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SECTION 8: WIFI TROUBLESHOOTING
Section 8.1 WiFi Troubleshooting
I CAN'T CONNECT TO MY WIFI NETWORK
Cause
Solution
Try entering your password again. Be careful to
enter uppercase and lowercase letters, numbers
Wrong password
and symbols as needed. The Nuheat SIGNATURE
thermostat can switch between three different
keyboards to enter these characters.
If you have another device connected to your
WiFi network such as your mobile phone, stand
next to your Nuheat SIGNATURE thermostat
and go into your phone's WiFi settings to see
if the network name is appearing. If you do
not see the network, it could mean that your
network name is hidden. If your wireless
Your network name is hidden
network is hidden, it means you've chosen to
not have the network name broadcasted to
devices. In the WiFi Settings on the Nuheat
SIGNATURE thermostat, select Other at the
bottom and type in the name of your network
(aka SSID). Then enter your password when
you are prompted.
Try connecting another device such as your
mobile phone to your WiFi network. Standing
next to your Nuheat SIGNATURE thermostat,
go into your phone's WiFi settings. If the WiFi
signal cannot be detected or is very weak on
your phone, it means other devices may have
Thermostat is too far from WiFi router
trouble connecting to the network from that
area of the home. This means you may be too
far away from your WiFi router or there may be
a problem with it. If your WiFi router is too far,
you can purchase a WiFi signal repeater which
will improve the range of the WiFi signal in your
home for all devices.
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SIGNATURE OPERATING MANUAL
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