System Features; Introduction; Ring Back; Call Waiting - Avaya 5610 User Manual

System Features

Introduction

As well as your phones specific features, you can access a number of system features by dialling short
codes.
These instructions are for the system's default configuration. They assume that you are using the default
feature codes. It also assumes that you have full access to all features and the public phone network.

Ring Back

If your system administrator has allocated you the Ring Back When Free feature you can:
1. When you call an extension that does not answer or is busy, press
that extension.
2. When the extension you called becomes free, your phone will ring (a burst of three rings). Lift the
handset and the extension is called automatically.
3. Lift the handset and the extension is called automatically.

Call Waiting

Call Waiting tells you if another call arrives while you are already making a call by providing a call waiting
tone. If you hear the call waiting tone, either end your current call or put the caller on hold. The waiting
call should then ring.
To turn call waiting on, dial *15. To turn it off, dial *16.
Note
•
Call Waiting is only used for a single line phone with no call appearance buttons programmed.

Call Forwarding

•
Your calls can be forwarded to another extension or an external number when:
•
You are away from your desk (on no answer).
•
Your extension is busy (on all Call Appearance keys).
•
You are away from the office (e.g. when you are on holiday).
The following options are available for call forwarding:
•
To set the number to which your calls are forwarded, dial *07*201# (forwarding to 201 in this
example).
•
To switch Forward Unconditional On (i.e. not Hunt Group), dial *01. The letter D is displayed. To
switch it off, dial *02.
•
To switch Forward On Busy On, dial *03. To switch it off, dial *04.
•
To switch Forward On No Answer On, dial *05. To switch it off, dial *06.
•
To switch Forward Hunt Group Calls On, dial *50. To switch it off, dial *51. This setting is for
Forward Unconditional only.
•
To Cancel All Forwarding, dial *00.
Note
•
Cancelling all forwarding will also cancel any Follow Me you have set.
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