Advantech ARK-3500 User Manual
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Advantech ARK-3500 User Manual

Fanless embedded box pc
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  • Page 1 sales@artisantg.com artisantg.com (217) 352-9330 | Visit our website - Click HERE...
  • Page 2 User Manual ARK-3500 Fanless Embedded Box PC...
  • Page 3 English user manual included as a PDF file on the CD. Please disregard the Chinese hard copy user manual if the product is not to be sold and/or installed in China. ARK-3500 User Manual...
  • Page 4 The documentation and the software included with this product are copyrighted 2014 by Advantech Co., Ltd. All rights are reserved. Advantech Co., Ltd. reserves the right to make improvements in the products described in this manual at any time without notice.
  • Page 5 Because of Advantech’s high quality-control standards and rigorous testing, most of our customers never need to use our repair service. If an Advantech product is defec- tive, it will be repaired or replaced at no charge during the warranty period. For out- of-warranty repairs, you will be billed according to the cost of replacement materials, service time and freight.
  • Page 6 Technical Support and Assistance Visit the Advantech web site at www.advantech.com/support where you can find the latest information about the product. Contact your distributor, sales representative, or Advantech's customer service center for technical support if you need additional assistance. Please have the following information ready before you call: –...
  • Page 7 AC-to-DC Adaptor, DC 19V/6.32A 120W, 9NA1201410 FSP 1702002600 Power cable 3-pin 180 cm USA type 1702031801 Power cable 3-pin 180 cm UK type 1702002605 Power cable 3-pin 180 cm Europe type 1700000237 Power cable 3-pin 180 cm PSE ARK-3500 User Manual...
  • Page 8 RESTRICTED ACCESS AREA: The equipment should only be installed in a Restricted Access Area. DISCLAIMER: This set of instructions is given according to IEC 704-1. Advan- tech disclaims all responsibility for the accuracy of any statements contained herein. ARK-3500 User Manual...
  • Page 9 ARK-3500 User Manual viii...

  • Page 10: Table Of Contents

    Connectors....................18 2.4.1 ARK-3500 External I/O Location..........18 Figure 2.2 ARK-3500 Front IO connectors drawing....18 Figure 2.3 ARK-3500 Rear IO connectors drawing ....18 2.4.2 ARK-3500 Front I/O connectors..........18 Figure 2.4 Audio connector............19 Table 2.3: Audio Connector Pin Assignments ......19 Figure 2.5 USB2.0 connector ............
  • Page 11 3.3.11 Embedded Controller Configuration ........... 46 Figure 3.16Embedded Controller Configuration ......46 3.3.12 Serial Port Console Redirection..........47 Figure 3.17Serial Port Console Redirection ....... 47 3.3.13 CPU PPM Configuration ............. 48 Figure 3.18CPU PPM Configuration........... 48 Chipset....................49 Figure 3.19Chipset Setup............49 ARK-3500 User Manual...
  • Page 12 Figure 3.24Boot Setup Utility ............53 Security Setup..................54 Figure 3.25Password Configuration ........... 54 Save & Exit....................55 Figure 3.26Save & Exit ............... 55 Appendix A Watchdog Timer Sample Code..57 EC Watchdog Timer Sample Code ............58 ARK-3500 User Manual...
  • Page 13 ARK-3500 User Manual...

  • Page 14: Chapter 1 General Introduction

    Chapter General Introduction This chapter gives background information on ARK-3500 series.

  • Page 15: Introduction

    2.0,2 x 2.5” HDD, 2 x mSATA, 4 x RS-232 and 4 x RS-232/422/485 COM ports. Various Expansion Support ARK-3500 is a flexible model which can work in different environment and applica- tions with multiple I/O and high performance. It can support three kinds of riser cards: 2 x PCI and 1 PCIe x 1 and 1 PCIe x 4.

  • Page 16: Product Features

    Storage: 2 x 2.5" removable HDD drive bays (9.5mm height), 1 x CFast card, and 2 x mSATA  Expansion Interface: 2 x Full-size MiniPCIe with SIM holder (supports mSATA)  Software API: Advantech iManager and SUSIAccess - Remote Device Man- agement technology 1.2.2 Display ...

  • Page 17: Chipset

    Supports IRQ Sharing among serial ports under Microsoft Win- Serial ports dows OS  COM1, COM2, COM5, COM6: RS-232  COM3, COM4, COM7, COM8: RS-232/422/485 LAN1 Intel 82579LM, LAN2 Intel I-210IT  Supports 10/100/1000 Mbps. Ethernet  LAN Connectors: Phone Jack RJ45 8P 90D(F) ARK-3500 User Manual...

  • Page 18: Susi 4.0

    1.3.2 SUSI 4.0 iManager Supported Sequence control 16-bit programmable DIO Multi-level WDT (set by Advantech iManager) Watchdog timer Programmable 1-255 sec / min CPU Temperature / input Current / input Voltage Hardware monitor Running HR / Boot record System information...

  • Page 19: Mechanical Specifications

    Mechanical Specifications 1.4.1 Dimensions 290[11.4] x 110[42.9] x 232[9.13] (Unit: mm [Inch]) Figure 1.1 ARK-3500 Mechanical dimension drawing 1.4.2 Weight 4.8kg (10.58lb) Power Requirement 1.5.1 System Power  Minimum power input: – ARK-3500: DC19V / 6.32A 1.5.2 RTC Battery ...

  • Page 20: Environment Specification

    For system equipped with SSD/mSATA: 3Grms, IEC 60068-2-64, random, 5 ~ 500 Hz 1.6.5 Shock during Operation  For system equipped with SSD/mSATA: 50G, IEC 60068-2-27 1.6.6 Safety  UL, CCC, BSMI 1.6.7  CE, FCC, CCC, BSMI ARK-3500 User Manual...
  • Page 21 ARK-3500 User Manual...

  • Page 22: Chapter 2 Hardware Configuration

    Chapter Hardware Configuration...

  • Page 23: Introduction

    2.2.1 Jumper Description You may configure ARK-3500 to match the needs of your application by setting jump- ers. A jumper is a metal bridge used to close an electric circuit. It consists of two metal pins and a small metal clip (often protected by a plastic cover) that slides over the pins to connect them.

  • Page 24: Jumper Location

    DDR3/DDR3L setting (J1) DDR3/DDR3L Setting 1653002101 Part Number HD_2x1P_79_D Footprint Description Setting Function DDR3 Memory module (Default) (1-2) DDR3L Memory module 2.2.4.2 Auto Power On Setting (J2) Auto Power On Setting 1653002101 Part Number HD_2x1P_79_D Footprint Description Setting Function ARK-3500 User Manual...
  • Page 25 COM3 RS232 (Default) (3-5)*(4-6) COM3 RS422/485 2.2.4.5 COM4 RS232/422/485 setting (J5) * Please check J3/J7 for COM4 RS232/422/485 setting as well COM4 RS232/422/485 Setting 1653003260 Part Number HD_3x2P_79 Footprint Description Setting Function (1-3)*(2-4) COM4 RS232 (Default) (3-5)*(4-6) COM4 RS422/485 ARK-3500 User Manual...
  • Page 26 * Please check J4/J6 for COM3 RS232/422/485 setting as well COM3 RS232/422/485 Setting 1653003260 Part Number HD_3x2P_79 Footprint Description Setting Function (1-2) COM3 RS232 (Default) (3-4) COM3 RS485 (5-6) COM3 RS422 2.2.4.9 Clear CMOS (J9) Clear CMOS 1653003101 Part Number HD_3x1P_79_D Footprint ARK-3500 User Manual...
  • Page 27 HD_3x2P_79 Footprint Description Setting Function (1-3)*(2-4) COM7 RS232 (3-5)*(4-6) COM7 RS422/485 2.2.4.11 COM7 RS232/422/485 setting (J2) on AMO-I012 * Please check J1/J3 on AMO-I012 for COM7 RS232/422/485 setting as well. PH_3x2V_S2.00mm 1653003260 Part Number HD_3x2P_79 Footprint Description ARK-3500 User Manual...
  • Page 28 (3-5)*(4-6) COM7 RS422/485 2.2.4.14 COM8 RS232/422/485 setting (J5) on AMO-I012 * Please check J4/J6 on AMO-I012 for COM8 RS232/422/485 setting as well. PH_3x2V_S2.00mm 1653003260 Part Number HD_3x2P_79 Footprint Description Setting Function (1-3)*(2-4) COM7 RS232 (3-5)*(4-6) COM7 RS422/485 ARK-3500 User Manual...

  • Page 29: Switch

    COM3 RS485 Termination PU/PD PCIe/mSATA selection PCIe/mSATA selection 2.3.1.1 COM4 RS485 Termination PU/PD COM4 RS485 Termination PU/PD 1600003089-01 Part Number SW_2x2P_100_198x378 Footprint Description Setting Function (OFF)1*(OFF)2 NO TERMINATION (Default) (OFF)1*(ON)3 TERMINATION PU (OFF)2*(ON)4 TERMINATION PD (OFF)1*(OFF)2 (OFF)1*(ON)3 (OFF)2*(ON)4 ARK-3500 User Manual...
  • Page 30 SW_2x2P_100_198x378 Footprint Description Setting Function (OFF)1*(ON)3 AUTO-DETECTION (Default) (OFF)1*(OFF)2 PCIE CARD (OFF)2*(ON)4 mSATA (OFF)1*(ON)3 (OFF)1*(OFF)2 (OFF)2*(ON)4 2.3.1.4 PCIE/mSATA Selection PCIE/mSATA Selection 1600003089-01 Part Number SW_2x2P_100_198x378 Footprint Description Setting Function (OFF)1*(ON)3 AUTO-DETECTION (Default) (OFF)1*(OFF)2 PCIE CARD (OFF)2*(ON)4 mSATA ARK-3500 User Manual...

  • Page 31: Connectors

    ARK-3500 Rear IO Panel Figure 2.3 ARK-3500 Rear IO connector drawing 2.4.2 ARK-3500 Front I/O connectors 2.4.2.1 Audio Connector ARK-3500 offers stereo audio ports by three phone jack connectors of Line_Out, Mic_In. The audio chip is controlled by ALC892. ARK-3500 User Manual...
  • Page 32 2.4.2.2 USB2.0 Connector ARK-3500 provides two USB2.0 interface connectors, which give complete Plug & Play and hot swapping for up to 127 external devices. The USB interface complies with USB UHCI, Rev. 2.0 compliant. The USB interface can be disabled in the system BIOS setup.
  • Page 33 Port0 D0 Port1 D0 Port0 D1 Port1 D1 Port0 D2 Port1 D2 Port0 D3 Port1 D3 Port0 D4 Port1 D4 Port0 D5 Port1 D5 Port0 D6 Port1 D6 Port0 D7 Port1 D7 Note! NC represents “No Connection”. ARK-3500 User Manual...

  • Page 34: Ark-3500 Rear I/O Connectors

    2.4.3.1 Power On/Off Button ARK-3500 has a Power On/Off button with LED indicators on the front side that show On status (Green LED) and Off/Suspend status (Orange LED). The Power button supports dual functions: Soft Power -On/Off (Instant off or Delay 4 Seconds then off), and Suspend.
  • Page 35 DP_PWR 2.4.3.5 Digital Visual Interface Connector (DVI-I) The ARK-3500 offers an integrated D-sub 24-pin female DVI-I Digital Visual Interface connector; it carries integrated analog and digital video signals. This supports high- speed, high-resolution digital displays and traditional analog displays. Figure 2.11 DVI-I Connector Table 2.8: DVI-I Connector pin assignments...
  • Page 36 2.4.3.7 USB3.0 Connector The USB port USB port 1, 2, 3, 4 of ARK-3500 supports USB3.0 interface, which gives complete Plug & Play and hot swapping for up to 127 external devices. The USB interface complies with USB UHCI, Rev. 3.0. Please refer to Table. 2.7 for its pin assignments.
  • Page 37 2.4.3.8 Ethernet Connector (LAN) ARK-3500 is equipped with 2 Ethernet controllers that are fully compliant with IEEE 802.3u 10/100/1000 Mbps CSMA/CD standards. The Ethernet port provides a stan- dard RJ-45 jack connector with LED indicators on the front side to show its Active/ Link status (Green LED) and Speed status (Yellow LED).

  • Page 38: Installation

    Install the CPU onto the socket, and turn the special actuator screw to lock it on the socket. Unscrew the 2 screws on the memory bracket. Install the memory onto the system. Screw the 2 screws back into the memory bracket on the M/B. Replace the top chassis. ARK-3500 User Manual...

  • Page 39: Cfast / Sim Installation

    Screw the cover back onto the front panel. 2.5.3 HDD/SSD Installation Unscrew 4 screws on the side heatsink cover. Connect the cable to the SSD/HDD and put SSD/HDD on the bracket. Screw 4 screws back onto the system. Screw the side cover back on. ARK-3500 User Manual...

  • Page 40: Minipcie Module / Internal Sim Holder Installation

    MiniPCIe module / Internal SIM holder Installation Unscrew 4 screws on the bottom cover and remove it. Unscrew 3 screws on the bracket. Install the miniPCIe module (CN38) and screw 2 screws. (This module is con- nected to front panel SIM holder) ARK-3500 User Manual...
  • Page 41 ARK-3500 User Manual...
  • Page 42 Install the mPCIe module (CN29) and screw in the 2 screws. (This module is connected to inner SIM holder CN36 SIM1) Screw the bracket back on. Screw the top cover back on. ARK-3500 User Manual...

  • Page 43: Riser Card Installation

    2.5.5 Riser Card Installation Unscrew 4 screws on the bottom side. Unscrew 3 screws on the bracket. ARK-3500 User Manual...

  • Page 44: Cpu Thermal Grease Pad

    Screw the bottom side back. 2.5.6 CPU thermal Grease Pad CPU thermal grease pad is one of the key components of ARK-3500 thermal design. Always use the grease pad provided by Advantech. The P/N of the grease pad is: Part Number Description 1990020828N001 Thermal-Pad D27*0.25 K=3 TP HW-PCM45Fφ27*0.25...

  • Page 45: Memory Thermal Pad

    Memory thermal Pad Memory thermal pad is one of the key components of ARK-3500 thermal design. Always use the thermal pad provided by Advantech. The P/N of the thermal pad is: Part Number Description 1990018953T001 Thermal-Pad 59X16X1.0mm K=1.2 TP Fujipoly XR-Hl To ensure the best thermal performance, please always make sure the memory ther- mal pad is well taped between the memory bracket and memory module.

  • Page 46: Chapter 3 Bios Settings

    Chapter BIOS Settings...

  • Page 47: Entering Setup

    AMIBIOS has been integrated into zillions of motherboards for over two decades. With the AMIBIOS Setup program, users can modify BIOS settings and control vari- ous system features. This chapter describes the basic navigation of the ARK-3500 BIOS setup screens.

  • Page 48: System Time / System Date

    MM/DD/YY format. The time must be entered in HH:MM:SS format. Advanced BIOS Features Setup Select the Advanced tab from the ARK-3500 setup screen to enter the Advanced BIOS Setup screen. Users can select any item in the left frame of the screen, such as CPU Configuration, to go to the sub menu for that item.

  • Page 49: Acpi Settings

    Figure 3.3 Advanced BIOS features setup screen 3.3.1 ACPI Settings Figure 3.4 ACPI Setting Enable ACPI Auto Configuration This item allows users to enable or disable BIOS ACPI auto configuration. ARK-3500 User Manual...

  • Page 50: Cpu Configuration

    This item allows users to enable or disable the intel virtualization technology. Hardware Prefetcher This item allows users to enable or disable the hardware prefetcher feature. Adjacent Cache Line Prefetch This item allows users to enable or disable the adjacent cache line prefetch feature. ARK-3500 User Manual...

  • Page 51: Sata Configuration

    3.3.3 SATA Configuration Figure 3.6 SATA Configuration: IDE Mode (Default) SATA Controller(s) This item allows users to enable or disable the SATA controller(s). Figure 3.7 SATA Configuration: AHCI Mode ARK-3500 User Manual...

  • Page 52: Pch-Fw Configuration

    Figure 3.8 SATA Configuration: RAID Mode SATA Mode Selection This item allows users to select mode of SATA controller(s). 3.3.4 PCH-FW Configuration Figure 3.9 PCH-FW Configuration ARK-3500 User Manual...

  • Page 53: Amt Configuration

    This item allows users to un-configure ME without password. Amt Wait Timer Set timer to wait before sending ASF_GET_BOOT_OPTIONS. Disable ME This item allows users to enable or disable Intel ME. This item allows users to enable or disable Alert Specification Format. ARK-3500 User Manual...

  • Page 54: Usb Configuration

    USB3.0 Support This item allows users to enable or disable USB3.0 support. XHCI Hand-Off This is a workaround for the OS without XHCI hand-off support. The XHCI ownership change should claim by XHCI driver. EHCI Hand-Off ARK-3500 User Manual...

  • Page 55: Smart Settings

    Host Controller. 'Auto' uses default value: for a Root port it is 100 ms, for a Hub port the delay is taken from Hub descriptor. 3.3.7 SMART Settings Figure 3.12 SMART Settings SMART Self Test This item allows users to enable or disable SMART Self Test. ARK-3500 User Manual...

  • Page 56: Super Io Configuration

    This item allows users to enable or disable COM3. Change Settings This item allows users to select super I/O device. 3.3.8.4 Serial Port 4 Configuration Serial Port This item allows users to enable or disable COM4. Change Settings ARK-3500 User Manual...

  • Page 57: Sch3106 Second Super Io Configuration

    This item allows users to enable or disable COM7. Change Settings This item allows users to select super I/O device. Device Mode This item allows users to select Serial Port mode. Serial interface This item allows users to select RS-232/422/485. Default by RS-232. ARK-3500 User Manual...

  • Page 58: Platform Misc Configuration

    This item allows users to select Serial Port mode. Serial interface This item allows users to select RS-232/422/485. Default by RS-232. 3.3.10 Platform Misc Configuration Figure 3.15 Platform Misc Configuration Native PCIE Enable This item allows users to enable or disable native PCIE support feature. ARK-3500 User Manual...

  • Page 59: Embedded Controller Configuration

    This item allows users to set backlight Function. EC Watch Dog Function This item allows users to set EC Watch Dog Function. USB SUS Power Support This item allows users to set the standby power for USB5, USB6 under SUS mode. ARK-3500 User Manual...

  • Page 60: Serial Port Console Redirection

    Figure 3.17 Serial Port Console Redirection Console Redirection This item allows users to enable or disable console redirection for Microsoft Windows Emergency Management Services (EMS). Console Redirection Settings This item allows users to configure console redirection detailed settings. ARK-3500 User Manual...

  • Page 61: Cpu Ppm Configuration

    This item allows users to enable or disable CPU C-state support. Config TDP LOCK This item allows users to enable or disable Config TDP LOCK. ACPI T State This item allows users to enable or disable ACPI T State. ARK-3500 User Manual...

  • Page 62: Chipset

    Chipset Select the Chipset tab from the ARK-3500 setup screen to enter the Chipset BIOS Setup screen. You can display a Chipset BIOS Setup option by highlighting it using the <Arrow> keys. All Plug and Play BIOS Setup options are described in this sec- tion.

  • Page 63: System Agent (Sa) Configuration

    This item allows users to select off, on and last state. 3.4.2 System Agent (SA) Configuration Figure 3.21 System Agent (SA) Configuration VT-d This item allows users to enable or disable VT-d. DDR Selection This item allows users to select which DDR or DDRL voltage. ARK-3500 User Manual...
  • Page 64 This item allows users to select DVMT total memory size. Gfx Low Power Mode This item allows users to enable or disable IGD low power mode. Graphics Performance Analyzers This item allows users to enable or disable Graphics Performance Analyzers ARK-3500 User Manual...
  • Page 65 Figure 3.23 LCD Control Primary IGFX Boot Display Select boot display device at post stage. Secondary IGFX Boot Display Select boot display device at post stage. Active DP This item allows users to select the Active DP Configuration. ARK-3500 User Manual...

  • Page 66: Boot Settings

    If this option is set to Disabled, the BIOS displays normal POST messages. If Enabled, an OEM Logo is shown instead of POST messages. Option ROM Message Set display mode for option ROM. INT19 Trap Response This item allows option ROMs to trap interrupt 19. ARK-3500 User Manual...

  • Page 67: Security Setup

    Security Setup Figure 3.25 Password Configuration Select Security Setup from the ARK-3500 Setup main BIOS setup menu. All Security Setup options, such as password protection is described in this section. To access the sub menu for the following items, select the item and press <Enter>: Change Administrator / User Password: Select this option and press <ENTER>...

  • Page 68: Save & Exit

    Restore Defaults The ARK-3500 automatically configures all setup items to optimal settings when users select this option. Optimal Defaults are designed for maximum system perfor- mance, but may not work best for all computer applications. In particular, do not use the Optimal Defaults if the user’s computer is experiencing system configuration...
  • Page 69 Save User Defaults When users have completed system configuration, select this option to save changes as user defaults without exit BIOS setup menu. Restore User Defaults The users can select this option to restore user defaults. ARK-3500 User Manual...

  • Page 70: Appendix A Watchdog Timer Sample Code

    Appendix Watchdog Timer Sample Code...

  • Page 71: Ec Watchdog Timer Sample Code

    57h ; Watch dog event flag. out dx,al mov dx, EC_Data_Port mov al, 04h ; Reset event. out dx,al mov dx, EC_Command_Port mov al,28h ; start WDT function. (Stop: 0x29, Reset: 0x2A) out dx,al .exit ARK-3500 User Manual...
  • Page 72 ARK-3500 User Manual...
  • Page 73 No part of this publication may be reproduced in any form or by any means, electronic, photocopying, recording or otherwise, without prior written permis- sion of the publisher. All brand and product names are trademarks or registered trademarks of their respective companies. © Advantech Co., Ltd. 2014...

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