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Technical Support and Assistance
Step 1. Visit the Advantech web site at www.advantech.com/support
where you can find the latest information about the product.
Step 2. Contact your distributor, sales representative, or Advantech's cus-
tomer service center for technical support if you need additional
assistance. Please have the following information ready before
you call:
- Product name and serial number
- Description of your peripheral attachments
- Description of your software (operating system, version, appli-
cation software, etc.)
- A complete description of the problem
- The exact wording of any error messages
Step 3. ARK-7480 Series Model
There are two sub-models in ARK-7480 series listed below:
Part Number
ARK-7480-100A1
ARK-7480-200A1
Description
Socket 478, Pentium4 based Embedded Box
Computer, with LVDS, DVI, 6 x USB 2.0,
1xRS-232, 5 x RS-232/422/485, Dual Fast
Ethernet, Audio, and 3 PCI slots
Socket 478, Pentium4 based Embedded Box
Computer, ARK-7480-100A1 with Extended
Drive Bay
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