Customer Support; Product Service And Repair; Contacting Customer Support; Limited Warranty - Honeywell Dolphin 75e User Manual

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Customer Support

Product Service and Repair

Honeywell International Inc. provides service for all of its products through service centers throughout the world. To find your
service center, go to
www.honeywellaidc.com
service center to obtain a Return Material Authorization number (RMA #) before you return the product. To obtain warranty or
non-warranty service, return your product to Honeywell (postage paid) with a copy of the dated purchase record.
For ongoing and future product quality improvement initiatives, the terminal comes equipped with an embedded device lifetime
counter function. Honeywell may use the lifetime counter data for future statistical reliability analysis as well as ongoing quality,
repair and service purposes.

Contacting Customer Support

To search our knowledge base for a solution or to log in to the Technical Support portal and report a problem, go to
www.hsmcontactsupport.com.
For our latest contact information, see www.honeywellaidc.com/locations.

Limited Warranty

For warranty information, go to
The limited duration of the warranty for the Dolphin 75e is as follows:
• The duration of the limited warranty for terminals with an integrated imager is one year.
• The duration of the limited warranty for touch screens is one year.
The duration of the limited warranty for batteries is one year. Use of any battery from a source other than Honeywell may result
in damage not covered by the warranty. Batteries returned to Honeywell International Inc. in a reduced state may or not be
replaced under this warranty. Battery life will be greatly increased when following the battery instructions in this user's guide.
The duration of the limited warranty for the Dolphin 70e Black HomeBase, Dolphin 70e Black eBase, Dolphin 70e Black Net
Base, Dolphin 70e Black Mobile Base, Dolphin 70e Black ChargeBase, and the Common QuadCharger is one year.

Warranty Disclaimer: Proper Use of a Touch Screen Mobile Device

If your device has a touch screen display, please note that a touch screen responds best to a light touch from the pad of your
finger or a Honeywell approved stylus. Using excessive force or a metallic object when pressing on the touch-screen may cause
damage to the tempered glass surface and may not be covered by the product's warranty.

How to Extend Your Warranty

Honeywell International Inc. offers a variety of service plans on our hardware products. These agreements offer continued
coverage for your equipment after the initial warranty expires. For more information, contact your Sales Representative,
Customer Account Representative, or Product Service Marketing Manager from Honeywell International Inc., or your Authorized
Reseller.
and select Support > Contact Support > Service and Repair. Contact your
www.honeywellaidc.com
and click Resources > Warranty.
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