OWC MERCURY ELITE PRO DUAL Assembly Manual & User Manual
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OWC MERCURY ELITE PRO DUAL Assembly Manual & User Manual

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M E R C U R Y
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Assembly Manual & User Guide

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Summary of Contents for OWC MERCURY ELITE PRO DUAL

  • Page 1 M E R C U R Y E L I T E P R O D U A L Assembly Manual & User Guide...

  • Page 2: Table Of Contents

    2.3.1 Changing the RAID Mode 2.3.2 RAID Modes 2.4 Drive Failure ................9 2.4.1 Replacing Drives SUPPORT RESOURCES 3.1 Formatting ................12 3.2 Troubleshooting ..............12 3.3 About Data Backup .............12 3.4 Online Resources..............12 3.5 Contacting Technical Support ..........12 OWC MERCURY ELITE PRO DUAL CONTENTS...

  • Page 3: Introduction

    Standard-B) cable and cable Not pictured: If the Mercury Elite Pro Dual was purchased without drives, a packet of screws is included. 1.3 About This Manual The images and descriptions may vary slightly between this manual and the unit shipped. Functions and features may change depending on the firmware version or driver version, if applicable.

  • Page 4: General Use Precautions

    Never expose your device to rain, or use it near water or in damp or wet conditions. Never place objects containing liquids on the drive, as they may spill into its openings. Doing so increases the risk of electrical shock, short-circuiting, fire or personal injury. OWC MERCURY ELITE PRO DUAL INTRODUCTION...

  • Page 5: Front View

    LED will turn solid red. 3. Rebuild — If the Mercury Elite Pro Dual is set up as a RAID 1 and one of the hard drives is being rebuilt, this LED will blink orange during the rebuild process.

  • Page 6: Usage Notes

    2. A message will appear, detailing the devices that the “Eject” icon controls, i.e., “Safely remove...” Click on this prompt. 3. You will then see a message that says, “Safe to Remove Hardware.” It is now safe to disconnect the Mercury Elite Pro Dual from the computer. OWC MERCURY ELITE PRO DUAL INTRODUCTION...

  • Page 7: Device Setup

    Section 3.1 for a link to our online formatting tips. 1. Power on the Mercury Elite Pro Dual and plug it into to your computer using the proper data cable. If you prefer to use a different formatting utility, do so at this time and skip the rest of these steps.
  • Page 8 There are four screw holes on each side of the inner chassis; you may need to move each drive slightly to align its screwholes with the holes on the inner chassis. OWC MERCURY ELITE PRO DUAL DEVICE SETUP...
  • Page 9 The screw holes in the outer enclosure should line up with the screw holes in the inner chassis. Use the four smaller screws to fasten the inner chassis to the outer enclosure, shown above. This completes the assembly process. OWC MERCURY ELITE PRO DUAL DEVICE SETUP...

  • Page 10: Raid Settings

    Changing the RAID mode will destroy the data on the drives. Be sure to back up your data first! Warning See Section 3.4 for information on proper backup strategies. Changing the RAID mode for the Mercury Elite Pro Dual requires an active USB or Thunderbolt Note connection.

  • Page 11: Drive Failure

    2.4.1 Replacing Drives If the Mercury Elite Pro Dual is set up as a RAID 1, a drive that has failed can be replaced. The data will remain accessible via the functioning drive until the array is rebuilt with a new drive. If the enclosure was purchased with drives and it is still under warranty, contact OWC technical support for assistance (see Section 3.5).

  • Page 12: Support Resources

    OS, power off, then check the cables connected to drive and enclosure. See Section 2.4 if you are sure the drive has failed. If the Mercury Elite Pro Dual is configured as a RAID 1 and the rebuild LED is blinking, simply wait for the rebuild process to complete.
  • Page 13 Warranty: The Mercury Elite Pro Dual has a 3 Year OWC Limited Warranty if it was bundled with drives. Mercury Elite Pro Dual enclosures that do not ship with drives have a 1 Year OWC Limited Warranty. Please visit the web site for details.

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