.01 MX800 Dual Replacement Guide, MAY 2015. www.cisco.com — Copyright © 2015 Cisco Systems, Inc. All rights reserved.

  • Page 45: Appendix

    Replacement Guide Contents Introduction Grilles and covers Speakers and cameras Codec and monitors Appendix Appendix Appendix Part numbers for spare parts ..................46 D15327.01 MX800 Dual Replacement Guide, MAY 2015. www.cisco.com — Copyright © 2015 Cisco Systems, Inc. All rights reserved.

  • Page 46: Part Numbers For Spare Parts

    Spare part list that is available on our web site. Go to http://www.cisco.com/go/mx-docs and select Maintain and Operate Guides. D15327.01 MX800 Dual Replacement Guide, MAY 2015. www.cisco.com — Copyright © 2015 Cisco Systems, Inc. All rights reserved.

  • Page 47: Cisco Contacts

    Cisco and the Cisco logo are trademarks or registered trademarks of Cisco and/or its affiliates in the U.S. and other countries. To view a list of Cisco trademarks, go to this URL: www.cisco.com/go/trademarks. Third- party trademarks mentioned are the property of their respective owners.

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