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TT4000 Series
Error message
Out of paper
Out of ribbon
Protocol error
Read error
Structural err.
Unknown card
USB error
Device stalled
USB error
Too much current
USB error
Unknown device
Voltage error
Write error
Write protected
Wrong revision
Table 10 Error recovery
Operating Instruction
Cause
Label roll used up
Error in paper course
Transfer ribbon used up
Transfer ribbon melted
through during printing
Thermal paper labels are to
be used, but the software is
set to transfer printing
Supply roll of transfer
ribbon not secured to
ribbon supply and take-up
hubs
Printer receives an
unknown or incorrect
command from the
computer.
Read error when accessing
memory card
Error in directory of the
memory card, non-secure
data access
Memory card not formatted
Memory card type not
supported
USB device is detected, but
does not function
USB device drawing too
much current
USB device not recognized
Hardware error
Hardware error
Write protection of the PC
card is activated.
Error when loading a new
firmware version. Firmware
does not work with
hardware version
Error recovery
Load a label roll (see 6.1 on page
16) or load fanfold labels (see 6.3
on page 22).
Check paper course.
Load new transfer ribbon
Cancel print job. Change heat level
via software/ printer driver setting.
Clean print head (see 8.5 on page
28). Load transfer ribbon (see 6.4
on page 23). Restart print job.
Cancel print job. Switch to direct
thermal printing in the software/
printer driver setting. Restart print
job.
Secure transfer ribbon (see 6.4 on
page 23).
Press the pause button to skip the
command or
Press the cancel button to cancel
the print job.
Check data on memory card.
Save data.
Reformat card.
Reformat memory card.
Format card,
use another card type.
Do not use USB device.
Do not use USB device.
Do not use USB device.
Switch printer off and on again.
If it occurs again → Service.
The voltage that has failed is
displayed. Please note this.
Repeat write attempt.
Reformat card.
Deactivate write protection.
Load appropriate firmware.
37
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