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EUROCOM m238 User Manual

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  • Page 1 W 3 x ST...
  • Page 3 Preface Notice The company reserves the right to revise this publication or to change its contents without notice. Information contained herein is for reference only and does not constitute a commitment on the part of the manufacturer or any subsequent vendor. They assume no responsibility or liability for any errors or inaccuracies that may appear in this publication nor are they in anyway responsible for any loss or damage resulting from the use (or misuse) of this publication.

  • Page 4: Eup-Standby And Off Mode Power Consumption Statement

    Preface R&TTE Directive This device is in compliance with the essential requirements and other relevant provisions of the R&TTE Direc- tive 1999/5/EC. This device will be sold in the following EEA countries: Austria, Italy, Belgium, Liechtenstein, Denmark, Lux- embourg, Finland, Netherlands, France, Norway, Germany, Portugal, Greece, Spain, Iceland, Sweden, Ireland, United Kingdom, Cyprus, Czech Republic, Estonia, Hungary, Latvia, Lithuania, Malta, Slovakia, Poland, Slov- enia.
  • Page 5 Preface CE Marking This device has been tested to and conforms to the regulatory requirements of the European Union and has at- tained CE Marking. The CE Mark is a conformity marking consisting of the letters “CE”. The CE Mark applies to products regulated by certain European health, safety and environmental protection legislation.

  • Page 6: Fcc Statement

    Preface FCC Statement (Federal Communications Commission) You are cautioned that changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment. This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules.

  • Page 7: Fcc Rf Radiation Exposure Statement

    Preface FCC RF Radiation Exposure Statement: This Transmitter must not be co-located or operating in conjunction with any other antenna or transmitter. This equipment complies with FCC RF radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with a minimum distance of 20 centimeters between the radiator and your body.

  • Page 8: Important Safety Instructions

    Preface IMPORTANT SAFETY INSTRUCTIONS Follow basic safety precautions, including those listed below, to reduce the risk of fire, electric shock, and injury to persons when using any electrical equipment: Do not use this product near water, for example near a bath tub, wash bowl, kitchen sink or laundry tub, in a wet basement or near a swimming pool.

  • Page 9: Instructions For Care And Operation

    Preface Instructions for Care and Operation The notebook computer is quite rugged, but it can be damaged. To prevent this, follow these suggestions: Don’t drop it, or expose it to shock. If the computer falls, the case and the components could be damaged. Do not expose the computer Do not place it on an unstable Do not place anything heavy...
  • Page 10 Preface Avoid interference. Keep the computer away from high capacity transformers, electric motors, and other strong magnetic fields. These can hinder proper performance and damage your data. Follow the proper working procedures for the computer. Shut the computer down properly and don’t forget to save your work.

  • Page 11: Power Safety

    Preface Power Safety The computer has specific power requirements:  • Only use a power adapter approved for use with this computer. • Your AC/DC adapter may be designed for international travel but it still requires a Power Safety steady, uninterrupted power supply. If you are unsure of your local power specifications, Warning consult your service representative or local power company.

  • Page 12: Polymer Battery Precautions

    Preface Polymer Battery Precautions Note the following information which is specific to polymer batteries only, and where applicable, this overrides the general battery precaution information overleaf. • Polymer batteries may experience a slight expansion or swelling, however this is part of the battery’s safety mecha- nism and is not a cause for concern.

  • Page 13: General Battery Precautions

    Preface General Battery Precautions • Only use batteries designed for this computer. The wrong battery type may explode, leak or damage the computer. • Do not remove any batteries from the computer while it is powered on. • Do not continue to use a battery that has been dropped, or that appears damaged (e.g. bent or twisted) in any way. Even if the computer continues to work with a damaged battery in place, it may cause circuit damage, which may possibly result in fire.

  • Page 14: Cleaning

    Preface Cleaning Do not apply cleaner directly to the computer; use a soft clean cloth. Do not use volatile (petroleum distillates) or abrasive cleaners on any part of the computer. Servicing Do not attempt to service the computer yourself. Doing so may violate your warranty and expose you and the computer to electric shock.

  • Page 15: Travel Considerations

    Preface Travel Considerations Packing As you get ready for your trip, run through this list to make sure the system is ready to go: Check that the battery pack and any spares are fully charged. Power off the computer and peripherals. Close the display panel and make sure it’s latched.
  • Page 16 Preface On the Road In addition to the general safety and maintenance suggestions in this preface, and Chapter 8: Troubleshooting, keep these points in mind: Hand-carry the notebook - For security, don’t let it out of your sight. In some areas, computer theft is very common.
  • Page 17 Preface Developing Good Work Habits Developing good work habits is important if you need to work in front of the computer for long periods of time. Improper work habits can result in discomfort or serious injury from repetitive strain to your hands, wrists or other joints.

  • Page 18: Lcd Screen Care

    Preface Lighting Proper lighting and a comfortable viewing angle can reduce eye strain and shoulder and neck muscle fatigue. • Position the display to avoid glare or reflections from overhead lighting or outside sources of light. • Keep the display screen clean and set the brightness and contrast to levels that allow you to see the screen clearly. •...

  • Page 19: Table Of Contents

    Preface Contents Notice ................................I EuP-Standby and Off Mode Power Consumption Statement: ..............II FCC Statement ............................IV FCC RF Radiation Exposure Statement: ..................... V Instructions for Care and Operation ......................VII Power Safety ...............................IX Polymer Battery Precautions ........................X General Battery Precautions ........................XI Cleaning ..............................
  • Page 20 Preface System Map: LCD Panel Open - Model A ....................1-7 System Map: LCD Panel Open - Model B ....................1-8 LED Indicators ............................1-9 Hot Key Buttons (Model B) ........................1-11 Keyboard ..............................1-12 Keyboard Shortcuts ..........................1-13 Function Keys & Visual Indicators ......................1-14 Control Center ............................1-15 System Map: Front &...
  • Page 21 Preface Storage Devices, Audio & Mouse Overview ..............................2-1 Hard Disk Drive ............................2-2 Optical Device ............................2-3 Loading Discs ............................2-3 Handling CDs or DVDs ..........................2-4 DVD Regional Codes ..........................2-5 Multi-in-1 Card Reader ..........................2-6 Audio Features ............................2-7 TouchPad and Buttons/Mouse ........................2-9 Gestures and Device Settings ........................2-11 Power Management Overview ..............................3-1 The Power Sources ............................3-2...
  • Page 22 Preface Shut down ..............................3-7 Configuring the Power Buttons .........................3-8 Resuming Operation ..........................3-10 Power Conservation Modes ........................3-11 Battery Information ..........................3-13 Battery Power ............................3-13 Conserving Battery Power ........................3-14 Battery Life ..............................3-15 New Battery .............................3-15 Recharging the Battery with the AC/DC Adapter ...................3-15 Proper handling of the Battery Pack ......................3-16 Battery FAQ .............................3-17 Drivers &...
  • Page 23 Preface Chipset ...............................4-6 Video (VGA) .............................4-6 NVIDIA Video (VGA) ..........................4-6 LAN ................................4-6 Card Reader ...............................4-6 TouchPad ..............................4-6 Airplane ..............................4-7 Hot Key ..............................4-7 MEI Driver ..............................4-7 Audio .................................4-7 Windows Experience Index ........................4-8 Optional Drivers ............................4-9 BIOS Utilities Overview ..............................5-1 The Power-On Self Test (POST) .......................5-2 Failing the POST ............................5-3 Fatal Errors ..............................5-3 Non-Fatal Errors ............................5-3...
  • Page 24 Preface Main Menu ..............................5-6 System Time & Date (Main Menu) ......................5-6 SATA Port # (Main Menu) ........................5-7 System/Extended Memory (Main Menu) ....................5-7 MB Series / BIOS Revision / KBC/EC Firmware Revision (Main Menu) ..........5-7 Advanced Menu ............................5-8 Advanced Chipset Control (Advanced Menu) ..................5-8 Bluetooth Power Setting (Advanced Menu >...
  • Page 25 Preface UEFI Boot (Boot Menu > OS Select) .....................5-15 Exit Menu ..............................5-16 Upgrading The Computer Overview ..............................6-1 When Not to Upgrade ..........................6-2 Removing the Battery ..........................6-4 Removing the Component Bay Cover .......................6-5 Replacing the Component Bay Cover .......................6-7 Upgrading the Hard Disk Drive(s) ......................6-8 Upgrading the Optical (CD/DVD) Device ....................6-13 Removing the Optical Device Drive for Model A Computers ..............6-14 Removing the Optical Device Drive for Model B Computers ..............6-15...
  • Page 26 Preface Deleting a RAID (Windows 8) ........................7-10 PC Camera Module ..........................7-11 PC Camera Audio Setup ..........................7-12 Camera App .............................7-13 Taking Pictures/Capturing Video ......................7-16 Wireless LAN Module ..........................7-19 3rd Party 802.11b/g/n Driver Installation ....................7-20 Intel® WLAN Driver Installation ......................7-20 WLAN Configuration in Windows 8 ......................7-21 Fingerprint Reader Module ........................7-27 Fingerprint Reader Driver Installation .....................7-28 AuthenTec TrueSuite Application ......................7-29...
  • Page 27 Preface Intel® Rapid Start Technology Configuration ..................7-52 Intel® Rapid Start Technology Driver Installation .................7-58 Intel® Smart Connect Technology ......................7-59 Intel® Smart Connect Technology Driver Installation ................7-59 Intel® Smart Connect Technology Configuration ...................7-60 Intel Smart Connect & Intel Rapid Start Technology ................7-63 Intel®...
  • Page 28 Preface Viruses ...............................8-4 Upgrading and Adding New Hardware/Software ..................8-5 Problems and Possible Solutions .......................8-7 Resolving the “Insert a SIM” issue with the 3G Module (Windows 8) ..........8-12 Interface (Ports & Jacks) Overview ..............................A-1 Ports and Jacks ............................A-2 Card Reader ..............................A-2 DC-In Jack ..............................A-2 External Monitor (VGA) Port ........................A-2 e-SATA / USB 3.0 Combo Port .......................A-2...
  • Page 29 Preface Video Driver Controls Video Driver Installation ..........................C-1 Video (VGA) ............................C-1 NVIDIA Video (VGA) ..........................C-1 NVIDIA® Optimus™ Technology ......................C-2 Intel® Dynamic Video Memory Technology ...................C-5 Intel® Graphics & Media Control Panel ....................C-6 Display Devices & Options ........................C-21 Attaching Other Displays ........................C-22 Attaching Other Displays - Devices (Charms Bar) ................C-24 Configuring an External Display In Windows ..................C-25 NVIDIA Control Panel ...........................C-27...
  • Page 30 Preface Video Adapter Options ..........................D-2 Storage ..............................D-2 Audio ................................D-2 Keyboard & Pointing Device ........................D-3 Interface ..............................D-3 Card Reader ..............................D-3 Slots ................................D-3 Communication ............................D-3 BIOS .................................D-4 Security ..............................D-4 Operating System ............................D-4 Features ..............................D-4 Indicators ..............................D-4 Power ................................D-4 Power Management ..........................D-4 Environmental Spec ..........................D-4 Physical Dimensions &...

  • Page 31: Quick Start Guide Overview

    Quick Start Guide Chapter 1: Quick Start Guide Overview This Quick Start Guide is a brief introduction to the basic features of your computer, to navigating around the computer and to getting your system started. The remainder of the manual covers the following: •...

  • Page 32: Advanced Users

    Quick Start Guide Advanced Users If you are an advanced user you may skip over most of this Quick Start Guide. However you may find it useful to refer to “Drivers & Utilities” on page 4 - “BIOS Utilities” on page 5 - 1 “Upgrading The Computer”...

  • Page 33: Not Included

    Quick Start Guide Not Included Operating Systems (e.g. Windows 8) and applications (e.g. word processing, spreadsheet and database pro- grams) have their own manuals, so please consult the appropriate manuals.  Drivers If you are installing new system software, or are re-configuring your computer for a different system, you will need to install the appropriate drivers.

  • Page 34: System Software

    Quick Start Guide System Software Your computer may already come with system software pre-installed. Where this is not the case, or where you are re-configuring your computer for a different system, you will find the Windows 8 operating system is sup- ported.

  • Page 35: Model Differences

    Quick Start Guide Model Differences This notebook series includes two different model types that mainly differ as indicated in the table below. Note that your model may appear slightly different from those pictured in this manual. Feature Model A Model B 15.6”...

  • Page 36: System Startup

    Quick Start Guide System Startup Remove all packing materials and place the computer on a stable surface. Securely attach any peripherals you want to use with the notebook (e.g. keyboard and mouse) to their ports. Attach the AC/DC adapter to the DC-In jack at the rear of the computer, then plug the AC power cord into an outlet, and connect the AC power cord to the AC/DC adapter.

  • Page 37: System Map: Lcd Panel Open - Model A

    Quick Start Guide System Map: LCD Panel Open - Model A Figure 1 - 2 LCD Panel Open - Model A Built-In PC Camera (Optional) PC Camera LED Power Button Top Case LED Indicators Airplane Mode Button GPU Button Speakers Keyboard 10.

  • Page 38: System Map: Lcd Panel Open - Model B

    Quick Start Guide System Map: LCD Panel Open - Model B Figure 1 - 3 LCD Panel Open - Model B Built-In PC Camera (Optional) PC Camera LED Power Button GPU Button Speakers Top Case LED Indicators Hot Key Buttons Keyboard 10.

  • Page 39: Led Indicators

    Quick Start Guide LED Indicators The LED indicators on the computer display helpful information about the current status of the computer. Icon Color Description Icon Color Description Number Lock is Activated (press Num Lk) Orange AC/DC Power is Plugged In Green Caps Lock is Activated (press Caps Lock) Green...
  • Page 40 Quick Start Guide Icon Color Description Green UMA Mode Activated (GPU Button) Orange Optimus Mode Activated (GPU Button) Orange NVIDIA Discrete GPU (dGPU) Activated Green Intel Integrated GPU (iGPU) Activated White Hard Disk/ODD Activity Green Airplane Mode is ON (the WLAN, Bluetooth & 3G Modules are OFF) White The Computer is Powered On Table 1 - 3 - Top Case LED Indicators...

  • Page 41: Hot Key Buttons (Model B)

    Quick Start Guide Hot Key Buttons (Model B) Press the hot key buttons on the computer to toggle the appropriate function on/off. Icon Color Description Green UMA Mode Activated (GPU Button) Orange Optimus Mode Activated (GPU Button) Power On/Off the (optional) PC Camera Mute On/Off Turn On/Off Airplane Mode Power the Computer On/Off...

  • Page 42: Keyboard

    Quick Start Guide Keyboard  The keyboard has an embedded numerical keypad for easy numeric data input, and Other Keyboards features function keys to allow you to change operational features instantly. If your keyboard is dam- Function Keys Scr Lk aged or you just want to Num Lk make a change, you can...

  • Page 43: Keyboard Shortcuts

    Quick Start Guide Keyboard Shortcuts  The following Windows Logo Key (Winkey) keyboard shortcuts are useful for navi- gation/operation in Windows 8. Windows Logo Keyboard Shortcut Windows Logo Use the Windows logo Description Key + + D key com- bination to switch be- Toggle between the Start screen and the foremost running app or the tween the Start screen Tap Winkey...

  • Page 44: Function Keys & Visual Indicators

    Quick Start Guide Function Keys & Visual Indicators The function keys (F1 - F12 etc.) will act as hot keys when pressed while the Fn key is held down. Visual in- dicators (see the table below) are available when the Hot Key driver is installed. Keys Function/Visual Indicators Keys...

  • Page 45: Control Center

    Quick Start Guide Control Center When in the Windows Desktop app (not in the Start screen) press the Fn + Esc key combination, or double- click the icon in the notification area of the taskbar to toggle the Control Center on/off. The Control Cen- ter gives quick access to frequently used controls and enables you to quickly turn the camera/Touch Pad on/off (see Appendix B...

  • Page 46: System Map: Front & Left Views

    Quick Start Guide System Map: Front & Left Views Figure 1 - 6 Front & Left Views 1. LED Indicators 2. Security Lock Slot 3. USB 2.0 Port 4. S/PDIF-Out Jack 5. Microphone-In Jack 6. Headphone-Out Jack 7. Optical Device Drive Bay ...

  • Page 47: System Map: Right & Rear Views

    Quick Start Guide System Map: Right & Rear Views Figure 1 - 7 Right & Rear Views 1. Multi-In-1 Card Reader 2. 2 * USB 3.0 Ports 3. Combined eSATA/ USB 3.0 Port 4. HDMI-Out Port 5. RJ-45 LAN Jack 6.

  • Page 48: System Map: Bottom View - Model A

    Quick Start Guide System Map: Bottom View - Model A Figure 1 - 8 Bottom View Model A Component Bay Cover Battery Primary HDD Bay Fan Outlet/Intake  Battery Information Always completely dis- charge, then fully charge, a new battery before using it.

  • Page 49: System Map: Bottom View - Model B

    Quick Start Guide System Map: Bottom View - Model B Figure 1 - 9 Bottom View Component Bay Cover Battery Primary HDD Bay Fan Outlet/Intake  Battery Information Always completely dis- charge, then fully charge, a new battery before using it. Com- pletely discharge and ...

  • Page 50: Windows Control Panel

    Quick Start Guide Windows Control Panel Throughout this manual you will see an instruction to open the Control Panel. In Windows 8 right-click the lower left hot corner to bring up the context menu (or use the Windows Logo Key + X key combination) and select Control Panel.

  • Page 51: Windows 8 Start Screen & Desktop

    Quick Start Guide Windows 8 Start Screen & Desktop The Apps, control panels, utilities and programs within Windows 8 are accessed from the Start screen and/or Windows Desktop app. The Desktop (which runs as an app within the Start screen) can be accessed by clicking the Desktop item in the Start screen (or by using the Windows Logo Key + D key combination).
  • Page 52 Quick Start Guide Apps & Tiles The Windows 8 Start screen will contain a number of apps, and many more will be installed as you add more applications etc. Not all of these apps can fit on one screen so you will often need use the slider at the bottom of the screen in order to view all the necessary Apps.
  • Page 53 Quick Start Guide Desktop Application When the Desktop app is running (click the app in the Start screen or use the Windows Logo Key + D key combination) you can use lower left hot corner to switch between the Start screen and the Windows Desktop app.
  • Page 54 Quick Start Guide When the Desktop app is running you can right-click the lower left hot corner (or use the Windows Logo Key + X key combination) to bring up an advanced context  menu of useful features such as Control Panel, Programs and Features, Power Op- Display Most tions, Task Manager, Search, Windows Explorer, Command Prompt, Device Man- Recently Used...

  • Page 55: Windows 8 Charms Bar

    Quick Start Guide Windows 8 Charms Bar The right side of the screen displays the Windows 8 Charms Bar. The Charms Bar contains the Search, Share, Start, Devices and Settings menus. To access up the Charms Bar move the cursor to the upper or lower right corners of the screen, and then hover over one of the items in the Charms Bar to activate it (the bar will be black when it is active), or use the Windows Logo Key + C key combination.
  • Page 56 Quick Start Guide Charms Bar Items • Search : You can search for any file, application, Apps and control panel settings with instantaneous results. • Share : This button is used to share information with people via mail or social networks. •...

  • Page 57: Windows 8 Control Panel

    Quick Start Guide Windows 8 Control Panel In many instances throughout this manual you will see an instruction to open the Control Panel. The Control Panel can be accessed in a number of ways in Windows 8. • Click/ Search in the Windows Charms Bar (see previous page) and the search pane will pop out. Type Control Panel and select it from the results to the left.
  • Page 58 Quick Start Guide • When in the Desktop app (this does not apply to the Start screen) click on Settings in the Windows Charms Bar and select Control Panel from the menu. Figure 1 - 19 - Settings Charms Bar (Desktop App Only) •...
  • Page 59 Quick Start Guide • Right-click the lower left hot corner to bring up the menu and select Control Panel (see Figure 1 - 14 on page 1 - 24).  Keyboard Shortcut to Control Panel You can also use keyboard shortcuts to access the Control Panel. Press the Windows logo key and X to bring up the context menu, and then press P to bring up the Control Panel.

  • Page 60: Windows 8 Taskbar

    Quick Start Guide Windows 8 Taskbar In many instances throughout this manual you will see an instruction to access the notification area of the task- bar. In Windows 8 the taskbar is accessed from the Desktop application. If you are in the Start screen you will need to click the Desktop app to switch to the Desktop.

  • Page 61: Video Features

    Quick Start Guide Video Features ® NVIDIA Optimus Technology ™ NVIDIA Optimus technology is a seamless technology designed to get best performance from the graphics ® ™ system while allowing longer battery life, without having to manually change settings. When the computer is in Optimus Mode it will automatically switch between the integrated UMA (Unified Memory Architecture) GPU (iGPU) and the discrete GPU (dGPU) when required by the applications in use.

  • Page 62: Video Features

    Quick Start Guide Video Features You can switch display devices, and configure display options, from the Display control panel (in Appearances and Personalization) in Windows 8 when running the Desktop app (see “Desktop Application” on page 1 - 23). In Windows 8 it is possible to quickly configure external displays from the Devices menu item in the Charms Bar (see “Windows 8 Charms Bar”...
  • Page 63 Quick Start Guide To access Display (Control Panel) and Screen Resolution in Windows 8: Go to the Control Panel. Click Display (icon) - In the Appearance and Personalization category. Adjust resolution.  Right-Click Desktop App 1. You can right-click the desktop and select Screen resolution (Figure 1 -...
  • Page 64 Quick Start Guide To access the Intel(R) Graphics Control Panel: Click Advanced settings (Figure 1 - 23 on page 1 - 33) in the Screen Resolution control panel in Win- dows. Click the Intel(R)... tab and click Graphics Properties (button) (Figure 1 - 24 on page 1 - 34) .
  • Page 65 Quick Start Guide To access the NVIDIA Control Panel: Right-click the desktop and select NVIDIA Control Panel (Figure 1 - 25). Double-click the icon (Figure 1 - 25) in the Windows control panel. Figure 1 - 25 - NVIDIA Control Panel Video Features 1 - 35...

  • Page 66: Power Options

    Quick Start Guide Power Options Power Options (Hardware and Sound) can be accessed from the Control Panel. The Power Menu item in Set- tings in the Charms Bar in Windows 8 may be used to Shut down or Restart (you can also add Hibernate/ Sleep to the menu - see “Adding Hibernate/Sleep to the Power Menu”...

  • Page 67: Running Apps

    Quick Start Guide Running Apps To run apps in Windows 8 you will need to check that the Screen Resolution and User Account Control Set- tings are compatible with the system requirements. Screen Resolution Settings Switch to the Windows Desktop (click the app or use the Windows logo key + D key combination).
  • Page 68 Quick Start Guide User Account Control Settings If your computer meets the minimum screen resolution requirements, and still you can't run Metro apps, then that you have to check the status of User Account Control (UAC). Metro apps may fail to open when the UAC is turned off.

  • Page 69: Storage Devices, Audio & Mouse Overview

    Storage Devices, Audio & Mouse Chapter 2: Storage Devices, Audio & Mouse Overview Read this chapter to learn more about the following main features and components of the computer: • Hard Disk Drive • Optical Device • Multi-in-1 Card Reader •...

  • Page 70: Hard Disk Drive

    Storage Devices, Audio & Mouse Hard Disk Drive  The hard disk drive(s) is(are) used to store your data in the computer. The hard Power Safety disk(s) can be taken out to accommodate other 2.5" serial (SATA) hard disk drives with a height of 9.5 mm.

  • Page 71: Optical Device

    Storage Devices, Audio & Mouse Optical Device  There is a bay for a 5.25" optical (CD/DVD) device (12.7mm height). The actual de- Sound Volume vice will depend on the model you purchased (see “Storage” on page D - 2). The Adjustment optical device is usually labeled “Drive D:”...

  • Page 72: Handling Cds Or Dvds

    Storage Devices, Audio & Mouse Handling CDs or DVDs  Proper handling of your CDs/DVDs will prevent them from being damaged. Please follow the advice below to make sure that the data stored on your CDs/DVDs can be CD Emergency Eject accessed.

  • Page 73: Dvd Regional Codes

    Storage Devices, Audio & Mouse DVD Regional Codes  To change the DVD regional codes: DVD Region Note Go to the Control Panel Double-click Device Manager (Hardware and Sound), then click the + next to DVD region detection is DVD/CD-ROM drives. device dependent, not Double-click on the DVD-ROM device to bring up the Properties dialog box, and OS-dependent.

  • Page 74: Multi-In-1 Card Reader

    Storage Devices, Audio & Mouse Multi-in-1 Card Reader  The card reader allows you to use some of the latest digital storage cards. Push the Card Reader Cover card into the slot and it will appear as a removable device, and can be accessed in the same way as your hard disk (s).

  • Page 75: Audio Features

    Storage Devices, Audio & Mouse Audio Features  You can configure the audio options on your computer from the Sound control Sound Volume panel in Windows, from the HD VDeck icon on the desktop or VIA HD Audio Adjustment Deck control panel The sound volume level is set using the volume The volume may also be adjusted by means of the Fn + F5/F6 key combination.
  • Page 76 Storage Devices, Audio & Mouse Expert Mode will allow you to access more advanced configuration menus for  Speaker, Microphone and Stereo Mix. Syncing Left & Right Volume Balance If you wish to adjust the left and right channel volume levels separately, you will need to adjust this from the VIA HD Audio Deck in Ex-...

  • Page 77: Touchpad And Buttons/Mouse

    Storage Devices, Audio & Mouse TouchPad and Buttons/Mouse  The TouchPad is an alternative to the mouse; however, you can also add a mouse to Mouse Driver your computer through one of the USB ports. The TouchPad buttons function in much the same way as a two-button mouse.
  • Page 78 Storage Devices, Audio & Mouse Once you have installed the TouchPad driver (see “TouchPad” on page 4 - 6) you  can configure the functions from the Mouse control panel in Windows, or by double- clicking the TouchPad driver icon in the notification area of the taskbar in the TouchPad Scrolling Desktop app.

  • Page 79: Gestures And Device Settings

    Storage Devices, Audio & Mouse Gestures and Device Settings  The Synaptics Gestures Suite application allows you to use a specific gesture (ac- tion) on the surface of the Touchpad to perform specific actions to manipulate doc- Show Video uments, objects and applications. You can get a clearer view of the gestures in- You can configure the settings from the Device Settings tab in Mouse Properties:...
  • Page 80 Storage Devices, Audio & Mouse Disabling the Touchpad If you need to disable the Touchpad for any reason (e.g. you may find that when us- ing the computer’s internal keyboard you accidentally trigger the Touchpad when resting your wrists or palms on it) you can do so by using Fn + F1 key combination. You can also set the system to automatically disable the internal Touchpad when an external USB point device (e.g a USB mouse) is attached.
  • Page 81 Storage Devices, Audio & Mouse Scrolling The Two-Finger scrolling feature works in most scrollable windows and allows you to scroll horizontally and vertically. Place two fingers, slightly separated, on the TouchPad surface and slide both fingers in the direction required (in a straight con- tinuous motion).
  • Page 82 Storage Devices, Audio & Mouse Rotating Use the Pivot Rotate gesture to rotate objects (e.g. photos) in 90 degree increments. Place a finger down on the left “target” zone and keep it stationary. Place another finger near the middle of the TouchPad and slide it in a circular motion around the stationary finger (clockwise or counterclockwise) to rotate the object.

  • Page 83: Power Management Overview

    Power Management Chapter 3: Power Management  Overview OS Note Power management To conserve power, especially when using the battery, your computer power man- functions will vary slight- agement conserves power by controlling individual components of the computer ly depending on your (the monitor and hard disk drive) or the whole system.

  • Page 84: The Power Sources

    Power Management The Power Sources  The computer can be powered by either an AC/DC adapter or a battery pack. Forced Off AC/DC Adapter If the system “hangs”, and the Ctrl + Alt + Del Use only the AC/DC adapter that comes with your computer. The wrong type of AC/ key combination doesn’t DC adapter will damage the computer and its components.

  • Page 85: Turning On The Computer

    Power Management Turning On the Computer  Now you are ready to begin using your computer. To turn it on simply press the pow- Power Button as er button on the front panel. Stand by or When the computer is on, you can use the power button as a Stand by/Hibernate/ Hibernate Button Shutdown hot-key button when it is pressed for less than 4 seconds (pressing and You can use the OS’s...

  • Page 86: Power Plans

    Power Management Power Plans  The computer can be configured to conserve power by means of power plans. You Resuming can use (or modify) an existing power plan, or create a new one. Operation The settings may be adjusted to set the display to turn off after a specified time, and Table 3 - 1, on to send the computer into Sleep after a period of inactivity.
  • Page 87 Power Management Each Windows power plan will also adjust the processor performance of your ma- chine in order to save power. This is worth bearing in mind if you are experiencing any reduced performance (especially under DC/battery power). Choose High performance (you may need to click Show additional plans to view the High performance plan) for maximum performance when the computer is pow- ered from an AC power source.

  • Page 88: Power-Saving States

    Power Management Power-Saving States  You can use power-saving states to stop the computer’s operation and restart where Wake On LAN you left off. Win 7 uses the Sleep, Hibernate and Shut Down power-saving states. Support (Windows 8) Sleep Wake-On-LAN is only In Sleep all of your work, settings and preferences are saved to memory before the supported from Sleep or system sleeps.

  • Page 89: Hibernate

    Power Management Hibernate Hibernate uses the least amount of power of all the power-saving states and saves all of your information on a part of the hard disk before it turns the system off. If a power failure occurs the system can restore your work from the hard disk; if a power failure occurs when work is saved only to memory, then the work will be lost.

  • Page 90: Configuring The Power Buttons

    Power Management Configuring the Power Buttons  The power/sleep button (Fn + F4 key combo) and closed lid may be set to send the Password computer in to a power-saving state. Click Choose what the power buttons do on Protection the left menu in Power Options to bring up the menu.
  • Page 91 Power Management Adding Hibernate/Sleep to the Power Menu Add Hibernate/Sleep to the Power Menu as follows. Go to the Power Options (Hardware and Sound) control panel 1 - 23 (see page Click “Change settings that are currently unavailable” Click Choose what the power buttons do. Click to put a tick in the Hibernate/Sleep box under Shutdown settings.

  • Page 92: Resuming Operation

    Power Management Resuming Operation You can resume operation from power-saving states by pressing the power button, or in some cases pressing the sleep button (Fn + F4 key combo). Power Status To Resume Icon Color Table 3 - 1 Power Off Press the Power Button Resuming Operation...

  • Page 93: Power Conservation Modes

    Power Management Power Conservation Modes  This system supports Energy Star power management features that place comput- ers (CPU, hard drive, etc.) into a low-power sleep modes after a designated period Power Conservation of inactivity. Adjust Power Conservation Modes from the Control Center: Modes The Energy Star setting Press the Fn + Esc key combination to toggle the Control Center on/off.
  • Page 94 Power Management Ctrl + Alt + Delete Key Combination You can use the CTRL + ALT + DEL key combination from almost any of the Win- dows 8 interfaces/Apps to bring up a full-screen displaying Lock, Switch User, Log off, Change a password and Task Manager options. If you click the Power icon in the lower right corner of the screen a power management option menu appears to display Sleep, Shut down, and Restart.

  • Page 95: Battery Information

    Power Management Battery Information  Follow these simple guidelines to get the best use out of your battery. Low Battery Warning Battery Power Your computer’s battery power is dependent upon many factors, including the pro- When the battery is criti- cally low, immediately grams you are running, and peripheral devices attached.

  • Page 96: Conserving Battery Power

    Power Management Conserving Battery Power  • Use a power plan that conserves power (e.g Power saver), however note that this may have an affect on computer performance. Windows Mobility Center • Lower the brightness level of the LCD display. The system will decrease LCD brightness slightly to save power when it is not powered by the AC/DC adapter.

  • Page 97: Battery Life

    Power Management Battery Life Battery life may be shortened through improper maintenance. To optimize the life and improve its performance, fully discharge and recharge the battery at least once every 30 days. We recommend that you do not remove the battery yourself. If you do need to re- move the battery for any reason (e.g.

  • Page 98: Proper Handling Of The Battery Pack

    Power Management Proper handling of the Battery Pack  • DO NOT disassemble the battery pack under any circumstances Caution • DO NOT expose the battery to fire or high temperatures, it may explode • DO NOT connect the metal terminals (+, -) to each other Danger of explosion if battery is incorrectly re- placed.

  • Page 99: Battery Faq

    Power Management Battery FAQ How do I completely discharge the battery? Use the computer with battery power until it shuts down due to a low battery. Don’t turn off the computer even if a message indicates the battery is critically low, just let the computer use up all of the battery power and shut down on its own.
  • Page 100 Power Management Click Change plan settings (after creating it) and click Change plan settings > Change advanced power settings. Figure 3 - 12 Change Plan Settings / Change Advanced Power Settings 3 - 18 Battery Information...
  • Page 101 Power Management Scroll down to Battery and click + to expand the battery options. Choose the options below (click Yes if a warning appears): Figure 3 - 13 Power Options Advanced Settings - Battery • Low battery levels = 0% •...
  • Page 102 Power Management How do I fully charge the battery? When charging the battery, don’t stop until the LED charging indicator light changes from orange to green. How do I maintain the battery? Completely discharge and charge the battery at least once every 30 days or after about 20 partial discharges.

  • Page 103: Drivers & Utilities

    Drivers & Utilities Chapter 4: Drivers & Utilities  Driver Installation & This chapter deals with installing the drivers and utilities essential to the operation or Power improvement of some of the computer’s subsystems. The system takes advantage of some newer hardware components for which the latest versions of most available op- When installing driv- erating systems haven’t built in drivers and utilities.

  • Page 104: Driver Installation

    Drivers & Utilities Driver Installation Check the driver installation order from Table 4 - 1, on page 4 - 3 (the drivers must be installed in this Insert the Device Drivers & Utilities + User’s Manual order) which is the same as that listed in the Drivers disc into the computer’s DVD drive.
  • Page 105 Drivers & Utilities Win 8 System Driver Page # Optional Page # Chipset Page 4 - 6 Setting Up SATA RAID or AHCI Mode Page 7 - 2 Video (VGA) Page 4 - 6 PC Camera Module (No driver required) Page 7 - 11 NVIDIA Video (VGA) Page 4 - 6...

  • Page 106: Updating/Reinstalling Individual Drivers

    Drivers & Utilities Updating/Reinstalling Individual Drivers Click Browse CD/DVD (button) in the Drivers Install- er application and browse to the executable file in the If you wish to update/reinstall individual drivers it appropriate driver folder. may be necessary to uninstall the original driver.To do this go to the Control Panel in the Windows OS and Windows Update double-click the Programs and Features icon (Pro-...

  • Page 107: User Account Control

    Drivers & Utilities User Account Control  If a User Account Control prompt appears as part of the driver installation procedure, click Continue or Driver Installation General Guidelines Allow, and follow the installation procedure as direct- The driver installation procedure outlined in this Chapter (and in Chapter 7 Options &...

  • Page 108: Driver Installation Procedure

    Drivers & Utilities Driver Installation Procedure Note: After installing the video driver go to the Dis- play/Display Settings control panel to adjust the vid- Insert the Device Drivers & Utilities + User’s Manual eo settings to the highest resolution. disc and click Install Drivers (button), or Option Driv- ers (button) to access the Optional driver menu.

  • Page 109: Airplane

    Drivers & Utilities Airplane Audio 1. Click 7.Install Airplane AP > Yes. 1. Click 10.Install Audio Driver > Yes. 2. Click Next. 2. Click Next. 3. Click Finish to restart the computer. 3. Click the button to agree to the license and click Next.

  • Page 110: Windows Experience Index

    Drivers & Utilities Windows Experience Index  After the drivers are installed follow this procedure to ensure an accurate rating from the Windows Experi- Windows Update ence Index (make sure the AC/DC adapter is plugged After installing all the drivers make sure you enable Win- in): dows Update in order to get all the latest security up- 1.

  • Page 111: Optional Drivers

    Drivers & Utilities Optional Drivers See the pages indicated in Table 4 - 1, on page 4 - 3 for the driver installation procedures for any modules in- cluded in your purchase option. Models A & B Figure 4 - 3 - Optional Drivers Installer Screen Note that you need to install both the WLAN &...
  • Page 112 Drivers & Utilities 4 - 10...

  • Page 113: Bios Utilities Overview

    BIOS Utilities Chapter 5: BIOS Utilities  BIOS Screens Overview Note that BIOS This chapter gives a brief introduction to the computer’s built-in software: screens pictured these pages are intend- Diagnostics: The POST (Power-On Self Test) ed for guidance in set- ting up your system’s BIOS.

  • Page 114: The Power-On Self Test (Post)

    BIOS Utilities The Power-On Self Test (POST) If you enable the Boot-time Diagnostic Screen in the Setup Utility, each time you turn on the computer the system takes a few seconds to conduct a POST, including a quick test of the on-board RAM (memory). As the POST proceeds, the computer will tell you if there is anything wrong.

  • Page 115: Failing The Post

    BIOS Utilities Failing the POST Errors can be detected during the POST. There are two categories, “fatal” and “non- fatal”. Fatal Errors These stop the boot process and usually indicate there is something seriously wrong with your system. Take the computer to your service representative or authorized distributor/supplier as soon as possible.

  • Page 116: The Setup Utility

    BIOS Utilities The Setup Utility  The Aptio Setup Utility tells the system how to configure itself and manage basic BIOS Settings features and subsystems (e.g. port configuration). Warning Entering Setup Incorrect settings can cause your system to To enter Setup, turn on the computer and press F2 (give the system a few seconds malfunction.

  • Page 117: Setup Screens

    BIOS Utilities Setup Screens  The following pages contain additional advice on portions of the Setup. Along the top of the screen is a menu bar with menu headings. When you select a heading, a Setup Menus new screen appears. Scroll through the features listed on each screen to make chang- Setup menus es to Setup.

  • Page 118: Main Menu

    BIOS Utilities Main Menu Figure 5 - 2 Main Menu System Time & Date (Main Menu) The hour setting uses the 24-hour system (i.e., ØØ = midnight; 13 = 1 pm). If you can change the date and time settings in your operating system, you will also change these settings.

  • Page 119: Sata Port # (Main Menu)

    BIOS Utilities SATA Port # (Main Menu) Pressing Enter opens the sub-menu to show the configuration of a optical Device/ HDD on the computer’s SATA Ports. System/Extended Memory (Main Menu) This item contains information on the system memory, and is not user configurable. The system will auto detect the amount of memory installed.

  • Page 120: Advanced Menu

    BIOS Utilities Advanced Menu Figure 5 - 3 Advanced Menu Advanced Chipset Control (Advanced Menu) The sub-menu here allows you to adjust the Bluetooth Power Setting. 5 - 8 Advanced Menu...

  • Page 121: Bluetooth Power Setting (Advanced Menu > Advanced Chipset Control)

    BIOS Utilities Bluetooth Power Setting (Advanced Menu > Advanced Chipset Control) You can adjust the Bluetooth module power setting to your preference. The default setting (Disabled) will see the Bluetooth module powered off when the system is started up or restarted. Enabling the power setting will have the module retain the last power status (on or off) before any restart or shut down.

  • Page 122: Intel Anti-Theft Technology (Advanced Menu)

    BIOS Utilities Intel Anti-Theft Technology (Advanced Menu)  Anti-Theft Technology, which is built-in to the processor of the computer, allows system administrators to render your computer useless to thieves by sending a poi- SATA Mode son pillencrypted SMS message over a 3G network etc. Administrators can also re- Selection motely unlock a recovered computer quickly, or direct the system to send location If you have installed the...

  • Page 123: Boot Logo (Advanced Menu)

    BIOS Utilities Boot Logo (Advanced Menu) Use this menu item to enable/disable the Boot Logo screen at system startup if you have not enabled UEFI Boot. If you disable the Boot Logo you will not see the F2 Enter Setup or F7 Boot Options prompts on the screen, however you can still press these keys, while the boot screen is displayed, to perform the Enter Setup or Boot Option functions.

  • Page 124: Security Menu

    BIOS Utilities Security Menu  Security Menu The changes you make here affect the access to the Setup utility itself, and also access to your machine as it boots up after you turn it on. These settings do not affect your machine or network passwords which will be set in your...

  • Page 125: Password On Boot: (Security Menu)

    BIOS Utilities Note: To clear existing passwords press Enter and type the existing password, then  press Enter for the new password (without typing any password entry) and Enter again to confirm the password clearance. Password Warning Note: You can only set the user password after you have set the supervisor pass- If you set a boot pass- word.

  • Page 126: Boot Menu

    BIOS Utilities Boot Menu Figure 5 - 5 Boot Menu  BIOS Screens Note that BIOS screens pictured these pages are intend- ed for guidance in set- ting up your system’s BIOS. BIOS versions are sub- ject to constant change and revision, therefore your computer’s actual When you turn the computer on it will look for an operating system (e.g.

  • Page 127: Boot Option Priorities (Boot Menu)

    BIOS Utilities Boot Option Priorities (Boot Menu) Use the arrow keys to move up and down the menu, and press enter to select a device from the menu (the selected device will be highlighted in white). UEFI Boot (Boot Menu > OS Select) Enable/disable UEFI Boot from this menu.

  • Page 128: Exit Menu

    BIOS Utilities Exit Menu Figure 5 - 6 Exit Menu Click Save Changes and Reset to save all changes made. Choosing to Discard Changes, or Exit Discarding Changes, will wipe out any changes you have made to the Setup. You can also choose to restore the original Setup defaults that will re- turn the Setup to its original state, and erase any previous changes you have made in a previous session.

  • Page 129: Upgrading The Computer Overview

    Upgrading The Computer Chapter 6: Upgrading The Computer Overview  This chapter contains information on upgrading the computer. Follow the steps out- Warranty Warning lined to make the desired upgrades. If you have any trouble or problems you can con- tact your service representative for further help.

  • Page 130: When Not To Upgrade

    Upgrading The Computer When Not to Upgrade  These procedures involve opening the system’s case, adding and sometimes replac- ing parts.You should not perform any of these upgrades if: Power Safety Warning Before you undertake • Your system is still under warranty or a service contract upgrade proce- •...
  • Page 131 Upgrading The Computer Upgrading the Processor If you want to upgrade your computer by replacing the existing processor with a fast- er/new one you will need to contact your customer service representative. We rec- ommend that you do not do this yourself, since if it is done incorrectly you may damage the processor or mainboard.

  • Page 132: Removing The Battery

    Upgrading The Computer Removing the Battery  If you are confident in undertaking upgrade procedures yourself, for safety reasons Warranty Warning it is best to remove the battery. Before removing the battery disconnect the AC/ Please check with your DC adapter from the computer first. service representative Turn the computer off, remove the AC/DC adapter and turn it over.

  • Page 133: Removing The Component Bay Cover

    Upgrading The Computer Removing the Component Bay Cover Turn off the computer, and turn it over and remove the battery. Locate the component bay cover and remove screws Figure 6 - 2 Component Bay Cover Screws Model A Model B Removing the Component Bay Cover 6 - 5...
  • Page 134 Upgrading The Computer Slide the cover in the direction of arrow , until the case markers line up. Remove the component bay cover Figure 6 - 3 Component Bay Cover Removal Model B Model A 6 - 6 Removing the Component Bay Cover...

  • Page 135: Replacing The Component Bay Cover

    Upgrading The Computer Replacing the Component Bay Cover Reinsert the component bay cover by placing it on the bottom case assembly and sliding it on to the case in the direction of arrow Make sure the case markers line up. Replace screws (Figure 6 - 2 on page 6 - Figure 6 - 4...

  • Page 136: Upgrading The Hard Disk Drive(S)

    Upgrading The Computer Upgrading the Hard Disk Drive(s)  The hard disk Drive(s) can be taken out to accommodate up to two other 2.5" serial HDD System Warning (SATA) hard disk drives with a height of 9.5mm (h) (see “Storage” on page D - Follow your operating system’s installation instructions, and install all necessary New HDD’s are blank.
  • Page 137 Upgrading The Computer Removing the Hard Disk from the Primary HDD Bay Turn off the computer, and turn it over and remove the battery (see page Remove screw Slide the HDD cover in the direction of arrow until the case markers line up.
  • Page 138 Upgrading The Computer Slide the hard disk assembly forward, and remove the assembly from the  computer. Remove screws & and the primary HDD insulation plate HDD Insulation Plates Reverse the process to install a new disk and do not forget to reinstall the insulation plate.
  • Page 139 Upgrading The Computer Removing the Hard Disk from the Secondary HDD Bay  Turn off the computer, and turn it over and remove the battery and component bay cover (see pages 6 - 4 & HDD Insulation Plates Remove screws &...
  • Page 140 Upgrading The Computer Remove screws & and separate the case bracket and the insulation plate Figure 6 - 8 Secondary Hard Disk Case Bracket & Insulation Plate Removal Reverse the process to install a new disk (pay careful attention to the orientation of the hard disk in the case bracket before tightening the screws).

  • Page 141: Upgrading The Optical (Cd/Dvd) Device

    Upgrading The Computer Upgrading the Optical (CD/DVD) Device The procedure for removing the optical device will depend upon your particular computer model: • See “Removing the Optical Device Drive for Model A Computers” on page 6 - • See “Removing the Optical Device Drive for Model B Computers” on page 6 - Upgrading the Optical (CD/DVD) Device 6 - 13...

  • Page 142: Removing The Optical Device Drive For Model A Computers

    Upgrading The Computer Removing the Optical Device Drive for Model A Computers Turn off the computer, and turn it over and remove the battery and primary hard disk bay cover (see pages 6 - 9 & Remove the screw at point , and use a screwdriver to carefully push out the optical device at point Figure 6 - 9...

  • Page 143: Removing The Optical Device Drive For Model B Computers

    Upgrading The Computer Removing the Optical Device Drive for Model B Computers Turn off the computer, and turn it over and remove the battery and component bay cover (see pages 6 - 4 & Remove the screw at point , and use a screwdriver to carefully push out the optical device at point Figure 6 - 10 Removing the...

  • Page 144: Upgrading The System Memory (Ram)

    Upgrading The Computer Upgrading the System Memory (RAM) The computer has two memory sockets for 204 pin Small Outline Dual In-line (SO- DIMM) DDR III (DDR3) type memory modules (see “Memory” on page D - The total memory size is automatically detected by the POST routine once you turn on your computer.

  • Page 145: Turn Off The Computer, And Turn It Over And Remove The Battery And Component Bay Cover (See Pages 6 - 4 & 6 - 5)

    Upgrading The Computer Turn off the computer, and turn it over and remove the battery and component bay cover (see pages 6 - 4 & The memory sockets will be visible at point on the mainboard. Figure 6 - 11 RAM Module Location ...

  • Page 146: Replace The Component Bay Cover

    Upgrading The Computer The RAM module will pop-up, and you can remove it.  Figure 6 - 13 Single Memory Module RAM Module Installation Removal If your computer has a single memory module, then insert the module into the  Channel 0 (JDIMM1) socket.

  • Page 147: Modules Overview

    Modules Chapter 7: Modules Overview This chapter contains the information on the various modules (some of which are optional) which may come with your computer, depending on the configuration purchased. If you are unsure please contact your service representative. The chapter includes information on the following: •...

  • Page 148: Setting Up Sata Raid Or Ahci Mode

    Modules Setting Up SATA RAID or AHCI Mode  AHCI Mode RAID Hard Disks Advanced Host Controller Interface (AHCI) is an interface specification that allows All hard disks in a RAID the storage driver to enable advanced serial ATA features such as Native Command should be identical (the Queuing (for maximum hard disk efficiency and performance).
  • Page 149 Modules RAID Level Description Table 7 - 1 RAID Levels Identical drives reading and writing data in parallel to increase performance. RAID 0 RAID 0 implements a striped disk array and the data is broken into blocks and each block is written to a separate disk drive.

  • Page 150: Sata Raid Setup Procedure (Windows 8)

    Modules SATA RAID Setup Procedure (Windows 8) To configure your RAID (Redundant Array of Independent Disks) system in Strip- ing (RAID 0) or Mirroring (RAID 1) modes (see Table 7 - 1, on page 7 - 3) you will require at least two identical (see sidebar) hard disks. Note that the RAID setup in Windows 8 differs from that outlined for Windows7.

  • Page 151: Figure

    Modules Go to the operable computer and insert a USB Flash drive or external USB hard disk. Insert the Device Drivers & Utilities + User’s Manual disc into the CD/DVD drive of the operable computer. Copy the f6flpy-x86 or f6flpy-x64 folder from the location below (D: denotes your DVD drive) on the Device Drivers &...
  • Page 152 Modules 13. You can now setup your RAID volume using any two installed disks. 14. Go to Name: and press <Enter>. 15. Type a name of your choice for your RAID volume and press <Enter>. Figure 7 - 2 Name the RAID Volume (Advanced >...
  • Page 153 Modules 16. Go to RAID Level: and press <Enter>. 17. Choose the RAID Level required (see Table 7 - 1, on page 7 - 3 for details) and press <Enter>. • RAID0 (Stripe) • RAID1 (Mirror) • Recovery 18. Go to any of the disks listed under Select Disks: and select a disk name and press <Enter>.
  • Page 154 Modules 20. You should select two identical disks to form your RAID volume. 21. If you have selected RAID0 (Stripe) then you can adjust the “Strip Size” to your requirements. 22. If you have selected Recovery then you can adjust the Synchronization to “On Request”...
  • Page 155 Modules 25. Press <Esc> to exit the menu. 26. Press <F4> and <Yes> to “Save Changes and Reset”, however ensure that the two conditions in the bulleted points below are met before doing so. • Make sure the Windows 8 OS DVD is in the DVD drive. and as the computer starts up it will automatically boot from the Windows 8 OS DVD (you will be prompted to press a key to boot from the DVD).

  • Page 156: Irst Driver Installation

    Modules 35. Install the Windows drivers from the Device Drivers & Utilities + User’s Manual disc as per Table 4 - 1, on page 4 - 3 (make sure you install the Intel Rapid Storage Technology driver - see overleaf). 36.

  • Page 157: Deleting A Raid (Windows 8)

    Modules Deleting a RAID (Windows 8) If you wish to delete an existing RAID then follow the procedure below to do so. How- ever backup up any necessary files and data before deleting a RAID, as doing so will result in the loss of all data on the RAID volumes. Start-up your notebook computer and press <F2>...

  • Page 158: Pc Camera Module

    Modules PC Camera Module When the PC Camera application is run the LED indicator to the left of the camera will be illuminated in (see Figure 1 - 2 on page 1 - 7/Figure 1 - 3 on page 1 8).

  • Page 159: Pc Camera Audio Setup

    Modules PC Camera Audio Setup If you want to capture video & audio with your camera, it is necessary to setup the audio recording options in Windows. Go to the Control Panel. Click Sound (Hardware and Sound) and click Recording (tab). Right-click hold and release Microphone (VIA High Definition Audio) and make sure the item is not disabled.

  • Page 160: Camera App

    Modules Camera App Make sure the camera is powered on (use the Fn + F10 key combination to toggle power to the camera module). Click the Camera app icon in the Start screen to run the Camera app The camera interface is a translucent app bar with three buttons. Figure 7 - 7 Camera App Bar •...
  • Page 161 Modules You can also click on More to adjust Brightness, Contrast and Flicker (if you  find that the video screen in the camera program is flickering, you can try to adjust the setting here). Eliminating Screen Flicker If you find that the video screen in the camera pro- gram is flickering, you can try to adjust the setting in...

  • Page 162: Taking Pictures/Capturing Video

    Modules Taking Pictures/Capturing Video Make sure the camera is powered on (use the Fn + F10 key combination to toggle power to the camera module). Click the Camera app icon in the Start screen to run the Camera app Click to select the timer if you require a countdown before capture. Click to select either photo or video modes.
  • Page 163 Modules A scroll arrow will appear on the left side of the screen after any pictures/videos have been captured. Click the arrows (on either side of the screen) to browse through the captured photos/video, and back to the Camera app. 10.
  • Page 164 Modules Reducing Video File Size Note that capturing high resolution video files requires a substantial amount of disk space for each file. After recording video, check the video file size (right-click the file and select Properties) and the remaining free space on your hard disk (go to My Computer, right-click the hard disk, and select Properties).

  • Page 165: Wireless Lan Module

    Modules Wireless LAN Module  If you have included an Intel® or 3rd Party WLAN module in your purchase option Wireless Device make sure that the module is on (i.e. the system is not in Airplane Mode) before in- Operation Aboard stalling the driver.

  • Page 166: 3Rd Party 802.11B/G/N Driver Installation

    Modules 3rd Party 802.11b/g/n Driver Installation 1. Make sure the system is not in Airplane Mode, and then insert the Device Drivers & Utilities + User’s Manual disc into the DVD drive. 2. Click Option Drivers (button). 3. Click 1.Install WLAN Driver > Yes. 4.

  • Page 167: Wlan Configuration In Windows 8

    Modules WLAN Configuration in Windows 8 You can configure a wireless connection using one of the following options, how- ever make sure the Wireless LAN module is turned on (and not in Airplane Mode) before configuration begins. Charms Bar Go to the Charms Bar. Select Settings and then click the WiFi icon (it should read Available under the icon and Airplane mode should be Off).
  • Page 168 Modules Double-click an access point to connect to it (or click it and click Connect). Enter a network security key (password) if required, and click Next. You can choose to share or connect to devices or not. When you are connected to the network access point it will display the Connected icon Select any connected network and click Disconnect to disconnect from a...
  • Page 169 Modules 11. You need to either use Airplane Mode, or to turn the WLAN module off aboard aircraft. Figure 7 - 15 PC Settings (Wireless) Wireless LAN Module 7 - 23...
  • Page 170 Modules Desktop Mode Switch to the Windows Desktop (click the app or use the Windows logo key D key combination). Click the wireless icon in the notification area of the taskbar. A list of available access points will appear. Double-click an access point to connect to it (or click it and click Connect). Enter a network security key (password) if required, and click Next.
  • Page 171 Modules Control Panel If you are in Category View do the following (see over for Icon View): Open the Control Panel. Click the Network and Internet control panel. Click Connect to a network. Figure 7 - 17 Network and Internet Control Panel A list of available access points will appear.
  • Page 172 Modules If you are in Icon View do the following: Open the Control Panel. Click Network and Sharing Center. Click Change Adapter Settings. Double-click Wi-Fi. Figure 7 - 18 Network and Sharing Center Control Panel A list of available access points will appear. Double-click an access point to connect to it (or click it and click Connect).

  • Page 173: Fingerprint Reader Module

    Modules Fingerprint Reader Module  (For Model A Computers Only) Password Warning The fingerprint reader Protector Suite Software provides a high level of security for your computer. Make sure you have administrator’s rights to your computer, and If you set passwords for have a Windows password enabled for full security protection.

  • Page 174: Fingerprint Reader Driver Installation

    Modules Fingerprint Reader Driver Installation 1. Insert the Device Drivers & Utilities + User’s Manual disc into the CD/ DVD drive. 2. Click Option Drivers. 3. Click 2.Install Finger Print Driver > Yes. 4. Click Next. 5. Click Finish to restart the computer. 7 - 28 Fingerprint Reader Module...

  • Page 175: Authentec Truesuite Application

    Modules AuthenTec TrueSuite Application  The AuthenTec TrueSuite application is used in conjunction with your fingerprint reader to enroll fingerprints and manage settings etc. Fingerprint Enrollment User Enrollment Note that it is strongly rec- Run the AuthenTec TrueSuite application. ommended that you enroll Click Yes when you have identified your fingerprint reader sensor ( more than one finger in Figure 1 - 2 on page 1 -...
  • Page 176 Modules You will be prompted to select another finger for enrollment (it is recommended  that you enroll a number of fingers - see sidebar). Click the button to continue once you have enrolled a number of fingerprints. Help Enter the required information and click the button to register your software, or click to register later.
  • Page 177 Modules Settings Click the Settings button on the menu bar to access the personalization settings for AuthenTec TrueSuite. Here you can choose to enable/disable Website Log On, QuickLaunch, Fast User Switching and the desktop icon. You can also select the Theme and export/import identities.
  • Page 178 Modules Windows Log On Windows log on allows you to gain access to your computer by swiping your finger across the fingerprint reader sensor. Use the Biometric Devices control panel (in the Hardware & Sound category) in Windows to turn Biometrics on/off when re- quired.
  • Page 179 Modules Website Log On Use a fingerprint swipe to log on to websites to help you avoid having to remember user names and passwords across multiple websites (browsers supported are Internet Explorer, Firefox and Chrome). Registering a Website Use your web browser to navigate to the website required. Enter your user name and password and sign in to the website.
  • Page 180 Modules QuickLaunch QuickLaunch allows you to drag and drop icons (which represent websites, folders, applications and/or computer actions) to any enrolled finger and then swipe your fin- ger to launch the icons assigned to that finger. Run the AuthenTec TrueSuite application. Click Select Category (button) to group icons if required.
  • Page 181 Modules Adding a Website to QuickLaunch Run the AuthenTec TrueSuite application. Click the Add Website button on the menu bar and the dialog box will be displayed. Enter the website URL, name, icon and category as required. Click Save and an icon will be associated with the selected website. To delete an icon right-click it and select Delete Icon and it will no longer be associated with the finger.
  • Page 182 Modules Dock View Dock View displays the website icons across the bottom of the screen. Each icon wiLl have an associated web card which displays the website information, user name and password etc. This information may be edited or deleted as required. Figure 7 - 27 Dock View Editing a Web Card...
  • Page 183 Modules Exporting and Importing Your Identity You can export your identity to backup your information, or to move it to another computer. Exporting Your Identity Run the AuthenTec TrueSuite application. Click the Settings button on the menu bar. Click Export My Identity. You will be required to enter and confirm a passphrase and click Next.
  • Page 184 Modules AuthenTec KeepSafe The KeepSafe folder is an encrypted area assigned on your hard drive that allows you to store files and folders to be protected by fingerprint protection. The folder will appear on your desktop (if selected in the Personalization Settings) and in My Computer, but will not be visible to other users of your computer.

  • Page 185: Bluetooth & Wlan Combo Module

    Modules Bluetooth & WLAN Combo Module If your purchase option includes the Combination Wireless LAN & Bluetooth module (either Intel® or 3rd Party) then install the driver as instructed overleaf. Make sure that the module is on (i.e. the system is not in Airplane Mode) before in- stalling the driver.

  • Page 186: 3Rd Party Bluetooth (V4.0) Combo Driver Installation

    Modules 3rd Party Bluetooth (V4.0) Combo Driver Installation  1. Make sure the system is not in Airplane Mode, and then insert the Device Drivers & Utilities + User’s Manual disc into the DVD drive. High Speed Bluetooth Data Transfer 2.

  • Page 187: Bluetooth Configuration In Windows 8

    Modules Bluetooth Configuration in Windows 8 You can configure a Bluetooth connection as below, however make sure the Blue- tooth module is on (i.e. not in Airplane Mode) before configuration begins. Desktop Mode Switch to the Windows Desktop (click the App or use the Windows logo key D key combination).
  • Page 188 Modules Click Add a Device. Double-click the device you want to pair with the computer. Figure 7 - 30 PC Settings (Devices) Add A Device On first connection the computer will provide you with a pairing code to be entered onto the device.
  • Page 189 Modules You need to either use Airplane Mode, or to turn the Bluetooth module off aboard aircraft. Figure 7 - 32 PC Settings (Wireless) Bluetooth & WLAN Combo Module 7 - 43...
  • Page 190 Modules To Make your Computer Discoverable to Bluetooth Devices Switch to the Windows Desktop (click the app or use the Windows logo key D key combination). Click the notification area of the taskbar, click the Bluetooth icon and click Open Settings. Click Options, and make sure that Allow Bluetooth devices to find this computer check box (Discovery) has a tick inside it.

  • Page 191: Intel® Rapid Storage Technology

    Modules Intel Rapid Storage Technology ® The Intel Rapid Storage Technology application provides high-performance SATA and SATA RAID capabilities. Install the Intel Rapid Storage Technology application (after installing all necessary drivers in the correct order) to support your RAID system or SATA drive if set up in AHCI mode in the BIOS (see “SATA Mode (Advanced Menu)”...

  • Page 192: Intel® Rapid Storage Technology For Raid Systems

    Modules Intel® Rapid Storage Technology for RAID Systems Intel® Rapid Storage Technology application displays status information on your RAID configuration. Run the Intel® Rapid Storage Technology application from the item in the Start menu. When the Intel® Rapid Storage Technology application is launched the system will open the Status window.
  • Page 193 Modules Intel® Rapid Storage Technology Help  If a hard drive member of a RAID volume is reported as “Degraded” or “Failed” it may be possible to recover the volume. If the volume cannot be restored then you Help will need to recreate the RAID volume and restore the data from a back up. Click the Help menu (or press F1) for instructions on how to recover or recreate RAID Vol- Click the Help (or press F1) menu button at the...

  • Page 194: Raid Volume Data Verification And Repair

    Modules RAID Volume Data Verification and Repair The RAID volume data verification process identifies any inconsistencies or bad data on a RAID 0 or RAID 1 volume. The table outlines what occurs for each RAID level: RAID Verify Verify & Repair Level Table 7 - 2 RAID 0...
  • Page 195 Modules Verifying and Repairing RAID Volume Data Before verifying the volume data you will need to initialize the volume. Run the Intel® Rapid Storage Technology application. Click to select the RAID in the pane on the right side of the window. Click Manage and click Advanced.
  • Page 196 Modules Click Advanced and click Verify, then click Verify (button) to begin the process. The completion percentage will be listed under Status (verifying and repairing). Figure 7 - 37 ® Intel Rapid Storage Technology Verify 7 - 50 Intel® Rapid Storage Technology...

  • Page 197: Intel® Rapid Start Technology Driver

    Modules Intel Rapid Start Technology Driver ® Intel(R) Rapid Start Technology can resume power from Hibernation within 5 to 6 seconds and can remember your computer's previous state with zero power. System Requirements to support Intel® Rapid Start Technology: • Rapid Start Technology should be enabled in the BIOS (see ““Intel(R) Rapid Start Technology (Advanced Menu)”...

  • Page 198: Intel® Rapid Start Technology Configuration

    Modules Intel® Rapid Start Technology Configuration Enable/disable Intel(R) Rapid Start Technology from the BIOS (see “Intel(R) Rapid Start Technology (Advanced Menu)” on page 5 - Go the Windows control panel and double-click Administrative Tools (System and Security)> Computer Management > Storage > Disk Management Right-click the SSD and select Shrink Volume from the menu.
  • Page 199 Modules Enter the figure, which should be equal to amount of system memory (RAM) in your computer, in “Enter the amount of space to shrink in MB”. Figure 7 - 39 Shrink Volume Size Click Shrink (any unallocated file space may be formatted for storage use). ...
  • Page 200 Modules Run the Desktop app and right-click the lower left hot corner (or use the Windows Logo Key + X key combination) and select Command Prompt (Admin). Figure 7 - 40 Search for CMD Prompt Type “DISKPART”. At the DISKPART command type “list disk”. Figure 7 - 41 Diskpart - List Disk 7 - 54 Intel®...
  • Page 201 Modules Type “select disk #” (# is disk number where you want to create the store partition, so refer to the results obtained from "list disk" for exact disk number). 10. The message “Disk # is now the selected disk.” will appear. Figure 7 - 42 Diskpart - Select Disk #...
  • Page 202 Modules 13. Type “detail disk”. Figure 7 - 44 Diskpart - Detail Disk 14. Type “select Volume #” (# is volume of your storage partition so refer to results obtained from "detail disk" for the exact volume number). 15. The message “Volume # is now the selected volume.” will appear. Figure 7 - 45 Diskpart - Select Volume #...
  • Page 203 Modules 16. Type “set id=84 override” (the id must be set to 84). Figure 7 - 46 Diskpart - Set id=84 Override 17. The message “DiskPart successfully set the partition ID.” will appear. 18. Close the CMD window. 19. Go the Windows control panel and double-click Administrative Tools (System and Security)>...

  • Page 204: Intel® Rapid Start Technology Driver Installation

    Modules Intel® Rapid Start Technology Driver Installation 1. Insert the Device Drivers & Utilities + User’s Manual disc into the CD/ DVD drive. 2. Click Option Drivers (button). 3. Click 5.Install Rapid Start Driver > Yes. 4. Click Next > Next > Yes > Next > Next. 5.

  • Page 205: Intel® Smart Connect Technology

    Modules Intel® Smart Connect Technology  Intel® Smart Connect Technology periodically, and briefly, wakes the computer Intel® Smart Connect from Sleep mode in order to update information for certain applications (e.g. to get Technology System mail from Microsoft Outlook) as required. These updates can therefore be made Requirements without having to turn the computer on, and applications will be up to date when the Note that in order to sup-...

  • Page 206: Intel® Smart Connect Technology Configuration

    Modules Intel® Smart Connect Technology Configuration  Access the Intel(R) Smart Connect Technology application from the Start menu. Click Basic (tab) and adjust the slider to set the update frequency (note that the Wireless Device slider balances between “More Frequent Updates” and “More Battery Life”). Operation Aboard Aircraft Note the sidebar warning about the use of Intel(R) Smart Connect Technology...
  • Page 207 Modules Click Advanced (tab) to access the Extended Power Savings settings. Extended Power Savings allows you to set a time period during which the computer will update less often (e.g. at night while you are asleep or whenever you are at work). Figure 7 - 49 iSCT Advanced Updates set during this time period will be performed every two hours, and this will...
  • Page 208 Modules Click the Help tab and click Topics to access the main Help menu.  Intel WLAN Modules If your purchase option includes an Intel WLAN module, (with Intel’s PROSet Wireless Con- nection Utility stalled), Intel® Smart Connect Technology will search for WiFi net- works around you that you have previously ac- cessed.

  • Page 209: Intel Smart Connect & Intel Rapid Start Technology

    Modules Intel Smart Connect & Intel Rapid Start Technology Intel® Smart Connect Technology wakes the computer from Sleep mode in order to update application information. Intel(R) Rapid Start Technology can resume power from Hibernation within 5 to 6 seconds and can remember your computer's previous state with zero power.
  • Page 210 Modules Disable Intel Rapid Start Technology by clicking the Off button, and clicking Save. Click Timer to make sure it is on, and adjust the slider to select a time to delay entering Rapid Start from running, and click Save. Figure 7 - 52 ®...

  • Page 211: Intel® Wireless Display Application

    Modules Intel Wireless Display Application ®  The Intel ® Wireless Display Application (requires Intel® Centrino WLAN/ Compatible Combo module), in conjunction with a compatible video adapter (purchased sep- Adapters arately), allows you to display the contents of the notebook display on another dis- play (e.g.

  • Page 212: Intel® Widi Application Installation

    Modules Intel WiDi Application Installation ® 1. Insert the Device Drivers & Utilities + User’s Manual disc into the DVD drive. 2. Click Option Drivers (button). 3. Click 7.Install Intel WiDi AP > Yes. 4. Click Next. 5. Click the button to accept the license and click Next. 6.

  • Page 213: Intel® Widi Application Configuration

    Modules Intel WiDi Application Configuration ® Run Intel(R) Wireless Display from the Start screen. Click I agree to the terms of this license (button). The application will scan for any connected compatible adapters (or you can click the Scan for available adapters button to enable Intel My WiFi Technology). Figure 7 - 53 ®...
  • Page 214 Modules Click to select and detected adapters, and click Connect. The system will then prompt you to enter the 4-digit security code which will be displayed on the external TV Screen (or press the connect button on the wireless speaker adapter). Enter the code for the video adapter and click Continue.
  • Page 215 Modules You will then be prompted to enter a name for the video adapter and click  Continue. Click Finished to complete the setup. Test Audio Adapter To verify a successful audio connection (for In- tel® Wireless Music), select the “Test your audio connection”...

  • Page 216: Sound Blaster Cinema Eq

    Modules Sound Blaster Cinema EQ  Install the Sound Blaster Cinema EQ to allow you to configure the audio settings Creative Software to your requirements for the best performance in games, music and movies. AutoUpdate Sound Blaster Cinema EQ Installation Run the application from 1.

  • Page 217: Sound Blaster Cinema Application

    Modules Sound Blaster Cinema Application  Run the Sound Blaster Cinema control panel from the notification area of the task- bar (or from the item in the Start menu). Click on the tabs to access the any of the Sound Blaster control panel menus.
  • Page 218 Modules Sound Blaster Cinema Settings Sound Blaster Cinema selects the built-in speakers by default and this setting may cause some sound quality issues when using headphones. To adjust the settings for headphones do the following: Run the Sound Blaster Cinema application. Select Settings from the menu.

  • Page 219: Sound Blaster Cinema Controls

    Modules Sound Blaster Cinema Controls  Each control has an On/Off button to allow you to enable/disable the control, and most controls feature a slider to adjust the levels. Settings You can use the drop down menu to use pre- sets for Music, Movie or Menu Games.
  • Page 220 Modules Sound Blaster Cinema & HDMI When you connect an HDMI display to the HDMI-Out port, the Sound Blaster Cin- ema controls will be disabled. A warning box will pop-up and will prompt “...Do you want to select another audio device now?”. Click No to continue using the HDMI audio output from your external display (do not attempt to select another audio device when connected to the external HDMI display).

  • Page 221: 3G Module

    Modules 3G Module If you have included an optional UMTS/HSPDA+ based 3G Module (Universal Mobile Telecommunications System or High Speed Packet Access) module (see “Communication” on page D - 4 for specification details) in your purchase option, you do not require a driver/application installation for Windows 8. Follow the in- structions overleaf to install the USIM card (which will be provided by your service provider), and then use the Charms Bar Wireless icon to access the 3G network in the same manner as the WLAN (see page...
  • Page 222 Modules 3G Module USIM Card Installation  Follow the instructions below to install the USIM card (which will be provided by your service provider). Power Safety Warning Turn off the computer, and turn it over. Before you undertake any Remove the battery (see “Removing the Battery”...

  • Page 223: 3G Configuration In Windows 8

    Modules 3G Configuration in Windows 8 You can configure a 3G connection as below, however make sure the system is not in Airplane Mode before configuration begins. Charms Bar Go to the Charms Bar. Select Settings and then click the WiFi icon (it should read Available under the icon and Airplane mode should be Off).
  • Page 224 Modules Any 3G service provider (connection information is usually stored on the USIM card) will appear under Mobile Broadband. Double-click any connection icon under Mobile Broadband (or click and click Connect). Figure 7 - 62 Mobile Broadband (Connect) The system will connect to your network. A Connected will appear alongside the 3G connection (click the connection to view the timer which indicates your connected time for the current session).
  • Page 225 Modules You can then access the internet, download e-mail etc. as per any internet  connection. To disconnect you can select the connection and click Disconnect Wireless Device 10. You need to either use Airplane Mode, or to turn the Mobile Broadband module Operation Aboard off aboard aircraft.

  • Page 226: Em820W 3G Module Pin Code & Power-Saving

    Modules EM820W 3G Module PIN Code & Power-Saving Note that there may be some issues when a PIN Code is set for the EM820W 3G module (if you are unsure of your module version contact your distributor/supplier) in Windows 8, Mobile Broadband has been turned off, and the system has resumed from a power-saving state.
  • Page 227 Modules Click Security (tab) and click Disable PIN. Enter the PIN number and click Disable PIN and click OK to confirm. It is recommended that you do not Enable a PIN for the EM820W 3G module. Figure 7 - 66 Disable PIN EM820W 3G Module PIN Code &...
  • Page 228 Modules 7 - 82...

  • Page 229: Troubleshooting Overview

    Troubleshooting Chapter 8: Troubleshooting Overview Should you have any problems with your computer, before consulting your service representative, you may want to try to solve the problem yourself. This chapter lists some common problems and their possible solutions. This can’t anticipate every problem, but you should check here before you panic. If you don’t find the answer in these pages, make sure you have followed the instructions carefully and observed the safety precautions in the preface.

  • Page 230: Basic Hints And Tips

    Troubleshooting Basic Hints and Tips Many of the following may seem obvious but they are often the solution to a problem when your computer ap- pears not to be working. • Power - Is the computer actually plugged into a working electrical outlet? If plugged into a power strip, make sure it is actually working.

  • Page 231: Backup And General Maintenance

    Troubleshooting Backup and General Maintenance • Always backup your important data, and keep copies of your OS and programs safe, but close to hand. Don’t forget to note the serial numbers if you are storing them out of their original cases, e.g. in a CD wal- let.

  • Page 232: Viruses

    Troubleshooting Viruses • Install an Anti-Virus program and keep the definitions file (the file which tells your program which viruses to look for) up to date. New computer viruses are discovered daily, and some of them may seriously harm your computer and cause you to lose data. Anti-Virus programs are commercially available and the defini- tions file updates are usually downloadable directly from the internet.

  • Page 233: Upgrading And Adding New Hardware/Software

    Troubleshooting Upgrading and Adding New Hardware/Software • Do not be tempted to make changes to your Windows Registry unless you are very sure of what you are doing, otherwise you will risk severely damaging your system. • Don’t open your computer or undertake any repair or upgrade work if you are not comfortable with what you are doing.
  • Page 234 Troubleshooting • Don’t over complicate things. The less you have to deal with then the easier the source of the problem may be found; Example - if your computer has many devices plugged into its ports, and a number of programs running, then it will be difficult to determine the cause of a problem.

  • Page 235: Problems And Possible Solutions

    Troubleshooting Problems and Possible Solutions Problem Possible Cause - Solution You turned on the power but it doesn’t Battery missing / incorrectly installed. Check the battery bay, make sure the work. battery is present and seated properly (the design of the battery only allows it to go in one way).
  • Page 236 Troubleshooting Problem Possible Cause - Solution The computer feels too hot. Make sure the computer is properly ventilated and the Vent/Fan intakes are not blocked. If this doesn’t cool it down, put the system into Hibernate mode or turn it off for an hour. Make sure the computer isn’t sitting on a thermal surface (see “Overheating”...
  • Page 237 Troubleshooting Problem Possible Cause - Solution You forget the boot password. If you forget the password, you may have to discharge the battery of the CMOS. Contact your service representative for help.  Password Warning If you choose to set a boot password, NEVER forget your password. The consequences of this could be serious. If you cannot remember your boot password you must contact your vendor and you may lose all of the information on your hard disk.
  • Page 238 Troubleshooting Problem Possible Cause - Solution  Other Keyboards If your keyboard is damaged or you just want to make a change, you can use any standard USB keyboard. The system will detect and enable it automatically. However special functions/hot keys unique to the system’s regular keyboard may not work.
  • Page 239 Troubleshooting Problem Possible Cause - Solution The Wireless LAN/Bluetooth modules The driver(s) for the module(s) have not been installed. Make sure you have cannot be configured. installed the driver for the appropriate module (see the instructions for the appropriate module in “Wireless LAN Module”...

  • Page 240: Resolving The "Insert A Sim" Issue With The 3G Module (Windows 8)

    Troubleshooting Resolving the “Insert a SIM” issue with the 3G Module (Windows 8) If a PIN was set for the EM820W 3G module, you have then switched Mobile broadband off (or put the system in Airplane Mode) under Wireless in PC Settings, and the system has just resumed from a power-saving state the following error may occur.
  • Page 241 Troubleshooting Go to the Charms Bar. Select Settings and you will then note that the WiFi icon will read Unavailable. Standard procedure would be to click the connection and enter the PIN number to unlock the connection. In this instance you will note that the Mobile broadband connection will read Insert a SIM. Figure 8 - 2 - Mobile Broadband (Insert a SIM) In this case you will need to restart the computer.
  • Page 242 Troubleshooting 8 - 14...

  • Page 243: Interface (Ports & Jacks) Overview

    Interface (Ports & Jacks) Appendix A: Interface (Ports & Jacks) Overview The following chapter will give a quick description of the ports & jacks which allow your computer to commu- nicate with external devices, connect to the internet etc. Interface (Ports & Jacks) A - 1...

  • Page 244: Ports And Jacks

    Interface (Ports & Jacks) Ports and Jacks Item Description Card Reader The card reader allows you to use the following digital storage cards: MMC (MultiMedia Card) / RSMMC SD (Secure Digital) / Mini SD / SDHC / SDXC MS (Memory Stick) / MS Pro / MS Duo Push the card into the slot and it will appear as a removable device.

  • Page 245: Hdmi-Out Port

    Interface (Ports & Jacks) Item Description HDMI-Out Port The HDMI-Out (High-Definition Multimedia Interface) port is an audio/video connector interface for transmitting uncompressed digital streams. This allows you to connect an external monitor, TV or Flat Panel Display etc. as a display device by means of a HDMI cable. Note that HDMI carries both audio and video signals (see “HDMI Audio Configuration”...

  • Page 246: Usb 2.0/1.1 Ports

    Interface (Ports & Jacks) Item Description USB 2.0/1.1 Ports These USB (Universal Serial Bus) 2.0 compatible ports (USB 2.0 is fully USB 1.1 compliant) are for low-speed peripherals such as keyboards, mice or scanners, and for high-speed peripherals such as external HDDs, digital video cameras or high-speed scanners etc. Devices can be USB 3.0 Port plugged into the computer, and unplugged from the computer, without the need to turn the system off (if the power rating of your USB device is 500mA or above, make sure you use the power...

  • Page 247: Control Center Overview

    Control Center Appendix B: Control Center Overview The following chapter will give a quick description of the functions of the Control Center. The Control Center gives quick access to frequently used controls, power management features and enables you to quickly turn mod- ules on/off.
  • Page 248 Control Center Power Modes You can set a Power Mode by clicking the appropriate icon at the top of the Control Center. Each power mode will affect screen brightness, Touchpad and PC camera power etc. You can click a Control Center icon to set an overall power mode and then click individual icons in the Control Center to power on/off the Touchpad and PC camera.
  • Page 249 Control Center Power Status The Power Status icon will show whether you are currently powered by the battery, or by the AC/DC adapter plugged in to a working power outlet. The power status bar will show the current battery charge state. Brightness The Brightness icon will show the current screen brightness level.
  • Page 250 Control Center Sleep Click the Sleep button to bring up the Hibernate or Sleep buttons, and click either button to have the computer enter the appropriate power-saving mode (see “Power-Saving States” on page 3 - Display Switch Click the Display Switch button to access the menu (or use the + P key combination) and select the appro- priate attached display mode (see page 24).

  • Page 251: Video Driver Controls

    Video Driver Controls Appendix C: Video Driver Controls The basic settings for configuring the LCD are outlined in “Video Features” on  page 1 - Video Driver Installation Video Card Options Note that card types, Make sure you install the drivers in the order indicated in Table 4 - 1, on page 4 - specifications and driv- Insert the Device Drivers &...

  • Page 252: Nvidia Optimus ™ Technology

    Video Driver Controls NVIDIA Optimus Technology ® ™  Most notebook computers come with either a discrete or integrated graphics solu- iGPU or dGPU tion. Note the NVIDIA control Discrete graphics solutions feature a dedicated Graphics Processing Unit (GPU) panel refers to High- performance NVIDIA which are capable of playing games, watching HD video or running GPU-based ap-...
  • Page 253 Video Driver Controls How Optimus Technology works  When the system is powered up and is displaying just the desktop, the dGPU will be powered off. In this case the system is running in the same way as a system without Customization a discrete graphics solution.
  • Page 254 Video Driver Controls GPU Button This computer also features a button that allows the user to switch between Op- timus Mode and UMA Mode (Unified Memory Architecture). UMA Mode will use only the integrated GPU; Optimus Mode will allow the system to automatically de- termine whether the dGPU or iGPU is used.

  • Page 255: Intel® Dynamic Video Memory Technology

    Video Driver Controls Intel® Dynamic Video Memory Technology ® Intel DVMT automatically and dynamically allocates as much (up to 1748MB) system memory (RAM) as needed to the integrated video system (the video driver must be installed). DVMT returns whatever memory is no longer needed to the op- erating system.

  • Page 256: Intel® Graphics & Media Control Panel

    Video Driver Controls Intel Graphics & Media Control Panel ® Advanced video configuration options are provided by the Intel HD Graphics ® Control Panel. To access the control panel see below and overleaf: Click the Intel® Graphics and Media Control Panel icon in the Start screen. Figure C - 1 Start Screen Intel ®...
  • Page 257 Video Driver Controls Right-click the Desktop and select Graphics Properties from the menu. Click Advanced settings in the Screen Resolution control panel in Windows. Click the Intel(R) HD Graphics Control Panel tab and click Graphics Properties (button). Double-click the Intel(R) HD Graphics control panel in the Windows Control Panel.
  • Page 258 Video Driver Controls You may make changes to any of the graphics properties by clicking the appropriate menu panel and adjusting the settings on the right. Figure C - 3 Intel ® HD Graphics Control Panel C - 8 Intel® Graphics & Media Control Panel...
  • Page 259 Video Driver Controls Sub-Menus Some of the menu panels will also have sub-menus (in the top left corner of the menu alongside the icon ) to display further configuration options. Figure C - 4 Intel ® HD Graphics Control Panel Sub-Menus Intel®...
  • Page 260 Video Driver Controls Display  Click either Display Settings or Color to make display adjustments, including con- figuration for any attached external displays. Multiple Display At least one other dis- play must be attached in order to view multiple display selection tions.
  • Page 261 Video Driver Controls Click the Display menu at the top of the screen to display the sub-menus. The Mul-  tiple Displays menu allows you to configure the display mode of any attached dis- plays (see “Attaching Other Displays” on page C - 22).
  • Page 262 Video Driver Controls The Audio sub-menu allows you to configure the capability mode of any attached displays if applicable (i.e. the attached display supports audio). Enable Audio Without Video to keep audio on when the display blanks out for power saving pur- poses.
  • Page 263 Video Driver Controls This menu allows you to choose how 3D images are displayed. Quality displays the most detail, Balanced provides better computer performance with good quality and Custom allows you to configure the Anisotropic Filtering, Vertical Sync and Anti-Aliasing features to your preferences. Click Apply to save changes. Figure C - 8 Intel ®...
  • Page 264 Video Driver Controls Options Options allows you to Customize Hot Keys (for opening the application, rotating the display, scaling etc.,) to your preferences. Click Apply to save changes. Figure C - 9 Intel ® HD Graphics Control Panel Options C - 14 Intel® Graphics & Media Control Panel...
  • Page 265 Video Driver Controls Click the Options menu at the top of the screen to display the sub-menus. The In-  formation Center provides details on System Information, the Built-In Display and any attached displays. Preferences Go to the Preferences sub-menu in Options to configure the preferenc- es for the Intel®...
  • Page 266 Video Driver Controls Video The Video Profiles menu allows you to brighten or darken movies, or to switch to vivid colors. Click Basic or Advanced to adjust the video settings based on the Ap- plication Settings or Driver Settings. The Preview image will display a sample im- age using the current settings.
  • Page 267 Video Driver Controls Click the Video menu at the top of the screen to display the sub-menus.The Image Enhancement menu allows you to adjust the Sharpness, Skin Tone Enhance- ment, Noise Reduction etc.Click Apply to save changes. Figure C - 12 Intel ®...
  • Page 268 Video Driver Controls The Image Scaling and Gamut Mapping menus allow you to adjust these items. Figure C - 13 Intel ® HD Graphics Control Panel Video Image Scaling & Gamut Mapping C - 18 Intel® Graphics & Media Control Panel...
  • Page 269 Video Driver Controls Power Choose a Power Plan for when the computer is Plugged in or On battery. When turned on, the Display Power Saving Technology (which adjusts the backlight in- tensity) battery settings may be adjusted by means of the slider towards Maximum Quality or Maximum Battery.
  • Page 270 Video Driver Controls Support Click Support and select an item from the menus to bring up the help and support topics. You will need to be connected to the Internet to access the key resource links. Figure C - 15 Intel ®...

  • Page 271: Display Devices & Options

    Video Driver Controls Display Devices & Options Note that you can use external displays connected to the HDMI-Out port and/or ex- ternal monitor port. See your display device manual to see which formats are sup- ported.  Attaching Displays When you first attach an external display you may find that the desktop does not occupy the full screen area.

  • Page 272: Attaching Other Displays

    Video Driver Controls Attaching Other Displays  To Clone Displays: Multiple Display Attach your external display to the external monitor port/HDMI-Out port, and turn it on. Go to the Intel(R) HD Graphics Control Panel control panel and click Display > At least one other dis- Multiple Displays (sub-menu).
  • Page 273 Video Driver Controls To Enable Extended Mode:  Attach your external display to the external monitor port/HDMI-Out port, and turn it on. Go to the Intel(R) HD Graphics Control Panel control panel and click Display > Display Settings Multiple Displays (sub-menu). Extended Desktop Click Extended from the Select Multiple Display Mode menu.

  • Page 274: Attaching Other Displays - Devices (Charms Bar

    Video Driver Controls Attaching Other Displays - Devices (Charms Bar)  You can configure attached displays from Devices (in the Windows 8 Charms Bar) Windows Logo Key + P Key Attach your external display to the external monitor port/HDMI-Out port, and turn it on. Combination Go the Charms Bar and select Devices.

  • Page 275: Configuring An External Display In Windows

    Video Driver Controls Configuring an External Display In Windows Attach your external display to the external monitor port/HDMI-Out port, and turn it on. Go to the Screen resolution control panel (see page 32) in the Desktop app. Click the Detect button. The computer will then detect any attached displays.
  • Page 276 Video Driver Controls You can configure the displays from the Multiple Displays menu. Figure C - 20 Screen Resolution Multiple Display Options • Duplicate these displays - Shows an exact copy of the main display desktop on the other display(s) •...

  • Page 277: Nvidia Control Panel

    Video Driver Controls NVIDIA Control Panel  More advanced video configuration options are provided in the NVIDIA Control NVIDIA Control Panel tab. Panel Go to the Control Panel. To access the Ge- Double-click NVIDIA Control Panel (click to view the control panel in either Large Force..
  • Page 278 Video Driver Controls The NVIDIA Control Panel provides additional video configuration controls and  tools which allow quick access to features such as image settings, 3D Settings and video configuration. Navigating the Control Panel Navigate through the control panels in much the same way as you would a web page.

  • Page 279: Optimus™ Customization Options

    Video Driver Controls Optimus Customization Options ™  One of the most important aspects of Nvidia Optimus technology is that it will ® ™ Display GPU switch between the integrated GPU and discrete GPU seamlessly and automatically, Activity Icon and does not require any input from the user. However customization options are of- fered for users who prefer to set their own parameters for GPU usage.
  • Page 280 Video Driver Controls Close the NVIDIA Control Panel.  Find the executable file icon of the application you want to run. Right-click the icon and select Run with graphics processor from the context iGPU or dGPU menu. Select either High-performance NVIDIA processor (dGPU) or Integrated Note the NVIDIA con- graphics (iGPU) to run the program with the selected GPU.
  • Page 281 Video Driver Controls Global Settings Global settings allows you to set the preferred graphics processor for overall use. Ideally this would be the iGPU for battery life, but this can be set to the dGPU if pre- ferred. Go to the NVIDIA Control Panel (see page 27).
  • Page 282 Video Driver Controls Program Settings Program settings allows you to make specific adjustments for installed applications. Run the NVIDIA Control Panel (see page 27). Click Manage 3D Settings (3D Settings) and select Program Settings (tab). Select a program to customize from the drop-down menu, or click Add to add any program that does not appear in the menu.

  • Page 283: Set Physx Configuration

    Video Driver Controls Set PhysX Configuration ® NVIDIA PhysX is a physics engine that can use the GPU to accelerate game and ® ® 3D application performance. You can select the GeForce video card or CPU as a PhysX processor, or configure the computer to auto-select a PhysX processor ®...

  • Page 284: Video Settings

    Video Driver Controls Video Settings Click the sub-menus under Video to adjust the video color or image settings. Figure C - 28 Video Settings C - 34 Video Settings...

  • Page 285: Hdmi Audio Configuration

    Video Driver Controls HDMI Audio Configuration  HDMI (High-Definition Multimedia Interface) carries both audio and video signals. Volume Adjustment In some cases it will be necessary to go to the Sound control panel and manually The sound volume level configure the HDMI audio output as per the instructions below. can be set using the vol- ume control in the Set- Go to the Control Panel.
  • Page 286 Video Driver Controls Adjust the HDMI settings from the control panel tabs. Click OK to close the Sound control panel. Figure C - 30 HDMI Device Properties C - 36 HDMI Audio Configuration...
  • Page 287 Video Driver Controls HDMI Notes  • Connect a device with HDMI support to the HDMI-Out port BEFORE attempt- ing to play audio/video sources through the device. Other Applications • To play audio sources through your external display’s (TV or LCD) speakers If you are using a third you will need to go to the audio configuration control panel on the display and party...
  • Page 288 Video Driver Controls C - 38...

  • Page 289: Specifications

    Specifications Appendix D: Specifications  Latest Specification Information The specifications listed in this Appendix are correct at the time of going to press. Certain items (particularly processor types/ speeds and CD/DVD device types) may be changed, updated or delayed due to the manufacturer's release schedule. Check with your distributor/supplier for details.

  • Page 290: Processor

    Specifications Processor Memory nVIDIA® GeForce GTX 765M PCIe * 8 Video Chip Intel® Core i7-4900MQ (2.8GHz) Dual Channel DDR3L 2GB GDDR5 Video RAM On Board Mobile Processor ® Supports Microsoft DirectX 11.0 *Three 204 Pin SO-DIMM Sockets 8M L3 Cache, 22nm (22 Nanometer), NVIDIA PhysX™...

  • Page 291: Keyboard & Pointing Device

    Specifications Keyboard & Pointing Device Card Reader Communication Full Size Isolated Winkey Keyboard with Embedded Multi-In-1 Push-Push Card Built-In 10/100/1000Mb Base-TX Ethernet Numeric Keypad Reader Built-In TouchPad (with Multi Gesture - MMC / RSMMC Intel® Centrino Advanced-N 6235 2*2 Functionality) - SD / Mini SD / SDHC / SDXC (802.11 a/g/n) Half Mini-Card PCIe WLAN + GPU Mode Button (UMA/Optimus Mode)

  • Page 292: Bios

    Specifications For Model A Only: Features Power Management UMTS/HSPA+ based 3G Module with IMR (Injected Molded Resin) LCD Back Supports Wake on LAN Full Size Mini-Card Interface (Factory Covers for some Model A designs Supports Wake on USB Option) Supports Wake on RTC Alarm (AC Mode Quad-band GSM/GPRS (850 MHz, 900 Painted Style for some Model B designs Only...

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