Related Manuals for AT&T Definity 7313H
Summary of Contents for AT&T Definity 7313H
- Page 1 AT&T DEFINITY 7313H, 7314H, 7315H, 7316H and 7317H Voice Terminals User’s Guide 555-200-739 Issue 1, August 1991 Communications System Generic 1...
- Page 2 NOTICE While reasonable efforts were made to ensure that the information in this document was complete and accurate at the time of printing, AT&T can assume no responsibility for any errors. Changes or corrections to the information contained in this document may be incorporated into future issues.
- Page 3 Your 7313H, 7314H, 7315H, 7316H and 7317H Voice Terminals The 7313H BIS-10, 7314H BIS-22, 7315H BIS-22D, 7316H BIS-34 and 7317H BIS- 34D voice terminals are designed so that you can conveniently use the many features of the AT&T DEFINITY Communications System Generic 1. For System 25/Merlin customers who are migrating to the DEFINITY Communications...
- Page 4 The 7314H and 7316H are similar, except for the number of feature buttons. The 7315H and 7317H are similar, except for the number of feature buttons. Figure 2. 7314H Voice Terminal Figure 3. 7317H Voice Terminal...
- Page 5 The feature buttons, LEDs and controls on the voice terminals pictured in Figures 1, 2 and 3 are described below. For your convenience, they are listed alphabetically. Call appearances/ Feature buttons Conference button Contrast dial Dial pad Drop/Stop button Feature buttons Handset HFAI button HFAI light...
- Page 6 Hold/Pause button Liquid Crystal Display (LCD) Message button Message light Microphone/Mic button Microphone light Mode switch Recall button Ringer volume control Set button Speakerphone button Speakerphone light For putting a call on hold. The Pause subfeature is not supported by AT&T DEFINITY Generic 1.
- Page 7 Timer Start/Fwd button Timer Stop/Rev button Time/Timer Exit button Transfer button Volume control dial Volume control switch Available only on the 7315H and 7317H display voice terminals, forwards time related information on the Liquid Crystal Display when used with Set and Time/Timer Exit buttons.
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Page 8: What The Features Do
What the Features Do Here are brief descriptions of the commonly used features, including what each one does and how you might want to use it. The first 20 are voice features, and the last 2 are display features. Voice Features Abbreviated Dialing (AD) and easy dialing. - Page 9 Allows you to add parties to a call, so that you can conduct up to a 6- Conference way conversation. (If you wish to conference more than 6 parties, call your attendant for assistance.) Use to set up time-saving conferences, or to spontaneously include a party important to a discussion.
- Page 10 Temporarily sends all your calls to the extension of a person Send All Calls designated to answer them when you cannot (perhaps a secretary or receptionist). Use when you will be away from your desk for awhile, or when you do not wish to be interrupted by telephone calls.
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Page 11: How To Use The Features
How to Use the Features The procedures which follow give short, step-by-step instructions for using each of the voice and display features. For your convenience, features in each category are listed alphabetically. Special Instructions The first time you use these procedures, you will need to customize them for yourself by following the directions below. - Page 12 Quick Reference Lists At the end of this booklet is a set of quick reference lists. Use them to record your feature and trunk codes, Abbreviated Dialing personal list items, and frequently called miscellaneous extensions. Once you have completed the lists, remove the page from the booklet (tear along the perforation), and keep the lists near your voice terminal.
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Page 13: Voice Features
When placing calls or using the voice features, you have the option of doing so off- hook by lifting the handset or by pressing terminal is set for the Speakerphone feature, pressing activates the built-in microphone so that you can place and answer calls without lifting the handset. -
Page 14: Abbreviated Dialing (Ad)
Abbreviated Dialing (AD) To program/reprogram an AD button Note: AD buttons must first be assigned by your System Manager. To place an AD call To program/reprogram an outside number, extension, or feature code into a personal list On a separate sheet of paper, jot down the outside numbers, extensions, and/or feature codes you want to program Note: Each AD button will hold one complete phone... - Page 15 To place a call using an AD list code Press Number is stored To program additional items on the same list, repeat steps 4-6; to program items on another list and begin again at step 1 press Drop Hang up or press Drop Note: Record your personal list items on the Abbreviated Dialing list in the back of this booklet;...
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Page 16: Automatic Callback
Automatic Callback To automatically place another call to an extension that was busy, did not answer, or returned a call waiting ringback tone To cancel Automatic Callback Press Auto Callback Green light goes on steadily until callback is completed or canceled Note: If you send your calls to coverage after activating Automatic Callback, your callback calls will still ring at your extension and will not be... -
Page 17: Call Coverage
Bridging To answer a bridged call To use Manual Exclusion to prevent other bridged terminals from entering a call (on a per-call basis) Call Coverage To answer a call for a co- worker for whom you are a coverage point To leave a message for a co-worker to call the original caller’s extension... -
Page 18: Call Forwarding All Calls
To talk privately with co-worker after answering a redirected call Call Forwarding All Calls To temporarily redirect all calls to an extension or outside number of your choice To cancel Call Forwarding Press Transfer Call is put on hold Press Consult or Dial co-worker’s extension Note: You can privately discuss the call at this time;... -
Page 19: Call Park
Call Park To park a call at your extension (for retrieval at any extension) To return to a call parked at your extension Note: If a button has been assigned to your Call Park voice terminal, simply press and hang up; otherwise, follow the instructions below. Press Transfer Dial Call Park code ______... -
Page 20: Call Pickup
To retrieve a parked call from any extension Call Pickup To answer a call placed to a member of your pickup group when your voice terminal is idle To pick up a call while you are active on another call Dial Answer Back code ______ Dial extension number where call is parked Note: If you receive intercept tone, parked call has... - Page 21 Conference To add another party to a call (for a total of up to 6 parties) To add a call you’ve put on hold to another call you’re connected to To drop the last party added to a conference call Press Conference Present call is put on hold, and green light...
- Page 22 Drop To disconnect from a normal call and obtain dial tone without hanging up the handset Hold To keep a call on hold while you answer another call, make a call, or perform some other task To answer a new call while active on another To return to held call Press...
- Page 23 Internal Automatic Answer (int-aut-an) To answer internal calls automatically Note: If you have an IAA call in progress, and your voice terminal has an idle line preference (second call appearance is reserved for outgoing calls), subsequent callers will receive a busy signal. To answer a second internal call while an IAA call is in progress...
- Page 24 Intercom (Automatic/Dial) To make a call to your predetermined Automatic Intercom partner To dial a call to a member of your Dial Intercom group To answer any intercom call Press Auto Icom xxx Special intercom ring is sent Note: If call is unanswered, press while call is ringing if you want to redirect it to coverage.
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Page 25: Last Number Dialed
Last Number Dialed To automatically redial the last number you dialed (extension, outside number, or trunk/feature code) Leave Word Calling (LWC) To leave a message after dialing an extension (when your call is not answered, you hear a coverage or busy tone, or you have been put on hold) Note: To do this, you... - Page 26 To cancel a Leave Word Calling message Note: You cannot cancel a message left for an AUDIX subscriber. Message To retrieve a message when your Message light is on Press Cancel LWC or Dial Leave Word Calling Cancel code ______ Dial extension Note: If you hear reorder tone, message is not canceled;...
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Page 27: Priority Calling
Priority Calling To place a priority call (3-burst ring) To change a regular call into a priority call (when you hear a call waiting ringback tone) Send All Calls To send all calls (except priority calls) immediately to coverage To cancel Send All Calls Press Priority Call or Dial Priority Calling code ______... - Page 28 Speakerphone To place a call without lifting the handset, or to use speakerphone with any listening-only feature activity To turn speakerphone on during a call for group listening Transfer To send present call to another extension or outside number Press Speakerphone Speakerphone light goes on steadily You hear dial tone on speaker...
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Page 29: Voice Message Retrieval
Voice Message Retrieval To retrieve your voice messages when your Message light is on To retrieve voice messages for a co-worker To end Voice Message Retrieval Dial the Voice Message Retrieval code ______ Press Note: Do not press else’s extension; instead, dial your own extension number and your security code, if required. -
Page 30: Display Features
The following display features apply only to the 7315H and 7317H voice terminals. Adjusting the Display The display contrast is controlled as follows: Note: Not all display terminals have a contrast control dial. To adjust the contrast on the display Local Mode Displays To display time/date related information while... - Page 31 To set the display clock Note: When your voice terminal is first powered up, or when power to the voice terminal is interrupted, flashes on the display. 12:00a Su 01-01 Press if you are in Normal mode, Disp-Norm otherwise start at step 2 Green light goes out Local mode is activated, and time related information is displayed...
- Page 32 To set the timer when you are on a call To set the alarm Press Disp-Norm Green light goes out Local mode is activated, and time related information is displayed Press until the timer display appears Timer is set at 0 to start the timer Press Timer/Start...
- Page 33 Normal Mode Displays To display called party information for an internal call To display called party information for an outside call Dial extension or select call appearance Green light goes on steadily Normal mode is activated, and time related information is cleared Each digit entered is displayed until a complete extension is dialed After extension is accepted, the name of called...
- Page 34 To display calling party information for an incoming internal call To display calling party information for an outside call While on-hook Green light (next to the call appearance with the incoming call) flashes and the voice terminal rings Normal mode is activated, time related information is cleared, and the green light (next to the disp-norm button) goes on steadily Name of calling party and miscellaneous...
- Page 35 To display calling party information for an incoming internal call, when connected to another call To display a redirected call at the answering party voice terminal Automatic Incoming Call Identification is activated Name of the calling party and miscellaneous identifier (if applicable) are displayed on line 1 Press Scroll Extension of the second or subsequent caller is...
- Page 36 To display dialed digits for purposes other than calling To display number of conferees on a conference call Scroll To select between two lines of alternated character displays (This applies only to Normal mode.) Go off-hook and dial a Feature Access or Authorization Code Green light goes on steadily Normal mode is activated, and time related...
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Page 37: Tones And Their Meanings
Tones and Their Meanings Ringing tones are produced by an incoming call. Handset tones are those which you hear through the handset (receiver). Ringing Tones 1 ring—A call from another extension. 2 rings—A call from outside or from the attendant. 3 rings—A priority call from another extension, or from an Automatic Callback call you placed. -
Page 38: Troubleshooting
Problem A feature doesn’t 1) Reread the procedure and try again. work as noted in 2) For many features you must lift the handset before you the book. 3) Check with your System Manager to be sure this feature There are no See your System Manager for a list of Feature Codes for Feature Codes features assigned to your voice terminal. - Page 39 Problem The telephone 1) Set the ringer volume to a higher level. doesn’t ring. 2) Place a test call from another extension to your extension. 3) Use the Self-Test feature. 4) Check the line cord to make certain that it is securely 5) If there is still a problem, see your System Manager.
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Page 40: Key Words To Know
activate To begin or turn on the operation of a feature. attendant The person who handles incoming and outgoing calls at the main telephone console. AUDIX Audio Information Exchange, an optional voice mail and message service which provides coverage for calls to you by recording callers’ messages and reporting Leave Word Calling messages. - Page 41 extension A dialing number of 1 to 5 digits assigned to each phone connected to your DEFINITY feature A special function or service, such as Conference, Hold, Send All Calls, etc. feature code A dial code of 1, 2, or 3 digits, which you use to activate or cancel the operation of a feature.
- Page 42 pooled modem A modem (a device which allows a data terminal to send and receive data over a telephone line) which is shared by other users. priority call An important or urgent call which sends a special 3-burst ring, and does not redirect to coverage. program/reprogram To use your dial pad to assign a phone number to a button for Abbreviated Dialing.
- Page 43 redirection reason code party’s display voice terminal (position 16 of line 2) when a call is being redirected to coverage. Following are reason codes and descriptions for two- identity call-related display information: Call Coverage Call Forwarding Call Pickup Controlled Outward Restricted Controlled Termination Restricted Controlled Station Restricted Do Not Disturb...
- Page 44 trunk access code A dial code of 1, 2, or 3 digits which you dial to access a trunk group to place an outside call. voice terminal A telephone equipped with an array of specially designed features (e.g., administrable buttons, etc.) and functional capabilities that distinguish it from a conventional telephone.
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Page 45: Quick Reference Lists
Quick Reference Lists Feature Codes Feature Code ABBREVIATED DIALING List 1 List 2 List 3 Program CALL FORWARDING ALL CALLS Cancel CALL PARK Answer Back Trunk Codes Description Code Miscellaneous Description Extension Attendant... -
Page 46: Feature Codes
Feature Codes Feature CALL PICKUP LAST NUMBER DIALED LEAVE WORD CALLING PRIORITY CALLING SEND ALL CALLS VOICE MESSAGE RETRIEVAL Abbreviated Dialing* Personal List 1 Item Name * You may have as many as 3 personal lists, and each list can have either 5 or 10 items;...