Related Manuals for AT&T 7401 Plus
Summary of Contents for AT&T 7401 Plus
- Page 1 AT&T ® Communications System D E F I N I T Y Generic 1 and Generic 3 and System 75 7401 Plus Voice Terminal User's Guide...
- Page 2 NOTICE While reasonable efforts were made to ensure that the information in this document was complete and accurate at the time of printing, AT&T can assume no responsibility for any errors. Changes or corrections to the information contained in this document may be incorporated into future issues. TO ORDER COPIES OF THIS DOCUMENT AT&T Customer Information Center Contact:...
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Page 3: Table Of Contents
Contents Your 7401 Plus Voice Terminal What the Features Do How to Use the Feature Directory How to Use the Features Key Words Handset Tones Special Instructions Troubleshooting Quick Reference Lists Abbreviated Dialing (AD) Answering or Placing a Second Call... -
Page 4: Your 7401 Plus Voice Terminal
Your 7401 Plus Voice Terminal The 7401 Plus voice terminal has an innovative design to make it easy to use the ® many features of the AT&T DEFINITY Communications System or System 75. Familiarize yourself with your voice terminal, shown in Figure 1 and explained below. - Page 5 A green light which goes on steadily when you press Feature/call activity light ]. Also, it flutters when you have an incoming call Feature or when you put a call on hold, and flutters intermittently when you use the Select Ring feature. This jack is for connecting a handset to your voice Handset jack terminal.
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Page 6: What The Features Do
What the Features Do Below is a listing of many commonly used features and a description of how to use them. Note: You will have the Conference, Drop, Hold, Message, Select Ring, and Transfer features. In addition, you may have many of the other features listed here; your System Manager can advise you. - Page 7 Conference Allows you to conference up to 6 parties on a call (including yourself) so that you can conduct a 6-way discussion. Use to set up time-saving conferences, or to spontaneously include an additional party important to a conversation. Note: If you have both an active call and a call on hold, you must terminate one of the calls before you can use Conference.
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Page 8: How To Use The Feature Directory
How to Use the Feature Directory The Feature Directory, shown in Figure 2, provides a convenient quick reference list for 12 features which can be accessed by first pressing [ ] and then pressing the Feature corresponding entry number (1-9 and 0) or character (# and *) on the dial pad. For example, to put a call on hold, you would press [ ], then [ ]. -
Page 9: How To Use The Features
How to Use the Features The procedures which follow give short, step-by-step instructions for using each feature. For your convenience, features are listed alphabetically. Key Words You will see these two terms used regularly in the procedures: A number from 1-9 and 0, corresponding to the first 10 entry number entries on the Feature Directory. -
Page 10: Troubleshooting
To operate a feature, you must have the handset off-hook (removed from the cradle of the voice terminal) unless otherwise noted. Any feature not listed on your Feature Directory can be activated or canceled by dialing a 1-, 2-, or 3-digit feature code. -
Page 11: Abbreviated Dialing (Ad)
Abbreviated Dialing (AD) On a separate sheet of paper, jot down the outside To program/reprogram an numbers, extensions, and/or feature codes you want AD entry on your Feature to store as AD entries Directory Note: Each AD entry will hold one complete phone Note: AD entry must first number or feature code. -
Page 12: Answering Or Placing A Second Call
[confirmation tone] then [dial tone] Press [ Note: Repeat Steps 5-7 if you want to program additional items on the same list. Hang up and begin again at Step 1 if you want to program items on another personal list. Hang up Record the personal list item on the Abbreviated Dialing list in the back of this booklet. -
Page 13: Automatic Callback
1 Complete second call or put it on hold To return to first call Flash the switchhook First call is reconnected Note: By repeatedly using hold, you can toggle back and forth between calls. [dial tone] 1 Press [ ], then [ To put first call on hold Feature and place a second call... -
Page 14: Call Forwarding All Calls
1 Press [ ], then the Automatic Callback entry Feature To cancel Automatic [dial tone] number again Callback Call Forwarding All Calls 1 Press [ ], then the Call Forward entry number To temporarily redirect all Feature calls to an extension or or Dial Call Forward code outside number of your [dial tone]... -
Page 15: Call Pickup
1 Press [ ], then the Call Park entry number To return to a call parked Feature [confirmation tone] at your extension or Dial Answer Back code [dial tone] 2 Dial your own extension number [confirmation tone] You are reconnected to call Dial Answer Back code To retrieve a call parked [dial tone]... -
Page 16: Conference
Conference [dial tone] Press [ ], then [ To add another party to a Feature call (for a total of up to Present call is put on hold 6 parties) Dial number of new party and wait for answer Note: You can privately discuss the call with the new party at this time;... -
Page 17: Last Number Dialed
Last Number Dialed To automatically redial Press [ ], then the Last Dialed entry number Feature the last number you or Dial Last Number Dialed code dialed Note: The redialed number can be an outside number (up to 24 digits), an extension, or a trunk or feature code. -
Page 18: Message
Message 1 See your System Manager for instructions regarding To retrieve a message when your Message light your local message retrieval procedures is on Priority Calling 1 Press [ ], then the Priority Calling To place a priority call Feature entry number (3-burst ring) or Dial Priority Calling code... -
Page 19: Select Ring
Select Ring 1 Press [ ], then [ ] (leave handset on cradle) To select a personalized Feature ring pattern Green light flutters intermittently Voice terminal plays current ring pattern Adjust the ringer volume with the sliding ringer control on back of voice terminal if desired 3 Press [ ] again to hear the next ring pattern Note: There are 8 different patterns;... -
Page 20: Transfer
Transfer To send present call to Press [ ], then [ [dial tone] Feature another extension or Present call placed on hold outside number Dial number that call is to be transferred to [ringback tone] Remain on line and announce call; if number dialed is busy or unanswered, return to held call by flashing the switchhook Press [... - Page 21 Dial Voice Message Retrieval To retrieve voice [dial tone] Coverage code messages for a co-worker [voice prompting] Dial co-worker’s extension Note: If you receive an intercept tone, see your System Manager for further instructions. Move through the messages with dial pad buttons previously listed Hang up to end Voice Message Retrieval...
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Page 22: Tones And Their Meanings
Tones and Their Meanings Ringing tones are produced by an incoming call. Handset tones are those which you hear through the handset (receiver). Ringing Tones 1 ring — A call from another extension. 2 rings — A call from outside or from the attendant. 3 rings —... -
Page 23: Troubleshooting
Troubleshooting Solution Problem A feature doesn’t 1 Reread the procedure and try again. work as noted in 2 For many features you must lift the handset before you can the book. use the feature. 3 Check with your System Manager to be sure this feature is administered on your voice terminal. -
Page 24: System 75 Version Notes
Solution Problem Set the ringer volume to a higher level. The telephone doesn’t ring. Place a test call from another extension to your extension. Check the line cord to make certain that it is securely connected at both ends. If there is still a problem, see your System Manager. Check the line cord to make certain that it is securely The lights do not connected at both ends. -
Page 25: Key Words To Know
Key Words to Know activate To begin or turn on the operation of a feature. The person who handles incoming and outgoing calls at the main attendant console. Audio Information Exchange, an optional voice mail and message service AUDIX which provides coverage for calls to you by recording callers’ messages and reporting Leave Word Calling messages. - Page 26 One of the 4 types of Abbreviated Dialing lists; programmable only by group list the System Manager. Contains telephone numbers useful to members of a specific group, and stores each of those numbers as a 2-digit list item. The handheld part of the voice terminal which you pick up, talk into, and handset listen from.
- Page 27 switchhook The button under the handset in the cradle of the voice terminal. system list One of the 4 types of Abbreviated Dialing lists; programmable only by the System Manager. Contains telephone numbers helpful to all system users, and stores each of those numbers as a 2-digit list item. System Manager The person responsible for specifying and managing the operation of features for all the voice and data equipment in your network.
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Page 28: Quick Reference Lists
Quick Reference Lists Feature Codes Feature Code Feature Code ABBREVIATED DIALING CALL PICKUP List 1 LAST NUMBER DIALED List 2 LEAVE WORD CALLING List 3 cancel Program PRIORITY CALLING CALL FORWARDING SEND ALL CALLS ALL CALLS cancel cancel VOICE MESSAGE RETRIEVAL CALL PARK Coverage Answer Back...