Disclaimer Intellectual property related to this product (including trademarks) and registered to Lucent Technologies Inc. has been transferred or licensed to Avaya Inc. Any reference within the text to Lucent Technologies Inc. or Lucent should be interpreted as references to Avaya Inc. The exception is cross references to books published prior to April 1, 2001, which may retain their original Lucent titles.
Your voice terminal Preset feature buttons ..................4 Using the display control buttons and softkeys Using the call appearance/feature buttons Basic features...
Preset feature buttons Your voice terminal Speaker button: to access the Speaker (lis- ten-only), Group listening or Speakerphone feature (listen and talk). Check with your sys- tem manager to see how your voice terminal is set. The light next to the button goes on when the feature is active.
Basic features Placing a call Basic features Press the Speaker button or the Headset button if you are using a headset. Dial the extension or telephone number (If applicable, dial the outdial code before the telephone number). Press the Speaker button or the Headset button to end the call. Headset To automatically redial an extension that was busy or did not answer This feature sends you a ring indicating that a previously busy or unanswered extension is now available.
Setting up a conference call Press the Conference button. Dial the number of the new party and wait for answer or press the call appearance button of call on hold. Press the Conference button again. Repeat steps 1 - 3 for additional conference connections (for a total of up to 6 people). To drop the last party added to a conference call Press the softkey below Drop or the Drop button.
Basic features To temporarily redirect all calls to an extension or outside number Press the Speaker button. Press the softkey below CFrwd or the Call Fwd button (or dial the Call Forward access code*). Dial the extension or telephone number where calls will be sent. mDay CFrwd To cancel Call Forwarding:...
Programming an AD softkey Advanced features Press the softkey below Prog or the Program button (or dial the AD Program access code*). Press the Menu button. Press the softkey to be programmed. Dial 1 to confirm you want to enter a new number or change an existing number. Dial the outside number, extension or feature access code you want to store (up to 16 or 24 digits)*.
Advanced features Programming an AD personal list item Press the softkey below Prog or the Program button (or dial the AD Program access code*). Dial the Personal List number (1, 2 or 3). Dial a list item (1, 2, 3...). Dial the outside number, extension or feature access code you want to store (up to 24 digits).
Programming a feature onto an available button The following features may be programmed on buttons: Account Code Entry (Acct), Automatic Dialing (AutoD), Call Forward (CFrwd), Call Park (Cpark), Call Pickup (CPkUp), Directed Call Pickup (DPkUp), Group page (GrpPg), Send All Calls (SAC), Whisper Page (WspPg), Whisper Page Answer (WspAn) and Whisper Page Off (WsOff).
Advanced features Entering a call to make an important announcement Dial the extension number. Press the Whisper Page button (or dial the Whisper Page access code*) when you hear the busy tone. Make the announcement to your coworker. Whisper Page The parties on the call hear a beep.
Glossary Appendices This glossary shows many of the features offered by DEFINITY. Check with your system manager to see what features you can use. Underlined feature names or abbreviations are those that may be seen on the option screens. Abbreviated Dialing Use as a timesaver for dialing frequently called, lengthy or emer- gency numbers.
Appendices Mute Use when you want to confer with someone in the room with you, but you do not want the other person on the call to hear your con- versation (page 4). Next Use to go forth through the softkey feature screens (page 4). Pause (Abbreviated Dialing) Use to place a 1.5-second pause in an AD number (such as between an outdial code and a telephone number).
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The information in this document is subject to change without notice. The manufacturer assumes no responsibility for any errors that may appear in this document.
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