Error Treatment; Error Types; Troubleshooting - Hellermann Tyton TT4000 Series Operating Instructions Manual

TT4000 Series
9

Error treatment

9.1

Error types

When an error occurs, the diagnostic system displays the error on the screen and
switches the printer into one of the three possible error modes, depending on the error
type:
Symbol
Table 8 Error modes
9.2

Troubleshooting

Problem
Transfer ribbon
wrinkles
Print image is blurred
or missing in places
Printer does not stop
when transfer ribbon is
done.
Operating Instruction
Navigator pad
pause flashes
cancel illuminates
cancel flashes
—
Cause
Transfer ribbon deflection
not adjusted
Head locking system not
adjusted
Too much tension
Too little tension
Guides too tight
Head locking system not
adjusted
Print head dirty
Temperature too high
Unfavourable combination
of labels & transfer ribbon
Direct thermal printing is
selected in the software
/printer driver setting
Error type
Fault - correctable
(see 4.2.5 on page 14)
Fault - irrecoverable
(see 4.2.6 on page 14)
System error (see 4.2.7 on page 14)
Solution
See "Setting the feed path of the
transfer ribbon" on page 23.
See "Setting the head locking
system" on page 20.
Disconnect printer, remove
sideplate of printer, on supply hub
shaft adjust green coloured knob to
lower number.
Disconnect printer, remove
sideplate of printer, on supply hub
shaft adjust green coloured knob to
higher number.
Ensure guides are set to snugfit
only.
Position inner and outer plunger at
both edges of the label. See
"Setting the head locking system"
on page 20.
See "Cleaning the print head" on
page 28.
Decrease temperature via software/
printer driver setting
Use another ribbon type or brand.
Switch to thermal transfer printing
in the software /printer driver setting
33