Warranty Policy - Kemppi FastMig KM 400 MVU Operation Manual

8.

WARRANTY POLICY

Kemppi Oy provides a warranty for products manufactured and sold by the company if defects
in materials or workmanship occur. Warranty repairs are to be carried out only by an authorised
Kemppi Service Agent. Packing, shipping, and insurance are at the orderer's expense.
The warranty starts on the date of purchase. Spoken promises not included in the terms of
warranty are not binding on the warrantor.
Limitations of the warranty
The following conditions are not covered under the terms of warranty: defects arising
from normal wear and tear, non-compliance with operation and maintenance instructions,
overloading, negligence, connection to incorrect or faulty supply voltage (including voltage
surges outside equipment specifications), incorrect gas pressure, anomalies or failures in the
electric network, transport or storage damage, and fire or damage due to forces of nature. This
warranty does not cover direct or indirect travel costs, daily allowances, or accommodation
related to warranty service.
The warranty does not cover welding torches and their consumables, feeder drive rolls, and
feeder guide tubes. Direct or indirect damage caused by a defective product is not covered
under the warranty.
The warranty becomes void if modifications are made to the machine that are not approved
by the manufacturer or if non-original spare parts are used in repairs. The warranty is also
voided if repairs are carried out by a repair agent not authorised by Kemppi.
Undertaking warranty repairs
Warranty defects must be reported to Kemppi or an authorised Kemppi Service Agent without
delay.
Before a warranty repair is undertaken, the customer must present proof of warranty or
otherwise prove the validity of the warranty in writing. The proof must indicate the date of
purchase and the manufacturing number of the unit to be repaired. The parts replaced under
the terms of this warranty remain the property of Kemppi and must be returned to Kemppi if
requested.
After a warranty repair, the warranty of the machine or equipment, repaired or replaced, shall
be continued to the end of the original warranty period.
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