Kenmore W10686857A Use & Care Manual page 26

ICE AND WATER Possible Causes and/or Recommended Solutions
Ice maker is not
producing ice,
not producing
enough ice,
or producing
small/hollow ice
NOTE: If questions remain regarding water pressure, contact a licensed, qualified plumber.
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Use a sturdy glass when dispensing ice.
Failure to do so can result in cuts.
Refrigerator is not connected to a water supply, or the water supply shutoff valve is not fully
turned on ­ Connect the refrigerator to a water supply and make sure the water shutoff valve is
fully open.
Kink in the water source line - A kink in the water line can reduce water flow, resulting in decreased ice
production, small ice cubes, and/or hollow or irregularly­shaped ice. Straighten the water line.
Ice maker is not turned on - Turn on the ice maker. See "Ice Maker and Storage Bin."
New installation - After connecting the refrigerator to a water source, flush the water system.
(See "Water and Ice Dispensers.") Wait 24 hours for ice production to begin. Wait 72 hours for full
ice production. Discard the first three batches of ice produced.
Refrigerator door is not closed completely - Close the door firmly. If it does not close completely, see
"The doors will not close completely."
A water filter is installed on the refrigerator - Remove the water filter and operate the ice maker. If ice
volume improves, then the filter may be clogged or incorrectly installed. Replace filter or install it
correctly.
Large amount of ice was recently removed - Allow sufficient time for the ice maker to produce
more ice.
Ice is jammed in the ice maker ejector arm - Remove ice from the ejector arm using a plastic utensil.
Inadequate water pressure - Verify that the household has adequate water pressure. See "Water
Supply Requirements."
Water filter is installed incorrectly - Make sure the filter is properly installed. See "Water Filtration
System."
A reverse osmosis water filtration system is connected to your cold water supply ­ This can decrease
water pressure. See "Water Supply Requirements."
WARNING
Cut Hazard