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TT4000 Series
Error message
FPGA malfunction
Head error
Head open
Head too hot
Invalid setup
Memory overflow
Name exists
No DHCP server
No label found
No label size
No Link
No record found
No SMTP server
No Timeserver
Operating Instruction
Cause
Hardware error
Hardware error
Print head not locked
Print head excessively
warm
Error in configuration
memory
Print job too large: e.g. due
to loaded fonts, large
graphics
Field name in direct
programming entered twice
Printer is configured for
DHCP, and there is no
DHCP server or the DHCP
server is currently
unavailable
Several labels are missing
from the label strip
The label format specified
in the software does not
match the actual format
used
A continuous medium is
located in the printer, but
the software is waiting for
labels
Label size not defined in
programming
There is no network
connection
Error in the memory card
option when accessing the
database
Printer is configured for
SMTP, and there is no
SMTP server or the SMTP
server is currently
unavailable
Timeserver is selected in
the configuration, but there
is no timeserver or the
timeserver is currently not
available.
Error recovery
Switch printer off and on again.
If it occurs again → Service.
Switch printer off and on again. If it
occurs again → replace print head
(see 8.7 on page 30).
Lock print head.
The print job continues
automatically after pausing. If this
occurs repeatedly, reduce the heat
level or print speed in the software
/printer driver setting.
Reconfigure printer.
If it occurs again → Service.
Cancel print job. Reduce amount of
data to be printed.
Correct programming.
Deactivate DHCP in the
configuration and issue a
permanent IP address. Notify the
network administrator.
Press the pause button several
times until the next label on the
strip is detected by the printer.
Cancel print job.
Change label format in the
software/ printer driver setting.
Restart print job.
Cancel print job.
Change label format in the
software.
Restart print job.
Check programming.
Check network cable and plug.
Notify the network administrator.
Check programming and memory
card contents.
Deactivate SMTP in the
configuration.
Caution! Warnings via email
(EAlert) can then no longer be
received! Notify the network
administrator.
Deactivate Timesaver in the
configuration.
Notify the network administrator.
36
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