Mul-t-lock Entr User Manual
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Mul-t-lock Entr User Manual

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Summary of Contents for Mul-t-lock Entr

  • Page 2: Table Of Contents

    Magnet fitting Cylinder to unit assembly (optional) 2. ENTR™ description ENTR™ description Indications ON/OFF switch 2.3.1 Switching the ENTR™ ON 2.3.2 Switching the ENTR™ OFF 2.3.3 Low battery indication Initiating the lock Default PIN code 3. Operation Changing PIN code...
  • Page 3 Add user 6.10 Delete user 6.11 Delete all users 6.12 Factory reset 7. Operation App installation Pairing a smartphone 8. Remote control battery change Battery removal Battery insertion 9. Troubleshooting Limitations and external influences Cases Limited warranty ENTR™ User Manual...

  • Page 4: Cylinder Installation

    1. Cylinder Installation 1.1 Package content Base plate & Knob Battery charger Electrical unit Magnet Cylinder mounting screw Cylinder Panel screw M5 screw 1.2 Tools required • Allen key 2 mm • Allen key 3 mm ENTR™ User Manual Page...

  • Page 5: Prior To Installation

    1.3 Prior to installation Warning: Do not attempt to operate the unit until assembled into the door • Press & hold the knob (1) and turn it slightly (2) until the cylinder cam is no longer protruding from the side of the cylinder body (see illustration). 1.4 Cylinder & Unit installation • Insert the cylinder (with base plate & knob) from the internal side of the door. • Once the cylinder is correctly aligned in the door secure the cylinder in place using the M5 screw. • Do not over tighten the screw or use power tools. Note: Do not hammer (or otherwise force) either the cylinder or knob when inserting into the door. • Turn the knob back to zero position. Knob marks are pointing up. Note: The knob will jump out when returned to zero position. Zero position ENTR™ User Manual Page...

  • Page 6: Magnet Fitting

    1.5 Magnet fitting • Stick the magnet to the door frame opposite and below (20mm) to the cylinder fixing screw (M5 screw). • Use the double sided sticker supplied. Note: The magnet area on door frame should be clean and free from dust, peeling paint etc. Use alcohol if required. Wait until completely dry prior to sticking. Door frame M5 Screw Stick the magnet to door frame opposite Magnet and below (20mm) to the M5 screw 1.6 Cylinder to unit assembly (optional) Note: Follow those instructions only if the cylinder was dismantled from the door unit. • Insert operating key into the external side of the cylinder and turn one full turn. • Take the key out. Note: Verify that the gear is not pressed in. Gear not pressed in ENTR™ User Manual Page...
  • Page 7 • Verify the knob is in zero position. Knob marks are pointing up (see page 5). • Verify that the rectangle driver (cylinder) is in the same direction as the knob rectangle bore. If required turn the rectangle driver (cylinder) until it is in the same direction (see illustration below). Knob back view Knob back view Driver • Assemble the cylinder into the door unit (base plate & knob). • Tighten cylinder mounting screw. Mounting screw Note: Verify that the cylinder and the knob are engaged. Press the knob and try to turn. If the knob can not be pressed or turned, disassemble the cylinder, adjust the cylinder projecting rectangle and reassemble. • Connect data cable plug • Assemble Electrical unit as illustrated • Tighten electrical unit panel screw Data cable ENTR™ User Manual Page...

  • Page 8: Entr™ Description

    2. ENTR™ description 2.1 ENTR™ description Knob Indications Touchpad ON/OFF switch 2.2 Indications Mute (Green) Manual Mode (Green) OK (Green) Door not closed (Red) Battery status (Green/Red) Error (Red) ENTR™ User Manual Page...

  • Page 9: On/Off Switch

    2.3 ON/OFF switch • Turning the ENTR™ lock ON or OFF. 2.3.1 Switching the ENTR™ ON Before switching the ENTR™ ON verify that the door is shut. • Move the switch to ON position. Make sure that the knob is in zero position (see illustration). Zero position • Function and numeric buttons blinks once. • Hazard beep sound emitted and error indication blinks once. • The ENTR™ will go into operating mode. Note: • • After switching the ENTR™ ON avoid touching the ENTR™ until beep sound ends. • After switching the ENTR™ ON the door is shut but not locked. 2.3.2 Switching the ENTR™ OFF • Move the switch to OFF position.

  • Page 10: Operation

    [New PIN code] (4-10 digits) 1 long beep emitted [New PIN code] For example: 1231234# Illuminated buttons turns off For example: 1231234# Pin codes match Pin codes do not match [OK] indication illuminated [Error] indication illuminated 2 short beep emitted 2 long Beeps emitted for 1 second New PIN code is set ENTR™ goes to menu mode Start the process from stage 1 ENTR™ User Manual Page...

  • Page 11: Door Configuration

    [Error] indication illuminated configuration process. 2 short beeps emitted 3 short beeps emitted It will take 15-20 seconds to complete Illuminated buttons turn off ENTR™ goes to menu mode Hold the door shut to avoid opening Start the process from stage 1 ENTR™ on left side of the door ENTR™ on right side of the door Press [1] Press [3] ENTR™ User Manual Page...

  • Page 12: Pairing Remote Control

    Type [Pin code] Illuminated buttons turn off Numeric buttons blinking [OK] indication blinks for 15 Seconds waiting for remote control unit Pairing OK Pairing failed Press the remote control button [OK] indication blinks once [OK] indication blinks for 15 seconds 2 short beeps emitted No beeps emitted Remote control unit added Start the process from stage 1 Remote control button Notes: • To add more remote control units repeat this procedure • A remote control unit can be paired with only one single door unit • It is possible to add up to 20 remote control units • Only authorized dealer can reset a paired remote ENTR™ User Manual Page...

  • Page 13: Deleting Remote Control

    3.4 Deleting remote control The Deleting remote control process will delete all remote control units defined in the system. Press [Del] [Del] blinks for 30 seconds Touch screen with palm or fingers Type [Pin code] for 3 seconds to active Numeric buttons illuminated 1 long beep emitted Deletion accomplished Press [Del] to confirm [OK] indication blinks once 2 short beeps emitted Illuminated buttons turn off Note: Wall reader and smartphone connected to the ENTR™ lock will not be deleted ENTR™ User Manual Page...

  • Page 14: Setting The Sound Signal

    Press [Mute] [Mute] indication illuminated. Touch screen with palm or fingers for 3 seconds to active Sound signal is off Notes: • Setting the ENTR™ lock sound to OFF will mute the lock & unlock sounds and the open door hazard signal. It will not mute the touchpad, mechanical override and low voltage sounds • Follow the same procedure to toggle the sound [ON] 3.6 Setting locking mode Toggling Automatic to Manual locking mode Touch screen with palm or fingers Press [M A] [Manual] indication illuminated Type [Pin code] for 3 seconds to active Notes: • Setting the ENTR™ lock to [Manual] will disable the automatic locking • Follow the same procedure to set the ENTR™ lock to [Automatic] ENTR™ User Manual Page...

  • Page 15: Operated By Knob

    3.7 Operated by knob Push the knob (1) and turn Clockwise or Counterclockwise (2) to unlock. Beep sound emitted during knob operation. 3.8 Operated by slide buttons Slide your fingers on the recessed grooves on both sides of the ENTR™: • To open slide fingers downwards on the recessed grooves on both sides. • To lock slide fingers upwards on the recessed grooves on both sides. Open Lock ENTR™ User Manual Page...

  • Page 16: Touchpad Reader

    4. Touchpad Reader 4.1 Mounting the Touchpad Reader Prior to starting, select the location where the Tochpad Reader is to be mounted. • Attach the Touchpad Reader base plate to the wall. • Use 4 screws and screw anchors or double sided glued tape. 4.2 Battery replacement 1. Release lid screw and open the lid 2. Put in the batteries (2xAA) according to the "+" "-" signs 3. Close the lid and tighten the screw Notes: • After inserting the batteries the Touchpad Reader will turn on automatically • A short beep sound emitted and Green [OK] indication illuminated for 2 seconds. Important: Do not touch the Touchpad during the self test procedure and until the lights are off. 4.2.1 Low battery indication Red warning signal blinking rapidly and long beep emitted on every lock/unlock action. ENTR™ User Manual Page...

  • Page 17: Touchpad Reader Operation

    Pairing failed Touch the Touchpad Reader screen [OK] indication blinks once [OK] indication blinks for 15 seconds with palm or fingers 2 short beeps emitted No beeps emitted Press [77] Touchpad Reader added In wall reader: Green LED illuminated Blue LED blinking rapidly and 2 beeps emitted Start the process from stage 1 • Hang the Touchpad Reader on the base plate. • Tighten fixing screw. Fixing screw ENTR™ User Manual Page...

  • Page 18: Touchpad Reader Master Pin Code

    Pin code not added Green [OK] illuminated for 1 second Red [Error] illuminated for 1 second 2 short beeps emitted 1 long beep emitted 5.6 Open door Not opening Touch Touchpad Reader screen with palm Red [Error] illuminated for 1 second Press [Personal PIN code] or fingers 1 long beep emitted 5.7 Lock door Not locking Touch Touchpad Reader screen with palm Red [Error] illuminated for 1 second Press [1] or fingers 1 long beep emitted ENTR™ User Manual Page...

  • Page 19: Delete Personal User Code

    5.10 Factory reset The reset action will delete all PIN codes (master and personal) and will cut off the Touchpad Reader from the ENTR™ lock. Touch Touchpad Reader screen with palm Enter [Master PIN code] or fingers Press [ [Master PIN code] Press [99] Personal and master PIN codes deleted Personal and master PIN codes not deleted Green [OK] illuminated for 1 second Red [Error] illuminated for 1 second 2 short beeps emitted 1 long beep emitted Device performing self test & is factory reset ENTR™ User Manual Page...

  • Page 20: Fingerprint Reader

    6. Fingerprint Reader 6.1 Mounting the Fingerprint Reader Prior to starting, select the location where the Fingerprint Reader is to be mounted. • Attach the Fingerprint Reader base plate to the wall • Use 4 screws and screw anchors or double sided glued tape 6.2 Battery replacement 1. Release lid screw and open the lid 2. Put in the batteries (2xAA) according to the "+" "-" signs Green LED illuminated for 2 seconds 3. Close the lid and tighten the screw ENTR™ User Manual Page...

  • Page 21: Initial Configuration

    Illuminated buttons turn off Numeric buttons blinking [OK] indication blinks for 15 seconds waiting for the reader Pairing OK Pairing failed Touch Fingerprint Reader screen [OK] indication blinks once 1 long beep emitted 2 short beeps emitted 2 short beeps emitted Red LED illuminated for 2 seconds Press [OK] for YES or [ ] to cancel Fingerprint Reader added MATCH LOCK? LOCK FAILED *-NO OK-YES MATCHED MATCH WARNING Note: At the end of the initial matching process a short warning will be displayed. NO USERS ENTR™ User Manual Page...
  • Page 22 4-10 digits Retype [PIN code] (4 to 10 digits) 1 st FINGER Green LED blinking SWIPE Matched codes Mismatched codes 2 nd FINGER SUCCESS FAILED Swipe 2nd finger several times over fingerprint scanner until two confirmation beeps emitted SET CODE INVALID SUCCESS 2 nd FINGER • Hang the reader on the base plate. • Tighten fixing screw. Fixing screw ENTR™ User Manual Page...

  • Page 23: Unlock The Door

    USER CODE 23:49 03/01 FAILED Note: In case ENTR™ lock hasn't succeed to unlock the door, unlock failed message appear on the screen. UNLOCK 6.6 Lock the door Touch the Fingerprint Touchpad Press [#] 6.7 Low battery indication Warning signal blinking Fingerprint Reader low battery indication Door Unit low battery indication Red LED illuminate for 1s after wake-up Low battery: Red LED illuminate for 1s after 2 long beeps emitted wake-up Extremely low battery: Red LED illuminate for 1s after wake-up 2 long beeps emitted BATTERY LOW BATTERY LOW ENTR™ User Manual Page...

  • Page 24: Setting Menu

    ENTER CODE RETYPE CODE SUCCESS FAILED ENTER CODE SET CODE ****** ****** *-NO OK-YES 4-10 digits 4-10 digits SET CODE INVALID Process did not complete. All Press [OK] for YES or [ ] for NO Type [CODE] [OK] Retype [CODE] [OK] data typed in will be erased from memory. ENTR™ User Manual Page...

  • Page 25: Delete User

    *-NO OK-YES *-NO OK-YES FACTORY Use [8 ▼ ] or [2 ▲ ] to select: Use [8 ▼ ] or [2 ▲ ] to select: Press [OK] Press [OK] Two beeps emitted [DEVICE] [OK] [FACTORY] [OK] Green LED illuminates ENTR™ User Manual Page...

  • Page 26: Operation

    • Connecting an iPhone/iPad: go to the App store to download the ENTR™ application. System requirements: iOS 7.0 or higher • Bluetooth low energy compliant Starting the ENTR™ App before pairing a lock will display: "There are no available locks or keys within range". 7.2 Pairing a smartphone This procedure is done via the ENTR™ lock door unit. Touch Door Unit screen with palm Press [Add] Numeric buttons illuminated Press [2] to add a smartphone or fingers for 3 seconds to active Type [Pin code] [OK] indication blinks for 3 Seconds Numeric buttons blinking Illuminated buttons turn off The ENTR™ will be visible for 5 min Start the ENTR™ App and follow the steps described in order to pair the smartphone with the ENTR™ lock App User Manual is available to download at: www.entrlock.com ENTR™ User Manual Page...

  • Page 27: Remote Control Battery Change

    8. Remote control battery change 8.1 Battery removal a. Release the lid by safely inserting a tool into the notch (1) and pressing the lid clasp (2). Notch Clasp b. Take out the push button and the intermediate part c. Take out the electronic board with the battery and take the battery out. ENTR™ User Manual Page...

  • Page 28: Battery Insertion

    8.2 Battery insertion a. Insert the battery (CR2032) according to the "+" "-" signs (1) b. Insert the electronic board with the battery into the remote housing (2) c. Assemble the intermediate part and the push button over the electronic board d. Place the lid and press until the clasp will pop into the notch Clasp ENTR™ User Manual Page...

  • Page 29: Troubleshooting

    See page 11 - Door configuration Bolts are going out when the door is open 1. Check if the magnet exists 2. Unlock the door using the sliders, quickly shut the door and lock it using the sliders ENTR™ doesn't lock automatically Close the door and lock using credential or slide up After 5 minutes that the door is open on sliders Automatic locking might be effected by external electro-magnetic fields that results in wrong reading of door positioning. That may cause the door to remain unlocked. Sliders doesn't response as expected Turn OFF the unit, wait 3 seconds and turn it back ON. Avoid touching the unit until you hear power up beeps Touch panel doesn't response as expected Latch isn't pulled (high friction on the 1. Pull/push the door toward the frame bolts & latch) 2. Consult your installer to adjust the door or lock case Error sound emitted during lock / unlock action Placing a code in the Touchpad Reader ends in The specific code already exists wrong code, even if the code is correct Operating key will not operate the cylinder Push the key towards the cylinder and try to operate. If not turning call a locksmith ENTR™ User Manual Page...

  • Page 30: Limited Warranty

    LIMITED WARRANTY Mul-T-Lock® hereby warrants, to the end user ("Purchaser") who purchased the genuine Mul-T-Lock® product (“Product"), from an authorized Mul-T-Lock® dealer (“Dealer”), that the Product will be free from defects in materials and workmanship ("Defects"), for a period of one year from the date the Product was purchased from Mul-T-Lock®'s authorized dealer. Subject to the terms and conditions indicated below, Mul-T-Lock® will repair or replace such Product or part thereof which, upon inspection by Mul-T-Lock®'s authorized dealer, is found to be defective, despite the Product not having been subjected to Improper Activity (as defined below). Improper A ctivity s hall r ender t his w arranty v oid. “ Improper A ctivity” i ncludes a ny a nd a ll o f t he f ollowing: i nstallation by anyone other than a Dealer: improper installation; use/operation/maintenance other than in accordance with...
  • Page 31 • Normal wear and tear • Cleaning with cleaning detergents • Warranty for ENTR's Main battery is limited for 1 year Trademarks Mul-T-Lock® and ENTR™ are trademarks/trade names belonging to Mul-T-Lock® Ltd. No unauthorised use may be made of these trademarks. No Insurance No security product can ever guarantee the safety of assets. The ENTR™ product is by no means a substitute for suitable insurance coverage protecting against loss or damage of your property. Mul-T-Lock® is not an insurance company and does not provide insurance services of any kind. External Influences • Services are subject to various external influences, outside our control, such as satellites and cellular or other communications networks, and may also be influenced by weather conditions, frequency jamming/ interference, improper use or activity, interference, vandalism, destruction etc. • Services may also be adversely affected, or rendered impossible when the ENTR™ product is located in places where a signal may not be available - for example, a garage, parking lot, tunnel or other such location. • The fingerprint sensor may not work for certain members of the population, for physiological reasons Limitations of Services and Liability The Services will not always provide an accurate picture of whether or not assets have been subject to unauthorized access - for example, if the ENTR™ product is accessed using the original key or a duplicate key. • Proper functioning of the ENTR™ product may be impaired if the ENTR™ product is not installed and maintained properly, in accordance with the instructions provided with the ENTR™ product. Installation and/ or disassembly must be carried out only by authorised ENTR™ installation personnel. ENTR™ User Manual Page...

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