Hellermann Tyton TT4000 Series Operating Instructions Manual page 34

TT4000 Series
Problem
Printer prints a series
of characters instead
of the label format
Printer transports the
label medium, but not
the transfer ribbon
Printer prints only
every second label
Printer prints erratic,
i.e. two or more,
misses one or more
Material moves
through printer but no
print
Continuously spools
out material
Operating Instruction
Cause
Printer is in Monitor mode
Transfer ribbon loaded
incorrectly
Unfavourable combination
of labels and transfer
ribbon
Format setting in software
is too large.
Position of media sensor or
media guides too loose
Print driver settings
Template settings
Table data missing
Offset within page set-up
Offset within the machine
parameters
Incorrect media selection or
position of media sensor
Position of media sensor
Solution
Exit Monitor mode.
Check course of transfer ribbon and
orientation of the covered side and
correct if necessary.
Use another ribbon type or brand.
Change format setting in the
software. In TagPrintPRO, select
label guide -> reduce width if
heatshrink tubing or reduce
lenght (TIPTAGS only)
Check that the sensor and the
media gap are aligned. Take
special care if printing on TIPTAGS.
Ensure guides are set to snugfit
and not loose to allow the material
to wander. See also "Positioning
the label roll on the roll retainer " on
page 16 and "Setting the label
sensor" on page 17.
Open print driver: Properties ->
Options -> Unprintable
area: ensure both left and
right are set to 0.0.
Check that correct template has
been selected.
Check within the TagPrintPRO
table that cell without data heve not
been selected.
Open „File" in TagPrintPRO and
select „Page Setup". Ensure that
top and left are set to 0.0.
Check X and Y axis setting on
printer navipad. Select on printer
navipad menu -> Set up ->
Machine parameters -> X and
Y axis set to 0.0.
Open print driver: Properties ->
Advanced set up -> Select
media (Gap, Continuous or
Backside Mark).
Check that the sensor and the
media gap are aligned. Take
special care if printing on TIPTAGS.
Ensure guides are set to snugfit
and not loose to allow the material
to wander. See also "Positioning
the label roll on the roll retainer " on
page 16 and "Setting the label
sensor" on page 17.
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