Avaya 6424 User Manual page 3

Your voice terminal
Preset feature buttons
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Using the display control buttons and softkeys
Using the call appearance/feature buttons
Basic features
Placing a call
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
To automatically redial an extension that was busy or did not
answer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Placing a call on hold and returning to it
Transferring a call
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Setting up a conference call
. . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
To drop the last party added to a conference call . . . . . . . . . . . . . . . . 7
Sending or redirecting your calls
To send all calls immediately to coverage. . . . . . . . . . . . . . . . . . . . . 8
To temporarily redirect all calls to an extension or outside
number. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Advanced features
Programming an AD softkey
Programming an AD button
. . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Programming an AD personal list item
To place a call using an AD list button . . . . . . . . . . . . . . . . . . . . . . 13
. . . . . . . . . . . . . 4
. . . . . . . . . . . . . . . . 4
. . . . . . . . . . . . . . . . . . 6
. . . . . . . . . . . . . . . . . . . . . . . . 8
. . . . . . . . . . . . . . . . . . . . . . . . . . 10
. . . . . . . . . . . . . . . . . . 12
Programming a feature onto an available button
Answering a call placed to a member of your pickup
group
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Answering a call placed to a coworker unable to
answer
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Answering a redirected call (call coverage)
Answering a parked call from any extension
Leaving a message
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
To leave a message after dialing an extension . . . . . . . . . . . . . . . . 18
To leave a message without ringing an extension . . . . . . . . . . . . . . 18
To cancel a Leave Word Calling message. . . . . . . . . . . . . . . . . . . 19
Searching the directory for a name
Entering a call to make an important announcement
Appendices
Glossary
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Call purpose identifiers
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Call coverage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Abbreviated dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
2
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. . . . . . . . . . . . . . . . . . . . 19
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