Page 1
Service & Parts Manual eikon CAUTION MICROWAVE EMISSIONS: DO NOT BECOME EXPOSED TO EMISSIONS FROM THE MICROWAVE GENERATOR OR PARTS CONDUCTING MICROWAVE ENERGY. Service & Parts Manual original Instructions Part Number 32Z3871 US Issue 3...
Page 2
SYMBOLS The symbols below are used, where applicable, as visual guidance throughout this manual. DANGER This symbol is shown if there is a high risk of severe personal physical injury. The relevant safety precautions MUST be observed and implemented at all times. WARNING This symbol is shown if there is a possible risk of personal physical injury or if damage may occur to the equipment.
SWITCH OFF THE OVEN DISCONNECT/ISOLATE who have successfully undertaken a recognised product FROM THE ELECTRICAL SUPPLY familiarisation and training course run by Merrychef to carry KEEP THE OVEN DOOR CLOSED TO STIFLE ANY out service/repair tasks to the appliance/s shown on the front FLAMES.
2 PRODUCT OVERVIEW & FUNCTIONS CONSTRUCTION Stainless Steel cavity and casework. CONTROL SYSTEM Colour touchscreen, icon driven. Storage for up to 1024 programs with 6 stages per cooking program providing a user instruction for each stage. USB memory stick data transfer. Support for optional remote communications Ethernet module.
3 MAIN FEATURES 1 ON/OFF SWITCH ON (I) activates the oven, OFF (0) switches the oven to standby mode. IT DOES NOT ISOLATE INTERNAL WIRING FROM THE MAINS SUPPLY. 2 CONTROL PANEL Touch sensitive controls (easyToUCH) for controlling oven functions, including diagnostics and service mode.
5 INSTALLATION 5.1 OVEN LOCATION AND POSITIONING Choose a site away from major heat sources. DO NOT position so that hot air is drawn in from fryers, grills, griddles, etc. A heat barrier to the height of the oven must be installed if sited next to a burner, stove or range.
6 ELECTRICAL INSTALLATION POWER SUPPLY REQUIREMENTS DANGER! This appliance should be connected to a suitable THIS APPLIANCE MUST BE EARTHED. electricity supply which can cope with the switching FAILURE TO DO SO MAY RESULT IN on surge that occurs with certain types of catering ELECTRIC SHOCK AND DEATH.
7 QUICK START GUIDE: QUICK SERVICE OVEN The easyToUCH screen display, layout and icons shown herein, are for guidance purposes only and are not intended to be an exact representation of those supplied with the oven. 7.1 START UP 1. Switch the oven on; Make all the relevant safety checks and ensure the oven is clean and empty before pressing the oven switch down to activate the oven.
7.2 USING A COOKING PROGRAM Taking all the necessary precautions to ensure you do not burn yourself, open the oven door to place the food into the hot oven and close the door. 1. Select a program group, for example, ‘BURGERS’ to display the individual cooking programs.
8 OPERATING GUIDE: FULL SERVICE OVEN 8.1 easyToUCH MAIN MENU & KEYBOARD SCREEN MAIN MENU SCREEN: 1. DEVELOPMENT MODE enables multistage cooking programs to be developed, then stored under a name and symbol for reuse. DEVELOPMENT 2. PRESS & GO allows quick access to use the MODE cooking programs that are already stored.
8.2 DEVELOPMENT MODE: CREATING A COOK PROGRAM 1. Select the ‘chef’s hat’ symbol from the main menu to enter development mode. Enter stage 1 of the program 2. The temperature displays the set preheated oven temperature. To increase or decrease the temperature required, select the temperature symbol (2), enter the Example below;...
8.3 PRESS & GO Running a cooking program from the Press & Go menu. 1. Select ‘PRESS & GO’ from the main menu screen. 2. Select the item required to cook. 3. The display shows the cooking time count down. The timer bar turns red to indicate the cooking cycle has nished.
4. Select the required cooking program to start cooking. For example, ‘1 BURGER’ . 5. The program either starts immediately displaying a countdown timer, or an instruction is displayed rst; follow the stage instruction then select OK to start cooking. If the oven door is not opened within 30 seconds a warning message appears.
8.7 ADDING A NEW PROGRAM GROUP To add a new Program Group. 1. Select ‘COOKBOOK’ from the main menu screen. 2. Select ‘EDIT COOKBOOK’ . 3. Select the ‘ADD A NEW GROUP’ symbol. 4. Select the camera icon to open pictures. 5.
8.9 ADDING A PROGRAM TO A GROUP To add a cooking program to an existing PROGRAM GROUP. Example add Program ‘4 BURGERS’ to the program group ‘BURGERS’ . 1. Select ‘COOKBOOK’ from the main menu screen. 2. Select the ‘BURGERS’ Program Group. 3.
9 OVEN CONTROL SETTINGS 1. Select the ‘settings’ symbol from the main menu screen. 2. Enter the password and select OK to display the Settings menu (3) comprising: A. Oven mode/navigation settings. B. Language options. C. Oven temperature settings and labels. D.
9.4 Recipe counters (E) 9.4.1 Select the clipboard symbol to display a listing of recipe counters. 9.4.2 If shown, use the arrows (bottom right) to scroll up and down the list. 9.5 Date and Time settings (F) 9.5.1 Select the time/date symbol to display the setting options.
(1 ‘.cbr’ + ‘autoupd.ate’). 9.8.1 With the oven switched o , slide the Merrychef badge (oven front top right) upwards and insert the USB Memory Stick into the slot.
10 COOLING THE OVEN DOWN BEFORE CLEANING 10.1 Oven cool down IMPORTANT: the oven must be cooled down before the cleaning processes are carried out. 1. In Full Serve mode, select the CLEANING symbol from the main menu. 2. In Full or Quick Serve mode, select the blue thermometer symbol to disable heating and start the cooling cycle.
11 Cold oven CLEANING INSTRUCTIONS e4s Complete COOL DOWN procedure and allow the oven and accessories to cool before commencing cleaning. DO NOT USE TOOLS REMOVE & CLEAN Oven Parts: 1. Remove the air lter at the base of the oven. 2.
12 SERVICING THE OVEN 12.1 Servicing Procedure: DANGER: 12.1.1 Disconnect/isolate the oven from the power BEFORE REMOVING THE OVEN CASING, ISOLATE THE supply. OVEN FROM THE MAINS ELECTRICITY POWER SUPPLY; 12.1.2 Check the oven is correctly installed as SWITCH OFF, DISCONNECT OVEN PLUG FROM WALL SOCKET, TURN OFF ISOLATOR SWITCH TO DISCONNECT described in the Installation Instructions (Product FIXED WIRED OVENS AND LOCK OFF.
13 ERRORS & DIAGNOSTICS 13.1 ERROR MESSAGES 13.1.1 A description of the type of error is shown. Check for a number following ‘ERROR:’ (A) and refer to the Error Codes (Fault Finding section) for more details. The Oven Serial Number, Model, UI (QTS) version and SRB version information is also displayed below.
13.5 VISUAL VIEW 13.5.1 Select VISUAL VIEW (E) to check the main oven components. Select a component symbol to switch on (red), select again to increase the level or turn o (green). 13.5.2 Remove the front air intake lter, the colour should change from green to red on the display indicating that the magnetic reed switch circuit for the air intake lter is operating.
14 FIRMWARE UPDATES 14.1 Note: if icons are not displayed on the screen, press in the same positions on screen as the missing icons to select. 14.1.1 Switch on the oven. 14.1.2 Tap the top right of the screen (1) or the same position if it is not displayed to bypass oven preheat.
Page 27
14.1.9 Enter the password and select OK to display the Settings menu, see (2). 14.1.10 Select the USB symbol (4). 14.1.11 Slide the Merrychef badge (oven front top right) upwards and insert the USB Memory Stick into the slot (3).
Page 28
For update B) follow the rst 2 instructions: 14.1.24 With the oven switched o , slide the Merrychef badge (oven front top right) upwards and insert the USB Memory Stick into the slot (1). 14.1.25 Switch the oven ON (2).
15 OVEN TESTING 15.1 Equipment required DANGER: Portable Appliance Tester (P.A.T.). ¢ BEFORE REMOVING THE OVEN CASING, ISOLATE THE Digital Multi-meter (D.M.M.). ¢ OVEN FROM THE MAINS ELECTRICITY POWER SUPPLY; SWITCH OFF, DISCONNECT OVEN PLUG FROM WALL Megger / similar 500V d.c. resistance meter. ¢...
15.4 OVEN TESTS 15.4.1 Enter Service mode (Servicing section). 15.4.2 Select the down arrow to display the individual Oven tests (A) for the oven to perform. 15.5 Microwave Power Test Measuring the power output. Note: The power output is established under IEC 705 standard method which is only workable in Laboratory controlled conditions.
15.6.8 Readings must be below 5mW/cm². If a level greater than 5mW/cm² is observed, this should be reported to the Merrychef Service Department immediately, and the oven should not be used. 15.6.9 Notes should be kept of any leakage that is observed in terms of the level and position on the oven.
15.7 Temperature Control Test Measuring the oven cavity temperature. (Note; re-calibrating the Thermocouple with the SRB is normally only required when the Thermocouple has been replaced or the oven is under or over cooking.) Procedure: 15.7.1 Place the probe of a temperature reader (A) onto a heat sink or a metal plate in the centre of the oven cavity and close the oven door.
15.8 Soak Test Checking the oven cavity integrity. Procedure: 15.8.1 Place an oven/microwave safe container with approx. 2 litres of water into the oven. 15.8.2 Close the oven door and select ‘Soak Test’ (A) from the Service mode oven tests (maximum oven temperature, 50% microwave power, maximum fan speed).
16 HIGH VOLTAGE COMPONENTS High voltages and large currents are present at DANGER: the High Voltage Capacitor. It is very dangerous to work near this part when the oven is on. BEFORE REMOVING THE OVEN CASING, ISOLATE THE OVEN FROM THE MAINS ELECTRICITY POWER SUPPLY; NEVER make any voltage measurements at the SWITCH OFF, DISCONNECT OVEN PLUG FROM WALL High Voltage circuits, including the magnetron...
High voltages and large currents are present at the High Voltage Capacitor. It is very dangerous to work near this part when the oven is on. NEVER make any voltage measurements at the High Voltage circuits, including the magnetron lament. 16.3 High Voltage Capacitor Test 16.3.1 Disconnect and isolate the oven from the electricity supply.
17 MAINS VOLTAGE COMPONENTS 17.1 Door Interlock Adjustment Located on the door hinges are 3 safety interlock microswitches, to prevent microwave emissions escaping when the oven door is opened: The Primary (SW3) breaks the electrical supply circuit to the transformers. The Secondary (SW2) breaks the microwave circuit if the primary fails.
17.2 Convection Fan Motor & Controller 17.2.1 Convection Fan Motor. The convection motor Is a 3-phase AC motor having a maximum speed of 7200 rpm controlled by a motor speed controller. The windings are thermally protected and in the event of a thermal fault a trip inside the motor will operate and shut down the motor speed controller.
18 OVEN COMPONENTS DANGER: BEFORE REMOVING THE OVEN CASING, ISOLATE THE OVEN FROM THE MAINS ELECTRICITY POWER SUPPLY; SWITCH OFF, DISCONNECT OVEN PLUG FROM WALL SOCKET, TURN OFF ISOLATOR SWITCH TO DISCONNECT FIXED WIRED OVENS AND LOCK OFF. WARNING: ALLOW OVEN TO COOL. OBSERVE AND FOLLOW ALL SAFETY PRECAUTIONS INCLUDING THOSE DESCRIBED UNDER THE SAFETY REGULATIONS SECTION OF...
Page 39
51 Magnetron cooling duct RH 11 Magnetron 33 Heater element x2 (connectors shown) 65 Motor assembly convection fan 24 Gland Power supply cable 52 Magnetron cooling duct LH 62 HT Diode 85 Transformer 69 Cooling fan motor Capacitor 1.5µF (Silver) motor start 13 Overheat stat Magnetron 17 QTS Touch Screen PCB Switch oven ON/OFF (rear connection)
19 SRB & QTS Circuit Boards 19.1 SRB replacement 19.1.1 Disconnect and isolate the oven from the electricity supply. 19.1.2 Allow the oven to cool down. 19.1.3 Remove the oven casing. 19.1.4 Ensure that the High Voltage Capacitor is discharged before commencing work. 19.1.5 Taking anti-static precautions, disconnect all connections on the SRB.
19.3.3 Enter the service password and select OK to display the Settings menu, see (3). 19.3.4 Select the USB symbol (4). 19.3.5 Slide the Merrychef badge upwards and insert the USB Memory Stick into the slot (5). 19.3.6 Once the USB has stopped ashing, select the required USB recipe symbol (6).
21 SPARE PARTS Parts list & recommended minimum stock holding & Service Kits Merrychef eikon e4s Oven Recommended Minimum Stock Holding & Service Kits Recommended Parts List Service Part 1-10 11-50 51-100 Unique Description Unit Aid/To Centre Number Ovens Ovens...
22 ERROR CODES DISPLAYED Error Error System Error Condition Description Trigger Possible Causes Code Level Response The current measured by the Failure of Display error Detects a magnetron Magnetron failed current sensing component/s in message until E 101 is not working Critical to energise transformer...
Page 47
Error Error System Error Condition Description Trigger Possible Causes Code Level Response Firmware update The QTS has has been carried Display error SRB rmware version found that out to the QTS message until SRB version incompatible with the rmware Critical E 110 and the SRB has system is...
23 SRB & QTS Circuit Boards 23.1 QTS LEDs Run - Pulsing 1 second ash, indicating that the ¨ board has booted up. Power - Lit to show that there is a power supply ¨ from the SRB. P-Bus - Irregular ashing, indicating data ¨...
24 CIRCUIT DIAGRAMS 3rd ANGLE PROJECTION Mains Input Motor Speed Controller Mains Filter Delta Star Secondary Micro Switch Green Blue Note Switches Shown in Door Closed Position Fuse Rating Fuse 20 Amp 20 Amp 20 Amp 20 Amp Convection Fan 12 Amp 13 Amp Brown...
Page 52
RJ-45 Diode HV07 - 16 C - Bus Coms Modules RJ-12 P - Bus RJ-11 eikon e4s Speaker Wire e4s Wiring Diagram 50/60Hz 0 (DJOHVWRQH DRG.No. 32Z3845 Service & Parts Manual original Instructions Part Number 32Z3871 US Issue 3...
24.1 POWER CONNECTIONS e4s Product e4s Neutral Single Phase & Neutral Model Microwave 1800W Heater circuit Convection heater 3.2kW Microwave circuit Control circuit Live Heater circuit Microwave circuit Control circuit Service & Parts Manual original Instructions Part Number 32Z3871 US Issue 3...
24.2 CONTROL CIRCUIT e4s Mains Input - L2 RFI Filter 12 Amp Safety Aux. 1.25A Input Detection for Control Safety Relay Supply RFI Filter Mains Input - L1 Service & Parts Manual original Instructions Part Number 32Z3871 US Issue 3...
24.3 HEATER CIRCUIT e4s Mains Input - L2 RFI Filter 20 Amp x2.1 x14.1 Safety Heater Relay Temperature Powered by Safety Supply Input for Thermocouple Relay x14.2 Processor Controlled x2.2 Heater Element RFI Filter Mains Input - L1 Service & Parts Manual original Instructions Part Number 32Z3871 US Issue 3...
24.4 MICROWAVE CIRCUIT e4s Mains Input - L2 RFI Filter 20 Amp RHS SW2 Normally Open Door Switches Shown in x.10 Door Open Position LHS SW3 Normally Open Safety Relay Microwave Powered By Safety Supply Relay Current Sense To SRB E101 Sence Hybrid Relay x102b...
25 Commissioning the oven 25.1 Initial installation 25.2 After Service 1 Unpack the Oven and check for damage. Complete the following checks after the Oven has been Serviced/Repaired/Tested before connecting to the 2 Check Oven Accessories. mains electricity power supply: 3 Check location will provide adequate Ventilation.
Page 58
Service & Parts Manual original Instructions Part Number 32Z3871 US Issue 3...
Correct disposal of this product (Waste Electrical & Electronic Equipment) To prevent possible harm to the environment or human health from uncontrolled waste disposal, please separate this from other types of wastes and recycle it responsibly to promote the sustainable reuse of material resources.
Need help?
Do you have a question about the eikon e4s and is the answer not in the manual?
Questions and answers
Termocupla cual es el valor ohmico
The ohmic value of the thermocouple for the Merrychef eikon e4s is not provided in the given context.
This answer is automatically generated
why is the wire rack welded on the top and the bottom