Diagnostic Tools; Troubleshooting Resources; Automatic Server Recovery; Hp Systems Insight Manager - HP ProLiant DL385 G5p Maintenance And Service Manual

Diagnostic tools

Troubleshooting resources

The HP ProLiant Servers Troubleshooting Guide provides procedures for resolving common problems and
comprehensive courses of action for fault isolation and identification, error message interpretation, issue
resolution, and software maintenance on ProLiant servers and server blades. This guide includes
problem-specific flowcharts to help you navigate complex troubleshooting processes. To view the guide,
select a language:
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English (http://www.hp.com/support/ProLiant_TSG_en)
•
French (http://www.hp.com/support/ProLiant_TSG_fr)
•
Italian (http://www.hp.com/support/ProLiant_TSG_it)
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Spanish (http://www.hp.com/support/ProLiant_TSG_sp)
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German (http://www.hp.com/support/ProLiant_TSG_gr)
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Dutch (http://www.hp.com/support/ProLiant_TSG_nl)
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Japanese (http://www.hp.com/support/ProLiant_TSG_jp)

Automatic Server Recovery

ASR is a feature that causes the system to restart when a catastrophic operating system error occurs, such as
a blue screen, ABEND, or panic. A system fail-safe timer, the ASR timer, starts when the System Management
driver, also known as the Health Driver, is loaded. When the operating system is functioning properly, the
system periodically resets the timer. However, when the operating system fails, the timer expires and restarts
the server.
ASR increases server availability by restarting the server within a specified time after a system hang or
shutdown. At the same time, the HP SIM console notifies you by sending a message to a designated pager
number that ASR has restarted the system. You can disable ASR from the HP SIM console or through RBSU.

HP Systems Insight Manager

HP SIM is a web-based application that allows system administrators to accomplish normal administrative
tasks from any remote location, using a web browser. HP SIM provides device management capabilities that
consolidate and integrate management data from HP and third-party devices.
IMPORTANT:
processors, SAS and SATA hard drives, and memory modules.
For additional information, refer to the Management CD in the HP ProLiant Essentials Foundation Pack or the
HP SIM website (http://www.hp.com/go/hpsim).
You must install and use HP SIM to benefit from the Pre-Failure Warranty for
Diagnostic tools 63